the integration of amp (barcode / scanning) and voice dictation into the pathology process
DESCRIPTION
Presented to over 50 healthcare professionals at the North America ELEKTA Conference 2011 – “The integration of AMP and Voice dictation into the pathology process and how it has benefited The Ottawa Hospital in turnaround times, efficiencies and quality”TRANSCRIPT
2011 PowerPath® Users Conference May 18 - 20, 2011The Clement Monterey • Monterey, California
2011 PowerPath® Users Conference May 18 - 20, 2011The Clement Monterey • Monterey, California
The integration of AMP and Voice dictation into the pathology
process and how it has benefited The Ottawa Hospital in turn around
times, efficiencies and quality
Dr. Gerard JansenHead of Pathology, Ottawa Hospital
Chris GodinManager of Information Services and Technology, Eastern Ontairo Regional Labratory Association (EORLA) @ChrisWGodin
Experience the Elekta Difference
The Ottawa Hospital and EOALA
• The Ottawa Hospital:– 3 campus, academic health sciences centre– Serving 1.5 million residents of Ottawa and Eastern Ontario, both in English and
French. – Specialty centres in cancer, heart, kidney and vision care, and rehabilitation
services. – Prime research collaborator: Ottawa Health Research Institute, the University of
Ottawa, and many others
• Eastern Ontario Regional Laboratory Association (EORLA):– The most advanced laboratory transformation project in the province of Ontario. – 16 hospitals in the Champlain region (including TOH): area 9000 mi2
– Regional, integrated hospital laboratory services system. – TOH is the EORLA reference laboratory for the region.
Experience the Elekta Difference
Pathology at TOH
• Pathology Stats 2010
• TOH was using Cerner Classic for Pathology reporting.
• Pathology lab follows the LEAN process initiative which PowerPath and AMP fit in well.
Reports Specimens Blocks Slides
Surgical 44,600 63,000 203,000 375,000
Cytology 24,000 2,500 43,000
Autopsy 780 7,000 7,500
Consults 1,800
Experience the Elekta Difference
AMP Hardware
• What hardware is required to take full advantage of AMP
45 Label Printers3 Cassette Printers (High Volume)
5 Cassette Printers (Low Volume)
100 Barcode Scanners
Experience the Elekta Difference
AMP Consumables
• Cassettes – depending on the brand of cassette printer, specific cassettes may be required.
• Labels – label stock of sizes required. Slide labels must be resistant to the chemical baths.
• Ribbons – Label ribbon must work well with the label material to ensure the ink remains on the slide.
Experience the Elekta Difference
Voice Recognition
• PowerPath is integrated with VoiceOver which uses the Dragon Medical Naturally speaking engine.
• Pathologists dictate their diagnosis and microscopic into the integrated WORD template.
• Pathologists Assistants will dictate the Gross Descriptions
• VoiceOver has provided the hands free operations necessary to navigate PowerPath by issuing voice commands.
Experience the Elekta Difference
Accessioning
• The accessioning process step does not use AMP, but it is still an important step as it kick’s off the entire process.
Once a case is accessioned, the PowerPath system produces document labels and specimen labels.
Experience the Elekta Difference
Document Scanning
• Requisitions are scanned into the PowerPath document management component and linked to the patient case by bar code.
Experience the Elekta Difference
Gross Technician
• A Gross Room technician prepares the case.
– Barcode Labels are affixed to the specimen containers
– Containers are scanned in AMP using the grossing station configuration which produces the pre-configured amount of cassettes for that specimen.
Experience the Elekta Difference
Specimen 1 – Liver is scanned & Cassettes are Printed
Experience the Elekta Difference
• Specimen 2 – Colon is scanned and Cassettes are printed
Experience the Elekta Difference
Grossing
• Total of 11 grossing stations across 3 campuses.
• When the PA begins the case the specimen is scanned, resulting in PowerPath and AMP bringing up the correct case.
• The case is dictated, and the cassettes are scanned out using AMP.
Experience the Elekta Difference
• PA scans specimen 1 and opens report to dictate
Experience the Elekta Difference
• After dictation PA scans all the cassettes, A&B scanned
Experience the Elekta Difference
• Specimen 2 scanned, dictated and cassettes scanned out
Experience the Elekta Difference
• Gross is totally completed and sent to histology.
Experience the Elekta Difference
Histology: Embedding
• All 4 embedding stations are equipped with a barcode scanner and touch screen display.
• Cassettes are scanned thenembedded providing indication of the number of cassettes making up the case.
• Cases are kept together as much as possible through the process.
Experience the Elekta Difference
• Blocks are scanned as they are embedded.
Experience the Elekta Difference
• Embedding instructions are carried from the Grossing
Experience the Elekta Difference
• Case Complete indication once all blocks are scanned.
Experience the Elekta Difference
Histology: Cutting
• 16 cutting stations are equipped with a barcode scanner touch screen display, and zebra label printers.
• Cassettes are scanned a label is printed in real time
• The block is cut and the section is placed on the slide
• The label is then affixed to the slide• The use of AMP at this workstation has
greatly improved efficiencies and increased quality.
Experience the Elekta Difference
• Cassette is scanned and slide labels are printed in real time
Experience the Elekta Difference
Slide Distribution
• Slides are distributed to pathologists or cytotechnologists by scanning the slides into virtual PowerPath folders, that co-inside to the physical folder.
Experience the Elekta Difference
• Folder is created, slides are scanned into it, then folder is assigned to the pathologist.
Experience the Elekta Difference
Pathologist
• Pathologist will scan one of the slides in the folder and the case will appear in PowerPath and AMP simultaneously.
• The pathologist will examine the slides for the case and dictate the report and sign it out.
• If there is more than one case in the folder the pathologist will simply scan the next slide and the correct case will appear.
Experience the Elekta Difference
• Pathologist Scans slide and folder appears. This case is split between 2 folders.
Experience the Elekta Difference
• Pathologist dictates using VoiceOver into the report. Voice commands are issues to navigate within PowerPath.
Experience the Elekta Difference
Cytology
• The version of AMP currently being used by TOH has very limited Cytology functionality, however it is the understanding that some missing functionality has been built into the next AMP release.
• Cytology uses AMP for Slide Distribution and Specimen Discarding.
Experience the Elekta Difference
Specimen Discard
• Knowing if a specimen can be discarded by a simple scan is a HUGE time saver in the LAB.
Experience the Elekta Difference
Real Time -Amp Material Log
• Find Materials inthe lab quickly
• Know who wasworking with thematerial
• Know where itwas scanned.
Experience the Elekta Difference
What parts of AMP do we not use
• TOH uses almost all the AMP functionality except for the General Scanning station as there was a configuration we could use for every workstation.
• Slide/Block Storage did not provide enough configuration flexibility to to meet desired storage and filing requirements.
Experience the Elekta Difference
What’s next with AMP
• The EORLA reference lab at TOH has worked very closely with the PowerPath team to bring out new features made to this release.– Cytology Station addition– Cutting station improvements– Enhanced Printing options – Specimen discard improvements
• I would encourage you all to attend the Elekta AMP session focused on the new version of AMP.
Experience the Elekta Difference
Realizing the Benefits
• Bar codes; why bother…
• The virtues of Voice Reporting/Recognition
Experience the Elekta Difference
Bar codes are everywhere…
• So why not welcome them…….
• However do you really want them/need them, – on your desk– in your lab– in your gross room– in your LIS……..
Experience the Elekta Difference
Purpose of Bar Coding
• Retail:– Maintain track of inventory in real time (tracking)– Reduce losses (correct pricing by avoiding manual entry)– Increase efficiency (no time wasted with data entry)– Enable self check-out
• Health care:– Increase safety by:
– Unique machine readable identifier (no manual data entry)– Track-able in process
– Increase efficiency
Experience the Elekta Difference
Gains of Bar Coding?
• Time:
Area Issue Gain/Losses
Gross room Large specimen
Gross room Biopsy 1 min/case (x 20K cases)
Histo lab Machine labelling 7s/slide (x 350k slides)
Histo lab No second label 12s/slide (x 350k slides
Pathologist All cases
Experience the Elekta Difference
Surgical specimen TAT after introduction of bar coding in days
0.00
2.00
4.00
6.00
8.00
10.00
Jul Aug Sep Oct Nov Dec
2009
2010
Average TAT increase is 0.01 day/case = 1.2 cumulative wait year for 44,600 cases
Experience the Elekta Difference
Gains of Bar Coding – 1
• Patient safety: most errors in gross room with extra blocks, block numbers etc.
0
20
40
60
80
100
Jul Aug Sep Oct Nov Dec
2009
2010
Approx 1/3 errors caught in gross room using elaborate checklist costing 2 hrs per day—leaving 53 errors/mo
Blo
ck e
rror
s pe
r m
onth
Experience the Elekta Difference
• 2 major mix-ups in the lab caught and ‘reconstructed’ before sign out.
• 1 case mix-up at pathologist desk: wrong sign out diagnosis….bar coding had not been used.
• No cases signed out in wrong case when bar coding was used for sign out (…10 months and counting)
• Easy traceability of case in process• Potential for process specific TAT (TAT gross room, TAT
lab, TAT individual pathologist after slide receipt)• Etc.
Gains of Bar Coding – 2
Experience the Elekta Difference
• Gross room: biopsies take longer (together with voice).
• Potential solution: photograph container and specimen and automate processes.
Gains of Bar CodingWho pays the price?
Experience the Elekta Difference
Gains of Voice Recognition/Reporting
• Before implementation of voice recognition/reporting:
– Retrospective study wait time for transcription only mean 27.25 hrs/case
– Prospective study mean dictation time per case to be 3 mins 41 s, and wait time for transcription to be 13 h and 23 mins (the latter time is very likely biased).
– So a minimum cumulative annual wait time of 66.2 patient wait years per year.
– If VR would be implemented with self review/correction then this would be reduced to 0.
Experience the Elekta Difference
Time gain with voice
0
2
4
6
8
10
Jul Aug Sep Oct Nov Dec
2008
2009
Average gain = 0.83 days/case = cumulative 101 patient wait years (44,600 cases)
Experience the Elekta Difference
Gains voice recognition/reporting
• Hospital: savings $300,000 (5 transcriptionists)
• Patients: reduction of TAT with almost 1 day
• Who pays the price:– Gross room: efficiency small specimen lower. Solution: ‘gross by
picture’.– Pathologist: different way of correcting takes more time about 3-4
min per specimen = ¾ to 1 hour per day extra on a surgical day: counter balance: improve template reporting
Experience the Elekta Difference
Conclusions
• Voice recognition and bar coding can be introduced in a very busy mid to large scale anatomical pathology laboratory. Investment in equipment is substantial.
• Voice recognition in the AP lab leads to reduced turn around time. Paying the price by pathologists and gross room staff needs to be avoided by using templates and ‘gross by photo’.
• The gain of bar coding is in:– Considerable patient safety enhancement– Specimen/block/slide tracking improvement– Improved management reports
• Bar coding of specimen does not necessarily lead to a reduced turn around time or increased productivity.
Experience the Elekta Difference
Questions / Comments
WHY NOTASK A QUESTION
Thank YouDr. Gerard Jansen – [email protected]
Chris Godin – [email protected]