the job of the menu
TRANSCRIPT
Presenter: Mrs. C. Campbell-BogleSeptember, 2013
THE JOB OF THE MENU
What is a Menu?The word menu comes from the French and means “a
detailed list.” the term is derived from the Latin
minutes, meaning “diminished”, from which we get
our word minute. Based on this, we can say that a
menu is “a small, detailed list.”
Instead of menu, some use the term bill of fare. A bill
is an itemized list, while fare means food, so we can
say the term means “an itemized list of foods”.
The Purpose of the MenuThe job of the menu is basically to inform – inform patrons
of what is available at what price, and also to inform
workers of what is to be produced. However, it is more
than that. The menu is the central management document
around which the whole foodservice operation revolves.
“Start with the menu” is a familiar byword of the
foodservice trade. The menu should be known in the initial
stage when planning a foodservice enterprise because it
describes the very nature of the undertaking and the
scope of the investment.
Who Prepares the Menu?Menu planners must be skilled in a number of areas:Know the operation and the potential marketKnow a great deal about foods (how they are combined in
recipes, their origin, seasonal preparation, presentation, and description)
Know how various recipes can be combinedKnow how operational constraints (costs, equipment,
labour force) affect the final menu selectionKnow how to visualize how the menu will appear
graphicallyKnow to communicate with patrons through the menu
WHO THEN SHOULD PREPARE THE MENU?
Who Prepares the Menu?NO ONE PERSON IN THE ORGANIZATION MAY POSSESS
ALLTHE SKILLS
It is likely that a group can be formed whose
membership combines all of the skills mentioned. A
management team can be formed, even in small
establishment, the cook and the host can meet.
Menu planning is a time-consuming task, and should
not be done quickly or haphazardly menu planning is
the most critical step in defining the operation.
Tools needed for Menu PlanningA quiet room
A large desk/table
Materials – a file of historical records, a menu
reminder list, a file of menu ideas, sales mix data
A list of special-occasion and holiday menus
Costs and seasonality of possible menu items
The Importance of Menu Planning
To the Customer
Menus must be planned for the people eating the food. The
customer is the main reason for being in business. Taste of
preferences of the cooks/chefs of little importance, if
customers don’t like the selections they will not return.
Prices must be kept in line with the customers ability and
willingness to pay. The menu communicates the
operation’s image to the customers. The menu sets the
mood and build interest and excitement. It gives a variety
to choose dishes. The customers know about the contents
of the dish.
The Importance of Menu Planning
To Production/Service Staff
It is a tool for the kitchen to do all the mise
en place of its production. The menu helps
to spread the workload evenly among the
workers and throughout the day. The menu
offers items that the cooks/chefs are able
to prepare and serve.
The Importance of Menu Planning
To Management
The menu should be viewed as the managerial tool for
controlling cost and production. The menu is the chief
in-house marketing and sales tool. The menu also tells
management what food and beverage items must be
purchased; the types of equipment they should have;
the number of workers they should hire, the skill level
of those workers – the menu impact on almost every
aspect of a food service operation. It is record for cost
control purpose and also to regulate the portion size.
Class Activity
Discuss in your groups how the menu
serves as
CONTROL TOOL
MARKETING TOOL
Presentation next class
THANK YOU!
ReferenceKotschevar, L. H & Withrow, D (2008).
Management by Menu. John Wiley and Sons, Inc. Hoboken, New Jersey