the journey to less-cash society
TRANSCRIPT
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The Journey to Less-Cash Society:Thailand’s Payment System at a Crossroads
BOT Symposium 2018
Tana PothikamjornSiam Commercial Bank
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Transaction cost differs greatly by channel
฿50 ฿7 ฿1.5
Cost of cash transactions ฿1.26 per transaction ฿0.34 per note
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Digital customers are shifting transactional behaviors significantly
Non-digital customer Digital customer
Branch ATM Online
3x
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Feel-free…
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Promptpay transactions have grown significantly after fee-free campaign
Jan
-17
Feb
-17
Mar
-17
Ap
r-1
7
May
-17
Jun
-17
Jul-
17
Au
g-1
7
Sep
-17
Oct
-17
No
v-1
7
Dec
-17
Jan
-18
Feb
-18
Mar
-18
Ap
r-1
8
May
-18
Jun
-18
Jul-
18
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Consumer well-adopt QR code payment as well
Jan'18 Feb'18 Mar'18 Apr'18 May'18 Jun'18 Jul'18 Aug'18 Sep'18 (F)
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7
mPesa demonstrated a strong success case for mobile payment in unbanked environments
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8
Bank close loop mobile payment solutions rolled out to limited adoption
SCBUP2ME
DBSPayLah!
BarclaysPingIt
CBA Kaching
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9
The non-bank e-wallet providers followed suit with limited adoption
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10Chinese platforms showed dominant positions in mobile payments
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11
“all under one heaven”
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payment experience….
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Various payment use cases are needed to grow digital paymentsA
do
pte
d
Scan to pay Cross-bank bill payment
Pay Alert(Request to Pay)
eWalletPromptpay
B Scan C Contactless
Co
min
g
QR on Web
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tax…
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cryptocurrency?