the journey to the cloud
TRANSCRIPT
THE BENEFITS OF MOVINGTO THE CLOUD ARE EVIDENT
BUT HOW DO WE GET THERE?
The business challenges can be MONUMENTAL
The GOOD NEWS is you’re not unique andmany businesses face similar challenges
CHALLENGES YOU MAY FACE
to create a platform to enablebusiness processes
I need…
CHALLENGES YOU MAY FACE
a platform with the agility to providelatest communication applications
I need…
CHALLENGES YOU MAY FACE
to deliver a globally consistent user experience
I need…
CHALLENGES YOU MAY FACE
to connect people, employees,vendors, and providers
I need…
CHALLENGES YOU MAY FACE
to meet the needs of mobile users and multiple device types
I need…
CHALLENGES YOU MAY FACE
to be able to do all of this with limited IT resources and budget
I need…
HOW DO I GET THERE?We follow a 5 step process to ensure cloud success
WHERE ARE YOUR PEOPLE?
We have people at headquarters
We have people at headquartersWe have people at regional/remote offices
WHERE ARE YOUR PEOPLE?
We have people at headquartersWe have people at regional/remote officesWe have a distributed workforce
WHERE ARE YOUR PEOPLE?
We have people at headquartersWe have people at regional/remote officesWe have a distributed workforceWe have mobile workers
WHERE ARE YOUR PEOPLE?
We have people at headquartersWe have people at regional/remote officesWe have a distributed workforceWe have mobile workersWe have people working in call centers
WHERE ARE YOUR PEOPLE?
WHAT DO THEY DO?
We have executive workers
We have executive workersWe have workers in the field without desks
WHAT DO THEY DO?
We have executive workersWe have workers in the field without desksWe have call center/contact center workers
WHAT DO THEY DO?
We have executive workersWe have workers in the field without desksWe have call center/contact center workersWe have sales team in the field
WHAT DO THEY DO?
We have executive workersWe have workers in the field without desksWe have call center/contact center workersWe have sales team in the fieldWe have inside sales and marketing teams
WHAT DO THEY DO?
We have executive workersWe have workers in the field without desksWe have call center/contact center workersWe have sales team in the fieldWe have inside sales and marketing teamsWe have manufacturing workers
WHAT DO THEY DO?
We have executive workers
We have workers in the field without desks
We have call center/contact center workers
We have sales team in the field
We have inside sales and marketing teams
We have manufacturing workers
You get the idea…
WHAT DO THEY DO?
What tools are being used?
What business processes are important to you?
How do they work – Customers, Business Partners,Internal Teams?
Do you need new tools?
EXAMINE BUSINESS PROCESSES
Important that new tools and technology fit your culture
Your people are your company
DEVICES VIDEO ENABLEMENT MOBILITY
CULTURE
MAP THE TRANSITION
The difficult questions have been answered:
This is done at your pace with a trusted provider
PEOPLE PROCESSES CULTURE
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THE RESLUTES
“I can’t imagine working the old way”
“ I wouldn’t be able to do my job withoutthese new tools”
”What did we do before…?”
Find a valued partner that work alongsideyou to discover how cloud communications
can enable business processes while delivering a consistent user experience
globally while still matching the technologywith the employee and culture.
