the key role of culture in place brand strategy for destinations, cities and nations

75
The Role of Culture in City Branding Lessons for Country & City Brand Strategy

Upload: malcolm-allan

Post on 02-Jul-2015

347 views

Category:

Government & Nonprofit


0 download

DESCRIPTION

"The Role of Culture in City Branding - Lessons for Nation Branding", a presentation given to the 2014 Forum on Cultural Diplomacy in the Commonwealth at the Universal Peace Foundation in London on 15 October 2014. The presentation by Malcolm Allan of Placematters Ltd. explores the vital role that culture plays in building a place brand and explores its contribution to the Cork Region brand strategy in Ireland, unveiled in October 2014.

TRANSCRIPT

Page 1: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

The Role of Culture in City Branding

Lessons for Country & City Brand Strategy

Page 2: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Content of presentation

• My take on place & destination branding

• The important role of culture in city &

nation branding

• What can we learn from city branding?

• Communication lessons for country

branding

Page 3: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

Some places think that place branding is about a

new logo and catchy tag line

Page 4: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

Historically place branding has been concerned with

selling places to tourists

Page 5: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

And it’s also typically been concerned with selling

places to inward investors

Page 6: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

And in the past many place brand

strategies have ignored internal domestic

audiences

Page 7: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

Brand strategies are increasingly about the

retention and attraction of talent

Page 8: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

Brand strategies are increasingly about the

retention and attraction of business

Page 9: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

Its about planning, improving and

developing the offer and experience

Page 10: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

It’s about communicating

the Offer and Experience

Page 11: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

It’s about communicating to target market

audiences (internal & external)

Page 12: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place branding about?

It’s about telling the story of your place

Page 13: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place and destination branding?

It’s about where you have come from

Page 14: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place and destination branding?

It’s about where you are now

Page 15: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What is place and destination branding?

It’s about where you are going to

It’s about where you are going to

Page 16: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Page 17: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Culture is a powerful attractor

Page 18: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Culture is a powerful differentiator of place

Page 19: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Culture is a powerful definer of place

Page 20: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

What do we mean by culture?

Page 21: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Is it limited to the arts?

Or is it more than that?

Page 22: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Images of people in place

transmit culture

Page 23: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Food transmits culture

Page 24: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Architecture transmits culture

Page 25: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Textiles transmit culture

Page 26: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

Events transmit culture

Page 27: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

City and national governance transmit

culture

Page 28: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

How we educate our people and care for their welfare transmits our culture

Page 29: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What’s the role of culture in place branding?

How we house our people

transmits our culture

Page 30: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What can we learn from city branding?

Page 31: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What can we learn from city branding?

We need to build partnerships

We need to be inclusive

Page 32: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What can we learn from city branding?

We need to build associations

between people in place

Page 33: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What can we learn from city branding?

We need to foster & encourage

involvement

Page 34: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What can we learn from city branding?

We need participative leadership

Page 35: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What can we learn from city branding?

We need to harness

the private sector

Page 36: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What can we learn from city branding?

We need to harness

the power of community

Page 37: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

What can we learn from Cork’s

approach to place brand strategy?

Page 38: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Where is Cork?

Page 39: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork Region brand strategy

Objectives

• Elevate Cork/increase awareness

• Attract & retain talented people

• Attract inward investment

• Support sustainable business growth

• Increase employment opportunities

• Attract visitors and their spend

• Generate wealth for Cork & Ireland

Page 40: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork - overall brand proposition

A powerful mix for your success

(In the best small country in the world to do business)

Page 41: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork brand strategy

Essentially an economic development brand

proposition

Page 42: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork Brand Attributes

The cultural offer attracts tourists, learners, workers,

investors and also retains people

Page 43: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork case study

Traditional culture supports the economic

brand proposition

Page 44: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork brand strategy

Culturally rich heritage and offer

Page 45: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork Opera House

Page 46: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – Everyman Theatre

Page 47: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – pub culture

Page 48: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – live music in pubs

Page 49: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – live street music

Page 50: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – Gaelic sports culture

Page 51: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – cosmopolitan food culture

Page 52: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – a culture of conservation

Page 53: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – a culture of innovation

Page 54: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – a culture of independent thinking

Page 55: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – a live Gaelic culture

Page 56: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork Cultural Assets - Festivals

Page 57: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – key cultural brand messages

Core Brand Proposition

Cork is “Big on Life”

Page 58: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – key cultural brand messages

Cork is a great place to move to for work and

to live, with the bonus of a vibrant and

varied cultural offer

Page 59: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – key brand messages

Cork offers you insights into traditional

Irish culture

Page 60: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – Quality of life brand messages

You can meet on a mountain

top after work, sail around a

harbour, along the Atlantic

coast or visit an island by boat

Page 61: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – Quality of life brand messages

We conserve and protect our natural assets for the

benefit of future generations

Page 62: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – Quality of life brand messages

Cork is a place that puts you at ease

Page 63: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Cork – Quality of life brand messages

Cork is a place that captures

your heart and soul through

its spirit

Page 64: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Communicating culture in place brands

Culture differentiates your place

Page 65: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Communicating culture in place brands

Events locate your place in the mind

Page 66: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Communicating culture in place brands

Live culture characterises your place

Page 67: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Communicating culture in place brands

Your people transmit your culture

Page 68: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Be clear and consistent on your messaging

Page 69: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

One story does not tell all

Page 70: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

One image and one identity rarely do a

place justice

Page 71: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Be focussed on your messaging

Don’t assume your audiences are all alike

Page 72: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Avoid the temptation to tell everybody everywhere everything about your offer all of the time

Page 73: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Don’t create a dissonant Tower of Babel

Page 74: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

A important thought to take away

Regarding nation branding and culture…..

“What countries need is for people around the world to

have a richer, deeper, more complex, more nuanced, more

democratic, more chaotic, more human view of their land,

their population and their civilisation—not a fabricated

stereotype to replace the inherited stereotype.”

Simon Anholt

Page 75: The Key Role of Culture in Place Brand Strategy for Destinations, Cities and Nations

Thank You

Malcolm AllanManaging Director

Placematters Ltd

P: +44 1342 829 012

M: +44 7803 356 310

E: [email protected]

W: www.placematters.co

Twitter: @MalkyAllan

Blog:

www.malcolmallan-placebrander.blogspot.co.uk

Member UK Academy of Urbanism

Member US Placemaking Leadership Council