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The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

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Page 1: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

The Leadership EvaluationBringing Toastmasters Evaluation

to Leadership Growth

J. Randy Penn DTMfor District 15 Spring Conference May 3, 2013

Page 2: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

“It ain’t what you don’t know that gets you into trouble.

It’s what you know for sure that just ain’t so that gets you into trouble.”

– Mark Twain

Key Learning

Page 3: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Page 4: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

The Toastmasters Leadership Program Dr Ralph Smedley’s Vision Competent, Advanced Distinguished Leadership

What is the Toastmasters Evaluation Program? What do Leadership & Management,

Evaluation & Judging have in common? What we can do about it

Leadership Evaluations are tougher than Speech Evaluations Especially tougher on leaders Strategic Planning at the Club & District

Why are we here? or the Agenda

Page 5: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Limited handouts – “Life’s tough when your green!” Available on www.JRandyPenn.net

Interactive Presentation Ask questions as they arise Respectful heckling appreciated Text, Tweet, Post as much as you like

Have a good time! If you don’t like it, tell me.

If you do like it, Tell Everyone!

How are we going to get along?

Page 6: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

YMCA Santa Ana, CA 1924 Director Education

Observed that young patrons needed:• job skills, • specifically “training in the art of public speaking and in

presiding over meetings”

Decided the training format would be a social club

“We learn best in times of enjoyment”

Note the goal—Education & Jobs vs a Social Club

Dr Ralph Smedley’s Vision

Page 7: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Toastmasters Education System

Page 8: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Toastmasters Leadership Program

Competent Leadership (CL)

Advanced Leader Bronze (ALB)

Advanced Leader Silver (ALS)

Distinguished Toastmaster (DTM)

Manual 10 projects club meeting roles

CC, Club Officer , TLI, 2 presentations

ALB, District Officer, HPL, Club Starter

ALS & ACG

How many Leadership Evaluations? One!

Page 9: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Competent Meeting LeadershipLeadership (CL)

Advanced Leader Club LeadershipBronze (ALB)

Advanced Leader District LeadershipSilver (ALS)

Distinguished 3%Toastmaster (DTM) How many Leadership Evaluations given?

Toastmasters Leadership Program

Page 10: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Page 11: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

How does it feel to give an Icebreaker Evaluation?

What is the Hardest Evaluation you ever gave?

Toastmasters Story Time!

Page 12: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Oscar the Grouch

[singing]

Let this be the Grouch's cause!

Point out everybody's flaws!

Something is wrong with everything,

-except the way I sing!

Page 13: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Agreements – Speaker Willing, Interested, Accepting

Agreements – Evaluator Generous, Helpful, Supportive

Time Limited One Speech Only!

Icebreaker Evaluation Stories

Toastmasters Speech Evaluations

Page 14: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Agreements – Leader Willing, Interested, Accepting

Agreements – Evaluator Generous, Helpful, Supportive

Time Limited One Role Only!

Evaluate the performance not the person.

Toastmasters Leadership Evaluations

Page 15: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

What is a Leadership Role? Does the CL Manual count? What does it teach us?

How do you Evaluate a Leadership performance? Take time to Evaluate – Write it down

Remind of Agreements & Ask Permission

Personalize – What I saw, heard, felt …

Sandwich Method, Time Limited, Single Project

Toastmasters Leadership Evaluations

Page 16: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Personalize What I saw, heard, felt … not We, Us, Everyone

Avoid Judgments good leaders don’t, that was the wrong thing to say

if you want to do it right, you must

Not Right & Wrong More effective for me if you …

I was really impressed when you …

Leadership Evaluation Techniques

Page 17: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

3 R’s of evaluating: Review, Reward and Respond

1st Person or 3rd Person? Both are Strong and Personal

Both can Support or Undermine

Leadership Evaluation Techniques

Page 18: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

What is the difference between Evaluation & Management?

What is the difference between Evaluation & Contest Judging?

Analytical Quality

Recommendations

Technique

Summation

Decision

Evaluation vs. Management

Page 19: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Evaluating the Wrong Way!

Page 20: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Meeting Leadership Competent Leadership (CL)

Club Leadership Adv Leader Bronze (ALB) 360° Evaluation Strategic Planning—5 yr

Plan

District Leadership Adv Leader Silver (ALS)

District Leadership Committee

Strategic Planning—5 yr Plan

360° Evaluation

Expanding the Toastmasters Leadership Program

Page 21: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Presiding Officer Evaluation Period from/to

The club president opens and presides over every club, business, and executive committee meeting. This means the president takes charge of the proceedings and keeps the agenda moving forward. As president, you are expected to manage procedural matters in the conduct of the meeting and to apply Robert’s Rules of Order Newly Revised (Item B30).

Describe how the President Succeeded and/or can Improve as the Presiding Officer.

____________________________________________________________________________

Distinguished Club Recognition.

You work together with all of the club’s leaders to achieve success in the Distinguished Club Program DCP by encouraging educational achievements, building and maintaining membership, attending club officer training, and submitting dues, officer lists, and other documents on time.

Describe how the President Succeeded and/or can Improve in Distinguished Club Recognition.

____________________________________________________________________________

Cheerleader.

You recognize member achievements by presenting certificates at club meetings, sending personal emails of congratulations, and otherwise publicly praising the good work of your members.

Describe how the President Succeeded and/or can Improve as the Cheerleader.

____________________________________________________________________________

Leadership and Guidance

The president serves as the club’s representative at the district and international levels. As president, you must be available to provide leadership for the club whenever it’s required. This includes creating a nurturing learning environment by conducting well-run, energetic, interesting meetings; actively seeking and connecting with club members and officers; listening patiently and offering assistance; and resolving conflicts as they arise.

Describe how the President Succeeded and/or can Improve in Leadership and Guidance.

____________________________________________________________________________

President Evaluation from Club Leadership Handbook

Page 22: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Continue for: Distinguished Club Recognition Cheerleader Leadership and GuidanceFrom Club Leadership Handbook

For District Officers – Lather, Rinse, Repeat

From District Leadership Handbook

President Evaluation

Page 23: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Club Officer Leadership Training

Do’s 360° Evaluation

Roles & Goals Repeated & Routine

Adv Leader Bronze (ALB) District Approved Training Club Success Plan (This

year) Strategic Plan (5 year)

Communication Program Continue to grow Manual Speeches CL Manual Encourage &

Use

Don’t Repeat the Past

Toastmasters Training Achieving Success as a

Club Officer includes scripts for each officer.

Attracting New Members to Your Club

Charting a Course for Club Success

Motivating Achievement

Page 24: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

District Officer Leadership Training

360° Evaluation Roles & Goals Repeated & Routine

Toastmasters Program Achievement Continue to grow Manual Speeches CL Manual Encourage

& Use

District Officer Training Roles & Goals Training District Success Plan

(This year) Strategic Plan (5 year)

District Leadership Committee Recruit & Retain Talent Evaluate Prospects Survey Leaders

Page 25: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Toastmasters International Mission We empower individuals to become more effective

communicators and leaders.

District Mission We build new clubs and support all clubs in achieving

excellence.

Toastmasters International Envisioned Future To be the first-choice provider of dynamic, high-value,

experiential communication and leadership skills development.

Strategic Planning New & Improved

Page 26: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

Mission Vision Values Driven Specific & Time Limited Goals

Distinguished Area, Division & District Success Plans Goals for club, membership and educational growth clearly focuses on prospecting for and establishing new

clubs, emphasizes membership growth in existing clubs and helping clubs achieve and maintain quality club

programming through DCP Over Time—5 years

Strategic Planning

Page 27: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

It’s Their Toastmasters, not Your Toastmasters It’s going to feel like Leadership is taking more of

your time• More communication• Text, Email, PPT, YouTube, Calls, Mentoring• Job splitting, recruit tasks, describe goals• Assistant Area & Division Governors

Treat information & tasks like a web site• Identify, Research, Buy it Now!• Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing by

Bryan Eisenberg, Jeffrey Eisenberg and Lisa T. Davis (Jun 13, 2006)

Final thoughts

Page 28: The Leadership Evaluation Bringing Toastmasters Evaluation to Leadership Growth J. Randy Penn DTM for District 15 Spring Conference May 3, 2013

www.toastmasters.org

The Leadership EvaluationBringing Toastmasters Evaluation

to Leadership Growth

J Randy Penn DTM

www.JRandyPenn.net Follow me on Facebook, Twitter or Skype

Please turn in your Evaluations!