the leading international retail conference with an ...€¦ · ceo major appliances emea,...

THE LEADING INTERNATIONAL RETAIL CONFERENCE WITH ANEXCLUSIVE FOCUS ON TECHNICAL CONSUMER GOODS RETAIL

APRIL 10-12, 2018HOTEL ADLON-KEMPINSKI BERLIN

PROGRAM

SPEAKERS AND PANELISTS*

INNOVATE TO ACCELERATE

Javier AntaPartner & Managing Director, The Boston Consulting Group

APRIL 10, 19:00 UNTIL APRIL 12, 16:00

HOTEL ADLON-KEMPINSKI, BERLIN

#TCG2018

* Subject to change

Dan ArlerCEO Major Appliances EMEA,

Electrolux

Thomas BaaderExecutive Vice President, BSH Hausgeräte GmbH

Stuart Blanch EMEA Retail Sales Strategy Director,

Intel

Chris Buecker Chairman,

International TCG Retail Summit

Cyril Buxtorf Executive Vice

President EMEA, Groupe SEB

Hans CarpelsPresident,

Euronics International

Declan CurryConference Host

Turan Erdogan CEO, Vestel

Enrique Fernandez CEO,

M.video, Russia

Emmanuel Fromont Corporate VP,

President EMEA, Acer

Thierry Gadou CEO,

SES-imagotag

Bulent Gurcan CEO,

Teknosa, Turkey

Markus Hepp Partner & Managing Director, The Boston Consulting Group

Helmar Hipp Managing Director,

Cyberport

Kai Herzberger Director eCommerce & Trans-

formational Retail EMEA, Facebook

Henk De Jong Chief of International Markets, EVP, Member Executive Board,

Philips

Nilesh Khalkho CEO,

Sharaf DG, UAE

Miya Knights Head of Global Retail Technology Practice, Planet Retail RNG

Roberto Larocca Global Customer & Channel

Management Director, Vodafone

David Lowes Chief Marketing Officer,

Samsung Europe

Enrique Martinez CEO,

Groupe FNAC DARTY

Stephen Nolan Senior Vice President EMEA,

Tech Data

John Olsen Managing Director,

Euronics International

Lucas Perraudin General Manager hp.com &

Retail Sales EMEA, HP International

5th International TCG Retail Summit Be there when the “Who’s Who” of European Technical Consumer Goods Retailing meets in Berlin from April 10-12, 2018!1

SPEAKERS AND PANELISTS*

INNOVATE TO ACCELERATE

Pietro Scott JovaneCEO,

ePRICE



#TCG2018

* Subject to change

Jaan Ivar SemlitschCEO,

Elkjop Nordic

Alessandro Stanzani Executive Vice President of Consumer Imaging Group,

Canon Europe

Karl Trautmann Member of the

Management Board, ElectronicPartner

Markus Tuschl Global Director Digital Retail,

GfK

Klaus Peter Voigt Chief Procurement Officer,

MediaMarktSaturnRetail Group

Martin WildChief Digital Officer, MediaMarktSaturn

Retail Group

Chen ZhangChief Technology Officer,

JD.com

HOTEL ADLON-KEMPINSKI,UNTER DEN LINDEN 77,10117 BERLIN, GERMANYPHONE: +49 30 22610WWW.KEMPINSKI.COM

5th International TCG Retail Summit Be there when the “Who’s Who” of European Technical Consumer Goods Retailing meets in Berlin from April 10-12, 2018! 2

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PROGRAM OVERVIEW*

APRIL 11:

08:00 Registration and Networking Session opens

09:20• Welcome by Chris Buecker, founder of the International TCG Retail Summit• Conference host’s opening remarks

09:30How will electrical retail integrate disruptive technology at the point of sale? Speaker: Markus Tuschl, Global Director Digital Retail, GfKPanel Discussion | Questions & Answers with audience

10:30What TCG stakeholders should learn from AmazonSpeaker: Miya Knights, Head of Global Retail Technology practice, Planet Retail RNGPanel Discussion | Questions & Answers with audience

11:30In conversation with:Enrique Martinez, CEO, Fnac Darty GroupDiscussion with facilitator

12:00 Innovation preview

12:15 Networking Lunch and Exhibition viewing time

13:30Project examples and best practices on creating superior value through advanced analytics led transformations in retail Speakers: Javier Anta & Markus Hepp, Partners & Managing Directors, The Boston Consulting GroupPanel Discussion | Questions & Answers with audience

14:30How JD.com is redefining retail through technologySpeaker: Chen Zhang, Chief Technology Officer, JD.comPanel Discussion | Questions & Answers with audience

15:30 Networking break and Exhibition viewing time

16:30 TCG Award Ceremony

17:00Enhancing Brand-Retailer digital collaboration at the shelfSpeaker: Thierry Gadou, President & CEO, SES-imagotag SA Panel Discussion | Questions & Answers with audience



#TCG2018

5th International TCG Retail Summit Be there when the “Who’s Who” of European Technical Consumer Goods Retailing meets in Berlin from April 10-12, 2018!

* Subject to change

APRIL 10:

19:00 Pre-Summit Welcome Reception

PROGRAM OVERVIEW*

APRIL 12

08:30 Conference host’s opening remarks

08:35

“Voice of the industry” speech 2018 Collaborative data management is the key to partnership success for retailers and manufactures Speaker: Alessandro Stanzani, Executive Vice President of Consumer Imaging Group, Canon Europe Panel Discussion | Questions & Answers with audience

09:30

ePRICE: From e-Commerce to e-Service. How to build a distinctive position in the online market through a service driven strategy Speaker: Pietro Scott Jovane, CEO, ePRICE, Italy Panel Discussion | Questions & Answers with audience

10:30 Networking and Exhibition viewing time

11:15The Future of CommerceSpeaker: Kai Herzberger, Director DACH & EMEA, eCommerce & Transformational Retail, FacebookPanel Discussion | Questions & Answers with audience

12:15 Networking Lunch

13:45Innovate today, or be gone tomorrow! Speaker: Martin Wild, Chief Digital Officer, MediaMarktSaturn Retail GroupPanel Discussion | Questions & Answers with audience

14:45Leading Customer-Centric Transformation in Retail Speaker: Bulent Gurcan, CEO, TeknoSA, TurkeyPanel Discussion | Questions & Answers with audience

16:00• Conference host’s closing remark• End of the 5th International TCG Retail Summit



#TCG2018

5th International TCG Retail Summit Be there when the “Who’s Who” of European Technical Consumer Goods Retailing meets in Berlin from April 10-12, 2018! 4

* Subject to change

APRIL 11:

18:00 End of conference Day 1

19:00 Dinner Reception

20:00 Exclusive Networking Dinner

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CONFERENCE HOST

DAY 1

Declan Curry, Journalist and Business Broadcaster

Miya Knights, Head of Global Retail Technology practice, Planet Retail RNG

Panel Discussion Questions & Answers with audience


Discussion with facilitator

Markus Tuschl, Global Director Digital Retail, GfK

Declan Curry has been a business and economics journalist for twenty five years. He has presented and reported for BBC television, radio and online in the UK and internationally. He has also worked for UK commercial radio, for television and radio in the United States and Australia, and been published in newspapers and business magazines in the UK, Ireland and the USA. He chairs conference and seminars around the globe, and is in demand as an awards host and public speaker. He has won several awards for his broadcasting and is an honorary Doctor of Middlesex University, London.

What is the impact of Amazon on TCG retail? Miya will thoroughly examine its strategy and outline what can be learned from its succes-ses and failures. Combined with current industry research drawn from areas related to customer engagement, digital ecosystems, supply chain & fulfilment, and the store of the future, she will, in particular, highlight those where Amazon’s ambitions are most likely to impact on the TCG sector into the future that should be factored into digital strategies now.

“Retail Branding” has been preached for almost 20 years now, demanding a strong brand message and a clear, distinguished profile of retailers. However, many TCG retailers around the world have not yet developed a unique value proposition but are exchangeable with many of their competitors. The rise of online competition is just making this deficit more obvious than ever. If a retailer is not really different from the competition, why should a customer not pick the lowest available price? In this presentation, different options for a clear and differentiated positioning, including services, instore experience and category management are presented.

What TCG stakeholders should learn from Amazon

How will electrical retail integrate disruptive technology at the point of sale?

Enrique Martinez, CEO, Fnac Darty Group

In July 2017, Enrique was appointed as new CEO of the Fnac Darty Group, the leading electrical retail group in France. What’s his vision? How does the integration of Darty into the group evolve? How will the future business model maintain profitable growth in the era of continuous disruption? Enrique will share his thoughts with Declan Curry, the conference host.

In conversation with:



#TCG2018


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Chen Zhang, Chief Technology Officer, JD.com

Javier Anta & Markus Hepp, Partners & Managing Directors, The Boston Consulting Group

China is today the world’s largest and fastest-growing e-commerce market and it offers a glimpse into the future of global retailing. Thanks to continued investment in innovation, JD.com has become the largest e-commerce company by revenue in China and it is offering same day delivery and quality products to more than 258 million consumers. Heavy-load drones that can carry up to a ton, sophisticated automated warehouses and autonomous delivery are some of the disruptive technologies JD.com is now testing to improve customer service and increase efficiency. Chen Zhang, CTO of JD.com will share his vision on what an e-commerce experience powered by AI, big data, robotics, or drones should look like and he will explain how JD.com is redefining retail through technology.

The world is changing rapidly, driven by digital, data and analytics, leading to high impact opportunities. And itis expected to become even bigger in coming years.However, most players struggle to capture the value; only 15% of companies with big data analytics investments have put solutions into production.

During our session we will:1. Highlight examples of successful retailers and use cases in retail where advanced analytics have unlocked huge impact2. Typical pitfalls in advanced analytics transformations and how to best avoid them3. Share our point of view of how to succeed in business led Advanced Analytics transformations, with a focus on how to

- Institutionalise Advanced Analytics capabilities

- Address the delivery challenge

- Address the people challenge

- Address the governance challenge

How JD.com is redefining retail through technology

Project examples and best practices on creating superior value through advanced analytics led transformations in retail



Enhancing Brand-Retailer digital collaboration at the shelfThierry Gadou, President & CEO, SES-imagotag SA

Physical stores will remain at the core of future omnichannel retail but they need to leverage digital technologies to increase efficiency and improve shopper experience. Huge sales efficiency gains can be obtained through a better collaboration between brand and retailers. Thierry will outline how leading CE retailers and manufacturers are beginning to use cloud-connected collaborative digital shelf labels to improve the quality of brand content displayed at the shelf and to implement digital and interactive promotion campaigns. This digital collaboration improves the communication impact and reactivity of campaigns while removing costly and cumbersome POP materials in store. It also enhances the quantity and quality of shelf data captured and shared to optimize store execution and sales efficiency. Key clients include Carrefour, Casino, Auchan, Walmart, Media-Saturn, Darty-Fnac, Elkjop, Boulanger and M-Video.




#TCG2018


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DAY 2

Digital technologies transform the very foundation of how we live – and also the way we go shopping. Martin Wild, Chief Digital Officer of the MediaMarktSaturn Retail Group, will show what retail will look like in the future: robots will guide us, Augmented and Virtual Reality will merge on- and offline worlds to an all new shopping experience and artificial intelligence will help us to find what we are really looking for.

The Future of Commerce

Alessandro Stanzani, Executive Vice President of Consumer Imaging Group, Canon Europe

How can we truly understand consumers’ needs and their online and offline behaviour if we are working in silo? In today’s perpetual landscape, collaborative thinking and a unified approach between retailers and manufacturers is paramount in understanding, managing and efficiently utilising consumer data. Consumers have evolved – they are savvier than ever before – and are notoriously becoming harder to find, engage and please. With a shared vision in increasing customer appeal and becoming an indispensable service, data-driven decisions between brands and retailers are critical in driving actionable insights that better inform business planning decisions, a strengt-hened product offering and most importantly, an engaging customer journey that increases brand affiliation.

Collaborative data management is the key to partnership success for retailers and manufactures“Voice of the industry” speech 2018

Pietro Scott Jovane, CEO, ePRICE, Italy

Online offers in the tech & appliances market are changing: it is no longer a matter of having the widest choice at the lowest price, but about building a consumer-driven shopping experience offer powered by value-added services. Is it possible to build a significant online position in a market where international players are willing to lose money while trying to take over the entire market? This is what ePRICE, the local e-Commerce leader in Italy with approximately €270 million GMV, has been doing in recent years, with its 1st party sales and services focused on Major Domestic Appliances & TVs, and a 3rd party marketplace designed to attract traffic & customers.

ePRICE: From e-Commerce to e-Service. How to build a distinctive position in the online market through a service driven strategy





#TCG2018


Kai Herzberger, Director DACH & EMEA, eCommerce & Transformational Retail, Facebook


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Martin Wild, Chief Digital Officer, MediaMarktSaturn Retail Group

Bulent Gurcan, CEO, TeknoSA, Turkey

Digital technologies transform the very foundation of how we live – and also the way we go shopping. Martin Wild, Chief Digital Officer of the MediaMarktSaturn Retail Group, will show what retail will look like in the future: robots will guide us, Augmented and Virtual Reality will merge on- and offline worlds to an all new shopping experience and artificial intelligence will help us to find what we are really looking for.

While the growth rate of the Consumer Electronics market slows down both in Europe and to a lesser degree in Turkey, companies that can analyze the change in consumer behavior are keeping ahead of the game. With 46 million internet users and 58 percent internet penetration, Turkey is important player and it is of primary importance to deliver a seamless customer experience for customers in this “online” market. TeknoSA CEO Bülent will explain how TeknoSA, one of Turkey’s leading technology retailers, differentiates itself from its competitors in this changing climate, determines the course and gains momentum from embracing change.

Innovate today, or be gone tomorrow!

Leading Customer-Centric Transformation in Retail




#TCG2018



BE THERE...... WHEN THE “WHO S WHO

OF INTERNATIONAL TECHNICAL CONSUMER

GOODS RETAILING MEETS IN 2019!

www.tcgsummit.com

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Technical Consumer Goods (TCG): Consumer electronics, photo, domestic appliances, information technology, telecommunications.

the leading international retail conference with an ...€¦ · ceo major appliances emea,...

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