the lennox partnership “ promoting prosperity, releasing potential” steps to success conference...
TRANSCRIPT
THE LENNOX PARTNERSHIP“Promoting Prosperity, Releasing
Potential”
Steps to Success ConferenceBelfast, 16th October ‘12
Blyth Deans
About The Lennox Partnership
Social Enterprise/Not for Profit – Co. Limited by Guarantee
Established in West Dunbartonshire,1988 Private Sector Board Staff – 41 Full Time + Associates Headquartered in Clydebank Delivering Services in 10 LA’s in Scotland T/o 2011/12 -£1.4M Projected 12/13 £1.6M
Responding to Need
Improving Performance
Making Change Happen
TLP – Current Staffing - 12 Contracts
Total Staffing – 41 Senior Management – 2 Finance - 1 Project Leaders – 5 Work Programme – 18 (14 W/Links) Additional Output Funded Posts - 7
TLP – Previous Staffing
Total Staffing – 31 Senior Management – 2 Finance - 1 Project Leaders – 3 Output Funded Posts – 5 Funding – Big Lottery, ESF, Local
Authority & Community Planning Partnership’s
Changes Required
Right Staff, Right Skills Right Processes, Ways of Working Effective Performance Management Continuous Improvement Concept Learn From Others Rewards & Recognition Disciplinary Process
What Did We Do?
Staff Training and Development How to Deal with Mandated Clients Busy V Productive Introduction of Daily Work Plans
Business Drivers – Funding Model Personal Drivers – Provide Direction
The Pyramid
What Did We Do?
Monitoring of Work Plans Contract MSL’s Implementation of “New Ideas” Use of Disciplinary – GROW Model Recruitment – Different Skill Sets Identify “Success DNA” Development of 5 Point Plan
What Has Been Achieved?
Culture Change Within TLP Staff Changes - Leavers Significant Performance Improvement Roll Out to Other Contracts Supply Chain League Tables
Current PerformanceWorking Links League Tables 20 Delivery Organisation stats 7 Partners and 13 Working Links Offices Job Entry Rates Job Outcome Rates (Sustainable Jobs) Self Employed
What Has Been Achieved?
On a “Flight Path” BUT not there yet!!
The Way Forward
Development of Action Plan- Tasks, People, Timescale
Ongoing Performance ManagementDisciplinary Process & Reward
SuccessOutward Looking – Best PracticeContinuous Improvement
Questions/Discussion