the marketer’s roadmap for success in 2017

1
Mobile Marketing Social Networks Email Marketing 56% of emails are opened on mobile devices 70% of consumers would be willing to try beacon technology if offered the right incentives Only 6% have actually used in-store beacons Marketers are increasingly seeing social commerce as a way to shorten the path to purchase 87% of B2C marketers used paid ads on Facebook 76% expect their online purchase behavior to be reflected in marketing emails 3.5 billion AR app downloads are expected by 2017 Social video generates 1,200% more shares than text and images combined The marketer’s roadmap for success in 2017 NAVIGATING THE CUSTOMER ENGAGEMENT LANDSCAPE The digital marketing world evolves quickly, and Mapp is here to help marketers keep up. With 2016 in our rear view mirror and 2017 coming up quickly, here are some of the biggest trends in the key channels of email, mobile and social. BROAD THEMES ACROSS ALL DIGITAL CHANNELS Integration of marketing across channels continues to pick up pace Mobile creative optimization and greater adoption of responsive design Broad acceptance and usage of location-based marketing Increase in use of social commerce Increasing use of data to drive customization and personalization Breakout of augmented reality apps Live-streaming hits the mainstream Greater application of content strategy Greater application of content strategy Continued growth in paid social media amplification Organizational transformation will be required Budget savviness and increased resources are needed What we saw in 2016 What we saw in 2016 What we saw in 2016 What to expect in 2017 What to expect in 2017 What to expect in 2017 60% of consumers say that marketing emails influence their decision to make purchases 1 1 1 2 2 2 3 3 3 Better data harmonization and messaging integration among digital channels Greater use of data-driven, targeted SMS for marketing More use of social media analytics to guide relationship building and affinity More use of machine learning and marketing automation to select content More focus on elevating mobile app experience Growth in marketing within social messaging apps Better data and results visualization More cohesive omnichannel content promotion Growth in social content co-creation Take Action Download the Full Report at Mapp.com/2016DigitalBenchmarks Email Marketing Elevate efforts here by leveraging responsive design, adding more behavior- based triggered emails, conducting data audits to support program innovation, incorporating overall content strategy into emails, more robustly testing campaigns that leverage behaviors from other channels, using data visualization and incorporating machine learning. Social Media Brands should test and evaluate the performance of social commerce, invest in live-streaming as a means of increasing brand affinity, intelligently leverage paid amplification, use more advanced social media analytics to inform marketing efforts and explore the effects of social content co-creation. Mobile Marketing Work towards increasing consumer usage of location-based services through education and incentivization, getting more sophisticated with SMS programs, exploring the marketing potential for augmented reality, improving the consumer mobile app experience and effectively serving omnichannel content on a consistent basis. Mapp Digital is one of the largest independent digital marketing technology companies in the world. Built by marketers, for marketers, Mapp provides a comprehensive family of software and customer-centric services, allowing marketers to optimize messaging across email, social, mobile push and web marketing. We simplify complexity so marketers can focus on what really matters to their business. Achieve the shortest route to customer engagement with Mapp. Contact us for a demo today. www.mapp.com I [email protected] I 866-586-3755

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Page 1: The marketer’s roadmap for success in 2017

Mobile Marketing

Social Networks

Email Marketing

56%of emails are opened on mobile devices

70%of consumers would be willing to try beacon technology if offered the right incentives

Only 6% have actually used in-store beacons

Marketers are increasingly seeing social commerce as a way to shorten the path to purchase

87% of B2C marketers used paid ads on Facebook

76%expect their online purchase behavior to be reflected in marketing emails

3.5billion AR app downloads are expected by 2017

Social video generates 1,200% more shares than text and images combined

The marketer’s roadmap for success in 2017

NAVIGATING THE CUSTOMER ENGAGEMENT LANDSCAPE

The digital marketing world evolves quickly, and Mapp is here to help marketers keep up. With 2016 in our rear view mirror and 2017 coming up quickly, here are some of the biggest trends in the key channels of email, mobile and social.

BROAD THEMES ACROSS ALL DIGITAL CHANNELS

Integration of marketing across channels continues to pick up pace

Mobile creative optimization and greater adoption of responsive design

Broad acceptance and usage of location-based marketing

Increase in use of social commerce

Increasing use of data to drive customization and personalization

Breakout of augmented reality apps

Live-streaming hits the mainstream

Greater application of content strategy

Greater application of content strategy

Continued growth in paid social media amplification

Organizational transformation will be required

Budget savviness and increased resources are needed

What we saw in 2016

What we saw in 2016

What we saw in 2016

What to expect in 2017

What to expect in 2017

What to expect in 2017

60%of consumers say that marketing emails influence their decision to make purchases

1

1

1

2

2

2

3

3

3

Better data harmonization and messaging integration among digital channels

Greater use of data-driven, targeted SMS for marketing

More use of social media analytics to guide relationship building and affinity

More use of machine learning and marketing automation to select content

More focus on elevating mobile app experience

Growth in marketing within social messaging apps

Better data and results visualization

More cohesive omnichannel content promotion

Growth in social content co-creation

Take Action

Download the Full Report at Mapp.com/2016DigitalBenchmarks

Email Marketing Elevate efforts here by leveraging responsive design, adding more behavior-based triggered emails, conducting data audits to support program innovation, incorporating overall content strategy into emails, more robustly testing campaigns that leverage behaviors from other channels, using data visualization and incorporating machine learning.

Social Media Brands should test and evaluate the performance of social commerce, invest in live-streaming as a means of increasing brand affinity, intelligently leverage paid amplification, use more advanced social media analytics to inform marketing efforts and explore the effects of social content co-creation.

Mobile Marketing Work towards increasing consumer usage of location-based services through education and incentivization, getting more sophisticated with SMS programs, exploring the marketing potential for augmented reality, improving the consumer mobile app experience and effectively serving omnichannel content on a consistent basis.

Mapp Digital is one of the largest independent digital marketing technology companies in the world. Built by marketers, for marketers, Mapp provides a comprehensive family of software and customer- centric services, allowing marketers to optimize messaging across email, social, mobile push and web marketing. We simplify complexity so marketers can focus on what really matters to their business. Achieve the shortest route to customer engagement with Mapp. Contact us for a demo today.

www.mapp.com I [email protected] I 866-586-3755