the metrics of the classroom todd benzin classroom technology supervisor buffalo state
TRANSCRIPT
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The Metrics of the ClassroomTodd Benzin
Classroom Technology Supervisor
Buffalo State
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WARNING! Some silos were damaged during the making of this presentation!
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Why do we need to keep track?
• To watch trends in what our faculty are using
• To be proactive about maintenance/troubleshooting
• To inform new construction/renovations• For annual reports• So we don’t have to move as much• ???
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What does Buffalo State use?
• Extron GlobalViewer Enterprise (1.3.1)
• Crestron Fusion RV (9.3.0016.09)• Banner• Sassafras K2• R25
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Extron GlobalViewer Enterprise
• Originally integrated in 2011 with an existing set of approximately 60 System 5 IP controllers
• I attended Extron Configurable Control Systems (ECCS) training in Toronto in order to obtain a grant to cover the cost of software and commissioning
• The system grew to a peak of 86 rooms in 10 different buildings
• Help from Extron and our Computing Services crew to set up server space on campus
• Most configuring was done by me
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The GlobalViewer Help Desk
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GlobalViewer Reports/Logs
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GlobalViewer Lamp and Filter Hours
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GlobalViewer Reports/Logs
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GlobalViewer Input Source Report
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Global Viewer Input Source Chart
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GlobalViewer Reports/Logs
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Crestron Fusion RoomView (RV)
• Integrated in 2013• Currently populated with 78 rooms• Are not currently set up for e-Control of rooms,
and reporting is still buggy• Our aggressive construction/renovation
schedule has prevented us from doing thorough set up and testing
• No real support materials or training available unless you take Crestron Level 2 programming
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Fusion Reporting
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Fusion Report Choices
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Fusion System Usage Report
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What are we seeing?
Hours
DVD VCR LAPTOP PC DOC CAM
In a sample of 83 classrooms with Extron controllers:
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What are we seeing? (cont.)
• 78 displays on for 43206.36 hrs. in 2013-14 • 84 displays on for 54666.14 hrs. in 2014-15 – Assuming similar skews each year in terms of
equipment being left on when not actually in use, the numbers still seem to suggest a significant increase (+17.49%) in equipment usage
• On newer systems, we will be able to track VHS use
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What does Buffalo State use?
• Extron GlobalViewer Enterprise (1.3.1)
• Crestron Fusion RV (9.3.0016.09)• Banner• Sassafras K2• R25
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Banner
• Banner is the SUNY Buffalo State online student information and registration system.
• Provides reporting based on:– Instructional Method (Traditional, Hybrid, Online,
etc.)– Buildings/Rooms– Departments/Subjects/Classes/Instructors– Class Sizes– Semesters– Times/Days of the Week
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Room scheduled hours/equipment use
Bacon 204 Bacon 205 Bacon 115 Bacon 117 Bacon 211 Bacon 215 Bacon 217 Bacon 2250
100
200
300
400
500
600
700
Extron Use Fall 2014
Scheduled Used
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Sassafras K2 (www.sassafras.com)• “K2 discovers the software you have, tracks
who is using it and how often, and shows you how much you actually need.”– Verify and enforce licensing compliance– Monitor and analyze usage to quickly save $– Manage Windows, Mac, Linux, and Virtual
Computers– Install in 5 minutes– Industry leading support– 25 years of award winning experience and
standards creation
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SMART Board Usage
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Classroom Instructional Labs
Comparison & UseFall 2014
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Fall Data Set
• August 25 – December 11, 2014• 8 am - 9 pm Monday – Friday• Holidays and snow days removed• 897 available hours of use
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Fall Data Set
• CAUD 211 now BUCK A108• Did not include TECH 259• 19 labs fall 2013 data set• 23 labs spring 2014 data set• 22 labs in fall 2014 data set
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Calculations in Hours
K2 login report provides total login time in hours:minutes * number student stations in
lab = use (hours logged on)
897 available hours * number student stations in lab = hours available for use
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Example
Lab A with 25 student stations x 897 available scheduled hours = 22,425
total available hours
K2 login report shows the total login time of 167.08 x 25= 4,177 hours of
actual use
19%
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BACO108
BACO123
BISH340
BISHB32
BISHB36
CHAS342
CLASA108
CLASA207
CLASC104
KETC302
TECH140 -
5,000
10,000
15,000
20,000
25,000
30,000
Available Hours Use
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TECH242
TECH244
TECH252
TECH350
THEA110
THEA111
UPTO112
UPTO203
UPTO210
UPTO211
UPTO504 -
5,000
10,000
15,000
20,000
25,000
30,000
35,000
Available Hours Use
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As a result . . .
• No new labs will be built on campus• Any requests for more computers in
labs must go through technology governance
• More talk at the Dean level about sharing lab spaces within schools
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What does Buffalo State use?
• Extron GlobalViewer Enterprise (1.3.1)
• Crestron Fusion RV (9.3.0016.09)• Banner• Sassafras K2• R25
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R25
• Scheduling and Resource Management Software
• Has already been in use inconsistently for Events Management and Registrar’s Office
• This month begins a series of meetings of Resource25/Live stakeholders to push forward a Cabinet-approved plan to use R25 for all event and classroom reservations
• Will allow possible future integration with GlobalViewer and Fusion to allow for remote room control and better statistics
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Conclusions
• Silos are comin’ down!• We have quicker ways to get more complete
statistics on a variety of technologies throughout campus
• We can fairly easily track over longer time periods
• In some cases these statistics are actually leading to changes in the way we think about and purchase technology on campus
• Sometimes the cost is minimal, but sometimes it is exorbitant
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Questions
• Is it worth the time to break down statistics by School/Subject, Time/Day of the Week, Type of Equipment?
• Can tracking the use of certain rooms inform our future renovation decisions?
• Are higher ups really paying attention to this?• Do these tools make us better at our jobs?• Can these numbers really help us get more
staff?• ???
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Contact Information
• Todd Benzin• Classroom Technology Supervisor, Buffalo State• [email protected]• 716-878-4538• ir.buffalostate.edu
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STC Conference Survey
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