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The Judicial Department (“Department”) consists of the Colorado Supreme Court, Colorado Court of Appeals, trial
courts, probation, and the State Court Administrator’s Office. The Department strives to protect constitutional
and statutory rights and liberties; assure equal access; provide fair, timely and constructive resolution of cases;
enhance public safety; supervise offenders; and facilitate victim and community reparations. Article VI of the
Colorado Constitution and section 13-4-101, C.R.S. (2015) provide the constitutional and statutory authority for
the state courts. Sections 18-1.3-201 and 18-1.3-202, C.R.S. (2015) provide the statutory authority for probation.
The Department developed the following five principle strategies to meet the priorities of the Department:
1. Provide equal access to the legal system and give all an opportunity to be heard; 2. Treat all with dignity, respect, and concern for their rights and cultural backgrounds, and without bias or
appearance of bias; 3. Promote quality judicial decision-making and judicial leadership; 4. Implement quality assessments and community supervision of adult and juvenile probationers to
demonstrably enhance public safety and respect for victim rights; and 5. Cultivate public trust and confidence through the thoughtful stewardship of public resources.
The Department has also identified three major performance measures to gauge our success in implementing the five principle strategies. The three major performance measures include: (1) access and fairness surveys; (2) time standards for district and county courts; and (3) Probation client success rates. The Department regularly evaluates these performance measures, and the following three pages illustrate our most recent evaluation of the measures. In addition, the Department’s performance plan can be found at: http://www.courts.state.co.us/Administration/Division.cfm?Division=pa
Judicial Department
FY 2014-15 Performance Report
November 1, 2015
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1. The court's hours of operation made it easy for meto do my business.
2. The forms I needed were clear and easy tounderstand.
3. The court makes reasonable efforts to removephysical and language barriers to service.
4. I was able to get my court business done in areasonable amount of time.
5. Staff paid attention to my needs.
6. I was treated with courtesy and respect.
7. I easily found the courtroom or office I needed.
8. I felt safe in the courthouse.
75%
74%
80%
69%
79%
85%
85%
90%
80%
76%
79%
75%
81%
87%
87%
90%
Table 1 Statewide Access Survey
Percentage of Respondents who "Agree" or "Strongly Agree"
2011-2012 2013-2014
9. The way my case was handled was fair.
10. The judge/magistrate listened to my side of thestory before making a decision.
11. The judge/magistrate had the informationnecessary to make good decisions about my case.
12. I was treated the same as everyone else.
13. As I leave the court, I know what to do next aboutmy case.
68%
68%
69%
76%
79%
67%
71%
70%
76%
81%
Table 2 Statewide Fairness Survey
Percentage of Respondents who "Agree" or "Strongly Agree"
2011-2012 2013-2014
Performance Measure
Access and Fairness surveys continue to be conducted throughout the State to assess ratings of court users
on the court’s accessibility and its treatment of customers in terms of fairness, equality, and respect. This
measure provides a tool for surveying all court users about their experience in the courthouse. Comparison
of results by location and district assist in informing court management practices. To date, over 15,000 court
users statewide have responded to these surveys.
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TABLE 1
District Court Case Management Time Standards
Established Pursuant CJD 08-05
Case Class
Pending Cases Exceeding
Target
Target 4th Quarter
FY 2014
4th Quarter
FY 2015
Civil 13.7% 12.1% No more than 10% of cases open more than one year.
Criminal 4.9% 4.5% No more than 5% of cases open more than one year.
Domestic Relations 3.3% 3.4% No more than 5% of cases open more than one year.
Juvenile Delinquency 1.7% 2.3% No more than 5% of cases open more than one year.
Dependency and Neglect (over 6 years old)* 4.4% 3.2% No more than 5% of cases open more than 18 months
Dependency and Neglect (under 6 years old)* 7.6% 7.1% No more than 10% of cases open more than one year.
* The standards in dependency and neglect are under review. This measure shows time to first permanency hearing.
A more optimal measure would be time to true permanent placement or termination of court jurisdiction.
TABLE 2
County Court Case Management Time Standards
Established Pursuant CJD 08-05
Case Class
Pending Cases Exceeding
Target Target
4th Quarter
FY 2014
4th Quarter
FY 2015
Civil 5.3% 7.5% No more than 5% of cases open more than six months.
Misdemeanor 11.3% 13.2%
No more than 10% of cases open more than six
months.
Small Claims 4.1% 3.4% No more than 1% of cases open more than six months.
Traffic 4.7% 6.3% No more than 5% of cases open more than six months.
DUI/DWAI 12.7% 15.3%
No more than 20% of cases open more than seven
months.
Performance Measure
Performance goals for Courts and Probation have been established through various means, including Chief
Justice Directive 08-05 (Case Management Standards). This directive was developed with input from
judges and establishes aspirational time processing goals for each case class. Information about each
district’s progress in meeting the goals is reported quarterly. Information for individual judges is provided
to the Judicial Performance Commission during each judge’s retention evaluation. The tables below reflect
the Time Standards for District and County courts.
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Colorado State Probation Success Rates
Program
FY 2014
Statewide
FY 2015
Statewide
Regular Adult 65% (14,628) 63% (14,743)
Adult Intensive
Supervision Program
62% (657) 49% (309)
Female Offender
Program
65% (114) 57% (95)
Sex Offender Intensive
Supervision Program
47% (131) 47% (144)
Regular Juvenile 73% (2,302) 70% (1,953)
Juvenile Intensive
Supervision Program
46% (147) 43% (96)
Performance Measure
One of the main goals of probation is to effect long term behavior change. By focusing on issues that
relate to criminal behavior, probation officers can increase the likelihood that adults and juveniles placed
on probation will make lasting, pro-social behavior change. Measuring outcomes and providing feedback
is a critical piece of implementing efficient and effective practices in probation.
When a probationer’s case has
terminated, Victim Services Officers
send out a victim satisfaction survey to
victims who have requested notification
of probation status. Each calendar year
the results are compiled into a statewide
report. The results shown include the
victims’ responses regarding probation’s
performance and the performance of
other criminal justice agencies.
13% 16%20%
28%23%
6% 4%
14%
27%
49%
Poor Fair Good Very Good Excellent
Victim Satisfaction Rating (Entire System n=179 , Probation Victim Services n=183 )
Entire Justice System Probation Victim Services
Note: Not every question was answered by each survey respondent. The (n) indicates
the number of respondents who answered each specific question.
This chart provides feedback for one
measurement of performance: successful
completion of probation. The chart lists the
statewide success rates, and the percentage
and actual number of terminations for FY 2014
and FY 2015.
Note: intensive program terminations include
those cases terminated directly from the
program as well as those probationers who
completed the program and are transitioning
from the intensive program to regular
supervision. Due to the small number of
probationers in some programs, success rates
may experience fluctuations.