the modern data center - metrics for achieving web-scale and it as a service
DESCRIPTION
AppFirst CEO David Roth and Claus Moldt, CEO of m>Path and former Global CIO of salesforce.com, held a webinar, “The Modern Data Center: Metrics for Achieving Web-Scale and IT as a Service.” Claus Moldt shares his best practices for achieving business agility through web-scale IT from his tenure at salesforce.com and ebay.com. To view an on-demand recording of the webinar, visit: http://info.appfirst.com/modern-data-center-on-demand.html?utm_campaign=webscale&utm_medium=referral&utm_source=slideshareTRANSCRIPT
The Modern Data CenterMetrics for Achieving Web-Scale and IT as a Service
AppFirst Presents
Claus MoldtFormer Global CIO of
SalesForce.com
David RothCEO of AppFirst
View the Webinar On-Demand
A Little Background
Claus Moldt
Global CIO and SVP of Service Delivery
Led the Delivery, Availability, and Maintenance of the infrastructure
CEO
#WebScale
Defining Web-Scale IT
Build a framework
Metrics to understand
capacity, identify problems and autocorrect
With limited headcount
“Building an infrastructure with the ability to scale to not just a few users, but to potentially
millions of users"
Best Practices fromSalesForce.com and eBay
“A solid set of metrics that act as key indicators for
how your system is performing holds the key to manage these web-scale enterprises.”
• Figure out what a new release means to you
• Complete collection across every layer of the technology stack to see where in the system things are not performing
• Time to identification: Immediate normalization and correlation of data
#WebScale
Metrics, Metrics, Metrics
“We want to make sure that we manage the system,
and the system doesn’t manage us.”
Metrics are the only way you can truly understand your system
#WebScale
According to Gartner
Gartner predicts that fewer than 25% of conventional APM products will support pairing high-frequency metric collection and application
context needed to facilitate Web-scale monitoring
by 2016, up from 10% today.
Gartner, Building a Modern APM Architecture for the World of Web-Scale IT, Jonah Kowall, Cameron Height, December 6, 2013.
#WebScale
Continuous Collection is Required
Collect everything, all the time, without impacting performance. Collect enough metrics to connect events in one area of the system to
another.
#WebScale
Strategies for Migrating Applicationsto Virtual and Cloud Environments
SCENARIO 1AN ENTIRELY NEW APPLICATION: THERE’S NO METRIC HISTORY
• How many users will there be?
• What do you expect them to do?
SCENARIO 2THE APP ALREADY EXISTS ON PHYSICAL SERVERS
• Establish continuous metric collection across your environment
#WebScale
Hybrid Deployment Considerations
THE BALANCING ACT
• Cloud-computing cost efficiencies VS. Control of physical environments
• Ensuring you still have insight into issues and understand metrics
the same way you would if you were solely on-premise.
#WebScale
TRADITIONAL APPROACH
Control Technology, systems and devices used
IT AS A SERVICE
Enabling business agility withbest practices and policies
Defining IT as a Service in the Enterprise
TO ACCOMPLISH THIS:
• IT needs insight into the business and future growth plans
• Build Amazon-like infrastructure with policies and best practices where users can deploy and go.
• A detailed set of metrics is required to get an idea of costs, consumption and usage.
VS
#WebScale
Dashboards are NOT just for show
Establishing a good dashboard is essential to getting the right metrics, and that is ultimately how you achieve large web-scale IT.
• Not just for head of IT Ops • Iterate – if the metric isn’t applicable for those doing the legwork, break down to sub-metrics
#WebScale
AppFirst
Complete and Continuous Visibility Across the Entire Infrastructure
The world’s first platform for IT data down to the millisecond.
Learn more: [email protected]
Enabling Reduced Cost and Performance Efficiencies for:
• IT as a Service• Capacity Planning and Migrations• Proactive Issue Identification
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Watch the On-Demand Webinar
The Modern Data Center: Metrics for Achieving
Web-Scale and IT as a Service
View On-Demand