The Need for a Federal Government Mobile Application

• Businesses use mobile apps to reach customers• Government is lagging without this technology• Business practices can translate for innovation:

1. Provide reference materials2. Track legislative activity3. Collect information in one location

Reference Materials

• Sharing “product information” with users• Must be easily accessible to educate/inform• Possible resources:– Map with service locator feature– Agency information– Emergency notifications

• Interactive feedback or video feature

Legislative Tracker

• Bridge the gap between DC and constituents• Track and sort legislative activity:– Bill activity– Roll call votes– Live video coverage

• Feedback on views of site, public opinion tracking

• Help Congressmen better serve constituents

Collect Information in One Place

• Let users log in, enter basic information once• Many government areas can pull the info• Seamless experience for users with log in• Easily move between functions• Eliminate waste and inaccuracy

Concerns

• Security and privacy are top concerns• Build trust of users from the start• Eliminate stigma, build trust, back it up with

performance• Make security a top priority in app design