the new and improved mobile worker
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Presented by: Steven Fisher@StevenFisher
The New and Improved Mobile
Worker
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Definition: Mobile Worker (noun) Workers who, “perform their work in multiple locations such as customer sites, company offices, their homes, vendor offices, planes, and hotels”
Source: Richman, A., Noble, K., & Johnson, A. (2002). When the workplace is many places. The extent and nature of off-site work today. Watertown, MA: WFD
Consulting Inc.
Mobile workers can be divided into three mutually exclusive main categories: •Office-based mobile workers•Non-office-based mobile workers •Home-based mobile workers
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7 billion*7 billion*
* Roughly the number of people on the planet.
* Roughly the number of people on the planet.
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77% number of people with mobile
devices
77% number of people with mobile
devices
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In 2010, the world’s mobile worker population passed the
one billion mark
By 2013, total mobile workers will represent more than a
third of the world’s workforce
Source: IDC Study: http://thenextweb.com/mobile/2010/02/21/billion-mobile-workers-worldwide-2010/
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U.S. 119.7 million Japan 49.3 million Asia/Pacific 546.4 million Western Europe 129.5 million Rest of world (including Canada) 153.2
million
Source: IDC Study: http://thenextweb.com/mobile/2010/02/21/billion-mobile-workers-worldwide-2010/
.
Geographical Projection of MobileGeographical Projection of Mobile Workers by 2013
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The trend is clear, mobile use is rapidly becoming integrated into every business
sector and every industry.
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Communication Accessibility Connectedness Efficiency AvailabilityOrganization
There are many advantages to using mobile technology to be more productive:
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Productivity paradoxInability to disconnectIncreased stressedIncreased work hoursIncreased risk of making mistakes
But, the disadvantages are becoming more apparent, too.
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One of the problems with living in an always on society is we perceive the
need to always be on.
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Mobile workers carry 2.68 mobile devices for work
Logged employee work hours:
Before mobile use: 49 hours/weekAfter mobile use: 70 hours/week
Sources: http://sidneyevematrix.posterous.com/mobile-workforce-which-tech-gadgets-do-we-usehttp://www.cbc.ca/documentaries/doczone/2010/digitaldummies
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So How Can You Get the Most Our of Your Mobile Workforce?
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Remember that Mobile Workers Come in All Shapes and Sizes.
Source: http://piras.blogautore.espresso.repubblica.it/files/2010/03/refaceme-southpark-01.jpg
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Don’t scare people with new technology
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Show them that it will make them an
evil mastermind.
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And make them feel empowered with the new tools.
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Eight Trends You Should Follow to Boost Productivity
1. Build Your Own HTML5 or downloadable apps
2. NFC (Near Field Communication) for payment / offers / loyalty
3. Consumer led mobile health for monitoring / diagnosis / wellness
4. Augmented Reality: placing digital content literally in physical context.
5. Rapid enterprise adoption of tablets for productivity
6. Cloud Tipping Point – > Leverage Cloud Spaces (Box, Dropbox) for your Smartphone, Tablet backup and access
7. Leverage “SoLoMo” – Social / local / mobile converging
8. Understand “Gamification” – Ultimate way to engage a new generation of audiences
9. Empowerment – impact of empowering billions of people around the world with real-time connected devices has just begun... It's going to be a fascinating decade
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Questions?
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Connect with me…On “The Twitter”: @StevenFisher
On “The Facebook”: /StevenJohnFisher
Even that “Email Thing”: [email protected]
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