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THE BODY SHOP AT HOME TM

Pow e r e d By J e n ko n

THE NEW BE INSPIRED

SyS T e M oV e rV I e w B o o k L e T

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INTRODUCTIONThe Body Shop At HomeTM business management system has been updated and is

now powered by a market leading enterprise software solution, Jenkon. The new

system will be known as Be Inspired – Powered by Jenkon.

This upgrade represents a significant step change in The Body Shop At HomeTM

business. The previous ordering system and has not simply been replaced, the

business has selected to invest in fully integrated Business Management Solution that

supports an array of innovative and advanced management features and offers the

functionality to operate a direct selling business in today’s fast-paced environment.

Be Inspired – Powered By Jenkon will take The Body Shop At HomeTM forward and

deliver the functionality Consultants require to operate in a modern environment,

vital to achieving our goal of sustained business growth.

The new solution provides advances across four key functions, detailed overleaf.

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AdvAnced PArty MAnAgeMent SySteM

In addition to simply placing orders, Jenkon enables Consultants to maintain a full database of Host and Customer

information and manage a full future party line up by loading all future bookings into the system. Additional features

mean Consultants can also use the system to communicate with Guests about parties and monitor and track each

Guest attendance.

coMMunicAtionS PortAl – Be inSPired

Everything Consultants need to know on a day to day basis is contained in one user friendly interface. In addition by

ensuring every screen is mobile optimised, Consultants can simply log in and browse the latest promotions or track

orders from a mobile device at any time.

BuSineSS MAnAgeMent FeAtureS

A suite of advanced business management features set Jenkon apart from other software solutions.

• jCoach, a business insight tool, enables each Consultant to monitor their business performance on a day by day

basis. Managers can also use jCoach to review their teams activates and sales performance.

• Enhanced Genealogy, this tool offers a full downline view of each business that can be easily filtered against varied

sales or performance criteria. This is then linked to a communications tool that enables Managers to email the

filtered sections of their downline with branded email templates.

enhAnced BuSineSS eFFiciency

Jenkon has the scope and capability to support growth in every Consultants business. Proactive use of the advanced

business management features and flexible business communications solutions coupled with the opportunity to

access and use a platform optimised for use on multiple devices, means every user can utilise Jenkon to achieve

more in less time. Modern hectic lifestyles make efficiency vital and this system, when used correctly, can enhance

productivity and reduce the time needed to manage an expanding party plan business.

KEY SYSTEM FUNCTIONS

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SUPPORTED PLATFORMS AND DEVICES

SuPPorted PlAtForMS And deviceS

The following internet browsers are supported for use on any PC/Laptop to operate Be Inspired –Powered By Jenkon.

Alternative browsers may show errors.

The following mobile devices and browser combinations are currently supported for use with Be Inspired – Powered by

Jenkon. Alternative tablets and phones may show display errors. This list will increase in the coming months as mobile

optimisation is enhanced.

Microsoft Ie Google Chrome Mozilla Firefox Apple Safari

10, 11 38, 39, 40 33, 34, 35 6, 7, 8

Category device name Browser

Tablet

Samsung Tab 4 Chrome

iPad Air Safari and Chrome

iPad mini Safari

Phone

Samsung Galaxy S4 Chrome

iPhone 5S Safari and Chrome

iPhone 6 Safari and Chrome

HTC One X Native and Chrome

BlackBerry Z 10 Native

Nokia Lumia 930 Native

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SYSTEM OVERVIEW & USER INFORMATIONThe following document has been split into sections that provide both an insight into the dynamic feature set Jenkon

provides and a general user overview of the system. Whilst each section of Jenkon is powerful in its own right, the system is

most effective when viewed and used holistically.

Upon log in you will notice how integrated the system is, it has been designed in a similar way to a website. This system

overview will navigate around each section, it’s designed as an accelerated review document to help all Consultants discover

both how to optimise the use of the system and to gain some insight into how Jenkon can support more efficient and

effective business management, and ultimately help drive productivity and business growth.

To follow this document most effectively, please log in!

Please note, a separate detailed Party Order User Guide has been developed to explain in detail how to place and administer

party orders. This document gives basic instruction on all other sections of the system and, together with the training

videos, provides enough guidance for Consultants to navigate and use the jCoach, Team (geno) and Orders sections.

The url to access the new system is: www.thebodyshopathome.com/business

LOGGING IN

ToP TIPS

The following top tips provide a series of useful hints to consider when reading this document and using Be Inspired -

Powered By Jenkon.

1. Pay attention to PINK - When navigating around the system note that the system highlights the area you are working in,

in pink. Pink also highlights payment amounts and other vital information.

2. Green means GO - All buttons that allow Consultants to move between stages of a process such as ordering, confirming

an action or starting a process in all areas of the system are green.

3. If in doubt scroll DOWN – Many process buttons are located in the bottom right hand corner of the screen, you may

need to scroll down to see this.

4. Data is Key and the key is DATA – The new system offers a variety of advanced features that if used correctly will

drive efficiency into everyday business tasks. Data is the key to unlocking and utilising these features effectively. Input it

accurately and as soon as possible.

5. The future starts NOW – The new system has a technology platform that is future ready and designed for modern direct

selling businesses. The feature set and functionality are different, focus on the advantages and the journey ahead.

6. Businesses everywhere are MOBILE – Mobile optimization is a key feature of this system. Keep your tablet or smart

phone to hand and take bookings or orders anytime or anywhere!

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THE HOME SCREEN

Be Inspired – Powered by Jenkon is a holistic Business Management Platform. Previously two separate systems were used,

one for communication and another for processing orders and managing promotions, commissions and genealogy.

the home screen is split into 3 areas:

1. Control Bar displays all the functional areas of the system, these, from left to right, include:

a. jCoach – Business monitoring and performance tracking tool.

b. Team – Genealogy and Reporting.

c. Sales order – Placing individual orders or accessing previous orders and open orders.

d. Parties – Advanced Party Management, managing future party line up, placing party orders.

e. Consultant – View and edit personal profi le, load an image.

2. The mid banner. This area displays your name and a scrolling banner featuring the most important marketing messages,

take time to watch each one!

3. The fi nal section is a series of four folders, all the information a Consultant needs to access about all areas of

the business.

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These four sections have been organised carefully so all the business information, promotional information,

training documentation and general Consultant information is available and organised in a logical way. Each

section has six buttons, these are either links to PDF fi les that can be downloaded or they open a further

series of links and buttons. The basic structure of this area is shown below:

BUSINESS INFORMATION

RECOGNITION AND TRAINING ABOUT US

PROMOTIONS AND EVENTS• Catalogue and Stock Information

• Business Updates

• Business Tools and Kits

• Party Pulse

• Business Manual and FAQ

• Contact Us

• Recognition

• Product and Kit Trainng

• Career Plan Training

• New Consultant Training

• Manager Training

• System Training

• The Body Shop At HomeTM

• Press Coverage

• The Body Shop Foundation

• Children on the Edge

• Community Fair Trade

• Values and Campaigns

• Host Promotions

• Customer Promotions

• Recruitment Promotions

• Consultant Promotions

• Manager Promotions

• Conference and Events

ToP TIP

This area contains all the information Consultants need to know, make sure you spend some time navigating

through the folders and understanding where the information you need is located.

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jCOACH

jCoach is a new feature to The Body Shop At Home™ business. It is a very powerful business performance

monitoring tool, offering every Consultant and Manager detailed insight into their business and how they

are performing in the current month against business activity targets, 2015 Career Plan targets and more

personalised business goals.

Tracking personal achievement against business incentive schemes and promotions is also a feature of jCoach.

The system will automatically track and display every Consultants individual progress against the qualification

criteria of all key business incentives such as the Incentive Trip or Lifestyle Event.

jCoach is a highly flexible tool and The Body Shop At Home™ have enhanced it to meet the bespoke needs of

this business and maximise the effectiveness of it in the following ways:

Provide APProPriAte inForMAtion eFFectively

To be effective, the information and business available to individual Consultants or Managers must reflect

the business goals that are appropriate to their current level in the 2015 Career Plan. To ensure this happens

effectively there are 8 different versions of jCoach, one for each level in the 2015 Career Plan and a separate

version for new Consultants who are following Success Start for their first 42 days following registration. Log in

and explore how this impacts you personally.

PerSonAliSe the BuSineSS MAnAgeMent exPerience

The Body Shop At Home™ is a people business; the 2015 Career Plan has been engineered to support

individuals in achieving their personal goals. To reflect this approach jCoach can be easily modified.

Each individual Consultant or Manager can set their own personal activity targets in a way that reflects their

personal income and business goals.

MotivAte And inSPire BuSineSS growth

Feedback and analysis have indicated that may Consultants are not always clear how close they may be to

stepping up the Career Plan, achieving a Sales Promotion or find tracking the performance of personal recruits a

challenge. jCoach addresses these issues detailing individual monthly performance against Career Plan targets for

both current title and the next title in the 2015 Career Plan.

delivering BuSineSS PerForMAnce inSight

Having progressed into a Management position in the 2015 Career Plan, it becomes increasingly vital to support

and manage a team. jCoach not only tracks performance against personal, team and group sales volumes, it also

enables every Manager to access the jCoach of their team members. Reviewing the jCoach of all team members

enables Managers to celebrate achievements, identify areas of concern and offer timely support and guidance

where necessary to ensure business momentum is maintained and all targets are achieved.

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uSing JcoAch

jCoach is a very simple, yet eff ective tool to use. As noted above, each jCoach screen has been adapted to

refl ect a Consultant or Managers current title in the 2015 Career Plan. The instructions below explain how to

view jCoach according to the Career Plan title you are operating at and your personal aspirations.

ToP TIP

Consultants should work with an upline manager to set personal goals (listed as My Goal) for each of these key areas.

To alter your personal goal simply click the fi gure highlighted in pink and reset it. Aim to ensure your personal goals

exceed the monthly business targets and ensure you align your personal goals to your earnings aspirations.

reMeMBer

1. jCoach updates every day – the information is accurate up to 1 day prior to the current day

2. jCoach displays 2 sets of data for each separate business target/goal:

a. Business target: Set to refl ect The Body Shop At HomeTM Role Recommendations.

b. Personal goal: Set individually to refl ect personal earnings and business targets.

Monitoring BuSineSS PerForMAnce

Performance monitoring is separated out into several areas. The areas displayed and the order they are displayed in

will alter depending on Career Plan title.

1) Monthly Activity targets; All Career Plan Titles

a. Sales: Total sales from parties and additional orders month to date.

b. Parties: Parties that have resulted in a party order in the current month.

c. Bookings: All parties or events scheduled in the current month but not held.

d. recruits: Personal recruits, referrals or introductions registered in the current month.

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2) career Plan Maintenance targets; Targets refl ect Career Plan Title, for a Manager this would include:

a. Personal Sales Targets.

b. Number of Active Personal Recruits.

c. Number of Active in Central Team.

d. Central Team Sales.

e. Group Sales.

f. Number of Qualifi ed Managers – First Level.

g. Number of Qualifi ed Managers – Total In Group.

Business Career Plan Targets are set and displayed at the minimum level required to bonus qualify at the Managers

specifi c 2015 Career Plan Title. Personal Goals are recommended to be set above these levels depending upon the

Managers experience and aspiration to move up the Career Plan.

A Consultant would see the following, this is the minimum required to maintain an open account.

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3) title Promotion requirements; Consultants & Manager Titles below Senior Regional Manager

a. Group Sales

b. Number of Qualifi ed Managers – First Level

c. Number of Qualifi ed Managers – Total In Group

This section highlights the gap between current business performance and activity, and the performance and activity

required to promote to the next level in the 2015 Career Plan. Work with your upline Manager to set personal goals

that will gradually move business performance to the next level.

This example details what a Consultant can see in this section. Their next 2015 Career Plan title is Area Manager so

the Title Promotion criteria are set at the minimum requirements to promote to Area Manager.

reMeMBer

This information is provided for several reasons; as a motivational guide to assist every Consultant and

Manager to develop and work to a plan that will ensure they consistently achieve their business goals and

personal income aspirations, to highlight how small consistent behaviour changes can deliver a step change

in business performance and enable growth and to enable upline Managers to identify and support team

members who are working towards Career Plan promotions.

don’T ForGeT

This section is replaced with a Success Start Tracker for all new Consultants. They remain with their Success Start

Tracker for the fi rst 42 days after their registration date. After 42 days their jCoach will automatically update.

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4) Monthly recruitment tracker; All Career Plan Titles

a. Personal Recruits this month

b. Personal Recruits this month with £600 Sales

c. Personal Recruits last month with £600 Sales

This section tracks the Monthly Recruiting Bonus, a signifi cant monthly earning opportunity for every Consultant and

Manager. Displaying the quantity of recruits introduced last month and monitoring how new recruits last month and

in the current month are progressing towards qualifi cation, gives Consultants and Managers a clear understanding of

their potential bonus opportunity.

5) Business incentives; All Career Plan Titles

a. Points earned this month

b. Points earned overall

The Body Shop At HomeTM is famous for consistently off ering amasing Lifestyle Incentive Trips and Events.

jCoach will enable everyone to track their progress against the criteria.

ToP TIP

This section also highlights if new recruits are failing to achieve sales. If you see that generally recruits you have

introduced are not achieving their £600 sales, you can proactively look to call them and off er some support, or ask

a Manager to do this for you.

don’T ForGeT

More details about the Monthly Recruiting Bonus can be found in the 2015 Career Plan Information and

Training Section under the Recognition and Training folder on Be Inspired.

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ToP TIP

To achieve a place on an Incentive Trip you should have a plan. Modify your monthly personal sales and recruiting

goals to refl ect your plan and then set your personal targets to ensure you are tracking against the incentive level

you are looking to achieve. Rework everything each month to ensure you remain on track, keeping jCoach up to

date ensures you can see day by day how close you are to achieving your goal!

ToP TIP

jCoach is a fantastic coaching and mentoring tool and enables you to track your downline Consultant’s day to day

performance. Use this insight to celebrate successes and off er timely support. Managers should review their teams

performance with them at meetings. Use this tool to assess monthly performance and set new business goals

with your downline, ensure you work together to set goals that are achievable and refl ect the desires and income

aspirations of your downline Consultant.

jCOACH FOR MANAGERS All Managers should remember they can access and view the jCoach of all the members of their

downline. Simply click the grey box next to your name and select a member of your downline

from the list displayed.

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TEAMThe Team area contains every businesses Genealogy and a variety of reports and views that enable Consultants to

gain insight into their overall business activity and performance. This area is targeted at Managers running a team.

However if as a Consultant you have achieved some personal recruits you can see them in this section. Monthly

Commission Statements are also viewed here in the Monthly Statement section.

overview

This section provides a simple overview of Consultants at diff erent levels in a business. A downline team can be

viewed by level or by 2015 Career Plan Title. A larger downline can also be fi ltered to using the fi lter function on the

right hand side of the screen.

The screen shot above is sorted by title, these sort features are just above the Total Downline Number. There are no

fi lters applied in this example but the Senior Area Manager level has been expanded. Simply click the text below the

title to expand and collapse this view.

This tool is really useful for getting information quickly. The screen below shows a search for Consultants recruited

after the 11 May 2015. Expanding the view reveals their sales - this is really helpful if you are tracking new team

members through Success Start.

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geneAlogy tree

The new system provides a fl exible genealogy tree that can be viewed in two easily trasferable modes;

• Placement – Displays the present placement position regardless of the placement of their introducer.

• Enrolling – Displays the original placement of a Consultant, downline to their introducing Consultant.

Highlighting any Consultant will provide a summary of their business as shown in the screen shot below.

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Managers can use this area to review their business. Use use the Filter and Refi ne buttons circled above to

develop a refi ned list from within your team, for example, everyone with less than £150 sales. Managers can use

any criteria listed to display a specifi c list of Consultants in your team.

Monthly StAteMent

Commission statements related to the 2015 Career Plan will be in this section. Please note you will need to select

the period you wish to view a statement for and click the View Report button to see the statement. The View Report

button is circled below.

ToP TIP

Use the information to review individual performances in jCoach and off er timely celebration

or support.

Alternatively click the Envelope button, circled above in green. This will enable you to select from a

series of motivational and celebratory templates and email them to those you have selected.

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downline eArningS

Managers keep a close eye on their team performance and the associated earnings they achieve. This area provides

a report that not only gives this detail but also allows upline Managers to view specifi c bonuses attributable to their

downline Consultants and Managers.

In the image above a report for Monthly Recruitment Bonus in February 15 has been set up. Once again you will need

to click the View Report button to see the full report. Other Reports that can be accessed here include; Central Team

Bonus, Personal Volume Bonuses, Title Advancement Bonuses, Leadership Bonuses and much more.

reMeMBer

These reports are all based on the 2015 Career Plan. Commissions for a period will have to be fi nalised

before you can view these reports, they will not run mid-month. If you need to drill into the progression

related to any area of business performance of any particular individual in your downline, review their

jCoach.

rePortS

There are three basic reports related to orders including:

• Orders with Payments

• Orders with Earnings

• Orders with Volumes

Any order placed that has a payment against it, is listed in these reports. When creating these reports, you can select

the exact dates you wish to view or drill down into a specifi c Customer using the fi lters at the top of the report.

In this report, you must also select the UK as a country, click view report to run and display the report data.

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Note, some reports in these three sections will be too large to view on the system screen. These are easily exported

using the export feature circled in the example below.

Full geneAlogy

As the title indicates, this report gives a complete view of a business. The contact details of Consultants upline

Managers are listed here and their complete downline is shown in full, along with contact details and information

related to their level in the business. Personal overall volumes are noted at the top of the report. Again this can be

exported for a more comprehensive view.

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The Sales Order section has two functions. Consultants can place an order, normally a single order for themselves or

a single Customer, or view previous orders.

creAte An order

As stated, this is intended for single orders only that are to be shipped direct. Do not place a party order using this

function - please use the Party Order function for party orders. A comprehensive Party Order User Guide is available

separately.

The Create An Order function simplifi es the ordering process. It follows a simple 4 step process as shown below, this is

very similar to many online ordering platforms.

1. Order Information – Fill in full name and address and any shipping instructions. Again this will create a record in

your database if the order is for a single Customer and the Customer is not already in the database.

2. Products – Add in any items you would like to purchase. Normally this will be business tools but may contain

other items if you are purchasing items for a Customer. Incentives you as a Consultant have won or need to claim

will be listed for you and automatically added to your cart, you choose not to take them, simply delete them and

they will appear for you the next time you place an order, as long as the claim time period has not expired. Any

volumes you earn as a result of any purchases will be calculated and displayed.

reMeMBer

All orders, even Consultant orders, are charged at 100% of standard value. Therefore Consultants will

receive Personal Sales Profi t and volumes on all commissionable products purchased, therefore this cart will

calculate the volumes associated with any order placed for a Consultant.

SALES ORDER

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3. Finally, continue to the payment screen using the green Continue button at the bottom of the screen.

The payment method is similar to most online systems. Full payment is required and if you have populated the Customer

or your name and address correctly, all these details will be transferred to this screen for you.

The address shown here must match the billing address on the payment card being used.

view orderS

All orders currently in the system can be viewed in this section; this provides good insight into a business. As a business

expands and more orders are placed, the list of orders will become signifi cant and diffi cult to search. Therefore the system

allows Consultants to fi lter the orders by any column, by simply clicking the arrows beside each column header.

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The tool bar in the top left corner gives additional functions. You can use this to transition to create an order, extend the

records shown on the screen or save the contents of the screen by exporting the information to an excel fi le. This is shown

in the screen images below.

ToP TIP

All orders are displayed so pay particular attention to the Status column. An order that is open and pending will not

have an order number because it has not been submitted. Orders that have been submitted and are processing or

closed will have an order number. Additionally each Guest and Customer order is treated as individual, you cannot

see a whole party order, but you can see if an order was part of a party order. If it was it will have an Event Number

displayed in the Event column.

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PARTIES

This is the most important part of the system and where we anticipate Consultants will spend the majority of

their time. All party orders should be placed here. We also encourage Consultants to input their whole future

party line up in this section. The system can then track your future bookings in jCoach and the business can

report on the overall future booking situation across the business. All parties - past, present and future - can be

accessed and viewed in this section by selecting Manage Parties.

creAte A PArty

How to Create a Party and a subsequent order is shown in detail in the Party Order User Guide. To avoid repetition, this

guide simply covers the initial screens.

Like many other areas in Jenkon, a simple step by step process is used to create a party in the system. It’s really vital that

you complete all the stages fully to ensure your Host record in your database is correct. This will save you a lot of time

when it comes to placing the order for this party or booking another party for this Host in the future. Follow the numerical

steps at the top of the screen.

1. PArty hoSt – Add in a party Host. Either select a Host from your existing list (you can type their name into the

search box to fi nd them easily) or click the green Create New Host button.

ToP TIP

Make sure you complete the form fully and triple check the Host has a registered email address. This email address

is used to send out Party Invitations to all the Guests attending the party. If you do not have a Host email address,

add it prior to sending your invitations. If you are unable to obtain an email address for the Host, add your own

email address here. See the Party Order User Guide for instructions on sending Guest emails.

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2. PArty detAilS - Select an event type from the drop down list. Having done this, a new screen will appear.

Make sure you complete all the boxes labelled with a star, these are compulsory. Choose an Event/Party name

that refl ects the theme the Host prefers and make sure the Event date and time are accurate. The address for

the event will automatically defer to the Host address. If you are holding the party at an alternative venue, make

sure you add this in here. This address will be captured on the invitations you will email to the Guests on behalf

of your Host.

3. PArty ShiPPing – The Party Shipping Address will, like the Party Details tab, automatically defer to the

address on the Hosts record. This will only need to be altered if the order is shipping to a diff erent address.

4. conFirMAtion – Finally the confi rmation screen shows a summary of all the details associated with the

party. Make sure you click the green Book Event button in the bottom right hand corner of the screen and

confi rm the party should be added to your line up.

Having followed the steps above, the system will automatically display the Party Home Screen. This is shown overleaf.

reMeMBer

Make sure any special delivery instructions are updated here. If you don’t have them they can be added later.

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the PArty hoMe Screen

This screen is the hub of every party order. There is a lot of information on this screen so take some time to become

familiar with the layout.

The left of the screen is dedicated to the party Guests – these can be added using the Add Guest button. Having

added Guests, their name links directly from this screen to three tabs; their order cart, their personal details and any

payment made for their orders.

Guest invitations can also be sent from here. This is a fantastic feature of the system allowing Consultants to ensure

every Guest receives branded communications complete with all the correct party details. The Consultant can also

monitor who is attending. Simply click the Email Guests button, select the Guests you wish to email and follow the

simple 5 step process. The screen overleaf shows that all the guests for this party have invited. Once they respond

to the email invitations, their status will alter to either declined or accepted. The system allows Consultants to send

both invitations and reminders. See the Party Order User Guide for full instructions on this.

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reMeMBer

As you add each and every Guest record, ensure that you fi ll in all the details you can, especially their email

address and shipping addresses. Doing this will ensure you have the details for any future contact but it will also

make the order process much faster, see the Party Order User Guide for more details.

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The right of the screen holds the party details, which can be edited if necessary from here. Additionally the Host cart

and the Consultant cart are held on the right to avoid any confusion with listing these with the Guests.

Consultants always have a cart so party charges such as shipping can be settled.

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The Party Attendance Summary section provides a quick view of Guest responses to email invitations and reminders.

This at a glance summary should act as an alert if most Guests have either not responded or have declined.

Party Order Values section on the screen is used when entering the party orders. Here Consultants can keep track

of the sales value and volumes associated with the order. Personal Sales Profi t is also tracked here. The two green

buttons at the foot of the screen are used to fi nalise and submit the order once all Guests and the Host orders have

been added, see the Party Order User Guide for details.

MAnAge PArtieS

Be Inspired - Powered By Jenkon never deletes future orders. Consultants can, and are encouraged to, add in all future

bookings as soon as they have them. This is a new way of working and requires an area dedicated to managing parties.

All parties, past, present and future can be viewed in this section of the system. As with the View Order section, parties can

be sorted using the arrow keys in any column. Consultants can also scroll through the pages at the foot of the screen.

To keep the displayed list inside a reasonable parameter, it is also possible to view parties by party status using the

View Parties fi lter in the top left of the screen. Click the arrow to display Active, Closed, Closing or Cancelled parties.

This fi lter will then show just the parties that fall under that particular parameter.

To open a party, simply click the arrow which this is circled above. This will open the Party Home Screen for that party.

From here you can edit the party, add Guests etc. Please see the Party Order User Guide or The Party Home Screen

section above for more details.

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CONSULTANT PROFILE

In the top right there is access to each individual’s profi le. Click here to log out, or make specifi c edits to your

personal profi le. There is also an alert and notifi cations section here, check this daily!

edit ProFile

Consultants can make limited edits to their personal profi les; this is a really handy feature and should mean that

you have fewer calls to Consultant Support to make these changes. Information that is greyed out can’t be altered,

however email addresses, phone numbers and passwords can be modifi ed, a personal picture can also be added!

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© 2015 The Body Shop International Plc. Watersmead, Littlehampton, West Sussex BN17 6LS, UK. All rights reserved. Absolutely no reproduction without the permission of the owners. ® Registered trademark of The Body Shop International Plc.

TM - A trademark of the body shop international plc.