the new electronic certificate of inspection for imports ...... · 3 legal base: regulation (eu)...

Agriculture and Rural Development

BioFach – 16 February 2017

DG AGRI.B.4

The new electronic

Certificate of Inspection for

imports of organic products

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Why e-Certification organic imports in TRACES

• Expected benefits: more confidence for the European consumers

Better traceability;

Reduced fraudulent behaviours;

Check CB recognition TC/product scope;

Less administrative burden for operators and authorities;

Accurate statistical data on organic imports.

• And also:

Availability 24/24 hours – 7/7 days worldwide (web-based network);

Communication - notifications in Traces;

Accessibility - all users involved (importers, issuing bodies, customs, etc.);

Tracking product - Simple and automatic, at each step in TRACES.

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Legal base: Regulation (EU) 2016/1842 amending Regulation (EC) 1235/2008

• 19 October 2016: publication in OJEU – L 282

• 19 April 2017: application – 6 months after the date of publication

Transitional period: during 6 months:

both paper and electronic certificates will coexist

legal value is on 'paper' (stamped/signed), until e-signature in place

• 19 October 2017: e-CoI will become compulsory

TRACES – the only system used to issue and endorse certificates of inspection for imports of organic products

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e-Certification organic products Changes in Regulation (EC) No 889/2008 (1)

amendments by Regulation (EU) 2016/1842 of 14/10/2016

Addition of two new definitions in article 2 – "preserving" and "processing"

the word "preserving" has been added in the text of Title II;

Article 26 – amended because precision of regulation with these two definitions.

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e-Certification organic products Changes in Regulation (EC) No 889/2008 (2)

amendments by Regulation (EU) 2016/1842 of 14/10/2016

"preserving of products" means any action, different from farming and harvesting, that is

carried out on products, but which does not qualify as processing as defined in ‘processing’,

including all actions listed in point (n) of Art. 2(1) of Reg. 852/2004 on the hygiene of

foodstuffs and excluding packaging or labeling of the product as unprocessed food:

„(n): "unprocessed products" means foodstuffs that have not undergone processing, and

includes products that have been divided, parted, severed, sliced, boned, minced, skinned,

ground, cut, cleaned, trimmed, husked, milled, chilled, frozen, deep-frozen or thawed.

"processing" means any action as defined in point (m) of Art. 2(1) of Reg. 852/2004 on the

hygiene of foodstuffs, incl. the use of substances referred to in Art. 19(2) of Reg.

834/2007…..:

„(m): "processing" means any action that substantially alters the initial product, including

heating, smoking, curing, maturing, drying, marinating, extraction, extrusion or a combination of

those processes;“

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e-Certification organic products Changes in Regulation (EC) NO 1235/2008 (1)

amendments by Regulation (EU) 2016/1842 of 14/10/2016:

• Serial number issued automatically in TRACES – Art. 13(4);

• EU official language versions available in the system – Art. 13(5);

• NB: Transition period envisaged

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• ANNEX V – Model of the Certificate of Inspection:

several boxes added for completion:

country of origin;

country of export;

country of clearance;

description of products;

number of packages;

container number;

lot number;

seal number

Country of dispatch deleted.

• ANNEX VI – Model of the extract of the Certificate of Inspection:

idem several boxes added/deleted.

e-Certification organic products Changes in Regulation (EC) NO 1235/2008 (2)

MS competent authority (CA) / Endorsing authority

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• Article 2(6) of Regulation (EU) 2016/1842:

«relevant Member State's competent authority»:

means the customs authority, food safety authority OR

other authorities designated by the MS pursuant to Article

27(1) of Regulation (EC) No 834/2007 responsible for the

verification of the consignment and the endorsement of the

certificates of inspection.

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e-Certification organic products and TRACES

• Users:

Issuing Body (CtrlA/CB in third countries);

Commission and MS Competent Authority;

Importers;

First consignees;

Responsible CtrlA/CB in MS.

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TRACES functionalities (info)

• • Access to TRACES requires an account in EU Login system.

•

• • The website functions well with most modern browsers

(Internet Explorer, Firefox and Chrome of recent versions).

Old browsers will not work properly.

• • Quick Reference Guide.

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Latest developments regarding TRACES

• E-CoI in production since June 2016 following current template:

In all EU languages

Also extracts

• E-certification allows an automatic link between the products to be imported and the product category/ies for which the control authority or body is recognised as equivalent:

used by DG TAXUD for TARIC integration of organic products

• changes regarding the user management:

National Authorities and Control Bodies able to validate users that requested a role falling under their authority;

"Organization User Admin": able to validate their colleagues when they request a role.

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Products and product categories E-certification provides the automatic verification that products to be imported into the EU fall under the product categories for which the control body issuing the certificate is recognised

A, C, D, E, F 1200000000 80 2

OIL SEEDS AND OLEAGINOUS FRUITS; MISCELLANEOUS GRAINS,

SEEDS AND FRUIT; INDUSTRIAL OR MEDICINAL PLANTS; STRAW

AND FODDER

A, D, E, F 1206000000 80 4 Sunflower seeds, whether or not broken

F 1206001000 80 8 For sowing

A, D, E 1206009100 10 8 Other

Combined nomenclature (CN) codes and description

Category

(annex IV

to R 1235/2008)

Combined

Nomenclature

(CN) Code

Level

HierarchicalDescription

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Different phases of the Certificate of Inspection

• First step:

Initiation of the certificate: importer OR control body or control authority of the exporter

• Second step:

Issuance of the certificate: control body OR control authority recognised as equivalent as per Annex III and Annex IV of Regulation (EC) No 1235/2008

• Third step:

Box 20 of the certificate of inspection SIGNED by the relevant Member State's authority verifying the consignments and endorsing the certificate of inspection

Member States where the national Customs Administration is the Competent Authority: BE, CZ, DK, DE, FR, HR, IT, LU, NL, SI, SK, FI, SE.

Only when the certificate of inspection is signed (endorsed by the CA), the consignments can be released for free circulation

• Fourth (last) step:

First consignee signs the declaration on acceptance of goods as organic

COI Workflow

Importer: * Submits COI to Issuing body

Issuing body (IB): Verifies submission/ creates new COI AND signs

Description Completed IB

Declaration signed

Endorsing Authority: * Verifies consignment as:

Clearable as conventional Not clearable

Certificate reached final state


Base for Extract Clearable

1st Consignee: * Signs declaration

1st Consignee declaration

signed


Importer: initiates Extract COI

Extract COI

Submitted

Endorsing authority (EA): Signs declaration

EA declaration signed Consignee: Signs declaration

Consignee declaration signed

Extract Certificate reached final state

* OFIS Irregularity: Can be declared by Consignees, Importers and Endorsing authority after certificate has been signed by the Endorsing Authority


Extract COI initiated

from Base for Extract

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TRACES functionalities (1)

Quickly fill the data with the help

of powerful search mechanisms.

Keep your favourite Operators in

a handy list

Responsive design – looks good

on a tablet as well as a PC.

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TRACES functionalities (2)

Click the error and the field is

highlighted

Errors overview in a concise list

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Control Body/Authority completes mandatory fields and signs COI (1)

Current and next:

you can see the certificate's status and who needs to act next.

Mandatory fields are marked with a *

Editable fields are highlighted in yellow

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Purpose: Decide, if the load will be sold as a whole or split into batches

The "Responsible for the load" can be added (the actor doesn't need an organic control body)

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Sign the declaration by clicking on the button.

Control Body/Authority does the necessary checks.

After signing the name of the signing user appears - Information taken from user's EU Login account.

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Edit your profile Click on your name and then on "edit your profile" to access your profile details.

Notification preferences: by ticking and un-ticking the options, you decide which notifications you receive, the email language, etc…

At the bottom of the page you can review your roles and request new ones, if needed.

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Operator creation/validation

On the entry screen for the operator's details complete all the mandatory information. Don't forget the Control Body/Authority

In the organizations menu: click on 'Operator' to access the operator search.

Click on "operators to validate" to find operators that need validation OR on "new operator" to create a new one Always

save your actions

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User validation: Search results

On the result list you can validate the user's status or suspend the user.

Access the user requests via the menu "organizations > Users": Click on "search

pending requests" to look for users that have requested access.

Click on the user's name to access the details of their request

You can see for which body the user requests access

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User validation: user's detailed request

User's contact details to identify the user.

You can, validate, delete suspend the role and make the user admin for his organization

Always save your actions

Check the operators activities: When missing, the operator organization needs to be checked first.

You can see, for which body the user requests access

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Need help? Access to Documentation and

FAQs

From the TACES NT login page.

Access to a dedicated help page with documentation, FAQs, user management information etc…

When you are logged in to TRACES NT: Access information via the 'Help' menu.

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Trainings

• Specific training for competent authorities, including customs – with DG TAXUD (February);

• Targeted workshop for control bodies (May);

• Webinars for TC authorities in early 2017

• Trainings under the BTSF

Three new specific trainings foreseen for the e-CoI

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Access to different environments in TRACES

General Web-site: http://ec.europa.eu/traces

TRACES applications:

• Training: https://webgate.training.ec.europa.eu/tracesnt/login

• Acceptance: https://webgate.acceptance.ec.europa.eu/tracesnt/login

• Production: https://webgate.ec.europa.eu/tracesnt/login

Contact:

•Legal aspects: [email protected]

•Technical aspects: [email protected]

http://ec.europa.eu/traceshttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.training.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.acceptance.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginhttps://webgate.ec.europa.eu/tracesnt/loginmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]

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Available training material concerning TRACES

• LOGIN GUIDE V.4.docx

• Quick Reference Guide 1.0.0

TRACESTRade Control and Expert System

Certificate Of Inspection (C.O.I.) for import of organic products

Remarks and notes:

• All mandatory fields in the application are marked with a red asterisk .

• Editable fields that are not mandatory are marked with an edit icon .

• The star icon allows you choose an operator from your favourites.

• Procedures can be consulted along the certificate by clicking the blue linked titles.

• For all matters related to COI, please contact [email protected]• Do not forget to Create an ECAS account and

Request a role in TRACES NT.

Quick Reference Guide 1.0.0 (February 2016)

Request access profile.

Possible next steps√

→→

Access here:https://webgate.ec.europa.eu/tracesnt/login

or for training purposes:https://webgate.training.ec.europa.eu/tracesnt/login


Accessing TRACES NT for the first time?

1Quick steps1. Open the TRACES NT page.

2. Click on "Sign up for TRACES NT".

3. Make sure "External" is selected on ECAS.

4. Complete the form, not forgetting to copy the security code and ticking the Privacy Statement.

You are redirected to the European Commission Authentication Service (ECAS).

5. Click "Create an account".

6. Consult your email and click the provided link.

7. On ECAS choose a password and click "Submit".

Congratulations! Now you are able to login to TRACES.

You'll receive an email allowing you to complete the registration process.

Possible next steps

Create a new certificate.√

→→

Access here:https://webgate.ec.europa.eu/tracesnt/login

or for training purposes:https://webgate.training.ec.europa.eu/tracesnt/login


How to request a role in TRACES NT?

Search an existing certificate.√

1. Open the TRACES NT page.

Quick steps

2. Click on "Login to TRACES NT".

3. You can consult your personal information and/or change your password and update your information at ECAS.

4. Select "Operator*/Authority*" as user profile, based on your organisation type. *Operator = organic importer or organic operator. *Authority = CAFOP, CAOC or CAOPL.

5. Select your Country, optionally also a Role from the list, type your organisation's full name or part of it and click "Search".

6. Pick your organisation(s) among the results by ticking the corresponding check box(es).

8. In the pop-up you can enter a request message, a contact email and phone number.

2

7. Click "Request authorisation".

Quick steps


How can I start a new certificate?

2. On the Homepage, click "Certificates" > "COI"

3. Click the green button "Create new COI".

4. Select one or more Commodity from the list and click "Done". If you are logged in as an Issuing body, you can only select a commodity that is compatible with your role.

Possible next stepsFill in the References section of the form.

√

→→

Select commodity

5. Complete the certificate details. The system warns you in case you select a commodity that is outside your competences.

You can select more than one commodity.

31. Login as an Importer or Issuing body.

Possible next steps

Continues from slide Select Commodity.

Quick steps


How can I fill in a new certificate?

1. Box 1 Choose between Issuing Authority or Issuing body.

2. Type a part of the entire issuing authority/body name, address or city.

The Issuing Authority or body details are pre-filled in automatically.

3. Box 2 The applicable procedure is automatically selected to match your issuing authority/body.

4. Box 3 The Certificate reference number will be automatically generated after submitting/issuing the certificate.

Fill in the Producers details. √

→→

Complete References Boxes 1, 2 and 3

5. Box 3 Enter the National Reference of your certificate. This is optional. You can add one or more

National Reference numbers.

4

Save as Draft. √

You can also Edit, Clear or run an Advanced search. Additionally, you can enter a new Operator or manage

existing ones in the Organisations menu .

Possible next steps



Fill in the Countries details. √

→→

Complete the information about Operators Boxes 5, 10 and 11

Continues from slide Complete References.

1. Box 5 Type a part of the Exporter's business details to show the list, select the correct operator and its details are automatically filled in. You can also Edit, Clear or run an Advanced search.

5Quick steps

If you cannot find the exporter in the system, the exporter's control body needs to enter the

exporter details prior to issuing a certificate.

2. Box 10 You can enter the First Consignee in the Community's here. Type its name to show the list, select the correct operator and its details are automatically filled in. You can also Edit, Clear or run an Advanced search.

3. Box 11 Type part of the Importer's name to show the list, select the correct operator and its details are automatically filled in. You can also Edit, Clear or run an Advanced search.

If you cannot find the importer or the first consignees' data in the system, its details

need to be entered via the "Organisations" menu, before

Possible next steps



Fill in the Product and Means of Transport details.

√

→→

Complete the Countries details

You can add more than one Country of origin.

Continues from Complete the information about Operators.

Quick steps

2. Box 8 Select the Country of dispatch from the list.

3. Select the Country of origin from the list.

5. Box 9 The Country of destination is filled in automatically to match the First Consignee in the Community you have selected in box 10.

6. Select the Country of clearance from the list. Can be different from Country of Destination.

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Possible next steps

Issuing Authority or Body checks.

√

→→

Complete the consignment details

The Product is already filled in to match your selection on the pop-up that follows "Create a COI" option. You can add a new

product or delete the existing one.

You can add one or more Seal and Container numbers or clear all.

Continues from Complete the Country details.

Quick steps

1. Box 12/13/14 Describe the product (free text).

2. Box 12/13/14 Enter the Number of packages and provide its unit, in this case type of packaging.

3. Box 12/13/14 Enter the Net weight of the Product, including its measure unit.

4. Box 12/13/14 Choose the Producer and Issuing Authority or Body (Certified by), which will automatically fill in boxes 6 and 7.

5. Enter the Seal and Container numbers. This is optional.

6. Add a Means of Transport and its details: Type, Indentification and International transport document. Optional. For details, turn the page.

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7. Click "Submit Certificate". Only as an Importer. Your certificate has been created

and can be signed!


Create a new Means of Transport

Please search for the Means of Transport you wish to add

before creating a new one!

7a

To create a new Means of Transport... 4. If you were unable to locate the means of transport you wish to add, fill in the appropriate fields. Type of transport, registration number/flight number/ship's name are mandatory.

5. Click the green button on the right + Create new.

A success message is shown, confirming the creation of the new Means of Transport!

To search an existing Means of Transport...

Quick steps

1. Click the button Add Means of Transport.

2. Choose the type of transport from the list (road vehicle, plane or ship).

3. Depending on the type of transport you have chosen, enter either the registration number, flight number or ship's name or part of it. The matching transport types that have already been inserted in the system are automatically shown. The remaining fields are automatically filled!

Possible next stepsContinue with the certificate completition.

√

→→


How can I issue a new certificate?

Possible next steps

Member State authorities checks.

√

→→

You can consult the regulation by clicking the blue link.

Quick steps1. Select if the results of the Documentary Check have been Acceptable or Not Acceptable.

2. The regulation regarding the Verification of the Product origin is automatically filled in.

3. Specify if the results of the Physical Checks by CB or CA have been Acceptable, Not Acceptable or Not Done.

4. Read the Declaration thoroughly and click "Sign Declaration as [CB or CA]" as per Regulation No 1235/2008.

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In the case that Physical checks have not been done, you will have to select if the Verification of declaration of the export-

er was Credible or Not credible.

All fields are mandatory and must

be completed.

Issuing body or authority checks Box 15


How can I endorse a new certificate?

You can consult the regulation by clicking the blue link.

Quick steps1. Add Means of Transport. This is optional.

9Relevant Authority Verification Box 17

7. Click "Sign Declaration as [Relevant Authority]."

2. Specify the results of your Checks (Documentary Check and ID Check) as Acceptable, Not Acceptable or Not Done.

3. Specify also as the results of the of the Physical Checks and Laboratory test as Acceptable/Satisfactory, Not Acceptable/Not Satisfactory or Not Done.

4. Enter your Customs Declaration Reference or refer-ence number of simplified customs procedure.

5. Box 17 When filling in the Verification of the consignment box, enter your Conclusion and state if the certificate is: Clearable, Clearable as conventional, Not clearable or Base for extract. For more details, please turn this card.

6. If irregularities/infringements are detected, link to OFIS.

Possible next steps

First Consignee signsDeclaration.

√

→→

If there is a Corresponding Health Certificate, its Reference can be found here.

←

Clearable: product is released for free circulation as organic.

Clearable as conventional: Consignment is re-leased for free circulation as NOT Organic but as conventional.

Not clearable: consignment cannot be released for free circulation in the EU.

Base for extract: select if consignment will be released in different batches. The First Consignee information field is then empty.


How to manage extract certificates (releasing in batches)?

Quick steps 9aCreate a new extract as an Importer

Possible next stepsBack to step 6. of previous card 9

7. Click "Sign Declaration as [Relevant

Authority]."

√→→

Base for extract: consignment will be split into different batches, according to Regulation 1235/2008 Annex VI.

The certificate must be marked as Clearable in the Verification. If that is not the case, the Relevant

Authority will not be able to endorse the certificate.

If the certificate was marked Base for Extract, the Importer can initiate a new extract certificate.

Special considerations! Please read carefully.

1. Click on the menu "Certificates > C.O.I." > "Advanced Search".

2. Enter specific information on the certificate you wish to consult, and choose Base for Extract in the Certificate status field. Then, click the "Search" button.

3. Open the original certificate and at the end of the page click "Initiate Extract".

4. Box 10 Enter the Consignee of the batch obtained from splitting information for the extract to be released. Not mandatory.

5. Enter the Net weight to be released in this extract as well as the Package count. Mandatory.

6. Click "Submit for Endorsement as [Importer]".

The systems checks for the quantity consistency with original certificate and

previous extracts.


How can I approve the reception of a new certificate?

Congratulations!

Quick steps

1. Box 18 Certify that the goods were received in accordance with the conditions specified in the regulation, by choosing between: Accept or Notify irregularity to control body or authority. A link to the OFIS system is shown.

10Box 18First Consignee Declaration

2. Click "Sign Declaration as [First Consignee]."

The Certificate Of Inspection is now completed!

In an Extract COI, the Consignee signs in Box 15. Also there is no link to OFIS -

an irregularity must be notified to OFIS from the underlying COI.

Continues from card 9 if no splitting into batches...

Possible next steps

Quick steps


How can I search existing certificates?

1. On the Homepage, click "Certificates" > "C.O.I."

2. Type your search criteria and click "Search". You can also perform an "Advance Search".

3. Look for your certificate among the search results and click the Reference Number link.

4. Consult the certificate details.

Create new certificates.√

→→

You can consult the procedures by clicking the links along the certificate.

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How do I create a new Operator?

121. In the Welcome page, select "Operator*" as user profile, based on your organisation type. *Operator = importer, first consignee.

2. If you cannot find your company via the search and advanced search options, click the button "Create Operator".

+

On first login... Via User Management...

1. On the horizontal menu, click "Organisations", and then "Operators".

2. Enter your company's full name or part of it and click Search or use the Advance Search to narrow the listed results.

3. If you cannot find your company via the search and advanced search options, click the green button + New Operator.

3./4. Enter the Operator Details, such as Name, Nature, Country, City and Address. Please note that mandatory fields are marked with an asterisk *.

4./5. Click the green button + Add Activity and select a Section and Activity from the drop-down lists.

5./6. Click the blue button Create.

The new Operator needs to be validated by an administrator and then is added to your roles.

Quick steps Quick steps

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mediasuFile AttachmentQuick Reference Guide 1.0.0.pdf

Dear Madam, Dear Sir, The production AND Training websites of TRACES NT are now available. The certificate for the Certificate of Inspection for the products of organic origin can be found on the website. Before you can access it, you need to log in and register as a user. The registration process to connect to TRACES NT and use COI is twofold: 1) First you need to register yourself on the EU Login page This is a mandatory security layer. Please note: in case you already have an ECAS access, it is not necessary to redo the procedure, you can go directly to step 2. When you click on: https://webgate.ec.europa.eu/tracesnt/login (for the Production version) or https://webgate.training.ec.europa.eu/tracesnt (for the Training page) You access the TRACES welcome page:

Please click on the link “sign up for TRACES”

You now access the EU Login registration screen.

https://webgate.ec.europa.eu/tracesnt/login

https://webgate.training.ec.europa.eu/tracesnt

On the top right you can choose your language:

Complete all form fields: Username, First name, Last name, E-mail (you need to repeat the e-mail address in the next field to confirm the address), E-mail language and Code For the E-mail Address: You are strongly advised to choose your individual professional email address which must be used to login to TNT-COI. After completing all the fields, click on the "Create an account" button. Once you have sent the request, an email will automatically be sent to you with a link to set your password. You have 90 min to click on the link (it will expire when the 90 minutes have passed). If you do not receive this automatic email, you can find help on this page: https://webgate.ec.europa.eu/cas/contact.html Please note that during the testing phase your request will not be automatically submitted to TRACES, you need to continue with the second step here below, once you have access to ECAS.

https://webgate.ec.europa.eu/cas/contact.html

2) Second step, register in TRACES NT: Please note: you need to follow step 2 on TRACES NT Production and on Training. When you request a role on one this is not automatically transferred to the other. Return to the homepage of TRACES NT Production or Training (see links above)

Then click on the green button “Login into TRACES”, you will be redirected to the EU Login access. To log in you use the email address you selected when creating the EU Login Account:

You are now redirected to the TRACES NT welcome page. Where you will find links to EU Login where you can change your EU Login credentials if need be or reset your password. But more importantly, you are invited to select a role in TRACES: Operator (Importer, first consignee), Organic Control Body (or Control Authority) or Authority (CAFOP or CAOPL):

For example, when you click on Operator: You can search by country, Section, Activity type, name of the operator, etc. Tick the box behind the operator and then the 'Request Authorisation' button to submit the request.

When you are sure that you can't find the operator you work for, you have the possibility to create it by clicking on the 'Create new Operator' button.

Complete all the information circled in red in the screen shot below (instead of the phone number you can also choose a fax, email or website) the information not circled is not mandatory, but you can provide it if you have it:

When all the information is complete, click on the 'create a new operator' button on top of the entry form:

Automatically the request for creating the new operator and your request to be joined to this operator are registered in the system.

When you click on Authority: You can search by Country, role or name of the authority. Tick the box behind your Authority and click on the 'Request Authorisation' button to submit the request

When you click the request button for any role, a window pops up:

You can provide additional information, email and phone number. Please click on the “send authorisation request” A green message will appear briefly and your request will be seen in your profile:

If need be, you can request additional new role(s).

On your profile page you can also set your preferences for time zone, notifications etc. Then you can log out by clicking on log out in the top right corner of your browser. If you are an operator or control body/authority, your National Authority or an Administrator inside your organization will manage (accept/reject) your request. If you are a National Authority, the Commission or an Administrator inside your organization will manage (accept/reject) your request. Once you have followed the procedure, or if you have any questions, please send an email to our helpdesk: [email protected] and [email protected] Your profile will be created within two working days. Best regards, The TNT-C.O.I. team.

mailto:[email protected]

mailto:[email protected]

mediasuFile AttachmentLOGIN GUIDE V.4.pdf

Thank you for your attention!

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the new electronic certificate of inspection for imports ...... · 3 legal base: regulation (eu)...

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