the new era of field process management. · engineering ingegneria informatica spa technological...

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The new era of field process management. OUR PLATFORMS & SOLUTIONS WHAT IS IT? WHAT DOES IT DO? Geocall is the first "hands- free" product that allows voice balancing and collaboration between resources, entirely hands-free, transforming the execution of Field Service activities. Geocall supports companies in Field Service execution by increasing process efficiency, resource productivity and customer satisfaction. This is possible through an efficient use of mobile technologies, GIS and Augmented Reality, also on wearable devices.

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Page 1: The new era of field process management. · Engineering Ingegneria Informatica Spa TECHNOLOGICAL FEATURES AI-DRIVEN SCHEDULER Scheduling tool based on sophisticated algorithms and

The new era of field process management.

OUR PLATFORMS& SOLUTIONS

WHAT IS IT? WHAT DOES IT DO?

Geocall is the first "hands-free" product that allows voice balancing and collaboration between resources, entirely hands-free, transforming the execution of Field Service activities.

Geocall supports companies in Field Service execution by increasing process efficiency, resource productivity and customer satisfaction.This is possible through an efficient use of mobile technologies, GIS and Augmented Reality, also on wearable devices.

Page 2: The new era of field process management. · Engineering Ingegneria Informatica Spa TECHNOLOGICAL FEATURES AI-DRIVEN SCHEDULER Scheduling tool based on sophisticated algorithms and

“Leader” in MarketScape for Worldwide MFFM Solution in Utility 2018

2018, 2019

2014, 2016, 2017, 2019

2015, 2016, 2018, 2019

“Visionary”in the Magic Quadrant for FieldService Management

FSM Critical Capability

Market Guide for Mobile Work ForceManagement System in Utility

Integration LayerMultichannel

Daily ormulti-day plan

ExternalCompanies’ management

Booking

GeographicInformation System

Geocall Mobile

Artificial Intelligence

Advanced Analytics

Preventive andcorrective activities

Automaticscheduling

PromptIntervention

Safety

AR/MR/VRSPACE1

Hands-free

HOW DOES IT WORK?

MARKET LEADER SOLUTION

20 years of

experience 20 countries s

GEOCALL

+93.000 users

Page 3: The new era of field process management. · Engineering Ingegneria Informatica Spa TECHNOLOGICAL FEATURES AI-DRIVEN SCHEDULER Scheduling tool based on sophisticated algorithms and

WHERE DO WE APPLY IT?

WHAT VALUE FOR OUR CUSTOMERS?

UTILITYImproved Eficiency On-field Resources, Scheduling Optimization for High Volumes of Activity, Management of Service Provision, Asset Tracking and Machinery Monitoring, Plants, Transport Lines and Energy Distibution.

TRANSPORTATIONReal-time Management and Optimization of Logistics, Goods and Materials Tracking, Vehicle Geolocalization.

TELCOSupply Optimization, Sales, Installation, Inspection and repair of Telecom Assets, Assurance and Delivery Support during the Design andImplementation of the Network Extension.

PLANTOrganization, Mobilization and Monitoring of Maintenance Activities in Manifacturing Plants.

SERVICETechnical Assistance, Delivery, Maintenance for Third Parties, Management of Upselling Services by Technicians, Providing Internal Staff and External Workforce with Advanced Mobile Tools.

!

• Ranked among the top threeproducts for Return onInvestment

• Significant ROI generated in multiple installation thanks tothe RA component

Time to ROI

Available On-premises andmulti-tenantPerpetual and Subscription-based pricing modelsDedicated pricing models forspecific scenarios (e.g.external suppliers)

Pricing

Innovations that enable moreefficient and secureoperations by technicians and contractorsMonitoring health and safetythrough werable devicesPredictive Field Service tooptimize routes using trafficdataEquipment management

Product Innovation

Deep knowledge of targetmarkets needsMarket-specific templates and functionalities“Best suited” for use cases with complex scheduling in E&U, Oil & Gas and manufacturingAdvanced cartographic andGIS features, available bothon the mobile app and for dispatchers

Industry Strategy

GEOCALL

Page 4: The new era of field process management. · Engineering Ingegneria Informatica Spa TECHNOLOGICAL FEATURES AI-DRIVEN SCHEDULER Scheduling tool based on sophisticated algorithms and

www.overit.it

@OverITSpA

OverIT - Field Solutions

www.eng.it

@EngineeringSpa

Engineering Ingegneria Informatica Spa

TECHNOLOGICAL FEATURES

AI-DRIVEN SCHEDULER

Scheduling tool based on sophisticated algorithms and machine learning techniques, which allows to

manage planning and scheduling activities, aimed to optimize on-field processes and resources.

INTEGRATION LAYER MULTICHANNEL (ILM)

Component that provides standard connectors to integrate the most common company Information

Systems available on the market.

WEARABLE DEVICES

Wearable devices integration allows technicians to view information and content without the use

of hands.

AR/MR/VR

SPACE1 – Extended Field Solution, through AR, MR and VR, increases the potential of on-field

resources, supporting them to complete maintenance activities more quickly and efficiently, enabling

also interactive collaboration and training.

GEOCALL