the new normal new normal.pdf · the new normal: hiring, managing, inspiring and firing in a...
TRANSCRIPT
The New Normal:Hiring, Managing, Inspiring and
Firing in a covid-safe business
Herts Chamber of Commerce – 4th June 2020
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Agenda
HIRING MANAGING INSPIRING FIRING
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Donna Obstfeld
Founder and Managing Director of DOHR – a one-stop shop HR Practice
25+ years of HR and Management Experience
Degree in Business and Psychology
Chartered Fellow of the Chartered Institute of Personnel and Development (FCIPD)
Qualified Mediator
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
5 C’s
Communication
Consistency
Clarity
Compassion
Compliance
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Hiring
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
What does your next superstar employee look like?
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
How to identify a superstar
Pre Covid
Advert
CV & Cover letter
Telephone screening
Face to Face Interview
Assessment
1 day
Skills
Psychometric
Trial Day
Post Covid
Advert
CV & cover letter
Video application (LI)
Telephone screening
Zoom Interview
Written Assessment
Psychometric
Skills
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Risks – The law has not changed
Unconscious bias
Discrimination
Protected characteristics
Age
Disability
Gender
Marital status
Race, Ethnicity, Religious beliefs
Claims from applicants
Subject Access Requests
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Managing
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Your mandate to manage
Contract of Employment
From Day 1
Statement of terms
Key policies and procedures
Signed by both parties
Changes to be agreed
Employee Handbook
As the business grows
10+ employees
Multiple sites
Extended hours operations
Covers ALL aspects of the employment relationship
Includes processes and procedures as well as policies
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Magic Circles for Success
Policies and Contract of
Employment
Policies &
Procedures
Culture
Goals
Vision
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Walking the Tightrope
Work vs Life
Leadership vs ManagementFriends vs Employees
Income vs OutgoingsEmployee vs Freelancer
Want vs Need
Time vs Money
Stick vs Carrot
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Managing an onsite workforce• Risk Assessment
• Travel to and from work
• Motivation and
Engagement
• 5 C’s
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Managing a home based workforce
Risk Assessment
Communication
Health and Safety
Physical
Mental
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Furloughed Workers
Can’t work at the moment
1st July part time furloughing
Still employees
Still have a duty of care
Communication
Training
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Inspiring
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Organisational Framework
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Performance Management
121's
Goal Setting
Quarterly Reviews
Annual Reviews
Personal Development
Plans
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Employee Engagement
Survey
Review
Plan
Action
www.dohr.co.uk/employee-engagement/
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Firing
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Legal Reasons to ‘Terminate’
Resignation
Redundancy
Retirement
(Gross) misconduct (disciplinary process)
Behaviour / attitude
Capability
TUPE
Statutory illegality or breach of a statutory restriction
Some Other Substantial Reason (SOSR)
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Risks
Constructive dismissal
Unfair dismissal
Wrongful dismissal
Discrimination claim
Trade union activity
Whistle-blowing
Health and Safety
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Can Your Business Afford This?
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
3 Golden Rules
Always follow your own internal policies and procedures
Ensure you comply with current employment legislation and case law
If in ANY doubt, get advice BEFORE doing anything
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Thanks for listening
Copyright DOHR Limited 2020Information in this presentation should only be used as an indication and is not designed to replace specific professional advice
Contact us
E: [email protected]: www.dohr.co.ukP: 01923 504100T: @dohrF: /hrlondonL: /donnaobstfeld