the new reality of work - denis pennel © - 1 the new reality of work: an increasing role for labour...
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The New Reality of Work - Denis Pennel © - 1
The New Reality of Work:An increasing role for labour market intermediaries?
Denis Pennel
The New Reality of Work - Denis Pennel © - 2
Where does the New Reality of Work come from?
The New Reality of Work - Denis Pennel © - 3
The « demassifi cation » of society
Today
Yesterday
The New Reality of Work - Denis Pennel © - 4
Impact of the individualist revolutionon the employment relationship
The New Reality of Work - Denis Pennel © - 5
« People do not want to belong any longer,they want to chose »
The New Reality of Work - Denis Pennel © - 6
Youngest generations want to be able to chose their ICT equipments
81% 68%WANT TO CHOOSE THE
DEVICE FOR THEIR JOBS— EITHER
BUDGET TO BUY THEIR OWN OR USE THEIR
OWN PERSONAL DEVICE
BELIEVE THEIR COMPANIES SHOULD
ALLOW THEM TO ACCESS SOCIAL MEDIA AND PERSONAL SITES WITH THEIR WORK-
ISSUED DEVICES
Etude Cisco World Technology report 2011
The New Reality of Work - Denis Pennel © - 7
My Way, My Work: work has to adapt to people’s choices and constraints
Know-how and
experienceWay of life
Social identity
I want to be myself at work!
The New Reality of Work - Denis Pennel © - 8
The rise of new forms of work…
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2 out 3 workers haveatypical working time
In
France
of workers are self-employed(33 millions of people)
In
Europe 15%
of employees work part-time In the
Netherlands 46%
Share of working population
doing telework 29% 28% 18%
… Leading to a destandardisationof working conditions
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End of the unity of time, location and venue of work
The rules of classic theater
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End of unity of location, time and action of work
The New Reality of Work - Denis Pennel © - 12
The New Reality of Work - Denis Pennel © - 13
Work used to be considered as a place,it is now a task to do
My office is where I am!
The New Reality of Work - Denis Pennel © - 14
Men
Women
Men
Women
self-
empl
oyed
empl
oyee
Tota
l EU2
7
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
45%
56%
70%
89%
73%
19%
12%
10%
6%
10%
5%
1%
7%
1%
4%
15%
10%
11%
2%
8%
12%
18%
1%
2%
4%
4%
3%
1%
1%
1%
My employers 'my own business' premises Clients' premises A car or another vehicle
An outside site My own home Other
Source: Eurofound 5th EWCS - 2012
25% of workers in Europe are nomad
The New Reality of Work - Denis Pennel © - 15
Work intrudes into private
life
Personnality and passion invade the
office
Emotions Hobbies
CSRCreativity
Social media
BYOD
Stress managementICTDigitalisation
Heavy workload
Telework
1980-1990 2000-2010
A work-life blend
The New Reality of Work - Denis Pennel © - 16
Have we reached the climax of the Salariat?
Does not guarantee job security any longer
Command & control management does not meet workers’ wish for more autonomy & responsibilities
Employees are paying increasing social charges for decreasing social protection
Wages are stagnating and profit-sharing became unbalanced between workers and shareholders
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From business-to-salaried-employee relationship to business-to-autonomous-worker one?
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Back to a casualisation of work ?
Nature of employment relationship
Contractuali-sation
Length
Place of the relation
Job for life
Open ended contract
Decades
Intra entreprises
Employability
Diversity of labour
contracts
Years
Inter entreprises
Freelance
Self employed
Months/Days
Projects
On demand expertise
Contract for services
Hours/Minutes
Real time market places
Adapted from Thomas Malone – The spectrum of jobs - 2003
Does the employment relationship tend to shorten?
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Mass-customisation reflects individualisation
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Leading to the rise of a dispersed workforce
« Cultivating communities of
workers will become one of the key
disciplines of 21st-century business »
Thomas Malone in The Age of Hyperspecialisation (Harvard Business Review – July 2011)
The Flexible Firm
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Source: Les Echos
Boeing works with 28,000 suppliers from all around the world
Outsourcing : 70% of Boeing 787 fabricationis subcontracted!
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The New Reality of Work: What role for labour market intermediaries?
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Recruitment
Skilling and certification
Representation
Security & risks management
Placement
Aligning the workplace to the new workforceA key role to play for labour market intermediaries
« Career Agent » or « Transitions Enablers » will develop
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Providing career management to meetthe rise of protean career
18 21 24 27 30 33 36 39 42 45 48 51 54 57 60 63 66 690
5
10
15
20
25
30
35
40
45
Wage earner(open ended contract)
Self-employed
Wage earner(FTC, TAW)
Age
Working hours
= transitions
The New Reality of Work - Denis Pennel © - 25 Source: Tom Gram, Lou Adler, Gary Hamel
From skills to talent managementMost job growth involves complex interactions
Routine & producing
Technical &
improvingCraft & building Innovative
& thinking
Standardised work
Customised work
Skills:obediencediligence
intelligence
Talent:initiativecreativitypassion
The New Reality of Work - Denis Pennel © - 26
Matching is becoming less about skills but more about values and personalities
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Work in the 21st century no longer has one model
destandardisation
individualisation
intermediation
virtualisation
On-demandhorizontality
networks & communities
The New Reality of Work - Denis Pennel © - 28
Thank you!Follow me:
Denis Pennel
@PennelDenis
New Realityof Work
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