THE NEXTGENERATIONOF IT ANDBUSINESSTALENT IN APAC

fdmgroup.com

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ABOUT FDMFDM is a FTSE listed global professional services provider with a focus on IT, working with over 160 market-leading clients. We have developed a portfolio of clients from industries including finance, insurance, media, retail, utilities, pharmaceuticals and the public sector, to name a few. Our mission is simple: to help organisations like yours achieve specific business objectives through the provision of quality IT and business services.

Centres in the UK, mainland Europe, North

America and Asia

Leading IT graduate employer

Proud to be championing women in IT

Supplying talent to multiple industries worldwide

Over 160 clients worldwide Championing diversity in the workplace

Committed to our Ex-Forces Programme

Award-winning military friendly employer

AmericasNew YorkJersey CityCharlotte Jacksonville NashvilleWashington DCChicagoRestonOmahaDallasLos AngelesToronto MontrealVancouverMedellín...And more

EuropeLondonLeedsGlasgowEdinburgh StockholmThe HagueBrusselsFrankfurtLuxembourgZurichParisBelfastDublinCorkLimerick...And more

FDM’s Careers Programme provides high-quality training to university graduates and returners to work, transitioning them into careers as professional IT and business Consultants. The selection process is rigorous and only the best candidates make it through our award-winning programme, which combines technical education with industry-standard certifications and professional training. Our Consultants progress to represent FDM on client sites worldwide.

AsiaHong KongSingaporeBeijingShanghaiGuangzhouTianjinShenzhen

AustraliaSydneyMelbourneBrisbane

AfricaJohannesburg

Some of our clients include:

HSBC

Adidas

Standard Chartered Allianz Global Investors GmbH

Societe Generale

CLP AvaloqEPAM SystemsMorgan Stanley

Fidelity Citibank

ANZ

CLSA BNP Paribas

Murex

Bank of America Merrill Lynch

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OUR VALUESSUCCESS STARTS HERE

AMBITION

COLLABORATION

ENERGY

INCLUSIVITY

PROFESSIONALISM

GROWTH

We set ourselves challenging goals and are determined to achieve them.

We work best when we work together.

We thrive on activity and getting things done.

We work to high standards.

We embrace and bring together the best people with diverse backgrounds and experiences.

We like to be challenged and have a willingness to learn, innovate and improve.

CREATING AND INSPIRING EXCITING CAREERS THAT SHAPE OUR DIGITAL FUTURE

Our recruitment team sources talent locally, nationally and internationally

FDM’s dedicated recruitment team visits over 170 universities throughout APAC, Europe and North America every year. We host technical and soft skills seminars, presentations and CV workshops throughout the academic year in order to identify the best talent prior to graduation. A snapshot of universities we recruit from includes:

• Columbia University• New York University• McMaster University• Cornell University

• Stevens Institute of Technology• Ryerson University• University of Toronto• Johns Hopkins University

• University of Oxford• University of Manchester• University College London• University of St Andrews• University of Nottingham• Imperial College London• University of Glasgow• University of Cambridge

• University of Warwick• University of Surrey• Newcastle University• Lancaster University• King’s College London• London School of Economics• Durham University• University of Edinburgh

• Loughborough University• University of York• University of Sheffield• University of East Anglia• City University• University of Kent• University of Leeds• University of Leicester

• The University of Western Ontario

• York University• Carnegie Mellon University

EUROPE

NORTH AMERICA

APAC

• University of Hong Kong• Hong Kong University of Science

and Technology• Chinese University of Hong Kong• Hong Kong Polytechnic University • Nanyang Technological University

• Singapore University of Technology and Design

• Singapore Institute of Management

• Singapore Institute of Technology• University of Technology Sydney

• University of Sydney• University of New South Wales• Western Sydney University• Macquarie Univeristy• Singapore Management

University

FINDING THE TALENT

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Bridging the skills gap

The two year FDM Careers Programme is designed to equip individuals with technical expertise and commercial experience enabling fast-track career progression into the IT industry. The roadmap below is an illustration of the journey that our Consultants undertake. Once they complete the programme, the sky is the limit.

As this award-winning training is fully funded by FDM, our trainees commit to work for FDM for a period of two years following completion. This commitment not only allows FDM to provide guaranteed continuity of service to clients, but also the ability to scale at speed. Once the twenty-four month bond is complete, FDM Consultants can transition permanently onto client sites or can remain with FDM as Senior Consultants.

ProductionSupport Development

TestingProject Support

Business Intelligence Murex Data and

Operations

Business Analysis

Risk, Regulation & Compliance

Excel VBA

Foundation Training Modules

Specialised Training Streams

Professional skills and commercial awareness SQL

Adidas, Avaloq, HSBC, BNP Paribas, RBC, Citibank, Murex, CLP, DBS Bank, CLSA, Societe Generale, Standard Chartered Bank, TD Securities, Bank of America Merrill Lynch, Allianz Global Investors GmbH, ANZ, Fidelity, Morgan Stanley, EPAM Systems...

Placement on Client Sites

Year 3+ options

Transition to ClientContinue career with FDM

Years 1 & 2

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FDM’s programme encompasses a two-year journey that offerscontinuous development and contact throughout each Consultant’s training and placement period.

FDM can offer flexible contract terms to suit client requirements at short notice, providing scalable resource.

With the geographic flexibility of FDM Consultants, we can assist in finding suitable resources for various client sites throughout APAC.

FINDING RESOURCE FORYOUR BUSINESS NEEDS 1

All Consultants have the opportunity to receive technical mentorship from the FDM Academy whilst being placed on client sites.

We work closely with both our clients and staff to identify suitable development plans to enable individuals to reach their full potential.

SUPPORT THROUGHOUT PLACEMENT2

Clients have the ability to transfer resources from FDM contract to permanent after our agreed contractual time frames have lapsed.

BEYOND THE TWO YEARS3

CONSULTANT PLACEMENT JOURNEYTHE FDM MODEL

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• Interview techniques

• Communication skills

• Conflict resolution

• Assertiveness at work

• Time management

• Presentation skills

• Effective report writing

• Improving personal success

PROFESSIONAL SKILLS

SQL

• Table joins, queries

• Statements, schemes, syntax

• Data types

• SQL best practice

• Functions and procedures

• PL/SQL blocks and procedures

• DDL, DML, DCL

EXCEL VBA

• Excel - basics

• Arithmetic, text and date functions

• Lookup functions

• WHATIF analysis

• Charts

• PivotTables and PivotCharts

• Macro recorder

• VBA Excel object model

• VBA subroutines and functions

• VBA IF, WHILE, For Loops

FDM TRAINING PATHWAYS

3 weeks

Business Pathways

Technical Pathways

IT ServiceManagement

Core Technologies• Oracle Database• UNIX (Solaris) and Linux• Scripting• MS Windows Server

Process • Operating System Administration• ITIL Framework• Troubleshooting

Business• Financial Industry Awareness (FIA)

BusinessIntelligence

Core Technologies• Databases: Oracle 10g (PL/SQL), MS

SQL Server 2008 (T-SQL)• Languages: MS BI Technologies• Web: HTML, CSS, JavaScript, XML• UNIX

Design and Analysis Tools• Data normalisation & Dimensional

data modelling• Extract, Transform, Load• Requirements engineering• User experience design

Development Methodologies• Waterfall• Iterative• Agile

SoftwareDevelopment

Core Technologies• Databases: Oracle 10g (PL/SQL), MS

SQL Server 2008 (T-SQL)• Languages: Java SE and EE, COBOL, MS

.NET 4.0 using C#, C++• Web: HTML, CSS, JavaScript, XML• UNIX

Design and Analysis Tools• Object Oriented design pillars and

SOLID principles• Entity relationship data modelling

and data normalisation• Use of Unified modelling Language

(UML) for analysis and design

Development Methodologies• Test Driven Development• Waterfall• Iterative• Agile

Data andOperationalAnalysis

Core Technologies• Structured Query Language (SQL)• Advanced MS Excel and VBA

Business• Trade Lifecycle

Process• Data Analysis

BusinessTesting

Core Technologies• Structured Query Language (SQL) • Advanced MS Excel and VBA

Testing Competencies• ISTQB Foundation • Test Scripting & Execution• Defect Management • UX Testing, UAT, BRT

Testing Approaches• V-Model, Iterative, Agile (SCRUM)• Risk-based Testing• Exploratory Testing• Industry Standards & Best Practice

BusinessAnalysis

Process• BCS Business Analysis Foundation• Modelling Techniques• Requirements Engineering• Investigation Techniques

Core Technologies• Structured Query Language (SQL)• Advanced MS Excel and VBA

Business• Business Case• Risk Management• Stakeholder Management

Project SupportOfficer

Core Technologies• Structured Query Language (SQL)• Advanced MS Excel and VBA

Process• PRINCE2 Foundation• Agile Project Management• Lean Six Sigma

Business• Business Analysis Foundation• Programme and Project Support

Office Essentials• MS Visio and Project• Financial Industry Awareness (FIA)

Risk, Regulationand Compliance

Core Technologies• Structured Query Language (SQL)• Advanced MS Excel and VBA

Process• FATCA• AML• KYC• Modelling Requirements• Investigation Techniques

Business • Financial Industry Awareness (FIA)• Regulation and Compliance

SoftwareTesting

Core Technologies• Structured Query Language (SQL) • Advanced MS Excel and VBA • Languages: VBScript • Web: HTML, CSS, JavaScript, XML • UNIX

Specialist Test Tools• Quality Centre • QTP • Selenium

Testing Competencies• ISTQB Foundation • Test Scripting &

Execution• Defect Management • Manual Functional

Testing • Test Automation

Testing Approaches• V-Model, Agile

(SCRUM)• BDD, TDD• Risk-based Testing• Exploratory Testing• Industry Standards &

Best Practice

MX.3ProductionSupport

Core Technologies• Databases: Oracle, Sybase• XML, XSLT• ITIL Framework• UNIX

MUREX support platform• Financial and Non-Financial Static Data• Technical Troubleshooting • Introduction to MX Viewer • Trade Management• Post-trade Workflows

• Reporting and Accounting• Market Data Interfaces • Trade Pricing and Booking• Profit and Loss in MX.3• Introduction to Simulation

4 - 11 weeks

FDM Careers Programme 7 - 14 weeks training depending on the chosen pathwayThis programme is designed for Graduates

We expect technical excellence with a winning attitude

The FDM Training Academies are designed as ‘model office environments’ which ensures our Consultants can seamlessly transition to a client site and make a difference from day one. Weekly assessments ensure that progress is made and the trainees are achieving the high standards demanded from them in order to be successful.

The training is a blended learning experience combining theoretical knowledge with practical real life application and includes trainer-led classroom work, on-line learning and project-based assignments. The training also includes several industry recognised certifications.

The training takes place at our award-winning Academies in Hong Kong, Singapore, London, Leeds, Glasgow, Frankfurt, New York, Reston and Toronto. FDM has also set up “pop up” Academies for bespoke client programmes in locations near the client site.

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FIT FOR PURPOSE: BESPOKE PROGRAMMES

DevOps

Core Technologies• Java Web and EE• Jenkins• Puppet• Virtualisation / VMWare

Best Practices• OOP Principles• SOLID Principles• Design Patterns• Code Security

Process• Continuous Integration • Continuous Deployment• Scrum Master Certification

Core Technologies• Java• SQL• Hadoop and Big Data Foundations• Hortonworks HDP Operations Certification

Process• OOP / SOLID Principles• ERD• UML

Methodologies• TDD• Waterfall• Agile• Iterative

Core Technologies• SQL• Advanced Excel and VBA

Process• Data Marts and Warehousing• Approaches: Inmon vs Kimball• Data Modelling Fundamentals• UML and ERD• Project Management• Stakeholder Engagement

Business• Client Specific Domain Knowledge Training• Finance and Investment Banking

FDM has worked in collaboration with clients to develop a number of tailored course programmes. Following the completion of FDM’s standard foundation training, here is what some of the bespoke programmes have covered:

Hadoop

Data Modelling

Core Technologies• Advanced Excel and VBA

BusinessLaw and Regulation - UK and Ireland• Anti-Money Laundering• FATCA• Foreign Bank and Financial Accounts

Accounting FundamentalsTax Operations• KYC / Due Diligence• Reporting Responsibilities

FATCA Tax Ops

InfoSec / Cyber Security

Core Technologies• UNIX• Advanced Excel and VBA

Process• Networking• InfoSec• ITIL

• Cyber Resilience• Advanced Cyber Security• Infrastructure

Salesforce

Core Technologies• SQL• Advanced Excel

Process• UML and ERD• Salesforce Platform Administration• Salesforce ‘Click not Code’ Configuration

Business• Business Analysis Principles and Techniques• Financial Industry Awareness• Business Process Modelling• CRM Sales and Support Processes

001100000111100010

The Getting Back to Business Programme is specifically designed to provide employment opportunities for high-calibre individuals who have taken an extended break in their career, facilitating their re-entry into the workplace. Our programme identifies and reskills talented people in IT and business specialities, preparing them to work onsite with our clients. The FDM Getting Back to Business Programme uniquely helps our clients diversify their workforce, tapping into a rich pool of talented professionals who already have experience in business.

The Getting Back to Business Programme Team focuses on assessing previous experience, career aspirations, character, transferable skills, and motivations for returning to work. Using a tailored blend of specialist training and on-going support, the Programme builds upon leadership and management experience as well as IT and business knowledge.

Excel VBA

Compliance and Risk Management

ITIL (certification)

Week 1

Week 2

Week 3

Week 4

Week 5

Week 6

Week 7

Week 8

Advanced Training Programme 8 weeks trainingThis advanced training programme is uniquely streamlined for returners to work who already possess prior IT and business experience.

SQL (certification)

PRINCE2 (certification)

Finance and Regulation

Business Analysis

Professional skills development

APAC GIS Communications ManagerMarket Data Engineer

Support ManagerBusiness Support Analyst

Prospective roles include:Senior PMOProject Analyst

BACK TO BUSINESS PROGRAMME

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Our Consultants are at the core of FDM’s business model and are our greatest asset. In order for our Consultants to become one of your greatest assets, we provide a fully-managed resource service so that both FDM Consultants and clients have the support required for a seamless service. As part of FDM’s commitment to the ongoing development of our Consultants, we continue having regular contact with them on-site to monitor and assess progress and performance and also identify further training needs in line with client requirements.

SUPPORT AND ENGAGEMENT

Awards

• The Job Crowd - Top 100 Companies For Graduates To Work For 2016/17

• TARGETJobs - The Diversity Recruitment Award 2016

• S1 Jobs Recruitment Awards - Best Employer Brand 2016

• Information Age Women in IT Awards - Advocate of the Year 2016

• The Job Crowd - Top IT Services and IT Consulting Companies To Work For 2016/17

• CEO Insight Magazine - Best IT Services Employer 2015

• European CEO Awards - Rod Flavell, Best CEO in the IT Industry 2015

• Shares Awards - Best Main Market Company Achievement 2015

FDM meets all the criteria that a client requires from a strategic partner

Our high-calibre Consultants are trained to make a difference on client sites from day one. They receive quality technical and business-focused training through the award-winning FDM Careers Programme. The programme also covers the importance of professional skills so that clients can benefit from technical excellence with a winning attitude.

Robust credentials and track record of success

Flexible terms for geographic deployment

High cost savings compared to the freelance contract market

International presence and service capabilities

Low-risk resource solution as FDM retains full accountability for Consultants

Ability to recruit and train for specific requirements and skills when the need arises

Consultants trained in the latest industry standards Highly scalable onshore

capability with no minimum commitment

THE FDM ADVANTAGE

Excellent retention and service continuity for up to two years 12+13+12+13+12+13+12+13

MentoringProgramme

ConsultantPeer Support

Technical

Support

Rela

tions

hip

Man

agem

ent

Employee

Recognition

Alumni

Netw

ork

Acco

unt

Man

agem

ent

HR / Consultant

Support

FDM ConsultantSupport Network

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At FDM we are proud to be leading by example; in order to create a more gender-balanced workforce we are committed to supporting and encouraging women to pursue a career in IT. We showcase the exciting opportunities for women in tech and by doing so have seen a dramatic rise in women joining our company.

50% of the senior management team at FDM is female

26% of all employees at FDM are female

Internal Female Champions support network

‘Advocate of the Year’ winner at the Information Age Women in IT Awards 2016

The FDM everywoman in Technology Awards celebrate female achievements in the industry

Signed the CEO Statement of Support for the United Nations Women’s Empowerment Principles (UNWEP), sealing its commitment to gender diversity in the workplace and the wider business community

Winner of the ‘Diversity Recruitment Award 2016’ at the TARGETjobs National Graduate Recruitment Awards

Recently launched the ‘Getting Back to Business Programme’ which is specifically designed to provide employment opportunities for high-calibre individuals who have taken an extended break in their career

WOMEN IN IT

Dalia has been an absolute dream to work with, both personally and professionally. She provides process information clearly and accurately, she is well

informed and when she needs to validate a query she knows who to speak to. In addition to being extremely bright, Dalia’s work ethic is very strong.

Business Analysis Practice Lead, Nationwide Building Society

Dalia Zadaviciute

SUCCESS STORY: BANK OF AMERICAThe Challenge

Having discovered that their internal technology organisation was lacking mid-level female professionals, BAML sought to ascertain ways to improve these demographics. An issue identified was that many women found the competitive Hong Kong job market to make it increasingly challenging to re-enter the workforce, as candidates whose CVs reflected gaps in their professional careers were typically overlooked.

The Solution

FDM partnered with BAML and The Women’s Foundation to help them launch an initiative designed to better identify, assist, and reskill these individuals seeking to return to work. BAML chose FDM as a partner for this initiative due to our existing relationship and the comprehensiveness of FDM’s recruitment and selection process. FDM recruited and pre-selected talented candidates who matched the eligibility requirements provided by BAML. Unique interview criteria were set, and FDM and BAML hiring managers then co-hosted rotation-style interview sessions structured around transferable skills, career aspirations, previous experiences and situational questions. 10 of these candidates were shortlisted to participate in FDM’s Getting Back to Business Programme, with training tailored to BAML’s technical requirements.

The Outcome

This group of FDM Returners to Work completed their training and were placed successfully at BAML across a number of business specialties, in areas including Production Support, Business Continuity, Market Data Engineering, Portfolio Change, and more. The feedback from the line managers for these individuals has been outstanding, and many are likely to transition permanently to the client following completion of their two-year bond. For these individuals, the FDM Getting Back to Business Programme provided them an opportunity to update their skillsets and successfully transition back into the corporate workplace with the potential for lucrative career progression.

Patsy Yuen (left) and Melissa Griffiths (right) of the FDM Getting Back to Business Programme are now FDM Consultants placed at BAML.

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28+26+20+16+5+556+14+13+5+5+3+2+2

Following the completion of the two year FDM Careers Programme, our Consultants become seasoned industry professionals and have a number of career options. Many of our Consultants transition directly to permanent employment with our clients, where they advance into senior leadership and management roles. They are your talent pipeline for the future.

Jason HoSenior Manager

HSBC

Leon Wu Project Manager

HSBC

Geene Rose EnriquezAVP of Applications Support

Delivery, BAML

Yi QinFront Office, Business Analyst

HSBC

Genna Singpo VP, Global Head of Problem Management, Credit Suisse

Glenn KwanBusiness Support Lead

BAML

Hear from some of our Alumni on the FDM YouTube channelFDMGroupVideos

FDM Alumni around the world

YOUR TALENT PIPELINE FOR THE FUTURE

36+22+13+12+11+636%

22%

12%

BusinessEngineering ComputingNumerical

Science Other

As a business, inclusivity is one of our values and we embrace the differences that make us stronger as a whole. We don’t have quotas or diversity recruitment targets, because we don’t need them – being diverse is quite simply part of who we are.

We employ talent from a range of educational and socioeconomic backgrounds, ranging from universities to non-profit training organisations and ex-Forces. As an equal opportunity employer, our aim is to build an inclusive environment where people from all backgrounds and ethnicities are able to thrive.

GENDERNATIONALITIES GRADUATION COUNTRY

EDUCATION BACKGROUNDAPAC CONSULTANT PATHWAYS

Stream

PMO/BA

Development (Java)

Application Support

MX.3 Support

Return to Work

Testing

nationalities working together as a team at FDM

of FDM’s APAC workforce are female

INCLUSIVE BY NATURE

77+23A77%

Bachelor's Degree1+99A 41+59AMaster's

DegreePh.D

Degree

41%1%

40%60+

28%

56%

14%

5%5%

13%

2%2%3%

20%26%

16%

5%5%

* APAC FDM Consultants 2016 to date

UK Singapore US Canada India

Other Hong Kong Australia

13%

11%

6%

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Chester showed a remarkable capacity for learning the necessary technologies very quickly and was able to finish these projects much faster than I would have expected. I don’t think I have ever needed to explain anything more than once. That shows that not only does he learn things quickly, but also that he is very attentive.

Team Leader, Murex

Edmund’s ability to start from the ground up is clearly due to the training and preparation provided by FDM. We are using FDM in our Rates business and we would seek other FDM employees when the opportunity is right.

Vice President, BAML

I have nothing but praise for Jamie and feel his contribution has been invaluable. Jamie has had to take a leading role in the projects he has been involved in, often having to take the ‘bull by the horns’ and push for direction and more information when this was not forthcoming by the PMs.

Testing Team Manager, HSBC

Eric was a key player in redesigning the SharePoint department into a more intuitive and streamlined repository for critical documentation. He played a vital role that determined the betterment of the organisation strategically.

Head of Global Technology Infrastructure, RBC

RESULTS THAT MATTER

HSBC

The Challenge: HSBC wanted to further develop their Chinese Murex Centre of Excellence, which is a near shore support centre for the bank’s Hong Kong operations. They required individuals who were fluent in Cantonese and/or Mandarin and English. FDM was tasked with sourcing a team of Chinese Nationals to work for HSBC at their Guangzhou site.

The Solution: FDM ran a Guangzhou specific recruitment drive with HSBC, aimed particularly at mainland Chinese Master’s students who were studying and due to graduate in the UK. FDM received an array of high-calibre bilingual applicants who were keen to work for HSBC on their Guangzhou site on the completion of their Murex training.

The Outcome: The selected candidates were trained in Murex Support and Capital Markets and progressed to work for HSBC in Guangzhou. The FDM Consultants on-site have already helped to minimise the costs and maximise the efficiency of the Chinese Murex Centre of Excellence thanks to their high level of bespoke Murex training and expert language skills.

BNP Paribas

The Challenge: Within BNP Paribas, IT and Operations are currently working together under the same business unit (ITO), which is organised by asset classes. In 2014, Fixed Income Operations recognised that they had become too reliant on temporary staff and BNPP faced issues retaining skills; they were in need of a reliable partner to diversify their workforce whilst improving their sourcing. BNPP recognised the value and skill sets of FDM Consultants, and, in an unprecedented move, BNPP on-boarded non-IT graduate Consultants to fill non-technical roles focusing on KYC and Due Diligence activities.

The Solution: FDM worked with BNPP to identify, assess, train and place candidates who were confident making informed decisions, often under pressure, analysing situations with reference to global events or politics and who had a strong desire to forge a career in finance. FDM led a recruitment drive to fulfil 30 roles within the BNPP operation across London and Paris. FDM was also able to promote the BNPP brand within the graduate population and invoke an interest in working within the French investment banking sector.

FDM also integrated technological aspects into the training process, teaching candidates how to leverage new technology to improve operational processes. This provided them with the appropriate knowledge from within the finance domain as well as the soft skills to fit into BNPP’s culture.

The Outcome: FDM and BNPP duplicated FDM’s sourcing business model across BNPP Operations. The aim was to combine the flexibility of on-boarding FDM Consultants with the opportunity for knowledge retention, as FDM Consultants could transition to become permanent employees at BNPP.

In 18 months, BNPP on-boarded 30 FDM Consultants within their Operations department across London and Paris, supporting Trade Support, Risk and PnL, KYC and back office FOREX projects. Today, Operation Fixed Income comprises over 50% of FDM’s footprint at BNPP, with visibility to duplicate the sourcing model through different asset classes. BNPP has continued to identify roles which need to be filled through FDM. In Paris, BNPP and FDM are discussing a driven recruitment proposition to replicate what was orchestrated in the UK.

For more success stories visit fdmgroup.com/case-studies

HONG KONG

SINGAPORE

CHINA

AUSTRALIA

UK & IRELAND

GERMANY

SWITZERLAND

LUXEMBOURG

SOUTH AFRICA

USA

CANADA

© FDM Group Inc. 2016