the notes for the hakim group talk on social media marketing 2014 november 15th

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Great to be asked back. Here are the notes for the attendees.

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Dan Sodergren's Social Media Training Session. Which trained the Hakim Group in social media marketing and beyond in November 2014.

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Page 1: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Great to be asked back.

Here are the notes for the attendees.

Page 2: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Dan Sodergren Presents

Social media 2.0

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 3: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Marketing ALWAYS

changes!

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 4: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Now

Marketing is more like…

Page 5: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

I know…

Page 6: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

But we get new

opportunities!

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 7: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Where are you?

Every moment of learning is a process – and so is the

learning of a new set of skills for a company.

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 8: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

The Hype Cycle.

Everyone goes through it.

Page 9: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th
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www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 11: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th
Page 12: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 13: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Where are you now?

Page 14: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

It’s not about you – it’s about them.

Page 15: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th
Page 16: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

It’s just AIDA under a different name

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 17: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th
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Top 100 brands.

Page 19: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

However…

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 20: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Knowing this what can we

do more? It’s all about our

customers experience. It’s not about us. It’s about them.

How can we make them special?

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 21: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

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You do all this as when

you get it right, with

the right customers.

Then you can

really make a difference.

With their “Life Time Value”.

Page 22: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th
Page 23: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

That’s an 70%

increase in profits

If a customer is 10% happier!

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 24: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

THINK…

Back in the day

Think back in time...

Before last year

Before the I-phone.

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 25: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th
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It’s just like the phone

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 27: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 28: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Social is

part of your shop.

Page 29: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

It’s about your FULL

customer experience.

"We believed very early on that people's interaction with the Starbucks experience

was going to determine the success of the brand."

CEO Howard Schultz

Page 30: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

The point is..

Page 31: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Now let’s give you some…

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 32: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Tools that we use as an

agency – the secrets…

• Key tools we use to measure effectiveness.

• http://socialmention.com See industry info.

• http://www.twitalyzer.com Sees what you mean.

• http://manageflitter.com A lovely free unfollow tool

• We also use:

• Twitter Analytics – a lot as it is now free.

• Tweriod – to see about timing.

• And Buffer App – to help automate the process.

• All I teach in my 1-2-1’s for private businesses with 12 other tools.

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 33: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th
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Bonus !

Only for today and as it’s you.

And Imran is very persuasive.

Page 37: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th
Page 38: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Now you know

how to use it

too

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What’s next…?

• This company gives a lot. I can say that.

• Last year you had the hardware.

• And you got some software

• This year it’s the ME ware.

• And some of my time.

• You were at Stage 1. Content creation. Now we move to Stage 2.

• Those of you that are new to the group – will get help on Stage 1.

• Those of you that are “advanced” will get training on Stage 3.

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 42: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

There is a plan…

Page 43: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Stage 1

Stage 2

Stage 3 Stage 4

YOUR LEARNING JOURNEY

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Not a …. In sight…

Page 45: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Because…

Page 46: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Companies must ADAPT.

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 47: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

If you’re not digital.

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Maybe not – but at very least.

Page 49: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

If you’re not social …

you are…

Page 50: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

How else are you going

to tell your story?

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 51: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

51

Only three things in life.

And write them down

Now.

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 52: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Money

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 53: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Time

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 54: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Love / Energy.

These notes are copyright GMW 2014 © Come and follow us on www.twitter/ukmarketinghelp

Page 55: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

You will need to invest

something to win this…

www.greatmarketingworks.co.uk copyright © 2014 – not for resale.

Page 56: The Notes for the Hakim Group talk on Social Media Marketing 2014 November 15th

Any questions?

Email me [email protected] and we’ll chat.