the official magazine - apcom

The Official Magazine

INSIDE: news l events l seminars l suppliers association of print andcommunication managers p

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apcom conference

cheshire2014

shapingyourfuture

No

v 2

014

CONTACTSPresident

� Graham LoweStaffordshire County [email protected]

Vice President and Acting Treasurer

� Michael JacquesLeicestershire County [email protected]

Secretary

� Nigel LeightonWolverhampton City [email protected]

Immediate Past President

� Anthony EvansCity and County of [email protected]

Executive Members

� Mark BarlowBlackpool [email protected]

� Sharni AthwalKirklees [email protected]

� John Price Agilisys - Document [email protected]

� James Clark [email protected]

association of print andcommunication managers p

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Opinions expressed in this publication aresupplied by contributors and are not theopinions of APCOM. Whilst we try and ensurethe accuracy of all contributions, the editorialteam accept no responsibility for the accuracyof information or legality of the articles. Thisliability rests strictly with the contributor.

This magazine is printed on recycledpaper stock. Please dispose of in anenvironmentally sensitive manner.

INSIDE - November 2014

Editor’s Note

CONTENTS

It is just a short time since the APCOM Conference, Awards and AGM,and all I can say is wow, wow, wow! This issue of the magazine will bringback some fond memories if you were there. If you were unable to attend,take a look at what was available and take advantage of the resourcessupplied by our presenters which are published on the APCOM website.It is testament to the importance that many members place on theconference, that some members took annual leave to attend when theirorganisations would not support them with time. Now that’s dedication!We are already starting to compile articles for the next issue. If you have a story you think other APCOM members would be interested in, pleasecontact [email protected]. It’s your magazine, and youknow what you want to read!

A memorable conferencewith a pertinent businessmessage

APCOMConferencetraining P6

Who were the winners?

APCOM Awards P10-19

Meet the past presidents.How well do you knowthem?

APCOM Past Presidents P20-22

3 President’s Article5 Conference Network Evening6 Conference Training8 Conference Awards Dinner10 APCOM Awards Presentations14 APCOM Award Entries20 APCOM Past Presidents24 Sponsors Showcase27 Your comments

All the images taken at the conference are available to view from the APCOM website:

www.apcom.org.uk

3

President’s Article�� !"#��$��%��%��&�

Well, with such a memorable event, wheredo I start? Firstly, I should say that the fun,lessons learnt, colleagues re-acquainted,knowledge gained and overall restoredconfidence, are all still very fresh in thememory.

Unless you have spent the last 10 monthson another planet, you will know that thisyear we have been celebrating APCOM’s35th anniversary. With this in mind, wequite literally put the flags out to use thisyear’s conference to celebrateAPCOM@35. I always felt that it wasright that we should be a little self-indulgent and use the occasion tocelebrate APCOM’s success, recognise itsheritage and showcase the very best ofwhat APCOM brings to the world of print.Judging by the many positive responses, I think we pulled it off! But don’t just takemy word, have a look at some of theattendee comments on page 27.

The event kicked off with an evening offun, a 70’s themed murder mysteryorganised by Mark Barlow and SharniAthwal. A great way to start the event, butwho’s idea was it for the Executive teamto dress up as the Village People? Theysay a picture paints a thousand words!Have a look at page 5…need I say more?

Down to business and the theme of thisyear’s conference was “Shaping YourFuture”, which followed on from last year’sconference theme, “Proving Your Worth”.We had three excellent workshops,hosted by two of our Platinum sponsors(Mark Hinder from Konica Minolta andAndy Harris and Jay Limbachia fromCanon UK) and one of our members,Graeme Jesty of Gosport BC. Betweenthem, they gave us a coherent,informative and thought provokingperspective as to how we can, and needto focus on improving and developingproducts and services, in order to sustainand grow.

As usual, the highlight of our conferencewas the coveted awards evening. Thisreally is an evening of celebration,particularly so this year, when we get thechance to dust down the evening gear,enjoy a wonderful setting and celebrate

the work of our members. Not forgetting ofcourse, our resident host, Mark Barlow.Mark promised us the fun factor and didn’tlet us down. I also have to thank Mark(with gritted teeth) for a little birthdaysurprise. A small price to pay if I don’thave to hear that Dallas theme tune again!

However, one aspect of the year’s eventwill live long in the memory. In recognitionof our anniversary year, we were able togather together eight Past Presidents andrecognise their contribution to APCOM. I would like to give a special mention toAPCOM’s very first President, Ian Garrity.Now aged 82 years young, Ian took to thestage to deliver a wonderful unscriptedspeech, which received a deservedstanding ovation. It was probably mypersonal highlight of the evening.

I would like to congratulate all our awardwinners, a full list of the winners, alongwith details of their winning entries, arecovered throughout the magazine. I wouldparticularly like to commend Tom Hurstfrom Agilysis (Wigan Council), who pickedup the APCOM employee of the yearaward, just edging out Paul Precious fromBlackpool Council and David Bryan ofLeicestershire County Council. Tom isnow part of a very exclusive club! In facthis colleague Simon Ward walked awaywith the award last year…there must besomething in the water in Wigan!!!

I would also like to commend BlackpoolCouncil, who again walked away with thein-plant of the year award. Given that thestandard and quality of award entries getsbetter and better every year, this is a greatachievement for Mark Barlow and histeam. Once again Blackpool has set thebenchmark for us all. I for one will betrying even harder next year!

As ever, our conference would not bepossible without the support andgenerosity of our sponsors. In addition tosponsorship, our sponsors once againdonated some fantastic prizes, for both

the sponsors showcase prize draw andthe awards evening charity raffle. Duringmy speech at the awards evening, I madereference to the strong relationships wehave with our sponsors, many of whomhave supported us for many years. I amhopeful that many of those sponsors willbe with us again in 2015.

Last, but not least, I would like to thankthe Executive team and in particular, MarkBarlow, for the huge amount of work thatwas put into making APCOM@35 happen.I never lose sight of the fact that theExecutive work on a voluntary basis, oftenincluding weekends and annual leave. Onthat note, I am delighted to welcomeJames Clark as our new ExecutiveMember. James is familiar to many of youand holds the position of Design and PrintManager for the PDSA.

So another year is coming to a close and2015 is now on the horizon. We know thatthe year will again bring challenges thatwill test us all. We all know that pressuresare increasing, if only for us to simplystand still. I have said many times that westand a far better chance of survival byworking together through the sharing ofknowledge and experience. This is whereAPCOM really does come into its own,something which is virtually unique withinour sector. We have again left themembership fee at £100, with up to threefree secondary members. I am sure youwill agree that this is fantastic value

Finally, with Christmas now only a matterof weeks away (yes it’s that near!) it onlyleaves me to wish all our members andsponsors, a very merry Christmas and, I sincerely hope, a very prosperous newyear.

��

. . . we get thechance to dust downthe evening gear, enjoya wonderful setting andcelebrate the work ofour members . . .

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The evening was peppered with a 70’s music quiz. We were all convinced we could remember more than wecould. A sign of age I guess! Congratulations to JohnPrice who was on the first winning team, and then movedtables and found he was on the second winning team. A sign of a miss-spent youth there John!

Congratulations to James Clark and Linda Wellingtonwho both won High Street Vouchers for Best Actor(Male/Female). Mark Barlow and Shelly Jacques eachwon a bottle of Moët & Chandon Rosé ImpérialChampagne Brut for Best Costume (Male/Female).Our biggest congratulations go to Shelly Jacqueswho won a bottle of Bombay Saphire Gin for beingthe Best Super Sleuth. Shelley was the only one tospot that Dalan Doogart was the murderer, who wasadmirably played by Nick Hancock.

#

��'�� (��$��$��%��&�)��*�� +A chance to catch up with old and newfriends and discuss the latest newsand technological innovation from thein-plant printing world. Congratulations go to Sharni and Markfor pulling this one off, but also manythanks to everyone for getting into thetrue spirit of the murder mysterytheme. With a 70’s theme to theevening to celebrate APCOM’s 35 yearanniversary, some of us were able todig to the back of our wardrobes andpull out some clothes we thought wewould never ‘ever’ wear again!

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apcom��Welcome to Cheshire

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APCOM President, Graham Loweset the scene for what was to be a memorable conference with apertinent business message toembrace the changes ahead, planfor the future and building on lastyear’s theme of Prove your worth.

The three workshoppresentations werethemed around ‘shapingyou future. Don’t worry ifyou missed theconference, you candownload thepresentations from theAPCOM website.

Andy HarrisCanon UK

In our first workshop fromCanon, Andy Harris,

Marketing Manager Europeand UK, drew on the

findings of Canon’s brandnew and independent

market insight report –“Building your future with

print” examining the viewsof your customers as well

as Print Service Providers.

Mark Hinder Konica Minolta

In our final workshop, wewelcomed back Mark, whoshared Konica’s vision asto how they see the future

of internal CRD and howbest to prepare for the

challenges ahead.

There will be ongoingengagement with KonicaMinolta as we produce a

joint white paper.

Graeme Jesty Gosport Council

For our second workshopGraeme Jesty, APCOMmember and ReprographicsTeam Leader from GosportBC, demonstrated how the in-house team have successfullyretained and developed theirservices in spite of significantinternal and externalpressures.

By listening, learningand sharing with

other managers, this hasprovided me with freshideas or furtherdevelopment of existingideas to try and futureproof what we do. ”“

What did you think?The conferencealways fills me with

confidence in that I have afantastic resource to call onwhenever the need arises.This is invaluable and is atthe very heart of whatAPCOM is all about. ”“

�� -2

7

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3JUSTIFYIMPLEMENT

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The recipient of the award this year is Mark Barlow.President Graham Lowe stated that it was fittingthat in our anniversary year that Mark should bethe recipient of the President’s Award in recognitionof his remarkable contribution to APCOM.

During his 12 years serving APCOM, Mark hasheld the positions of Executive Member, Secretary,Vice President, President and Immediate PastPresident. In addition, since 2008 he has been ourestablished conference organiser. If that’s notenough, since 2011 he has also hosted ourunforgettable awards evenings.

However one of Marks most impressive feats isthat since joining the Executive team in 2002,Mark has helped APCOM generate over£350,000 in sponsorship income. Indeed thisyear Mark helped APCOM to generate ourhighest ever level of sponsorship.

Immediate Past President, Anthony Evans,presented Mark with two prizes, acommissioned caricature framed drawing ofMark and a GoPro 3+ underwater camerawhich Mark can take with him on his manyscuba diving adventures.

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apcom

The %�� is presented inrecognition of the enjoyment, fun and the love,that Heather brought to all who were privileged toknow her. The award was presented on behalf of

all APCOM members, both past and present.

Delegates were asked to cast their vote for the delegate who intheir opinion, made the event more enjoyable and who they felt hadshown the most enthusiasm and fun during their visit. The 2014award of a pink diamond was presented to our very own president,1��5��by last year’s winner, Sharni Athwal.

conference

And of course, behind thisgreat man there is Peter.

APCOM would like to wishMark and Peter all the best in

their future life together, havingtaken the plunge the day after

the conference and marriedafter 25 years together.

TheHeather Anderson

Award

President’sAward

6

��APCOM President, Graham Lowe, presentedAlison Braganza from The Printing Charity witha cheque for £1,000, which was raised in theraffle.

Congratulations to all those on Table 11 whoraised an impressive £100 and won a bottle ofchampagne, which was generously donatedby the Shrigley Hall Hotel!

Find out who won the raffle prizes on page 12.

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The evening was opened with the President’s Receptionin the Tilden Lounge, before moving to the Tilden Suite forthe main awards dinner.

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The event was onceagain hosted by ourvery own Mark Barlow.A great job again Mark.

apcom conference �

10

(�� 4��Gerard Poppleton from Neopost Ltd presenting Paul Precious, Blackpool Council.

(��8��9:��;Mark Hinder from Konica-Minolta presenting Anthony Evans, City and County of Swansea.

(��8��95��;Sarah Crumpler from Duplo International presentingLinda Wellington, Neath Port Talbot.

(��8��Barry Meaden from Pitney Bowes presenting Gary Matthews, Pembrokeshire Council.

(��8��Gary Monaghan from IFS presenting Dale Mullins,Agilisys - Document Solutions.

(��:�� Mike Parker from Essentra presenting Nick Moss, Blackpool Council.

� award winners

//11

(��)�<��Chris Camp from ePrint Direct Ltd presenting Nick Moss, Blackpool Council.

(��1�� :��Trevor Holmes from Funasset Ltd presenting Nick Moss, Blackpool Council.

(��4��Javed Iqbal from Riso UK Ltd presenting Michael Jacques, Leicestershire County Council.

(��/��-��"��95��:��;Richard Ash from Ricoh presenting Simon Ward,Agilisys - Document Solutions.

(��:��Gavin Harbour from Xerox (UK) Ltd presenting PaulPrecious, Blackpool Council.

��'�� &� ��=��>��&This year’s awards were again fiercely competed. Judgingwas independent and this year’s judging panel comprised:

��%�� - Group HR Director, Wyndeham PressGroup Ltd

:�� - BPIF Membership Director

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apcom in-plant of the year

Andy Merritt - Canon (UK) Ltd presenting APCOM In-Plant of the Year Winner Award to Mark Barlow and the teamfrom Blackpool Council.

Andy Merritt - Canon (UK) Ltd presenting APCOM In-Plantof the Year Runner-up Award to Michael Jacques,Leicestershire County Council.

Andy Merritt - Canon (UK) Ltd presenting APCOM In-Plant of the Year Highly Commended Award to JohnPrice, Agilisys - Document Solutions.

Entered 8/11 l Won 5 l Runner Up 3 l Highly Commended 0 l ,��$��@�-6��

Entered 8/11 l Won 1 l Runner Up 2 l Highly Commended 1 ,��$��@�/A��

Entered 8/11 l Won 2 l Runner Up 0 l Highly Commended 0 ,��$��@�/0��

This award excludes the Employee of the Year category.

All the images taken at the conference are available to view from the APCOM website:

www.apcom.org.uk

www.neopost.co.uk

Neopost can help you make your communications more effective, assist in meeting legislative compliance around sensitive documents and

also meeting customer preferences across communication channels.

Find out more by calling Neopost on 0845 880 0007 or going to www.neopost.co.uk/public-sector

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Left to right:

� Michael JacquesAPCOM Vice President and Acting TreasurerLeicestershire County Council

� Anthony EvansAPCOM Immediate Past PresidentCity and County of Swansea

� Mark BarlowAPCOM Past PresidentBlackpool Council

� Nigel LeightonAPCOM SecretaryWolverhampton City Council

� Sharni AthwalKirklees Council

� John PriceAgilisys - Document Solutions

� Graham LoweAPCOM PresidentStaffordshire County Council

� James Clark (not pictured)PDSA

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We could not have asked for a bettervenue, as all of you that attendedconference will know. The day wasalso made even more special by ALLthe staff at Shrigley, great effort,great team work and for going aboveand beyond, brilliant! We could nothave wished fora better day tocelebrate, notonly ourwedding, butalso our specialanniversary.Thankseveryone.

A very special

day

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Moët & Chandon Rosé Impérial Champagne Brut x 2 Bottles (Renz) Neil Falconer (Print Future)

£25 M&S Vouchers (Sefas) Tony Cartwright (Cheshire)

Philips SHB7000 Bluetooth Stereo Headphones - White Barry Meaden (Pitney Bowes)

FREE 2 night stay for 2 at any Hotel Collection in the UK (The Hotel Collection) Peter Holland (Blackpool)

Braun cruZer 5 Clean Shave Electric Shaver Laurence Sullivan

Canon PowerShot SX170 16MP Compact Digital Camera - Red David Bryan (Leicestershire)

Moët & Chandon Rosé Impérial Champagne Brut x 2 Bottles (Renz) Mark Barlow (Blackpool)

Panasonic Lumix DMC-F5EB-S Digital Camera Jane Miller (BPIF)

Spa Day for Two (Watkiss) Kevin Bailey (Wyndeham Group)

AEG Espria White Espresso Maker John Price (Agilisys)

Epson XP 212 Wireless All-in-one Colour Inkjet Printer Gavin Harbour (Xerox)

Panasonic Lumix DMC-F5EB-S Digital Camera Claire Schweidler (Kirklees)

iKettle (SignMaster) Gerard Poppleton (Neopost)

Weekend B&B Break (www.hilcotehouse.co.uk) Mick Clayton (St Bride Foundation)

HMDX Jam Plus Wireless Bluetooth Speaker, HX-P240GY, Blue Anthony Evans (Swansea)

Glenfiddich 12yr old Malt Whisky (Premier Paper) David Bryan (Leicestershire)

Tesco BB 112DB Docking BoomBox Nick Hancock (RealRipple)

Russell Hobbs Y10 3 in 1 Panini Grill and Griddle Kenny Wallace (Dumfries & Galloway)

Champagne and 6 Light Up Champagne Flutes (Phillips Plastics) Andrew Barton (Blackpool)

Jereboma Bottle Wine - Palacio de Valencia Gran Reserva 2007 Robert Benjamin (Pembrokeshire)

Louis Jadot Red & White Half Duo (Boxed Wine Set) (Roland DG) Tracy Dineen (Duplo)

©2014 EFI. All rights reserved.

TAKE COLOUR TO THE NEXT LEVEL

apcom conference�� award winners

www.apcom.org.uk

apcomemployeeof the year

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Thirty Five YearsSupporting

Communicationsand Print in the

Public Sector

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,��) �� )��1�� &�,�� &�Recalling his past, Ian took us on a sentimentaltour of the start of AIM and recounted his life inprint. There wasn’t a dry eye in the house, andwhen Ian asked if one of us would be prepared toinvite him to a print unit so that he could seemodern print practices in action, I think everyonewould have put their hands up shouting ‘come tous!’ Michael Jacques from Leicestershire CountyCouncil has arranged for Ian to visit them as hisunit is nearest to Ian’s home. We will look forwardto publishing the pictures in a later edition of themagazine.

-/2012 - 2015 Graham Lowe Staffordshire

2010 - 2012 Anthony Evans Swansea

2008 - 2010 Mark Barlow Blackpool

2006 - 2008 Tony Cartwright Chester

2004 - 2006 Geoff Lees Bolton

2002 - 2004 Christopher Steward Stirling

2000 - 2002 Dennis Mason Plymouth

1998 - 2000 Roger Benford

Northamptonshire1997 - 1998

Bob Moody Manchester Police1995 - 1997

Laurence Sullivan Clwyd- Mold1993 - 1995

Alan Barker Humberside1990 - 1993

Trevor Barclay Leicestershire1989 - 1990

Mike Crutchley (1944-2007) North Yorkshire

1988 - 1989 Bob Costin Hertfordshire

1986 - 1988 Brian Taverner (1946-2000)

Bedford1984 - 1986

Wilf Coe (1928-2001) Cleveland1982 - 1984

Adrian Harper Nottingham1980 - 1982

Eric James Butler (1924-2003)Wiltshire

1979 - 1980 Ian Garrity Matlock

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Do you know your presidents?

The answers are at the bottom of page 27, but try the quiz before you use them.

Pitney Bowes are experts inhighlighting opportunitiesto make mail more effi cient.highlighting opportunitiessshighlighting opportunitieshighlighting opportunitiesssssssss

Proud sponsors of the APCOM - Meet us atthe APCOM conference at Shrigley Hall, Cheshire

Call 0800 748 639 to talk to one of the team todayOr visit www.pitneybowes.co.uk/apcom for more information

l 0 0 748 639l 0800 748 63999 99

Although there are many steps within the mail creation process, it doesn’t have tobe complicated or time consuming.We analyse every stage, then provide products and solutions to maximise their potential to discover new ways to increase capacity and automation whilst minimising potential error.

Thinking. Designing. Personalising. Printing. Counting. Collating. Checking. Pre-sorting.

Picking. Folding. Counting. Double-checking. Stuffi ng. Sealing.

Counting. Collecting. Franking. Posting.

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Picking Folding. CountingggDouble-checking Stuffing Sealinggg

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Our thanks also go to

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iPad EFI Linda Wellington (Neath Port Talbot)

£200 Argos Vouchers Konica-Minolta Undisclosed

Kindle Fire Riso UK Ltd Chris O'Hara (Kirklees)

Kindle PaperWhite ePrint Direct Ltd Sharni Athwal (Kirklees)

£100 High Street Vouchers Neopost Ltd Andrew Winkley (Doncaster)

Canon Powershot SX600 HS Canon (UK) Ltd Graham Lowe (Staffordshire)

£60 M&S Vouchers IFS Kenny Wallace (Dumfries & Galloway)

Fortnum & Mason Food Hamper Pitney Bowes Mark Barlow (Blackpool)

2 tickets to Cirque du Soleil at the Royal Albert Hall Xerox (UK) Ltd Claire Schweidler (Kirklees)

Pentax Digital Camera Ricoh Robert Benjamin (Pembroke)

Ritz Afternoon Tea Duplo International Mike Jacques (Leicestershire)

Champagne Essentra Elise Battison (Hampshire)

iKettle (wifi) Funasset Ltd Guy Millward (Torbay)

Sponsors ShowcaseRaffle Prize Winners 2014

APCOM Memberstook the opportunityto meet with bothestablished and newsponsors at thepopular Sponsor'sShowcase.

Congratulations to all the winners of the prizedraw and also many thanks to the sponsors forproviding some fabulous prizes.

owcase 2014shapingyourfuture

Great expectationsThe right partner can give you the freedom to operate and provide you with the insight and tools you need to stand out.

Ricoh is proud to sponsor the APCOM conference and the 1,2,3 Colour work award.

ricoh.co.uk


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communication managerscommunication managersassociation of print and

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Great event last week.Thoroughly enjoyed myself.

Looking forward to Blackpool next year!! ”“

Just wanted to say a bigthank you to you and the

committee for allowing me backto APCOM and more importantlymaking me feel welcome and partof the APCOM family again. I hada great time and thoroughlyenjoyed myself and lookingforward to working with you allagain.

Once again thank you so muchand I wish you all a successfulend of the year. ”

“I had a great time at theAPCOM conference and

my guys really saw the value of the connections created.

”“

What did the Sponsors and Members think ofthe APCOM Conference, Awards and AGM 2014?

I thoroughly enjoyed it eventhough I had not met most ofthe delegates. You made me

feel very welcome. I could not fault the dinner and the hotel.”“

Just a quick note to say howmuch I enjoyed attending my

(first) APCOM Conference. I was really impressed with the organisa-tion of the event, and the quality of the venue and gala dinner. ”“

Thank you for yourhospitality and welcome

over the last few days for myselfand the rest of the team. Tuesdaynight was excellent and ofcourse, a certain outfit certainlywill not be forgotten for some time! ”“

I just wanted to say a bigthank you to the Executive,

not just for inviting me andmaking me feel welcome, but inorganising a grand event andallowing me time to catch up withsome old colleagues............very much appreciated ”“

I just wanted to thank you,for yours and the APCOM

Executive, hospitality last night.

We all enjoyed the evening and I would like to offer an additionalthanks for the APCOM gift bag that we all found in our rooms ”“ Just a short note to say a

big thank you to bothyourselves and all the APCOMmembers for another great event.

What a lovely location and asalways the conference dinner was a brilliant night. ”“

Particularly interested in the future trends related to

printing and how to expand intothe school market. Alwaysinterested in a successful in-plant. ”“

Thank you all for your comments following the 2014 APCOM

Conference, Awards and AGM. Our apologies if we have missed

your comment, there were so many we had to select just a few.

Do you know your presidents?Answers

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Blackpool will be playing host to APCOM’s flagship event 22-24 September 2015What better place could you ask for, being Britain’s most popular holiday destination, providing more thrills and excitement than any other.

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