the official voice for the alberta association of recreation facility personnel (rfp ... ·...

Postal Registration: Canada Publication Mail Sales Product Agreement No. 40037331 - Calgary, Alberta

RETURN UNDELIVERABLE CANADIAN ADDRESSES TO: RFP LEISURE LINES, P.O. BOX 100, COCHRANE, ALBERTA T4C 1A4

FEATURE STORY: Health and Wellness

7th Annual Skip Hayden Memorial Golf Tournament: Wrap Up

IN THE WORKPLACE: Recreation Facility Operator Sees Real Value in Recent Ammonia Safety Training Institute Training

Pruning Your Landscape for Overall

RECREATION FACILITY PERSONNEL

aarfp.com

The Official Voice for the Alberta Association of Recreation Facility Personnel (RFP)F

AL

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8 LEISURELINES

Photo courtesy of Stuart Ray

www.pinnacleaquaticgroup.com

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FEATURE STORY

ASK AN EXPERT

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Pruning Your Landscape for Overall

Health and Wellness......................................................16

7th Annual Skip Hayden Memorial Golf Tournament........19

Ice Resurfacer Zamboni Goes High Tech .......................24

Playground Maintenance & Inspection.........................27

Gas Detection - Bump Testing

Ammonia (NH ) Sensors................................................303

President’s Report ...............................................................4

Executive Director’s Report .................................................5

2018 RFP Board of Directors................................................7

RFP Associate Membership .................................................8

2018 RFP Course Schedule ................................................10

2018 RFP Course Registration............................................10

Meet the Instructor: Sonia Dodd.......................................13

Recreation Facility Asset Management (RFAM) ............14

Feedback is Key to Learn More About Your Impact.......22

Recreation Facility Operator Sees Real Value in

Recent Ammonia Safety Training Institute Training.......29

IN THE WORKPLACE

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We gratefully acknowledge the financial assistance from the lottery fundsdistributed by the Alberta Recreation and Physical Activity Division.

Leisure Lines is the official magazine of the

Alberta Association of Recreation Facility

Personnel, published four times per year.

To contribute articles, contact the

Communications Coordinator,

Monica Culic,P.O. Box 100,

Cochrane, Alberta T4C 1A4Phone: (403) 851-7626

Fax: (403) 851-9181Email: [email protected]

MISSION STATEMENTProviding Education, Consultation and

Advocacy for people involved in Recreation

and Facility Operations.

Postal Registration: Canada Publications Mail Sales Product Agreement No. 40037331 - Calgary, Alberta

RETURN UNDELIVERABLE CANADIAN ADDRESSES TO: RFP LEISURE LINES, P.O. Box 100, Cochrane, Alberta T4C 1A4

GOALS

1. Ensuring government awareness of industry needs for uniform facility education standards.

2. Implement the Marketing Plan specific to brand awareness and membership growth.

3. Increase use of technology for education promotion and communication.

4. Improve instructor and course material quality assurance.

5. Define and implement an effective board structure including roles and responsibilities.

PUBLISHING INFORMATION

VISION STATEMENT

VALUES

We are the leaders in recreation facility operations, contributing to an active Alberta.

Leadership

Fellowship

Diversity

Passion

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R F P L E I S U R E L I N E S PAGE 4

president’s reportRECREATION FACILITY PERSONNEL

ARTIFICIAL TURF • HARDWOOD GYMNASIUM FLOORING • SYNTHETIC SPORTS FLOORING • ATHLETIC TRACKS • SPECTATOR SEATING • SCOREBOARD AND VIDEO DISPLAYS • MESSAGE

DISPLAYS • GYMNASIUM EQUIPMENT • RUBBER FITNESS ROOM FLOORING

FA L L I S S U E • S E P T E M B E R 2 0 1 8

We have created

Facebook pages for all

four of our Education

Streams: Aquatics, Arenas,

Building Maintenance,

and Parks & Sport Fields.

We encourage you to join

these groups to both ask

questions and share your

knowledge. ”

”Hello Everyone! I hope a great summer was had by all. The “Ice Season” is just around the corner and the snow isn't far behind. Let's hope for a long, warm fall.

Our RFP Board of Directors met in June and our goal, as always, is to improve our services to the membership. As a result, we have created Facebook pages for all four of our Education Streams: Aquatics, Arenas, Building Maintenance, and Parks & Sport Fields. We encourage you to join these groups to both ask questions and share your knowledge. Any opportunity to network with fellow recreation facility operators is well worth the time.

Please feel free to contact any one of our Stream Representatives with questions you might have. Their names and phone numbers are found on the Connect tab of our home page: www.aarfp.com. This is a free service to you as an RFP member. If our Stream Reps don't know the answer to your question, they will help you find it.

The RFP Board will be meeting in September to update and re-create our Strategic Plan. This is an important document as it guides the activities of our Association.

As always, I would like to thank both the RFP Board of Directors and our dedicated staff for their commitment and all their hard work.

www.industrialmachine.ca

www.centaurproducts.com


S T U A R T R AYexecutive director’s reportRECREATION FACILITY PERSONNEL


AARFP has

entered into an

agreement with Red

Deer College to provide

facility operators with

two new certificate

programs. The first is

the Recreation Facility

Management

Certificate, and the

second certificate

program is the

Advanced Recreation

Facility Management

Certificate.

Welcome to our Fall edition of Leisure Lines. Time sure does march on and fall is once again upon us.

Everyone is busy with the change of the season. Summer vacations are a faint memory and it's time to get things in order for the inevitable coming of winter. I must admit fall is my favorite season: the days are warm and colourful and the nights are cool and fresh.

Have you heard the news?!

AARFP has entered into an agreement with Red Deer College to provide facility operators with two new certificate programs. The first is the Recreation Facility Management Certificate, and the second certificate program is the Advanced Recreation Facility Management Certificate.

To receive the Recreation Facility Management Certificate, the successful candidate will have completed their Arena Level 1 course, Pool Operator 1 course, Building Maintenance Level 1, their Parks & Sports Fields Level 1 Course from RFP. They must also complete the Foundations of Management, Effective Communications, Conflict Resolution and the Synergy of Teams courses from Red Deer College.

To receive the Advanced Recreation Facility Management Certificate, the successful candidate will have completed their Arena Level 2, Pool Operator 2, Building Maintenance 2, and the Parks and Sportsfields Level 2 course from RFP. They will have also completed the Applied Process Management, Strategic Planning, HR for Managers, Business Process Mapping and the Essentials of Finance courses from Red Deer College.

These two certificate programs are now available to you. All you have to do to start is to start taking the courses you have not taken from the list above. Once you have completed them all, a

New Recreation Facility Management

Certificate & Advanced Certificate

simple application needs to be filled out with Red Deer College along with a $100 processing fee and you will have earned your Recreation Facility Management Certificate (or Advanced Recreation Facility Management Certificate).

Four people graduated from this program in the first year and interest in it continues to grow. We hope that you will work towards your RFM/ARFM certification in the near future.

To register for the RDC courses go to: http://rdc.ab.ca/ContinuingEducationThe AARFP courses can be found at: http://www.aarfp.com/cgi-bin/courses.cgi

Mark your calendars for next year's annual training conference and tradeshow in Red Deer, AB.

We are currently putting together the program which promises to bring you relevant and timely topics that you can put to use in your facility operations. Keep an eye open for registration details,

conference session descriptions and lots of additional information that will be posted on our website at www.aarfp.com as soon as it is available.

On behalf of Rhonda, Monica and myself, we hope you have a safe, productive and enjoyable Fall!

AARFP Conference and Tradeshow –

April 7-10, 2019

”

”

www.jetice.com

PRESIDENTChris McKenna, Town of Ponoka

E: [email protected] 403.348.1185

PAST PRESIDENTRuss Tanner, City of Brooks

E: [email protected] 403.362.0135 (Ext 1)

PRESIDENT ELECTRob Pelletier

E: [email protected]

SECRETARY

TREASURER

EDUCATION REPSonia Dodd, Town of Stettler


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Carol Dunnigan, City of Spruce GroveE: [email protected]

780.962.7616

Les Turner, South Fish CreekCommunity Association


ASSOCIATE REPDaniel Robinson,

Pinnacle Aquatic Group Inc.E: [email protected]

403.453.1944

ARENA STREAM REPAllan King, Town of Stettler


BUILDING MAINTENANCE STREAM REPKevin Olsen, Town of Hanna


PARKS STREAM REPLarry Golby


POOL STREAM REPCheryl Wauthier, Vecova Recreation Centre


GOVERNMENT REPYvette Ng, Government of Alberta


EXECUTIVE DIRECTORStuart Ray, RFP Office

E: [email protected] • 1.888.253.7544

MANAGER, FINANCE & OPERATIONSRhonda Phillips, RFP Office


COMMUNICATIONS COORDINATORMonica Culic, RFP Office


2018 RFP

board of directors RECREATION FACILITY PERSONNEL

RFP OFFICEP.O. BOX 100, COCHRANE, ALBERTA T4C 1A4

403.851.7626 • Fax: 403.851.9181TF: 1.888.253.7544 • email: [email protected]

R F P L E I S U R E L I N E S PAGE 7 FA L L I S S U E • S E P T E M B E R 2 0 1 8

www.acousticsolutions.com

www.multigasinc.com


The Associate Membership of the Alberta Association of Recreation Facility Personnel are for companies that offer products and services to the recreation industry. This membership plays a key role in the success and growth of our association. The companies and their staff have consistently strived to provide excellent technical advice and first-rate products and services that are used by our valued members.

This list of our AARFP Associate Members is proudly provided for the benefit of our membership. When looking for excellence in products and services, we encourage you to look first to this list before you shop elsewhere. You will be pleasantly surprised to find everything you need right here. For a list of their products, services and contact information, please visit our Supplier's page at www.aarfp.com.

Lifesaving SocietyLongbow Sales Inc.

Master PoolsMayekawa Canada Inc.

Mersinco Enterprises Inc.Microbe Defence

Modern Energy Management Ltd.Multigas Detection and Reltech Drives and Controls

Musco Sports LightingNew-Tech Turf Products Ltd.

Nilfisk CanadaOMNI SPORT Inc.

Pacific Tier Solutions Inc. Book King SoftwarePark N Play Design Co. Ltd.Pinnacle Aquatic Group Inc.

PlayWorks Inc and ParkWorks Inc.Regent Supply

Schoolhouse Products IncScott Builders Inc.

Servus Credit UnionShaw Sports Turf

Softline Solutions AB Inc.SpaceAge Synthetics Ltd.

Splashables Inc.Startec Refrigeration Services

Stevenson Industrial Refrigeration Ltd.StonCor Group

Swish Maintenance LimitedThe Playground Guys

Tomko Sports Systems AlbertaTSE Technologies Inc.

Vilmac Inc.W.E. Greer Ltd.Watson Pools Inc.

WescleanWestern Gym and Recreational Supplies Ltd.

Western Pro Sporting and SupplyWestern Recreation and Development Inc.

White Ice 1995 Ltd.Whiteline Shelters and Tarps Ltd.

A2Z Arena Products Ltd.Acoustic Solutions

Alberta Association of Landscape ArchitectsAlberta Recreation and Parks Association

Amre SupplyApple Fitness Store Ltd.

Aquam Inc.Athletica Sport Systems Inc.

Automated Aquatics of Canada Ltd.Big Hill Services Ltd.

Blue Diamond Equipment Innovations Inc.Blue Imp Recreational Products of Canada

Bright SolutionsCanadian Leak Detection of Alberta Ltd.

Canadian Recreation SolutionsCanadian Red Cross

Centaur Products Inc.Cimco Refrigeration Ltd.

CLM Distribution Pool and Spa Products Inc.Colored Shale Products Inc

Commercial Aquatic SuppliesCritical Environment Technologies Canada Inc.

Energie Innovation Inc.Erv Parent Co. Ltd.

FCS Specialty Services Ltd.Fitness West

Fluid Consulting IncFox Building Automation Ltd

Gateway MechanicalGlobal Sport Resources

GPI Outdoor Designs Inc.Henderson Recreation Equipment Ltd

Industrial Machine Inc.JAC Incorporated

Jet Ice LimitedKinetic Systems

Landscape Irrigation Solutions Inc.LED in Action

RFP ASSOCIATE

membership RECREATION FACILITY PERSONNEL

Members shall conduct themselves in a manner consistent with the following:

• Act ethically and morally

• Maintain high ideals and integrity in all relationships

• Promote the Mission, Vision, Values and Goals of the Association independently, in groups and with partners

• Follow the Association's by-laws and laws of the land

• Interact with fellow members and invite prospective members

• Refrain from any activity that may disgrace or may be in conflict with the Association or employer

• In all these ways transmit this Association, not lessen but lift it, to greater heights.


code ofethics

www.cimcorefrigeration.com


If you are NOT a current member, you will need to become one before you

can register for a course. Membership is prorated. Everyone has to have a

current Membership to attend an RFP course.

2018 RFP

course schedule RECREATION FACILITY PERSONNEL

SEPTEMBER 2018September 5-6 ................Arena Operator Level 1 – Mayerthorpe

September 10-11 ...............Arena Operator Level 1 – Sylvan Lake

September 13-14 ............................Supervisory Skills – Red Deer

September 13-14 ...........................Pool Operator Level 1 – Taber

September 21 .................Arena Maintenance (Zamboni) – Leduc

September 26-27...............Arena Operator Level 1 – Wetaskiwin


OCTOBER 2018

NOVEMBER 2018

October 11-12 ....................................Supervisory Skills – Brooks

October 16-19 .........................Pool Operator Level 2 – Cochrane

October 16-17 ................Building Maintenance Level 1 – Redcliff

October 18-19 ................Building Maintenance Level 2 – Redcliff

October 22.........Lifecycle/Risk Management – Calgary (Vecova)

October 22-23.....Pool Operator Level 1 – Edmonton (Clareview)

November 5-6 ..............Pool Operator Level 1 – Calgary (Vecova)

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Arena Level 1

Certified Swimming Pool Level 1

Building Mtce. Level 1

Building Mtce. Level 2

Parks & Sport Fields 2

Supervisory Skills

*Prices subject to change. IF you are NOT a current member, you will need to become one before you can register for a course. Membership is prorated.

Everyone has to have a current Membership to attend an RFP course. This membership provides you with benefits such as access to our quarterly newsletters,

and several other online features you can check out at www.aarfp.com!

PAYMENT OPTIONS: Payment can be made via money order or cheque made payable to “R.F.P.”. VISA, MasterCard and Purchase Orders also accepted. Payment MUST BE RECEIVED one week prior to the start of the course. Payment will not be accepted at the course.

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Arena Level 2*

Advanced Swimming Pool Level 2*

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Parks & Sport Fields Level 1

Arena Mtce.

Curling Mtce.

Lifecycle/Risk Management

Custodial

Developing a Policy & Procedure

Facility Manual

2018 RFP

course registration

$425.00 (includes $20.24 GST)

$665.00 (includes $31.67 GST)

$275.00 (includes $13.10 GST)


CLICK HERE TO REGISTER

online

CLASS SIZE:Maximum 20

COURSE START TIME:8:30 a.m.

FINISH TIME:5:00 p.m. on the last day

NOTE: ** Level II will be required to dosome after class & evening work.

Membership Rates: Individual: $95. Facility: $400. Associate: $310.

www.aarfp.com


For more information or to register

contact Red Deer College (RDC) at:

Phone: (403) 356-4900

Fax: (403) 342-3278

Email: [email protected]

RECREATION FACILITY PERSONNELRECREATION FACILITY PERSONNEL

Red Deer College (RDC) and Alberta Association of Recreation Facility Personnel

(RFP)

are pleased to announce a certificate for career-minded recreation facility personnel

Recreation Facility Management Certificate (RFMC) for Fall 2018

www.aarfp.com www.rdc.ab.ca

REGISTEREARLY FOR

2018!

Want to see your ad here?Contact Monica at [email protected] today!

Want to see your ad here?Contact Monica at [email protected] today!

Photo courtesy of Stuart Ray

www.mayekawa.ca


Sonia Dodd is the Education Representative on the RFP Board who currently works as the Aquatic Manager at the Stettler Swimming Pool. She teaches Pool Operator 1 and 2 courses for RFP. We interviewed Sonia as the first instructor for a new Leisure Lines series called “Meet the Instructor”.

Originally, I was a nurse. I wanted to be home with my kids instead of working shifts at a hospital. I had an opportunity to take a job at a pool and said sure let's go for it. Shifting to a career in aquatics was time-consuming. It took lots of training, lots of hours. But I love my job. I have no regrets. I've been working in Stettler for over 18 years now.

I heard about RFP after doing water tests one day. I asked my manager is this right? He said, oh yeah, that looks right. At the time, he was an instructor with RFP. He said if you want to learn more about this, you should take RFP's Pool Operator 1 course. That was February of 2001.

After being a member for a few years, I wanted to help change things. I wanted to become an RFP instructor and have the facility I work in to be a safe, happy, enjoyable place for people to come to. Safety is huge for me.

For 6 years, I was the Zone Rep on the RFP Board. We were always trying to find a post-secondary institution to partner with. It was tough to find the right group. One year, I was taking my courses for Occupational Health & Safety (OH&S) at Red Deer College and I approached them about our partnership idea. It was just the right time, and the right person, the right foot in the door. We started our negotiations. Our contact at RDC was very excited when we proposed the program in May of 2016. She said we would have it up and running within a year and we did. We got it done. We signed the contract in April of 2017. I couldn't believe how many people came up to ask about it at Symposium this year.

It did. I wanted to see what they were teaching so I could speak to it. I wanted to walk the walk, not just talk the talk. All

Q: Tell us about your career path, Sonia. How did you get started working in Aquatics?

Q: When did you become a member of RFP?

Q: Tell us a bit about RFP's partnership with Red Deer College and the Recreation Facility Management Certificate program. How did that come about?

Q: You recently graduated from the RDC/RFP program yourself. Congratulations! How did it feel completing the program you helped create? That must have felt good.

SD:

SD:

SD:

SD:

RDC courses are beneficial, even if you don't want to move into upper management streams. Professional development is the key to moving forward.

I'd like to make sure our RFP courses are top quality. I want to continue with the evolution of courses. We've talked about an outdoor pool course.

For the next steps, I'd like to see us building a partnership with Alberta Municipal Health & Safety Association (AMHSA) and improving safety in the workplace. AMHSA is well established. We all work in municipalities, and with Bill 30 we're all legislated, helping with Certificate of Recognition (COR), that helps with the safety of all workers. Not all municipalities are certified yet but they should be. There's only 100 that are certified. Little towns are currently going through certification. It will take time. Safety should be everybody's passion.

Learn as much as you can, don't be afraid to ask questions. There's a chance for you. A door will open. You might be in a position for a long time but that's OK. For aquatics it can be a career, it doesn't have to be that job before you get a career.

With a new grandson to spoil, her job as Aquatics Manager in Stettler at the Stettler Swimming pool and role as Education Rep on the RFP Board, Dodd leads a life filled with learning, leading and laughter.

Got Education Rep questions for Sonia? She can be reached at [email protected].

Q: As Education Rep, what are your goals for the future of the RFP's curriculum? What would you like to see happen next?

Q: What advice would you give to pool operators who are just starting out on their career?

SD:

SD:

Meet the Instructor - Sonia DoddEducation Rep., RFP Board & Pool Operator Instructor

by Monica Culic, RFP Communications Coordinator

SPORTS SURFACES & FACILITY EQUIPMENTOVER 9000 COURTS – SINCE 1978

TENNIS BASKETBALL SPORTS GOLF TRACKS

www.tomkosports.com

Tennis & Basketball Courts

Tracks / Pickleball Courts

Baseball / Hockey / Golf

JOHN DAFOE

Toll Free: (877) 631-19136C, 624 Beaver Dam Road N.E. Calgary, Alberta T2K 4W6

www.tomkosports.com


The Ontario Recreation Facility Association (ORFA) continues to endorse the Recreation Facility Asset Management (RFAM) solution to members. The result? RFAM is facilitating the collection and organization of recreation inventory data for a number of municipalities. The inventory module, a free benefit of membership in ORFA, helps staff maintain an up to date roster of various recreation assets including arenas, pools, community centres, parks, trails, playgrounds, etc. This approach is the first step in the development of aggregate data which will assist in establishing a provincial standard. Inspections, work orders, and an electronic warehouse are a number of additional features that are currently offered at no obligation for a monthly fee.

A benefit of the RFAM solution is that it strengthens the lines of communication within a recreation department by having one central location where all staff members can update and contribute to the upkeep and maintenance of capital assets.

Many municipalities and organizations agree that RFAM is the most effective way to store information for their asset inventory, complete routine inspections and close work orders which results in safer buildings within the community. Individuals involved in parks and recreation agree that RFAM is an enhanced digital solution tailored specifically for the recreation industry in contrast to paper, spreadsheets, or other products.

The Alberta Association of Recreation Facility Personnel (AARFP) and the Recreation Facility Association of Nova Scotia (RFANS) have also adopted RFAM and are following in ORFA's lead to provide the solution at no cost as a benefit of membership. In April 2018, RFAM was introduced to over 100 individuals from different cities and towns across Alberta attending the AARFP conference in Banff. In May 2018, ORFA and Marmak accompanied RFANS to the 2018 Atlantic Recreation and Facilities Conference and Trade Show, where considerable interest was shown by other recreation facility associations as well as a number of cities, towns and consulting firms.

About RFAM, AARFP Executive Director Stuart Ray says, “We recently came onboard with ORFA and Marmak to make the Recreation Facility Asset Management software program available to all of our 1500 plus members. Our members now have a tool to assist them in their facility asset management roles. The initial interest in the program has been great and as more of our members become aware of the potential of this product we anticipate many more facilities and municipalities will be utilizing it. The beauty of the software is that it was developed with input from recreation facility operators who know what their needs are to operate and maintain multiple assets. It is a tool every facility operator needs in their tool box.”

Les Turner the General Manager of CardelRec South mentioned, “To meet our asset management needs, we were looking for a software program that would be customizable to our unique facility and easy to use for our staff. By chance, we came to learn about

RFAM and quickly realized that this product not only met and exceeded our two primary needs, but it also offered so much more. In short order, we were also benefiting from the lifecycle planning, inspection, work orders and preventative maintenance modules. Through RFAM, we are able to extend the lifespan of our capital assets. As a bonus, the staff at Marmak Information Technologies are friendly, patient and easy to deal with.”

There are currently over 50 users of the RFAM program across Canada with a number of other interested municipalities.

ORFA and Marmak are currently in talks with a number of recreation associations across Canada to offer the RFAM to their members and make it a national solution for recreation facility asset management. Beyond municipalities and recreation associations, RFAM has also garnered interest from organizations such as consulting companies and private firms. These relationships will help with further development and adoption of RFAM.

It is evident that RFAM is becoming a valuable component in managing recreation facilities. It's simple and easy functionality has made RFAM the software of choice for recreation facilities staff.

Recreation Facility Asset Management (RFAM)

IN T HE WO RKP LAC E

www.wegreer.com


www.automatedaquatics.com

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Pruning Your Landscape for Overall Health and Wellnessby Monica Culic, RFP Communications Coordinator

FEATURE STORY

We recently talked with Arnold Heuver who spoke at RFP's 2018 RFP Annual Conference and Trade Show in Banff, AB about pruning.

Arnold was born in the Netherlands and received his formal education there. He worked for some time in farming and Horticulture until his emigration to Canada in 1969. Arnold managed a wholesale Tree Nursery from 1971 until 2011. The nursery consisted of 300 acres of Caliper trees, Pot in Pot growing and container plants. He started his own consulting company in 2012 and works now for nurseries, landscapers and municipalities.

Current Activities: Scouting for pest and diseases. Pruning workshops. Advice on all aspects of nursery operations, landscape and nursery related issues.

Education: I.S.A. Certified Arborist Landscape Gardener Journeyman Agriculture College in the Netherlands

We prune to have a pleasing, strong healthy plant. We remove dead and diseased wood. We want to keep the tree healthy, so we prune it.

Form the plant into a desired shape and structureOvercome structural problemsEncourage floweringPromote fruit productionGet a clear stem heightRemove dead and diseased woodClean up after windstorm/snow damage

Here's something people need to remember: the absolute perfect tree does not exist. Just like a human being after the age of 19, we get wrinkles, age spots, and grey hair.

When I was dealing with landscape architects and city requirements, they say they want the perfect tree so they don't ever have to prune. I told them if you ever find one in the city let me know and I will grow one just like it. You prune the tree the best you can to help it survive to the best it's supposed to be.

Bad pruning means typically planting a tree in the wrong place. You need to look for another tree. Remove it. Plant something else. If it is overgrown and overcrowding your yard, remove it.

A landscape, if you want to keep it nice, once and a while you need to take things out and refresh it. It's just like your wardrobe: you need to take pieces out for a fresh look. There is an expense to keep a landscape looking fresh, though. People think they can do it once and that's it. That's not how it is. If you want to do that, you need to have a total understanding of how things are going to look: the colour shape, etc. After a while, people want something different.

Some people freak out when you want to cut a tree down because they say it's not environmentally friendly. If you're concerned about the environment then plant another tree somewhere else. Sometimes the tree needs to be removed.

In most cases, in the fall or spring and if there is an

Q: Arnold, why should we prune?

Q: When is the best time to prune?

AH:

Top reasons we prune:

•

••••••

AH:

adjustment to be done it can be done through the year. It can be done all year. Except for elm, which

sthas a pruning ban from Apr 1 to Oct 1 because of Dutch Elm (DE) disease. The pheromones attract the elm bug beetle. We don't have it here in AB but it was instituted by the government and the DE people will be watching this.

If a branch breaks off, we can prune it off. But otherwise no pruning in the summer. If people want to know more about it, check out the Dutch Elm website.

It will grow any which way, the way the plant wants to grow. In most cases, it's not desirable in our landscape. Nature does it on its own. In the forest, it's survival of the fittest. If we don't want our yards taken over with trees and shrubs, we need to prune. Your neighbours might not like you otherwise. The next branch might come through the roof. If you don't prune trees, they fall on things, unless you pick your trees carefully.

Our urban landscape are not nature. People want to think so. We want to have grass under it, we want to have space, a view. Our urban yards are not nature. You look along the river valley in Calgary there's a lot of nature there. For your yard, you have to accept the fact that it is not natural. Once you manage your landscape you have to keep managing it.

People really need to remember at a young age, you need to shape and manage the tree. Think of it like a child growing up. If you have a 2-year-old you

spend a lot of time teaching and training, shaping their lives. If you have an 18-year-old you do not teach them anymore. The frequency needs to be more so in the formative years. From then on, it's minor. If it grows too big you need to remove it. If you pruned it right you don't have to do much.

Compared to a human being, a tree can live 100 years and it might not need much more care if it's in the right spot. Like a little kid, if you don't set boundaries, you don't have boundaries. Trees are the same.

People always ask me; do you need to spend a lot

Q: What do you say to people saying that nature takes care of it as an argument for not pruning?

Q: How often should we prune?

Q: What kind of tools do you need to prune effectively?

AH:

AH:

AH:

of money to get good tools? My answer is you get exactly what you pay for!

If you go to a chain hardware store, you get $18.55 worth of tools. If you're going to prune, use a good quality brand like Falco and Baco. Corona is not bad either.

I do a lot of pruning training with nurseries. Sometimes they have a pair of pruners, they say can you help our people learn to prune, and when I see the pruners they are using, I throw them somewhere they cannot retrieve them. They are terrible. You get what you pay for. I say give them a pair of pruners that works. If you're gonna pay this person to prune, give them a tool that will work and stay sharp.

You won't find quality pruners in the big box home stores. You will have to go to professional places like Alberta Forest and Gardens, or The Arborist, or Lee Valley Tools. They sell Falco pruners. If it's a homeowner that makes 10 cuts a year, I don't care. When your job depends on having good pruners, you need to spend some money: $55 or $60 a pair. When you get pruning cuts with poor tools your tree suffers.

Always disinfect if you prune disease! You can cross contaminate. If you cut disease always cut back 6” from the infected area, into clean healthy wood. You have to clean your tools. FIreblight is a bacterial disease. It's bad. Products to use for that, old product is bleach which is terrible for your clothes, use alcohol, a mickey (laughs), or windshield washer fluid, heat will do too. There are

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www.startec.ca

www.longbowsales.com


Lysol products on the market too. The Arborist would have that stuff.

I like to use an orchard ladder, it's a 3-point ladder. Only thing is, an orchard ladder should be only used on soil or grass because that leg needs to rest on a soft surface; on concrete, you would fall flat on your face. Safety sees two people working on a ladder every time. The orchard ladder has a wider foot. You lean sideways and it's much more stable. It's easier to get in amongst the trees you can set it in the tree branch, there's a reason they use those in apple

Q: Tell us about ladder safety.

AH:

orchards You can get them up to 18 feet. You have to decide how proficient you are and your abilities are, and at some point, you call in the professionals. I don't want people to climb trees unsafely. There is a point that properly trained people should be called in.

If you have any pruning questions for Arnold, you can reach him at:

Arnold Heuver Consulting Phone 403-862-2398 E: [email protected]

FEATURE STORY: Pruning Your Landscape for Overall Health and Wellness

www.white-ice.com



7th Annual Skip HaydenMemorial Golf Tournament

By Monica Culic, RFP Communications Coordinator

In spite of the smoke-filled skies and balmy

thtemps, the 7 Annual Skip Hayden Memorial Golf Tournament took place at the Olds Central Golf Course in Olds, AB.

With a larger number of RFP members golfing (56) up 58% from last year, the RFP's annual golf tournament is gaining notoriety as a way to spend a fun day networking with recreation facility colleagues and sponsors.

The day featured best ball, a delicious BBQ chicken and rib dinner as well as prizes for longest drive, closest to the pin and longest putt. We created a golf photo contest with Lacombe's Sandi Stewart winning for the most creative entry entitled, “Keep the Ball”. Only Sandi knows the secret behind that photo's success.

The Battle of Alberta was alive and well as the team from Rogers' Place took home a bounty of prizes this year. They were the winning team of golfers with the best score (61). The men's longest drive was won by RFP Instructor and Rogers' Place Supervisor of Ice, JJ Straker. Men's longest putt went to Brian Hennessy. Men's closest to the pin was won by Doug Cobb. Jody Louwen of Chestermere Rec Centre won for the ladies' longest drive. Gwen Snell won for longest putt. Annette Boomer won for closest to the pin.

We encouraged golfers to dress up in their craziest golf clothes and we were not disappointed. Not surprisingly, Les Turner of SFCRA won for craziest outfit with his Calgary Flames shirt, argyle socks and two-toned golf slippers. That's right, slippers. Mr. Turner was reported to have said that his footwear was “extremely comfortable” which I'm sure helped his team's overall golf score.

Huge thanks go to Lisa Copeland of the Alberta ALS Society who joined us for the

Thursday, August 16, 2018 at the Olds Central Golf Course

day to sell 50/50 tickets. The ALS Society of Alberta is a non-profit organization dedicated to making each day the best possible day for people living with and affected by Amyotrophic Lateral Sclerosis (ALS). It is the only non-profit organization in Alberta that provides support to those affected by the disease, and is the largest per-capita donor to the national ALS research program.

Congrats went to Edmonton's Matt Ruptash from Rogers' Place won over $200 cold, hard cash in the ALS Society of Alberta 50/50 draw.

We are pleased to partner with them and support the charity that assists folks struggling with the same illness Skip succumbed to.

A special Thank You goes out to official photographer and RFP ED Stuart Ray, Sandi Stewart (Lacombe), Russ Tanner (Brooks) and the RFP Golf Tournament Committee for all of their help.

And finally, a heartfelt thank you to our sponsors, White Ice, Playground Guys, Servus Credit Union, WE Greer, Gateway Mechanical, Scott Builders, MultiGas RelTech, and Toromont CIMCO, for their financial support. A special nod goes to Scott Builders for their delicious candy-filled tent and to Ron Sweetman at the Playground Guys for his

thadult libations on the 13 hole. Contact these organizations when you need recreation facility related goods and services. Top notch.

Good game, good food, good friends. That's what Skip was all about.

We look forward to seeing you all next year that the 8 Annual Skip Hayden Memorial

Golf Tournament.

SKIP HAYDEN MEMORIAL


www.critical-environment.com


A while ago, I was chatting with a group of professionals and the topic of feedback came up. Most of the group cringed, likely remembering a time when they received something unsolicited or overly harsh from a peer or their supervisor.

Feedback is both essential to our continued growth and development as professionals, and often tinged with guilt, shame and defensiveness. A solid definition of feedback is as follows:

“Feedback is any response, positive or negative, that is given to someone else about the impact of their behaviour.”

Most of us have a tough time giving and receiving good, honest and useful feedback because we are afraid of causing the other person pain or feeling the pain of guilt that can come with receiving constructive feedback. Other times we might simply not have the energy to engage in tough conversations, or we might have difficulty in separating out feedback on our character (who we are) with feedback about a process (what we did/didn't do).

We have strong emotions attached to our work, and those emotions can manifest in unhelpful ways while trying to give and receive feedback.

Here's the thing, though. You are always getting feedback. Effective feedback is essential to our own and others' overall growth and well-being.

Feedback is present in every single interaction with another person. From eye contact, tone of voice and body language, to what people are actually saying and whether or not they're even willing to engage in a conversation with you, every response that we get to our actions is a form of feedback.

Every good leader I have ever met wants to know what kind of impact they are having on employees, colleagues and their organization. And when it comes to impact, we all want to have a positive impact. Our intention is to be a resource: helpful, present and attuned to their needs. Unfortunately, our impact isn't always felt that way. Sometimes, despite our best intentions and efforts, people might experience us in ways that damage our relationships and disconnect us.

If you're looking for it, you'll start to see feedback everywhere. You'll start being able to track your impact and take steps to align that impact with your good intentions.

Questions a good leader may ask themselves include:

Here are four ways to build your skills with feedback:

1. Ask for Feedback:

2. Give Feedback:

3. Receive Feedback:

· Am I doing good work? · Do my employees and colleagues trust me? · What am I doing well? What can I improve on?

The answers to these questions can shed light into our leadership abilities and where we may need improvement.

In the book “Right Use of Power: The Heart of Ethics” (2015), author Cedar Barstow offers many practical strategies for giving, receiving and using feedback to encourage open and authentic communication, keep your relationships current and alive and learn more about yourself and your impact on others.

“Effective feedback is one of the most essential skills we can develop to deepen our relationships with others and provide effective service to our people. It should be considered an investment in relationship and a become a core practice.” Barstow states.

Be proactive. Ask often and be specific in your request: “I'm curious about how you experience my ________ (name a behaviour).” Be sure to get feedback from multiple sources.

Ask the receiver about their willingness to receive both positive and negative feedback. Be specific and concrete, using examples from the present or recent past. Choose your words wisely. Be cautious not to interpret their behavior. Most importantly, don't be attached to the outcome. Whether or not that person changes their behaviour is not up to you, they may experience your feedback as a gift…or not. Remember the only person you are in control of is yourself.

Relax and take a deep breath. Listen intently and try not to become defensive or explain yourself. Ask for specific examples if the feedback is unclear. Respond to the feedback in a way that encourages future feedback.


Feedback is Key to Learn More About Your ImpactBy Jeff Couillard, Founder, Attainability

Jeff Couillard is an experienced leader in the nonprofit, education and community sectors. His vision is to help people (and organizations)

change for the better. From leading multi-disciplinary professionals to facilitating change management, keynote addresses to small group

facilitation, Jeff has a knack for engaging teams in the conversations that matter.


continued...


4. Use Feedback:If the feedback is new, ask for a second opinion and/or perception of the feedback. Give challenging feedback some time and space before deciding on how to incorporate it. Try a new behaviour and ask the other person if it's the kind of outcome they were hoping for.

The best feedback is not a demand for a person to change. It might include a request for change, but the feedback itself is simply information about your impact on other people (both positive and negative), and a wonderful opportunity to reflect on whether or not that impact is aligning with your intentions.

Feedback is really valuable. With effective feedback, we have the opportunity to grow and maximize our positive impact in both our work and our personal lives.

For more information on how feedback can be a benefit in your organization, contact:

Jeff CouillardFounder, Attainability Group(403) 404-9087www.attainability.ca

Feedback is Key to Learn More About Your Impact


www.omnisport.ca


In November of 2017, the Zamboni Company introduced the Zamboni Connect™ System. Zamboni Connect brings the Internet of Things to the world of ice resurfacing. The new system uses data from the machine to allow the facility owners and machine operators to harness the power of intelligence from their resurfacer.

As the industry leader in ice resurfacing, Zamboni identified a broader need for arenas to have visibility into the ice resurfacing operation, and the maintenance and performance of their machines. The Zamboni Connect System allows each ice maintenance team to access the information they need to efficiently use their ice resurfacing equipment. As unique users, each ice arena is granted access to their important digital materials including machine-specific maintenance logs; suggested preventative maintenance calendar and notifications; service manuals; operational video presentations; diagnostic codes and troubleshooting tips. The dashboard connects a team's communication, providing a platform for documentation and consistency between machine operators.

Using a facility's WiFi network, the machine shares data collected from each resurfacing, battery charge, etc. with the app displaying useful information and a quick comparative analysis versus the past week's performance. Each ice arena's personalized dashboard is accessible from any screen. At any hour of the day. The ability to login to the web-based platform from any computer or mobile device grants instant access to remotely oversee an operation. The cloud-based data is also accessible via the Zamboni Connect System mobile app which was developed for iOS and Android devices.

Designed for ease of use, the customer interface is tailored to the needs of a facility with options for simple and complex presentation of data and reporting to accommodate single machine operations as well as multi-machine fleets. Zamboni Connect has a digital “toolbox” filled with useful metrics to monitor and enhance the performance of the Zamboni ice resurfacing machine. The web based and mobile applications were built to display the data retrieved from the machine in a way that would allow large or small operations to have an easy to manage dashboard for quick reference as well as comprehensive reporting capabilities, showing the entire history of one machine or an entire fleet. Access to a machine's entire history creates a library of useful information needed to minimize downtime and optimize an ice arena's operation. Reports can be customized to view daily/weekly/monthly or any variable and combination of data points collected.

Operators of fuel-powered machines can evaluate consumption of fuel and ice-making water in addition to viewing RPM, engine coolant temperature and ground speed data. Electric resurfacer users can monitor electric consumption, battery charge, battery

temperature, charge duration, ice-making water consumption and ground speed data. The Zamboni Connect System dashboard for all machine models will record and display diagnostic trouble codes, and then reference their status. Facility owners can opt to have the codes sent via text message or email or to both places, assuring them of real-time updates when a potential issue arises.

Diagnostics and historical data from a fuel-powered machine's engine or electric-powered machine's battery, motors and controls gives operators the insight they need to maintain a busy rink schedule. Service and routine maintenance can be planned in advance, using the maintenance schedules which are provided as an additional resource online. All suggested and performed maintenance activities can be recorded and displayed in the digital maintenance log, which can be downloaded and searched for details. The service provider or fleet maintenance team can reference data back to the day the machine arrived, using predictive maintenance to prevent downtime and to extend the life of the machine. The ability to monitor critical performance metrics can assist a facility in identifying trends in energy consumption, battery health and more, allowing operators and management to make a well-informed decision.

The ice business is notoriously difficult with high costs related to equipment maintenance and utilities being an ever-present challenge. This new tool provides a team the platform to communicate, document, and reference important information about the ice maintenance process. Optimizing the performance and reliability of resurfacing equipment with detailed routine and scheduled maintenance items can minimize or avoid inconvenient and unplanned service interruptions. The ability to monitor energy and water consumption and other variables during resurfacing provides a new vantage point to save valuable resources and improve a facility's bottom line. The Internet of Things is coming to the ice industry and your local ice arena.

ASK AN EXP ERT

Ice Resurfacer Zamboni Goes High TechBy Paula Coony, Zamboni Company


www.whitelineshelters.com

www.aquam.com


A SK AN EXP ERT

Playground Maintenance & InspectionBy Pat Zelenak, Design & Sales Manager, PlayWorks Inc.

Playgrounds have changed significantly over the past 40 years. Concrete, grass and compacted gravel have all been replaced with resilient surfacing to reduce life-threatening injuries. Furthermore, loose chains and ropes have been removed to minimize entanglement injuries.

According to the Injury Prevention Centre at the University of Alberta, “every year, 2,447 children aged 5 to 14 years are treated for playground injuries in emergency departments. That's 7 visits per day.”

The last thing any community wants is for a child to sustain a serious injury while playing in the playground. As the owners of playground spaces, cities and municipalities have a duty to install CSA approved equipment and keep that equipment and property in a safe condition.

There are several elements to an effective risk management plan. First of all, every playground owner should keep an up-to-date copy of the CSA's minimum standards for playground equipment. Alongside the CSA guide, owners should implement weekly, monthly, annual inspection checklists with supporting reports.

The manufacturing of playground equipment in Canada follows guidelines set out by CSA. However, after years of use, equipment

Playground Injuries

Risk Management

Inspection Policy

begins to wear down and hazards appear. Regular inspections of a playground will help to keep the equipment performing to the best of its ability. An inspection checklist records how and when the equipment was inspected, if any concerns were identified, and if any repairs were required.

Depending on playground usage, a daily or weekly inspection may be required to ensure

equipment is functioning as intended and all hazards are removed. A monthly inspection will uncover any potential hazards or future issues. An annual comprehensive report details the daily/weekly inspections and monthly reports. This report includes any observations, maintenance, repairs or injuries that have occurred in the space. Before the playground is opened to the

public, a comprehensive inspection should occur to ensure the design, equipment and installation meet the requirements of the CSA-Z614 Standard.

Approximately 30-45 minutes is required to inspect the park depending on the size.Staff should look for any damage, vandalism, or hazard such as loose chains/ropes, sharp edges, cracked slides, missing

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Daily/Weekly Inspections •

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ASK AN EXPERT: Gas Detection in Recreational Facilities (continued)

guard rails, broken rungs, or protruding nuts and bolts. Surfacing should be inspected for resiliency and replenished if needed.Documenting all issues and the necessary actions taken is required for every inspection even if no issues are found.

Approximately 1.5 to 2 hours again depending on the playground size.In addition to the weekly inspection items above, equipment should be inspected for loose hardware and clothing entanglements and play spaces for broken fences, benches, and bins. Loose surfacing at the bottom of slides, swings and rotating equipment tends to get compacted or displaced. Regularly replenishing surfacing will keep surfacing resilient.A Triax Impact Tester can determine whether pour-in-place rubber surfacing is able to protect against falls.

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Monthly Inspections•

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• As with weekly inspections, documentation is required for every inspection even if no issues are found.

Injuries from falls, including broken limbs, may occur no matter what playground surfacing material is used or whether the equipment is in perfect condition. However, by keeping regular inspection schedules, the municipality can decrease the likelihood of a serious injury from damaged equipment.

For more information, contact:

Pat Zelenak Design & Sales ManagerP: 780.453.6903 F: 780.454.5645 1.800.667.426412824 - 141 Street, Edmonton AB, Canada T5L 4N8

www.bighillservices.com


Following the Fernie Memorial Arena ammonia leak tragedy in October of 2017, a series of courses were created June 15 & 16, 2018 in Calgary and June 18 & 19, 2018 in Edmonton in partnership with the Ammonia Safety & Training Institute from California, USA (ASTI, https://ammonia-safety.com/) and MultiGas Detection (www.multigasinc.com).

Jeff Thom, Facilities Maintenance Technician, at the Canmore Recreation Centre was one of the leaders of this course's offering. We spoke to him in Canmore, AB.

The motivation behind my pushing to make this happen was the Fernie ammonia leak incident. I've worked in this industry for 20 years. Two years ago, myself and a couple of other guys went to the ASTI training hosted by MultiGas. It is the most useful information on ammonia safety out there. I should have taken this training 20 years ago.

We saw there was a huge need for ammonia safety training. It was expensive but it was worth it. Normally you have to fly to California and take part in their 4-day course and spend $5K, but with this course in Calgary, you got a $50 training session in your own town.

We also had them go through our procedures with us. We looked at stuff like what's a good radius if we ever have a full release and letting our neighbours know. We have a new plant room coming this fall. Last week, after reading the Fernie report, I have a new 'To Do' list, to make sure we put the right systems in place to make sure something like that doesn't occur here.

We decided to purchase full face masks and respirators for all of our staff that go into the plant room. Anytime anything on the plant room was touching the ammonia side, like adding or draining oil people would be wearing face masks. We also have a hand-held detector during that type of work as well. We purchased small escape respirators when doing the plant check so they don't have to wear the full masks doing a plant check, so they have a better chance of getting out when doing a check.

Reading the report that just came out (from Technical Safety BC), about the Fernie incident, I can see how it all played out and how it seemed like no big deal at the time. It never seems like a big deal…until it is. The report helped shed light on what happened that day and a number of factors all working together to cause that tragedy.

Q: Tell us about the reasoning behind the creation of the ASTI Training Days held in Alberta in June, Jeff. What was the driving force behind this course?

JT:

The more people that learn to work with ammonia safely, the better.

I went to the Calgary session. I think it was well received. The majority walked out feeling better about ammonia. Since then I've had some phone calls and emails from people thanking me for helping make this course happen. Only one was really concerned. Their staff came back from training and told their manager about it and scared them and said we need to fix things or else, and they got the manager all worked up.

I clarified things with the manager and told him what he could do that doesn't cost much and would make things a lot safer. I told him if he could round up some money he could make a few improvements. He was feeling better at the end of the call. The next chance he gets he will probably go attend a course himself.

I definitely recommend it to people working in recreation facilities. The goal was to get more involvement from fire departments and the guys working in refrigeration companies. I spoke with a number of mechanics who said they got a lot out of it as well.

The original plan for the second day was to do live releases outside. That's what ASTI does. With the fire department attending, the venue said that won't be a problem. Then somebody said no, we don't want you doing live releases, which is unfortunate they took that approach. We would have more people walk away with more hands-on knowledge.

My understanding is they intend to run more of the ASTI courses.

Established in 1987, the Ammonia Safety & Training Institute (ASTI) is an organization dedicated to making ammonia (NH3) the safest managed hazardous material in the world. Bringing together leaders from industry and public safety organizations with hundreds of years of combined experience, ASTI provides safety management support through the effective use of Prevention, Mitigation, Preparedness, Response and Recovery (PMPRR) training. All courses meet OSHA standards. (Taken from www.ammonia-safety.com, 2018).

For more information on the ASTI training for your facility, visit their website: www.ammonia-safety.com.

Q: How was the course received? What was the general consensus about the course?

Q: Would you recommend the ASTI training course to other facility personnel?

About ASTI:

JT:

JT:


Recreation Facility Operator Sees Real Value in RecentAmmonia Safety & Training Institute (ASTI) Training

By Monica Culic, Communications Coordinator


A SK AN EXP ERT

GAS DETECTIONBump Testing Ammonia (NH ) Sensors3

By Rebecca Best, Critical Environment Technologies Canada Inc.

flowing a concentration of gas that is slightly higher than the Low alarm setpoint of the gas detector for a short period of time (1-2 minutes or less). The purpose of a bump test is to confirm that the sensor responds to the presence of gas, the low alarm will activate and the gas detector overall is operating appropriately. The bump test is used to confirm that your life saving gas alarm device is working correctly. A bump test does not measure the accuracy of the sensors or its state of calibration.

Electrochemical toxic gas sensors tend to output “0” in clean air and “0” when they have expired so it is important to bump test a sensor for critical applications to ensure the sensor has not expired. If at any time the NH sensor has been exposed to an 3

undetermined amount of NH a bump test should be 3

performed.

An important part of the bump test process is keeping a record of the readings. A consistent bump test schedule with recorded results can help you monitor the overall health of the sensor and the gas detection system in general. It can alert you to inconsistencies which may indicate that the detector is not performing properly and requires further attention.

CETCI's Ammonia sensors have a lifespan of approximately 2 years in air. To take full advantage of the operational lifespan of the sensor, it is important to understand how the gas concentration and the length of time of exposure affect the sensor. Regular exposure and long-term exposure to very low levels of ammonia over time will consume (reduce the lifespan) of the sensor. Exposure to very high concentrations of ammonia can kill the sensor leaving it useless for detection. Therefore, it is important to use a lower concentration of NH 3

gas for bump testing.

Bump testing a gas sensor involves

Keep a Log

Increasing the Lifespan of Ammonia Sensors

Depending on what concentration of NH you are using for the bump test, 3

the length of time you will be applying the NH should change. In most cases 3

the Low alarm setpoint is either 25 ppm or 35 ppm. To perform a bump test, you will need a test gas that exceeds this low alarm point. There are three common concentrations of NH gas 3

that are available: 50 ppm, 100 ppm, 300 ppm. For each of these you should use a different length of time for the exposure of the gas to the sensor.

If the Low alarm setpoint for NH is 25 ppm and the bump test 3

gas concentration is 50 ppm, it could take up to approximately 2 minutes to trip the Low alarm for a sensor of

moderate age.

If the Low alarm setpoint for NH is 25 ppm the 3

bump test gas concentration is 300 ppm, it could take as little as 10 seconds to trip the Low alarm for a sensor of moderate age.

In both cases your goal is to trip the Low alarm, but also reduce the exposure to the gas. Best practice is to remove the gas as soon as the alarm trips.

Bump tests should be done once a month. If a bump test fails, a full calibration should be done. Otherwise, a full calibration should be done every 6 months. The sensor should be replaced every 2 years or more frequently depending on if the sensor has been exposed to high or prolonged concentrations of ammonia and/or it is not functioning as it should.

Got questions? Critical Environment Technologies Canada Inc. 1877-940-8741

Example 1:

Example 2:

Minimum Recommendations

Critical Environment Technologies Canada Inc.Unit 145, 7391 Vantage Way, Delta, BC, V4G 1M3, Canada

TF: +1.877.940.8741 | T: +1.604.940.8741 | F: +1.604.940.8745

www.critical-environment.com

www.industrialmachine.ca

www.clmdistribution.ca

the official voice for the alberta association of recreation facility personnel (rfp ... ·...

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