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BOOK NAMEBOOK NAME

THE ONE

MINUTEMANAGER


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ABOUT AUTHORABOUT AUTHOR

Dr. KENNETH BLANCHARD- President of

Blanchard Training and Development ,

Inc.(BTD),is an internationally known author,

educator and consultant/trainer.Dr. Blanchard Received his B.A from Cornell

University in Government and Philosophy, an

M.A from Colgate University in Sociologyand Counselling and a Ph.D. from Cornell in

Administration and Management.


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ABOUT AUTHORABOUT AUTHOR

Dr.Spencer Johnson- isthe ChairmanofCandel Communications Corporation, andan active author,publisher, lecturer andCommunication Consultant. Hehaswritten

morethan a dozen booksdealingswithmedicine andpsychology.Dr. Johnsonseducationinclude a degreeinpsychology fromthe University ofSouthern

California, and M.D.degreefromthe RoyalCollegeofSurgeonsinIreland, andmedicalclerkships at Harvard Medical School andthe Mayo Clinic.


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The One Minute ManagerThe One Minute Manager

by Kenneth Blanchard and Spencerby Kenneth Blanchard and Spencer

JohnsonJohnsonThe One Minute Managerrevealsthree

secretstoproductive andefficientmanaging

astoldthrough a youngman'ssearchforthe

perfectmanaging and leadingskills.The OneMinute Managerisfocusedon,not

surprisingly, a oneminutemanager.Theman

is a venerable leaderthatishighly spokenof

by hisemployees,histhreesecrets beingthe

key tohissuccess.


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FIRST SECERETFIRST SECERET

Thefirstsecretis One MinuteGoals.Thisinvolves a meetingofthemanager andtheemployeewheregoals are agreedon,writtendownin a briefstatement, andoccasionally

reviewedtoensurethatproductivity isoccurring.Thiswholeprocesstakes a "minute",whichtrulymeansitis a quickmeeting,howeveritisnotlimitedto justsixty seconds.Thepurposeofone

minutegoal settingistoconfirmthatresponsibilitiesofeachworkingis understood,understandingthatconfusion leadstoinefficiencyanddiscouragement.


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SECOND SECERETSECOND SECERET

Thesecondsecrettooneminutemanaging

isoneminutepraisings.Thisinvolves being

openwithpeople abouttheirperformance.

When you catchsomeonedoingsomethingright, a goal oftheoneminutemanager, you

praisethemimmediately,tellingthem

specifically whatthey didcorrectly.Pauseto

allowthemto "feel" howgood you feel

regardingtheirimportancetothe

organization, andfinish by shakinghands.


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THIRD SECERETTHIRD SECERET

Thethirdsecretistheoneminutereprimand.Beinghonestwiththose around you involvesreprimandingwhen a wronghasoccurred.Thefirststepistoreprimandimmediately and

specifically.Thisisthesame asthesecondsecret,anditholds animportant aspectofthefirstsecret:itenables an understandingofresponsibilities andhowtocompletethemcorrectly. Followingthereprimand,shakehandsandremindthepersonthatheorsheisimportant anditwassimply theirperformancethat you didnot like.Theoneminutereprimandconsistsofthereprimand andthereassurance,both beingequally important


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Effective ManagersEffective Managers

Effectivemanagers,managethemselves and

thepeoplethey workwithsothat both

thepeople andtheorganizationprofitfrom

theirpresence.


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QuoteQuote

People Who Feel

Good

About Themselves

ProduceGood Results


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Three SecretsThree Secrets

y One MinuteGoal Setting

y One MinutePraising

y

One Minute Reprimand


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One Minute GoalOne Minute Goal

SettingSetting

Makeclearwhat your authorities are and

what you areresponsiblefor.


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Agree on the goalsAgree on the goals


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One Minute Goal Setting

WRITE

GOALSIN

250 WORDS

OR LESS


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One Minute GoalOne Minute Goal

SettingSetting

Look atperformance,match

itwiththe actual goals and

givefeedback


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QuoteQuote

EveryoneIs APotentialWinner,

SomePeople areDisguised as

Losers,

Dont Let TheirAppearances

Feel you


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One minute praisingOne minute praising


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ONE MINUTE PRAISINGONE MINUTE PRAISING

Catchthemdoingsomethinggood and

praisethemimmediately whenthey do

so,as itwill have a greater and longterm

effect.


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One Minute PraisingOne Minute Praising

y Share yourfeelings aboutwhatthey did

right andhowithelpstheorganisation

andtheotherpeoplewhoworksthere.

y Encouragethemtodomoreofthesame


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QuoteQuote

Helppeoplereachtherefull potential-Catchthemdoingsomethingright.


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One Minute ReprimandOne Minute Reprimand

Toughonperformancenottough

onperson.


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QuoteQuote

Goals begin behaviour,consequences

maintain behaviour


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y Beimmediate andspecific aboutpoor

performance

y Tell themhow you feel aboutwhatthedid

wrong,by makingthem aware againofthereal anddeviatedparts.


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y Encouragethem andremindthemhow

much you still valuethem as a person

becausetheproblemwaswiththereway

ofworking andthem.

y Letthem knowitsover


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QuoteQuote

y We arenot justour behaviour We

arethepersonmanagingour behaviour


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Why One Minute GoalWorksWhy One Minute GoalWorks

y a) Everyoneismotivatedtodo

something.

y b)Visualisation.

y c) Bowling.

y d)Golf.

y e) Take a minute look at yourgoals,Look

at yourperformance,seeifyour

performancematches yourgoals.


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Why One Minute PraisingWhy One Minute Praising

WorksWorksy a) Mental Conditioning

y b)Motivation

y c)Incentive

y d)Pigeon


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Why One Minute ReprimandsWhy One Minute Reprimands

WorksWorksy a)Immediate Feedback

y b)Manipulatemanagers

y c)Itisforcorrectingthe behaviour and

retainingtheperson

y d)Gethotthencold

y e)We arenot justour behavior,we are

thepersonmanagingour behaviour


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Who can be a One MinuteWho can be a One Minute

ManagerManagery a)Senseofempathy forothers

y b)Appreciation

y c)Whoconsidersevery human being as a

potential winner


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ZestZest

y The bestminuteIspendistheoneI

investinpeople


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RECOMMENDATIONRECOMMENDATION

The One Minute Manager is a quick read

that emphasizes key points throughout. The

message is clear, and implementing the ideas

is straight-forward and laid out in the book.This makes it simple to utilize the knowledge

and techniques that the one minute manager

style offers. Due to these factors, I find TheOne Minute Manager an effective tool for

developing leadership.

the one minute managre 12

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