the online health and well-being ... - health in wales mably... · february- october 2013 -...
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The Online Health and Well-being
May 2014 – Susan J Mably
The Online Health and Well-being
Assessment for the Over 50’s in Wales
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Background
• Programme for Government CommitmentCommitment
• Working with Welsh Government
• Minister’s announcement
4 February 2013
• A phased approach- learning as we • A phased approach- learning as we
go
May 2014 – Susan J Mably
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February- October 2013
- development of the content, ICT platform and prototype -
collaborative approach
Timeline
collaborative approach
- training of community-based workers and volunteers
- early focus group testing
October - December 2013
- roll out to 10 Communities First clusters
May 2014 – Susan J Mably
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Timeline (cont)
• December 2013- March 2014 − opportunistic online access
• April 2014 onwards
– Launch
– targeted invitation to 43K people reaching 50 in 2014/15
May 2014 – Susan J Mably
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Public Health Wales and a host of other local government and 3rd sector colleagues including for example:
Who is involved?
for example:
Action on Hearing Loss Diabetes UK
Bowel Screening Wales Macmillan
Stop Smoking Wales RNIB
Money Advice Service Mind CymruMoney Advice Service Mind Cymru
Communities First Age Cymru
May 2014 – Susan J Mably
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What is the Health and Well-being Check?
– online personally tailored health advice/ feedback via a self-advice/ feedback via a self-assessment
– signposting and building on existing services
– directing to professional advice/ support when appropriate
– motivate/ reinforce as well as – motivate/ reinforce as well as highlight areas for change
May 2014 – Susan J Mably
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What does the Check cover?
• About me
• My Lifestyle• My Lifestyle
• My Health
• My Well-being
• My Future
Colour coded for ease of reference
May 2014 – Susan J Mably
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An online resource to help people pause and think about their health and wellbeing
May 2014 – Susan J Mably
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What does the Check look like?
May 2014 – Susan J Mably
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May 2014 – Susan J Mably
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May 2014 – Susan J Mably
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May 2014 – Susan J Mably
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May 2014 – Susan J Mably
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Personal tailored feedback and help to access information and services
Feedback on responses
May 2014 – Susan J Mably
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May 2014 – Susan J Mably
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May 2014 – Susan J Mably
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• Launched April 2014
• Accessible now
Accessing the Check
• On your PC, tablet or phone
• With support from CF
• With support from volunteers
• In libraries
• With support from NHS Direct Wales• With support from NHS Direct Wales
May 2014 – Susan J Mably
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10 clusters field tested and other test access took place e.g. some local libraries, some Age Cymru activities, some individuals
Communities First, Age Cymru etc
e.g. some local libraries, some Age Cymru activities, some individuals
The 10 Communities First Clusters where field testing has taken place are:
Blaenau Gwent – Tredegar Caerphilly – Mid Valleys EastRCT – Upper Rhondda Fawr Merthyr Tydfil Central Carmarthenshire Swansea – West NPT – Afan Valley Cardiff - BRG NPT – Afan Valley Cardiff - BRG Conwy Gwynedd
May 2014 – Susan J Mably
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How is it going so far?
April 2014- 19th May 2014
Total New Registrants : 242Total New Registrants : 242
Completed registered : 181
Completed anon. : 1374
Completed total : 1555
New Registrations
Incomplete registered : 57
Incomplete anon : 1215
Incomplete total : 2827
New Registrations April - 14 : 129
May (to 19th) : 113
May 2014 – Susan J Mably
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Evaluation and User Feedback
• Formative evaluation underway- quantitative and qualitative methodsand qualitative methods
• Proposal for an impact evaluation
• Continually capturing the user experience
• Responding to Feedback
• Updating content• Updating content
May 2014 – Susan J Mably
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Next Steps- to April 2015
• Active invitations to people turning 50
• Service developments• Service developments
– connectivity with local services
– personalised follow up/ interaction
– refinement of content
• Additional areas
• Removal of material• Removal of material
• Enhancement of existing
May 2014 – Susan J Mably
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Key Messages
• Collaborative effort to make evidence based information easily available information easily available
• Part of effort to support people to care for their own health and well-being
• Avoiding duplication- using what is already there
• Continuous learning – evaluation and user • Continuous learning – evaluation and user experience will shape the future development
May 2014 – Susan J Mably