the only constant is change - gene austin keynote at bazaarvoice summit 2014

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Page 1: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Page 2: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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The only constant is change

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Page 3: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Brand and retailer voices joining together

Big data

Consumers defining your brand

Convergence of paid, owned and earned media

Omnichannel

Page 4: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Page 5: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Page 6: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Content that matters

The moment of truth

Rich insights

Page 7: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Content that matters

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Page 8: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Bazaarvoice Curations

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Page 9: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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The moment of truth

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Page 10: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Page 11: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Rich insights

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Page 12: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Who are my competitors?

Why am I winning or losing?

What’s happening in my category?

What’s the most effective content?

Page 13: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Raj RaoVice President, Global eTransformation at 3M

Page 14: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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Page 15: The only constant is change - Gene Austin keynote at Bazaarvoice Summit 2014

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