Expectations of the Assignment

Why Papa John’s is Better: • Business Casual dress in the corporate office • Exciting, never boring, always changing • It’s a fun place to work! • Papa John’s commitment to supporting the community • Working with a great team • Teamwork – people work together to get things done • Ability to solve problems and implement solutions

The Papa John’s Culture: "There are two types of people at Papa John's... Those who make pizza and those who support the people who make the pizza." - John Schnatter , Founder & CEO

Industry: Pizza / Quick Service Restaurant Founded: Oct, 1984 Headquarters: Louisville, KY Website: www.papajohns.com Employees: 16,500 (approximately) Restaurants: Over 4,000 Quality Control Centers: 10 (US) Type: Public (NASDAQ: PZZA) Founder: John Schnatter, CEO

Expectations of the Assignment

Papa John’s Core Values: • Focus – We must keep The Main Thing, The

Main Thing • Accountability – We do what we say we are

going to do when we say we are going to do it.

• Superiority – At Papa John’s, we expect excellence the “best in its class”, in everything we do.

• PAPA (People are Priority Always) – Our success depends upon our ability, as a team, to work together to achieve our goals and expectations.

• Attitude – If you think you can or you think you can’t you’re right!

• Constant Improvement – We never stop trying to surpass our previous best.

Expectations of the Assignment

Every Culture Has a Story, this is John’s Story

John started selling pizza in the broom closet of Mick’s Lounge in 1984

First Papa John’s

restaurant opens – 1985

First Papa John’s franchise is opened – 1986 Initial IPO

for 1,450,000 shares at $13 per share –

1993

Expectations of the Assignment

Papa John’s Today • Over 4,000 restaurants worldwide • 10 Quality Control Centers in the U.S. • Located in 35 countries • Globally the 3rd largest pizza company

Expectations of the Assignment

Congratulations! We are excited that you have chosen Papa John’s for your next assignment. Please keep in mind that Papa John’s has contracted with your employer for this assignment. At all times you should follow the employment policies and practices of your employer, the agency. We also ask that you become familiar with the Papa John’s Expectations of your Assignment. If at any time you have questions or need clarification please coordinate this with your account manager at your agency. The Papa John’s representative over your assignment will partner with the account manager to assist with ensuring your assignment is successful.

Expectations of the Assignment

What to expect on your first day? Louisville Corporate Office

– Dress appropriately – Free parking – Arrive on-time and know your manager’s name – Enter at the main entrance and let the receptionist know you are here for your 1st day – Badge Photo and badge distribution by Human Resources (for corporate office) – Tour the facility & understand emergency procedures – Meet the team you will be working with and understand the duties of the department – Review history, culture, and core values of Papa John’s – Go over expectations(your specific role) & review of policies (summary) – Break rooms with refrigerator available; also campus restaurant available from 11am to 2pm – Be familiar with the time and attendance system (dotStaff) – Be familiar with your own employer’s / agency’s policies – Papa John’s is a Tobacco free Campus

Expectations of the Assignment

What to expect on your first day? QCC

– Dress appropriately – Arrive on-time and know your manager’s name – Check in with receptionist in the main lobby – Free parking – Break rooms with refrigerator available – Be familiar with the time and attendance system (dotStaff) – Be familiar with your own employer’s / agency’s policies

Expectations of the Assignment

Papa John’s Policies Summary • Workplace Wear

– Corporate Campus is Business Casual Attire. Jeans are only permitted on designated days (Usually Fridays and the weekend).

– QCC – For those assigned to a QCC, you will be advised by your agency the appropriate workplace attire.

• Safety & Emergency Evacuation – Report any injury or observed unsafe working conditions to the Papa John’s Representative and your agency. Each department has a safety captain that is able to assist in emergency situations. Please review the procedures with the Papa John’s supervisor/manager and be introduced to the area/department safety captain.

• Attendance – It is very important that you are here. If you are running late or will be absent for any reason please be sure to contact your agency as soon as you are aware of the situation or at least up to two hours before your shift.

• Workplace Harassment – Harassment of Papa John’s team members and temporaries in the workplace is strictly forbidden. Anyone who believes he or she has been the subject of workplace harassment should report the alleged act immediately to the agency first (if available) and then to the Papa John’s Representative.

Expectations of the Assignment

Papa John’s Policies Summary - Continued • Confidentiality and Intellectual Property

– As a temporary team member of Papa John’s you will have access to customers’ confidential information.

– Papa John’s International owns all inventions created, designed, developed, contributed to or improved upon by the team member/temporary within the scope of employment/assignment, related to actual or anticipated business or research and development.

– A signed agreement may be provided from your agency to keep the customer and company information protected.

• Facility Usage – Corporate Campus - The Fitness Centers are only available to team members and current

temporary staff. The Campus Store is open during the week for you to purchase Papa John’s items. If you decide to invest in logo wear you will be required to destroy or donate back to Papa John’s the apparel at the end of your assignment. The Campus Restaurant and Starbucks are open daily Monday - Friday providing a variety of fresh food offerings for you to choose.

– QCC – Break rooms, refrigerators and vending are available at the QCC.

Expectations of the Assignment

Papa John’s Policies Summary - Continued • Workplace Violence & Weapons - It is the policy of Papa John’s to maintain zero tolerance for any

threatening, confrontational or violent workplace behavior. Absolutely no weapons are allowed on company premises, which includes the parking lot and grounds or in company-issued vehicles unless state law requires otherwise. Report any harassing, threatening, or intimidating behavior immediately to your agency and to the Papa John’s Representative.

• Equal Employment Opportunity & Recruiting – Papa John’s provides equal employment opportunities for all applicants. Always contact your agency before applying to any open positions with Papa John’s.

• Internet Usage & Email Usage – No temporary team member should have any expectation of privacy as to his or her Internet usage. The use of private passwords or attempts to make use confidential will not limit Papa John’s right or ability to monitor its systems. Papa John’s will review Internet activity and analyze usage patterns. This data may be publicized to assure company Internet resources are devoted to maintaining the highest levels of productivity. Papa John’s has software and systems in place that monitor and record all Internet usage. Papa John’s security systems are capable of recording (for each and every user) each World Wide Web site visit, each chat, news group or email message, and each file transfer into and out of our internal networks. Papa John’s reserves the right to monitor and record Internet usage at any time, including inspecting any files stored in private areas of the network.

Expectations of the Assignment

Papa John’s Policies Summary - Continued • Ethics – At Papa John’s we must maintain the highest ethical standards in dealing with our customers,

supply partners, team members, stockholders, and the press. Honest, fair, and ethical behavior is encouraged for our team members and temporary staff.

• Media Inquiries - If you are contacted or approached by the media regarding Papa John’s, inform the individual that you are not authorized to speak on behalf of the company. Refer the inquiry to Steve Higdon at (502) 261-4723 or to Darryl Carr at (502) 261-4318.

• Tobacco Free – To help provide a healthier workplace, Papa John’s Corporate Campus is a Tobacco Free campus and prohibits all use of tobacco products.

Expectations of the Assignment

In closing, if at any time you have questions or need clarification please coordinate this with your account manager at your agency. Again, thank you for choosing Papa John’s for your next assignment.