the payoff to employee engagement
TRANSCRIPT
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you must first win in the workplace.”“To win in the marketplace,
Doug Conant, CEO, Campbell’s Soup
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Employees are an organization’s most important asset, but most don’tinvest the time and resources to ensure its employees are engaged.
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In fact, statistics reveal that today’s workforce is increasingly disengaged in their work.
Only 29% of employees are actively engaged in their jobs.
54% of employees are not engaged.
17% of employees are actively disengaged.
Source: Gallup
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rMost employers often mistake employee satisfaction for employee engagement.
shows up to their daily 9-5 without complaint, going through the routine and churning out work for a paycheck. This employee, while satisfied with their job, will not go the extra mile on their own, or advocate for their employer, and will most likely take the new job offer with a bump in pay.
has an emotional commitment to the organization and its goals. They don’t simply work for a paycheck, or to move up the corporate ladder, but they work on behalf of the organization’s goals and use discretionary effort. They fully embody and believe in the organization’s mission and values.
A SATISFIED EMPLOYEE AN ENGAGED EMPLOYEE
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Companies with highly engaged workforces outperform their peers by 147% in earnings per share.
Source: Gallup
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Source: Gallup
Business Units in the top engagement quartile experience 65% less turnover.
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Companies whose employees are engaged experience 10% to 15%higher profit growth.
Source: MITSloan Management
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Engaged companies have 6% higher net profitmargins.
Source: Towers Perrin
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Organizations that successfully engage their customers and their employees experience a 240% boost in performance-relatedbusiness outcomes.
Source: Gallup
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Business Units in the top engagement quartile experience 22% higher profitability.
Source: Gallup
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Business Units in the top engagement quartile experience 28% less shrinkage.
Source: Gallup
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U LT I M AT E LY …
Engaged employees deliver
higher quality service, which leads to
higher customer satisfaction, generating
higher sales, and
higher profit margins, which results in
higher shareholder returns.
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For more insights on how to better engage your employees, download our free white paper, or contact Lucy Kaegi, Director of Business Development at agencyEA.
Lucy KaegiDirector of Business Development, agencyEA
311 W. Walton St., Chicago, IL 60610
(312) 651-6332
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