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    new left review 71sept oct 201165

    william davies

    THE POLITICAL ECONOMY

    OF UNHAPPINESS

    For the majority o its history, Britains National Health

    Service has scarcely ever considered the specic health needso working people, other than those o its own sta. Almost

    by denition, the nhs was originally dedicated to supporting

    people who were outside o the labour marketnew mothers, children,

    the sick, the elderly and the dying. British doctors issued sick notes, cer-

    ticates that were given to patients, inorming their employers that they

    were unable to work. But in recent years policy-makers have begun to

    challenge these assumptions, along with the binary split between health

    and illness, economically productive and economically needy, on whichthey rested. In 2008, a review o the health o Britains working-age

    population was published jointly by the Department o Health and the

    Department o Work and Pensions. Most strikingly, it calculated that the

    annual cost to the British economy o health-related absence rom work

    was 100bn, only around 15bn less than the entire cost o the nhs.1

    Wellbeing provides the policy paradigm by which mind and body can

    be assessed as economic resources, with varying levels o health and pro-ductivity. In place o the binary split between the productive and the sick,

    it oers gradations o economic, biological and psychological wellness.

    And in place o a Cartesian dualism between tasks o the body and those

    o the mind, blue and white collar, proponents o wellbeing understand

    the optimization o mind and body as amenable to a single, integrated

    strategy. One o the leading infuences on the uk governments work and

    wellbeing programme, Gordon Waddell, is an orthopaedic surgeon whose

    book The Back Pain Revolution helped transorm policy perspectives onwork and health. Contrary to traditional medical assumptionsthat rest

    and recuperation are the best means o getting the sick back to work

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    66nlr 71Waddell argued that, in the case o back pain, individuals could recover

    better and aster i they stayed on the job.

    Waddells ndings suggested that, even where work is primarily physical,

    medical and economic orthodoxy had underestimated the importance o

    psychological actors in determining health and productivity. Being at

    work has the psychological eect o making people believe themselves

    to be well, which in turn has a positive eect on their physical wellbeing.

    Hardt and Negri argue that, while immaterial or cognitive labour still

    only accounts or a small proportion o employment in quantitative

    terms, it has nevertheless become the hegemonicorm o labour, serving

    as a vortex that gradually transorms other gures to adopt its central

    qualities.2 Waddells work is a case o this transormation in action. Theemerging alliance between economic policy-makers and health proes-

    sionals is generating a new consensus, in which the psychological and

    immaterial aspect o work and illness is what requires governing and

    optimizing, even or traditional manual labour. In place o the sick note,

    a new t note was introduced in 2010, enabling doctors to speciy the

    positive physical and mental capabilities that a patient-employee still

    possessed and which an employer could still put to use.

    There was another, more urgent reason or the new policy paradigm. As

    labour has become more immaterial, so has the nature o health-related

    absence rom work. Some 3040bn o the annual 100bn lost to the

    uk economy through health-related absence was due to mental-health

    disorders.3 Around a million people in the uk are claiming incapacity

    benet due to depression and anxiety.4 Figure 1 indicates the gradual

    dematerialization o incapacity over recent years. The turn towards

    wellbeing, as a bio-psycho-social capacity, enables employers andhealthcare proessionals to recognize the emotional and psychological

    problems that inhibit work, but also to develop techniques or getting

    employees to improve their wellbeing and productive potential. Even

    more than back pain, mental illness is considered to be better treated

    by keeping people in work, than absenting them rom it. In contrast to

    1 Health, Work and Well-being Programme, Working or a Healthier Tomorrow: DameCarol Blacks Review o the Health o the Working Age Population, London 2008.2 Michael Hardt and Antonio Negri, Multitude: War and Democracy in the Age oEmpire, London 2004, p. 107.3 ukdwp, Working Our Way to Better Mental Health, 2008.4 Richard Layard et al, Cost-Benet Analysis o Psychological Therapy, NationalInstitute Economic Review, vol. 202, no. 1, 2007.

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    davies:Unhappiness67

    a neo-classical or utilitarian perspective, which would treat work as theopposite o utility, many economists also now argue that work is a posi-

    tive orce or mental health, and that unemployment causes suering

    out o any proportion to the associated loss o earnings.

    Depressive hegemony

    Depression is the iconic illness in this respect. Indeed, we might say

    that i immaterial labour is now the hegemonic orm o production,depression is the hegemonic orm o incapacity. Typically, depression is

    characterized by a lack o any clear clinical denition; indeed it is oten

    dened as anything that can be treated with anti-depressants.5 Depression

    is just sheer incapacity, a distinctly neo-liberal orm o psychological de-

    ciency, representing the fipside o an ethos that implores individuals to

    act, enjoy, perorm, create, achieve and maximize. In an economy based

    in large part on services, enthusiasm, dynamism and optimism are vital

    workplace resources. The depressed employee is stricken by a chronicdefation o these psycho-economic capacities, which can lead him or her

    Figure 1. Incapacity-benefts claimants by primary medical condition

    Source: dwp Administrative Data.

    5 Alain Ehrenberg, The Weariness o the Sel: Diagnosing the History o Depression in theContemporary Age, Montreal 2008.

    Musculoskeletal

    Circulatory and respiratory

    Injury and poisoning

    Nervous system

    Mental and behavioural

    Other

    1996 1998 2000 2002 2004 2006 2007

    %

    100

    90

    80

    70

    60

    50

    40

    30

    20

    10

    0

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    68nlr 71to eel economically useless, and consequently more depressed. The work-

    place thereore acquires a therapeutic unction, or i people can somehow

    be persuaded to remain in work despite mental or physical illness,

    then their sel-esteem will be prevented rom alling too low, and their

    bio-psycho-economic potential might be rescued. Many o the uk govern-

    ments strategies or reducing incapacity-benet claims and health-related

    absence ocus on reorienting the Human Resources proession, such that

    managers become better able to recognize and support depressed and

    anxious employees. Liting the taboo surrounding mental illness, so as to

    address it better, has become an economic-policy priority.

    In the early 1990s, the study o the psychological eects o unem-

    ployment was the catalyst or a new and rapidly expanding branch oneo-classical economics: happiness economics.6 Together with the

    concept o wellbeing, happinesssometimes reerred to as subjective

    wellbeingprovides policy-makers with a new analytical tool with which

    to measure and govern economic agents. It represents one prominent

    attempt to cope with the crisis o measure that arises when capital-

    isms principal resources and outputs are no longer solely physical, yet

    still require economic quantication in order to be valued. At an aggre-

    gate level, concern or the happiness o entire nations, and the ailure oeconomic growth to improve it, has inspired political leaders to demand

    new ocial indicators o social and economic progress, which account

    or this intangible psychological entity. President Sarkozys Stiglitz

    Commission on the measurement o national progress made headlines

    around the world, while the Australian, American and British statistical

    agencies are already collecting ocial data to track national happiness

    levels.7 The gap between growth in material and psychological prosperity,

    known as Easterlins Paradox ater a 1974 article on this topic by econo-mist Richard Easterlin, is soon to receive ocial endorsement.8

    Unhappiness has become the critical negative externality o con-

    temporary capitalism. In addition to the policy interventions already

    mentioned, the New Labour government introduced an Increasing

    6 The seminal article was Andrew Oswald and Andrew Clark, Unhappiness and

    Unemployment, Economic Journal, vol. 104, no. 424, 1994.7 Jean-Paul Fitoussi, Amartya Sen and Joseph Stiglitz, Report o the Commission onthe Measurement o Economic Perormance and Social Progress, 2009.8 Richard Easterlin, Does Economic Growth Improve the Human Lot? in Paul

    David and Melvin Reder, eds, Nations and Households in Economic Growth: Essays inHonor o Moses Abramovitz, New York 1974.

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    davies:Unhappiness69Access to Psychological Therapies (iapt) programme, to make Cognitive

    Behavioural Therapy more widely available via the nhs. Richard Layard,

    an economist at the London School o Economics appointed by Blair

    as the uks happiness tsar, stressed the economic signicance o this

    programme, urging that it be expanded urther in response to rising

    unemployment. The sheer inefciency o depression, and the eciency

    ocbt in tackling it, is demonstrated by Layard in a paper making the

    business case or spending more public money on talking cures.9cbt,

    and policy enthusiasm or it, is controversial amongst psychotherapists

    and psychologists, many o whom view it as a sticking plaster which

    conceals mental illness, at best or limited periods o time.10 Yet, by vir-

    tue o being clearly time-limiteda course ocbt can last a mere six

    sessionsand output-oriented, it is amenable to an economic calculusin a way that traditional psychoanalysis or psychotherapy are patently

    not. Programmes or getting unemployed people back to work in the

    uk now oer cbt courses, in an eort to re-infate their desire to

    overcome economic odds.

    Thinking pleasure

    Optimistic theorists o cognitive capitalism, such as Hardt and Negri,believe that the positive externalities or spill-over eects associated with

    immaterial production create the conditions or a new commons. Eorts

    to measure and privatize human, intellectual and cultural resources must

    ultimately ail; the hegemonic character o immaterial labour means that

    the most valuable economic resources are becoming socialized, despite

    the best eorts o capital to prevent this. The proposition I wish to inves-

    tigate here is in some ways the inverse: while policy-makers, doctors and

    economists seek to contain the negative externality o unhappiness asa measurable psychological deciency and economic cost, it has inher-

    ently political and sociological qualities that lend it critical potential. One

    contradiction o neo-liberalism is that it demands levels o enthusiasm,

    energy and hope whose conditions it destroys through insecurity, power-

    lessness and the valorization o unattainable ego ideals via advertising.

    What is most intriguing about the turn towards happiness amongst

    political elites and orthodox economists is that it is bringing this truth to

    the ore, and granting it ocial statistical endorsement. Even a cursory

    9 Layard et al, Cost-Benet Analysis.10 See Oliver James, Therapy on the nhs? What a Crazy Waste o 600m!, DailyMail, 24 October 2006.

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    70nlr 71examination o the evidence on unhappiness in neo-liberal societies

    draws the observer beyond the limits o psychology, and into questions

    o political economy.

    For heuristic purposes, let us grant that the terms happiness and

    unhappiness can be conceptualized in three dierent registers. The rst

    is merely mental and utilitarian, where happiness is primarily under-

    stood as the immediate experience o pleasure, or hedonia. Unhappiness

    would thereore reer to some breakdown o consumer choice, personal

    relationships or neuro-chemical processes, with depression becoming a

    proxy or these. The second is ethical and teleological, where happiness

    is understood as the attainment o a good lie, or eudaimonia. Within

    this register, unhappiness represents a lack o positive capability to actmeaningully in pursuit o ones own substantive goals; unhappiness,

    rom this perspective, would be akin to what republican thinkers term

    subjection to domination. And the third is historical and messianic, the

    endlessly delayed promise o Enlightenment. This is the tragic teleology

    o the Frankurt School, whereby we experience the possibility o happi-

    ness via its apparently perpetual absence, butlike Kantmust retain

    some distant aith in a collective human telos, i only because critique is

    impossible without it.

    To the extent that these dierent registers can be kept ontologically sepa-

    rate, the emerging regime o wellbeing policies and measurement can

    successully contain unhappiness as a neuro-psycho-economic phenom-

    enon. And yet, as the recent statistical interest in social and economic

    progress suggests, the neo-classical discourse surrounding happiness

    and unhappiness invariably strays into ethical, then teleological, and

    then critical terrain. On the one hand this leads to an instrumentaliza-tion o critical, ethical and Enlightenment concerns (as the measurement

    o historical progress would suggest); but on the other, the contradic-

    tions and injuries o neo-liberal capitalism start to show up within the

    very positivist bodies o knowledge that are intended to regulate and sus-

    tain it. I the need to lend a voice to suering is a condition o all truth,

    perhaps liberal economics is on the verge o uncovering truths that it

    never previously imagined.11

    Capitalism would seem to require an optimal balance o happiness and

    unhappiness amongst its participants, i it is to be sustainable. The need

    11 Theodor Adorno, Negative Dialectics, London 1973, pp. 1718.

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    davies:Unhappiness71or dissatisaction is implicitly recognized by Keynesian economics, which

    sees the capitalist system as threatened by the possibility o individual

    or collective satisaction, maniest as a demand shortall. Capitalisms

    gravest problem is then how to maintain governments or consum-

    ers in a state o dissatised hunger, and how to nd ever more credit

    through which to eed that hunger. The dening dierence between

    the Keynesian era and the neo-liberal era was simply that the ormer

    depended on an insatiable, debt-uelled, unhappy state, whereas the

    latter depended on an insatiable, debt-uelled, unhappy consumer. The

    question o who or what is to inject such an appetite in uture has no

    apparent answer as yet.

    Max Weber, and more recently Luc Boltanski and Eve Chiapello in TheNew Spirit o Capitalism, addressed a parallel problem, but via moral and

    cultural sociology. To what extent and on what basis must capitalism

    serve our human needs and desires, i we are to remain committed to

    it? Immaterial needs and desires play a key role, as these are less easily

    exhaustible than material ones. As Boltanski and Chiapello argue:

    Whereas capitalism, by its very nature, is an insatiable process, people are

    satiable, so that they require justications or getting involved in an insatia-ble process. It ollows that capitalism cannot make do with oering nothing

    more specic than its inherent insatiability.

    The culture o capitalism must keep individuals suciently dissatised

    that they continue to seek satisaction rom it, but not so dissatised that

    they reject or resist it outright. Boltanski and Chiapellos central argu-

    ment is that capitalism has drawn on varieties o anti-capitalist critique in

    generating the spirit which induces a sucient mass o the population

    to remain at this nely tuned level o engagement. At key moments ocrisis, capitalist accumulation has alternately drawn on those criticizing

    its unairness (the social critique) and those criticizing its dullness (the

    artistic critique) in order to nd routes to its own survival.12 In prom-

    ising to answer these critics, it pledges to treat the moral and human

    injuries that it itsel has enacted, thereby renewing its legitimacy.

    The spirit o capitalism regulates the political economy o unhappiness,

    aiming to ensure that individuals nd partial ullment in work andconsumption. I they ound no ullment, there would be a risk that

    12 Luc Boltanski and Eve Chiapello, The New Spirit o Capitalism, London and NewYork 2006, pp. 486; 27.

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    72nlr 71they might opt out; yet i they ound too much ullment, this could

    signiy a satisaction o desire that is anathema to an economic sys-

    tem that depends on desire remaining inexhaustible. Real happiness,

    Adorno reminds us, would mean no longer seeking ever more and ever

    newer sources o satisaction. Real progress would mean abandoning

    the obsession with technical and economic progress. Far saer, there-

    ore, or the capitalist to promise substantive eudaimonia, but to deliver

    only a taste o it, or substitute it or a more instant hedonicexperience

    that leaves the individual still wanting more. During periods o stabil-

    ity, capitalism successully regulates this distribution o happiness and

    unhappiness. That unhappiness is now appearing as a costly and threat-

    ening negative externality to be tackled by the state suggests that this

    equilibrium is breaking down.

    Industrial psychology

    Boltanski and Chiapello examine the new spirit o capitalism via human-

    resource management texts which, as they point out, must go beyond

    the narrow prescriptions o neo-classical economics and argue or more

    than the pursuit o eciency and prot. From Hugo Munsterburgs

    1912 Psychology and Industrial Efciency onwards, management theoryhas depended ar more on the insights o applied psychology than on

    the harsh rationalism o Taylorism or economics.13 Human Resource

    Management emerged rom the industrial psychology studies o Elton

    Mayo in the 1920s, developed via the amous Hawthorne experiments

    o the 1930s, and expanded under the infuence o the psychologist Kurt

    Lewin in the post-war period to engage with theories o group behaviour,

    as explored by Lewin and the Tavistock Institute during the 1950s.14 The

    discourse o management theory is, strikingly, both instrumentalist andmoral. It is instrumentalist inasmuch as it sel-evidently exists to serve

    the interests o managers and those principals on whose behal man-

    agement acts, namely the owners o capital. But it is moral inasmuch as

    13 Frederick Taylor himsel was o course an engineer, not a psychologist, and hisPrinciples o Scientifc Management (1911) consequently oers little to the employerconcerned with motivation and morale.14 See Loren Baritz, The Servants o Power: A History o the Use o Social Science in

    American Industry, New York 1960; Stephen Barley and Gideon Kunder, Design andDevotion: Surges o Rational and Normative Ideologies o Control in Managerial

    Discourse, Administrative Science Quarterly, vol. 37, no. 3, 1992; Peter Miller andNikolas Rose, The Tavistock Programme: The Government o Subjectivity and

    Social Lie, Sociology, vol. 22, no. 2, 1988.

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    davies:Unhappiness73it takes seriously the need or happiness, respect, engagement and com-

    munity, at least within groups. This morality is not a complete sham.

    Rather, instrumental and substantive reason are wedded together in

    psychological concepts such as teamwork and leadership, whereby

    employees are viewed as morally endowed, emotional beings to be mobi-

    lized and co-operated with.

    Advertising is no less important in producing and regulating the new

    spirit o capitalism. It too conducts a subtle game o instrumentalizing

    unhappiness and dissatisaction with capitalism as a motivation or con-

    sumption. This was witnessed as early as the 1920s, when American

    marketers targeted a growing collective sense o ennui and alienation

    rom urban-capitalist existence, a eeling that more innocent, depend-able relations were being lost. The images used to sell products during

    the 1920s and 30s were specically drawn rom a social ideal o tradi-

    tional amily and community lie that industrial capitalism appeared to

    be destroying.15 By the 1960s, advertising was tapping into rustrations

    with bourgeois and bureaucratic routines, speaking to the counter-

    culture even as it was rst emerging.16 Advertising, like management

    theory, is uelled by a critique o the dominant normative-economic

    regime within which it sits, acilitating sae acts o micro-rebellionagainst the macro-social order. It acts as capitals own trusted moral and

    artistic critic in order to inspire additional psychological engagement on

    the part o ordinary worker-consumers. Dissatisaction is reduced to a

    psychological tendency to be ed back into processes o production and

    consumption. As a result, understanding such psychological qualities

    as impulse, libido and rustrationoten in the micro-social context

    o the ocus grouphas been key to the development o advertising

    since the 1920s.

    As tools o economic administration and legitimation, neo-classical

    economics and psychology have had a relatively clear, yet mutually sup-

    portive, division o labour since their split at the start o the twentieth

    century. The pioneering economists o the 1870s and 80s did engage with

    questions regarding psychological states, as it was in the subjective expe-

    rience o happiness that they placed their concept o value, in contrast to

    15 See Stuart Ewen, Captains o Consciousness: Advertising and the Social Roots oConsumer Culture, New York 1976.16 Thomas Frank, The Conquest o Cool: Business Culture, Counter-culture and the Riseo Hip Consumerism, Chicago 1998.

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    74nlr 71the labour theory o value o classical political economy. In 1881, Francis

    Edgeworth even went as ar as proposing the creation o a hedonimeter,

    a measurement device that would gauge levels o mental pleasure as the

    basis o a new economic science.17 But ater Marshall and Pareto had dis-

    tanced themselves rom this largely speculative concern with the psyche,

    and with psychologists developing experimental techniques in the late

    1890s, neo-classical economics cut itsel o rom any empirical concern

    with the mind. It opted instead to study preerences via choice-making

    behaviour, on the methodological presupposition that this was a perect

    representation o how pleasure and pain were experienced.

    This ormal premise, oten reerred to as homo economicus, enabled a

    clean split between neo-classical economics and empirical psychologythat lasted or most o the twentieth century. The mental realmlike the

    social realm, which was also acquiring its own specialist branch o social

    sciencewould be external to the territory o neo-classical economics.

    Economics could thereby ocus purely on questions o rational choice

    and eciency, leaving the study o irrational behaviour and equity to

    the rival social sciences o psychology and sociology. Not least, it helped

    to dene what counted as economic in the rst place, through designat-

    ing the limits o market logic. Neo-classical economics was an adamantlyamoral, rationalist science, which could be employed as a neutral tool

    to regulate and delineate markets, but did not recognize happiness or

    unhappiness as anything other than a calculable, utilitarian phenom-

    enon, subject to a logic o price. Similarly, any assessment o social or

    political action would be on eciency grounds alone, or what ollowing

    Arthur Pigou became known as market ailure grounds. Chicago econ-

    omists, led by Gary Becker and Ronald Coase, later went urther still in

    establishing eciency explanations or various social and normativeinstitutions and practices, such as marriage, law and rms.

    The mind and its injuries are now being brought within the purview

    o mainstream economics and subject to an eciency analysis. The

    implication o the wellbeing policy agenda is that dynamics o happi-

    ness and unhappiness, satisaction and dissatisaction, can no longer be

    let in the hands o applied psychologists and their colleagues in man-

    agement and marketing. Neo-classical economics has hitherto avoided

    17 David Colander, Edgeworths Hedonimeter and the Quest to Measure Utility,Journal o Economic Perspectives, vol. 21, no. 2, Spring 2007.

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    davies:Unhappiness75directly conronting the immaterial nature o Western post-industrial

    capitalism, disguising it with the metaphor o human capital, which

    treats the mind as analogous to physical xed capital, such as machinery.

    But persistent, stultiying unhappiness represents a orm o negativity

    that can neither be contained within the psychological techniques o

    marketing and management, nor explained within the rationalist logic o

    inadequate human capital investment. Negativity, primarily in the orm

    o depression, is being conronted at a societal level as a bio-psychological

    epidemic that undermines the viability o post-industrial capitalism.

    To respond to this particular crisis o measure, economics and psy-

    chology are being orcibly re-married. Behavioural and experimental

    economics have their earliest origins in game theory in the 1940s, whichallowed economists and psychologists to compare normative rational

    choice-makingthat is, according to neo-classical economicswith

    empirical choice-making, as observed under laboratory conditions. The

    gap between economists prescriptions or how people should behave

    and what they actually do became subject to testing. Discovering pat-

    terns in such anomalies became the preoccupation o behavioural

    economists, ollowing Kahneman and Tverskys landmark 1979 article

    on prospect theory, which later won them a Nobel Prize.18

    The economic study o happiness has dierent antecedents, but led in a

    similar direction. Hadley Cantrils 1965 The Pattern o Human Concerns

    represents the rst attempt to measure and compare the happiness o

    entire nations, and provided much o the data used by Easterlin in his

    1974 article comparing gdp growth with happiness growth. The late

    1960s also witnessed the birth o the positive psychology movement,

    ocused on psychological optimization rather than normalization, andthe birth o the social indicators movement, which sought to meas-

    ure various intangible socio-economic assets, including wellbeing.

    Psychologists came to enquire into sources o happiness or the rst

    time, developing new scales and questionnaires with which to do so,

    while social-indicators researchers employed survey techniques and

    questionnaires to measure immaterial assets, inormal interactions and

    quality o lie. This coincided with an emerging awareness o depres-

    sion as a mental afiction, challenging the techniques o psychoanalysis

    18 Daniel Kahneman and Amos Tversky, Prospect Theory: An Analysis o Decision

    Under Risk, Econometrica, vol. 47, no. 2, 1979.

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    76nlr 71that had been developed principally to relieve patients o neuroses and

    eelings o guilt. Depression, by contrast, necessitated techniques or

    mental reactivation, which cbt, a derivative o positive psychology, now

    promised to deliver.

    Thanks to the new empirical techniques and data sets, economists could

    start to spot anomaliescases where human happiness does not rise

    and all as neo-classical economics would predict. At the centre o hap-

    piness economics sits the psychological concept o adaptation, the

    extent to which individuals do or do not become psychologically attuned

    to changes in their circumstances. Where they do adapt to changed

    circumstancesor example, o increased monetary income or national

    wealththeir happiness ceases to correspond to changed objective con-ditions, at least ater the transition has passed. Where they do not adapt

    to changed circumstancesas with unemploymenttheir happiness

    remains directly proportionate to their objective conditions, regardless

    o how long they have lived with them.

    Happiness economics took o during the 1990s, drawing on data pro-

    vided by a number o national household surveys, which had included

    questions on subjective wellbeing rom 1984 onwards. With it hascome the rise ohomo psycho-economicus, a orm o economic subjectivity

    in which choice-making is occasionally misguided, emotional or subject

    to social and moral infuences. I homo economicus was unhappy, that

    was merely because he had insucient money or consumer choice. But

    homo psycho-economicus suers rom psychological afictions as well.

    He makes mistakes because he ollows others too instinctively; he con-

    sumes things which damage his health, relationships and environment;

    he sometimes becomes unhappyor even happyout o all proportionto his material circumstances.19

    Regulating wellness

    Homo psycho-economicus is less rational, less calculating, than homo

    economicus; but to what extent is he a social creature? Wellbeing policies

    19

    The eld o neuro-economics is expanding rapidly, convincing some economiststhat the question o what truly makes people happy and unhappy will soon be

    placed on an objective ooting, no longer requiring surveys at all. See or exampleRichard Layard, Happiness: Lessons rom a New Science, London 2005.

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    davies:Unhappiness77can be seen as eorts to get people to conorm more closely to the ideal

    o neo-classical rationality, and the Robinson Crusoe rugged individual-

    ism that it assumes. But the re-engagement with psychology eventually

    necessitates the rediscovery o sociability, i only via the importance

    o groups, therapy and psychological norms. Service-sector capitalismdraws precisely on those innate human capabilitiessociability, mental

    activity, creativity, communicationthat neo-classical economics had

    treated as externalities; hence the non-economic becomes more valu-

    able than the economic (narrowly understood).

    What is new today is that the state is now stepping in to conront psycho-

    logical problems o motivation and dissatisaction that were previously

    the concern o management and hr proessionals.20 The nhs is beingmobilized to increase the bio-psychological potency o the working-age

    population, not as a social externality to the labour market, as embodied

    by the sick note, but as an asset within it, as certied by the t note.

    Nudging individuals to take better decisions or their bodies, old age,

    environments and amiliesas prescribed by Nudge, a best-selling work

    o behavioural economics, allegedly required reading or Camerons

    coalition Cabinethas become a policy strategy or aligning psycho-

    logical impulses with longer-term economic eciency.21 Again, ratherthan treat problems such as obesity, economic insecurity, environmen-

    tal degradation and bad parenting as social, normative or psychological

    issues that are beyond the limits o markets and economics, the emerg-

    ing economic logic treats them as ineciencies that can be dealt with

    through better management o consumer choice. Competition regula-

    tors are now importing lessons rom behavioural economics, to ensure

    that the choice architectures presented to consumers do not imperil

    their capacity to take the right decision. This is a signicant disavowalo the Hayekian, neo-liberal model o the state, that ocused on creating

    the market conditions within which diverse consumer preerences could

    be pursued as eciently as possible.

    20 The hr proession is also taking on healthcare responsibilities that were pre-

    viously the preserve o the state. More employers now oer gym membership,physiotherapy, smoking-cessation programmes and even psychological counsel-

    ling, as part o their own wellbeing programmes. See Building the Case or Wellness,

    PriceWaterhouseCoopers, 2008.21 Richard Thaler and Cass Sunstein, Nudge: Improving Decisions about Health,Wealth and Happiness, New Haven 2008.

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    78nlr 71In an age when the most valuable assets and products are intangible and

    cognitive, accounting techniques have to somehow include capacities

    to think, eel and communicate. Minds must be measured, valued and

    invested in, even i this means opening up economics to the possibility

    that people are irrational, social and moral creatures. Ater all, their

    sociability and morality may also yield satisactory investment returns.

    Future policy proposals include teaching happiness or resilience skills

    in schools, while voluntary orms o sociability and git-giving are now

    also internal to a governing economic logic, as the British governments

    prioritization o The Big Societya neo-communitarian policy pro-

    gramme aimed at increasing non-market exchangenow indicates.

    The ambiguity that lurks within this emerging apparatus o governmentis that between the hedonicand the eudaimonicregisters o happiness.

    The ailure o neo-classical economics, and o neo-liberal regulation

    generally, stems rom its excessive commitment to hedonism, the

    utility orm o pleasure. The neo-classical assumptionenshrined in

    neo-liberal regulatory agenciesthat economic agents are incapable

    o making a bad choice, has hit multiple crises, most graphically in

    the case o nancial markets, where the quest or psychological kicks

    is held culpable or bringing down entire banks. But it is also increas-ingly apparent that insatiable consumption can undermine the potential

    or mental wellbeing, and be entirely compatible with depression. Mark

    Fisher captures this neo-liberal paradox o happiness in his portrait o

    students he once taught at a urther education college:

    Many o the teenage students I encountered seemed to be in a state o what

    I would call depressive hedonia. Depression is usually characterized as a

    state o anhedonia, but the condition Im reerring to is constituted not

    by an inability to get pleasure so much as by an inability to do anythingelse except pursue pleasure. There is a sense that something is missing

    but no appreciation that this mysterious, missing enjoyment can only beaccessed beyond the pleasure principle.22

    The Weberian insight that capitalism cannot sustain itsel only by oer-

    ing more money, more choice and more pleasure, is at the heart o this

    crisis. The spirit o capitalism is its promise o not only utility or hedonia,

    but also o meaning or eudaimonia; not simply psychological-economicgratication, but a orm o ethical ullment and the demonstration o

    22 Mark Fisher, Capitalist Realism: Is There No Alternative?, Ropley 2009, pp. 212.

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    davies:Unhappiness79innate sel-worth. I a regime o capitalism neglects the latter, it encoun-

    ters a moral crisis. Managers and advertisers may have been attuned

    to this requirement or the best part o a century, but evidently they

    have now neglected their duties, and economic technocrats are coming

    to the rescue.

    From ill-being to critique

    In 2007, the British governments Department or Culture, Media and

    Sport was criticized in a cross-departmental Capability Review carried

    out by the Cabinet Oce or its poor economic evaluations and inad-

    equate ocus on outcomes, a problem it described as urgent.23 The

    diculty or dcms is that its output is largely public and intangible; itexists to generate positive externalities, in the orm o creativity, cultural

    buzz and sporting prowess. The Culture Minister duly hired a private-

    sector economics consultancy to perorm an output evaluation, using

    a new public-accounting technique based on happiness economics.24

    The method, known as the income compensation technique, poses the

    ollowing question: how much private monetary income would be nec-

    essary to compensate a person psychologically or the loss o a specic

    public good that he or she can currently use or ree? For example, isomeone regularly visits a ree public art gallery, their measured hap-

    piness levels may be x per cent higher than someone who does not do

    so. It is then possible to assess how much private income this x per

    cent dierence corresponds to, using established data on the correla-

    tion between happiness and pay. That gure can then be multiplied by

    the number o households who visit the gallery in question, to produce

    an articial proxy or its market price. The same technique has been

    proposed or use by law courts in setting damages payments, where aclaimant has suered some emotional or psychological harm.25

    The problem that this technique encounters, rom a policy-makers

    point o view, is that it ends up valuing public and non-market goods

    at implausibly high levels. Private income is such a weak correlate o

    23 Capabilities Review Team, Capability Review or the Department o Culture, Mediaand Sport, 2007.24 Department o Culture, Media and Sport, Making the Case, 2010.25 Andrew Oswald and Nattavudh Powdthavee, Death, Happiness and the

    Calculation o Compensatory Damages, in Eric Posner and Cass Sunstein, eds,Law and Happiness, Chicago 2010.

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    80nlr 71happiness, when compared to social and public goods, that it oten

    takes extraordinarily large monetary payments to compensate or the

    loss o non-market goods. The Department o Culture, Media and Sport

    study ound that regular attendance o concerts had an impact on hap-

    piness equivalent to 9,000 o additional income. Elsewhere, studies

    have shown that an unemployed person would need an annual income

    o 250,000 to compensate or the psychological injury o not having a

    job.26 Economists using the income-compensation technique are aware

    that it could potentially justiy common ownership and planning o large

    swathes o the economy, on the technical basis that one pound spent col-

    lectively generates a ar greater psycho-economic return on investment

    than the same pound spent privately. The political ramications o such

    a technique have to be careully concealed by the neo-classical econo-mists currently seeking to introduce it to policy-making. But, arguably, a

    spectre is haunting liberal economics.

    Human ill-being is never merely an absence o pleasure, which is one

    thing that consumer society can usually promise to avoid; nor is it even

    an absence o any substantive meaning, which the spirit o capitalism

    can partially deliver on, i only as an epiphenomenon. Followed to its

    logical conclusion, it is an absence o democracy, and consequently abasis or resistance and critique. Happiness economics starts with a

    psychological interest in hedonia and the mind, strays into ethical ques-

    tions oeudaimonia and society, and eventually grapples clumsily with

    the Kantian dilemma o Enlightenmentwhat is all this rationality,

    eciency and technology ultimately or? The meaninglessness o utili-

    tarianism, and the emptiness o hedonism, are now subject to empirical

    and statistical analysis. On the one hand, this is a co-option and sub-

    sumption o core Enlightenment and critical thinking, to rivalbutexceedthe capacity o management and marketing discourse to inter-

    nalize the critique o capitalism. To the pessimist, the act that economists

    have discovered unhappiness and history may look like the nal triumph

    o immanence. The optimistic reading would be that when positivists

    seek to grasp and quantiy the immeasurable problem o unhappiness,

    they encounter causes o that unhappiness that are ar larger than eco-

    nomic or medical policy can calculate or alleviate. Is it too much to hope

    that, i critique can be rendered psychological, then the reverse may alsobe true: that mental ill-being may be rendered critical?

    26 Nicola Bacon et al, The State o Happiness, London 2010.