the power of business agility for innovation, transformation and growth

21
The Power of Business Agility for Innovation, Transformation and Growth Jesper Christensen

Upload: ibm-danmark

Post on 20-Aug-2015

554 views

Category:

Technology


2 download

TRANSCRIPT

Page 1: The Power of Business Agility for Innovation, Transformation and Growth

The Power of Business Agility for Innovation, Transformation and Growth

Jesper Christensen

Page 2: The Power of Business Agility for Innovation, Transformation and Growth

It’s Time to Take Advantage of a Complex and Changing Marketplace

• Complexity and Change• Over 8X market growth in less than

a decade• Very high customer churn • Cutthroat competition• 27 Million Customers• Diverse systems integration needs

“We can now react very quicklyto promotional opportunities

when they arise.” Mario Domingo

Head of Product Design and CreationGlobe Telecom

Innovation and Growth• 600% increase in promotion effectiveness• 90% reduction in time and cost to develop

new promotions• Expected one-year payback• Increased market share and revenue• Improved customer experience

Page 3: The Power of Business Agility for Innovation, Transformation and Growth

CEOs Recognize the Challenges and Opportunities as the Business Network Becomes More Dynamic

IBM Global CEO Survey, Institute for Business Value, 2010

“In these uncertain times, effective and swift decision making is more important than ever.”Shuzo Sumi, President and CEO Tokio Marine Holdings, Inc.

“The complexity over the next five years is off the charts – a 100 on your scale from 1 to 5”

Edward Lonergan, President and CEO Diversey, Inc.

“Our products need to anticipate need, rather than respond to a request.” Michael D’Ascenzo, Commissioner of Taxation, Australian Taxation Office

Page 4: The Power of Business Agility for Innovation, Transformation and Growth

What’s Going to Make a Difference:

• When you are faced with planned and unexpected change?

Through client transformations and market insight we have identified specific agility levers

[uh-jil-i-tee lev-erz] noun: combinations of technology capabilities that accelerate the path to agility with reduced cost and greater efficiency

Page 5: The Power of Business Agility for Innovation, Transformation and Growth

Drive Agility Throughout the Lifecycle of Meeting Customer Needs

Make better decisions driven by analytics and business rules

Accelerate application, service and information delivery and extend reach to cloud

Take a smarter approach to process and integration

Page 6: The Power of Business Agility for Innovation, Transformation and Growth

Agility Levers Turn Change and Complexity To Your Advantage

• Real-time intelligent decision automation

• Visualized infrastructure & predicted disruptions

• Optimized IT planning

• Accelerated application delivery• Secure information delivery

• Faster process change and integration• Streamlined and automated

deployment

Page 7: The Power of Business Agility for Innovation, Transformation and Growth

Make Better Decisions Driven by Analytics and Business Rules

How can you:Improve your operational decisions and the decisionsyou make about change?

Page 8: The Power of Business Agility for Innovation, Transformation and Growth

Use Agility Levers To Make Better Decisions

Agility Lever:Real-time, intelligent decision automation

Capability:Decision Management

Santiago Stock Exchange improved real-time securities fraud surveillance by 100%

Agility Lever:Visualized infrastructure & predicted disruptions

Capability:Predictive BusinessService Management

Large US city realized 60 - 90% improvement in availability of critical services

Agility Lever:Optimized IT planning

Capability:Application Portfolio Management

A large bank uses decision planning to reduce applications from 600 to 147

Page 9: The Power of Business Agility for Innovation, Transformation and Growth

Take a Smarter Approach To Process and Integration

How can you:Respond faster and betterto business change?

Page 10: The Power of Business Agility for Innovation, Transformation and Growth

Use Agility Levers To Take a Smarter Approach To Process

¹ Customer Case Study, Demonstrated Benefits of Software Delivery Automation, Hurwitz 2011

Agility Lever:Faster process change and integration

Capability:Business Process Management + SOA

Premier has helped 157 hospitals save 23,000 lives and $2.85 billion in 30 months

Agility Lever:Streamlined and automated deployment

Capability:Collaborative Dev/Ops

40% reduction in build and deploy errors and 46% increase in software deployment frequency1

Page 11: The Power of Business Agility for Innovation, Transformation and Growth

Accelerate Application, Service and Information Delivery and Extend Reach To Cloud

How can you:Accelerate the delivery of applications and services securely and cost efficiently?

Page 12: The Power of Business Agility for Innovation, Transformation and Growth

Use Agility Levers To Accelerate Delivery of Technologies

2 Aggregation of results from a productivity study conducted by IBM System z customers.

Agility Lever:Accelerated application delivery

Capability:MultiplatformDevelopment

Demonstrated 22-37% improvement in developer productivity2

Capability:Cloud Deployment and Management

Haddon Hill Group demonstrated improvement in cloud deployment speed by 100 times

Capability:Universal Connectivity

Stein Mart saves 500 labor hours in data recovery

Agility Lever:Secure information delivery

Page 13: The Power of Business Agility for Innovation, Transformation and Growth

Recap: Agility Levers Improve Outcomes Through the Lifecycle of Business Changes

• Real-time intelligent decision automation

• Visualized infrastructure & predicted disruptions

• Optimized IT planning

• Accelerated application delivery• Secure information delivery

• Faster process change and integration• Streamlined and automated

deployment

Page 14: The Power of Business Agility for Innovation, Transformation and Growth

Agility Levers Are Driven By Combinations of Capabilities

Agility Levers Capabilities

• Real-time intelligent decision automation• Visualized infrastructure & predicted

disruptions• Optimized IT planning

• Decision Management• Predictive Business Service Management• Application Portfolio Management

• Real-time intelligent decision automation• Visualized infrastructure & predicted

disruptions• Optimized IT planning

• Real-time intelligent decision automation• Visualized infrastructure & predicted

disruptions• Optimized IT planning

• Business Process Management + SOA• Collaborative Dev/Ops

• Faster process change and integration• Streamlined and automated deployment

• Real-time intelligent decision automation• Visualized infrastructure & predicted

disruptions• Optimized IT planning

• Multiplatform Development• Cloud Deployment and Management• Universal Connectivity

• Accelerated application delivery• Secure information delivery

Page 15: The Power of Business Agility for Innovation, Transformation and Growth

Succeed with an Initial Project

Establish a Program

Extend Success to Transform Across the Enterprise

Bu

sin

ess

Ou

tco

mes

Project Scope

Improve speed of operational decisions

Quickly change and integrate business processes

Deliver new services faster

12

3

Match customers with products in real-time

Link customers and partners into processes

Deliver new customer self-service features to beat competition

Extend real-time operational decision making capabilities

Enable rapid business led process changes

Streamline multiplatform development, deployment, and information delivery for

mobile, web, and cloud

Build Your Roadmap To Agility

Page 16: The Power of Business Agility for Innovation, Transformation and Growth

Business Agility Across Industries and Geographies

• Needed to create a secure national civil registry to support federal processes

• Used Technology lever to save more than US$1.5 million per year in school operations and labor costs

Austrian Federal Ministry of the Interior

• Needed to efficiently create a smart energy management program

• Use Process and Technology levers to reduce greenhouse gases and provide economic savings to their consumers

Wuxi,China

• Needed to encourage software startups with IT support services

• Used Technology lever to provide cloud-based infrastructure, platform, and software services for more successful

start-ups

• Needed to rationalize a sprawling portfolio of applications to better efficiency, productivity and customer service

• Used Technology and Process levers for a 30% reuse of assets and 87% reduction of performance testing

Page 17: The Power of Business Agility for Innovation, Transformation and Growth

IBM Is Your Partner Of Choice For Business Agility

#1 in Business Rules

#1 Solution for Boosting Software Team Collaboration

#1 Overall Software Development Platform

#1 in SOA

#1 in BPM

#1 in Application Integration Middleware

#1 in Connectivity

#1 in IT Operations Management

Page 18: The Power of Business Agility for Innovation, Transformation and Growth

Next Steps

• Talk with your IBM representative• Consider a workshop or pilot• Visit ibm.com/business-agility

Page 19: The Power of Business Agility for Innovation, Transformation and Growth
Page 20: The Power of Business Agility for Innovation, Transformation and Growth

© Copyright IBM Corporation 2011. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.

www.ibm.com/software

Page 21: The Power of Business Agility for Innovation, Transformation and Growth