the provision of information technology software ......cdi request for proposal no: 01/31/08/2018...

CDI Request for Proposal No: 01/31/08/2018

Request for Proposal (RfP)

The provision of Information Technology Software

Development Services for the establishment of the

Craft and Design Institute e-learning platform

RFP No. 01/31/08/2018

Date of Issue: Friday, 10 August 2018

Briefing session: Monday, 20 August 2018 – 12h00 to 13h00

Closing date: Friday, 31 August 2018 – 12h00

Submission place: CDI Main Reception

Briefing session place: CSIR Boardroom 5, Main Building 15 Lower Hope Road, Rosebank, Cape Town, 7700

RSVP for briefing session Haudia Ohlson E-mail: [email protected]

Technical enquiries Alan Alborough E-mail:

[email protected]

CDI business hours 08h00 – 16:30

Category Professional Services


TABLE OF CONTENTS

1 BACKGROUND 3

2 INVITATION FOR PROPOSAL 3

3 VENUE FOR PROPOSAL SUBMISSION 3

4 SCOPE OF WORKS 4

5 DELIVERABLE 4

6 SUBMISSION OF PROPOSALS 5

7 DEADLINE FOR SUBMISSION 5

8 EVALUATION PROCESS AND CRITERIA 5

9 VALIDITY PERIOD OF PROPOSAL 6

10 APPOINTMENT OF SERVICE PROVIDER 6

11 ENQUIRIES AND CONTACT WITH THE CDI 6

12 MEDIUM OF COMMUNICATION 6

13 COST OF PROPOSAL 6

14 PRICING PROPOSAL 7

15 CORRECTNESS OF RESPONSES 7

16 VERIFICATION OF DOCUMENTS 7

17 ADDITIONAL TERMS AND CONDITIONS 8

18 CDI RESERVES THE RIGHT TO: 8

19 DISCLAIMER 9

20 DECLARATION 10

21 ANNEXURE A - FUNCTIONALITY EVALUATION SCORECARD 11

22 ANNEXURE B - CONCEPT DOCUMENT 12


1 BACKGROUND

The Craft and Design Institute (CDI), established in 2001 as the Cape Craft and Design

Institute, is a craft and design sector development agency with a mission to develop

capable people and build responsible creative enterprises trading within local and

international markets. During the first decade of existence, the company focussed on the

development and promotion of the Western Cape craft and design sector. Over the years

CDI has developed a range of activities to help improve creative businesses. The

institute works with craft producers, designers and a wide range of other creative

entrepreneurs providing three core offerings, namely product support, business support

and market support.

Currently, the CDI has more than 4 000 creative enterprises on its database, having

become an official implementing agency for the sector. CDI is rolling out its services to

other provinces in South Africa after being identified as a model craft and design hub by

the national Department of Trade and Industry.

The CDI wishes to increase its reach and accessibility by providing an online platform

that will make training available to entrepreneurs in the craft and design sector. CDI has

a high level digital strategy and its implementation requires the development of a web

based platform that will offer packaged training content.

2 INVITATION FOR PROPOSAL

The CDI wishes to appoint a suitable service provider to develop their e-learning platform

as per specification and assist with its integration into other CDI online platforms.

3 VENUE FOR PROPOSAL SUBMISSION

All proposals must be submitted at:

CDI Reception, 103, 1st Floor, 7 West Quay, West Quay Road, V&A Waterfront, Cape Town


The proposal submission program, as currently envisaged, incorporates the following key

dates:

Issue of proposal documents: 10 August 2018

Compulsory briefing (RSVP by email before 17 Aug) 20 August 2018

Venue: CSIR Boardroom 5, Main Building, 15 Lower Hope Road, Rosebank,

Cape Town, 7700

Time: 12:00 noon to 13:00

Closing / submission Date: 31 August 2018

Proposal evaluation: 10 September 2018

Appointment and contracting of successful bidder: 24 September 2018

Target start date of the project: 01 October 2018

Target completion date of project: 30 January 2019

4 SCOPE OF WORKS

The user interface of the platform should be fresh, appealing and user friendly. The

developer should design a contemporary ‘look and feel’ of the e-learning platform. The

look and feel of the platform is understood to be important for not only engaging learners

but also retaining them. The CDI website will also need to align with the look and feel of

the e-learning platform. The platform should conform to the norms and practices of e-

learning delivery and management software.

The e-learning platform developer should provide a quote for:

Development of a new e-learning platform or appropriate customisation of an existing

e- learning platform

Alignment of the e-learning platform to the CDI’s current website and envisaged

digital strategy

A 3 year maintenance contract.

See section 22 for the concept document.

5 DELIVERABLE

The successful bidder (s) will deliver a fully functioning e-learning platform, aligned to

other CDI online platforms.


6 SUBMISSION OF PROPOSALS

All proposals are to be sealed. No open proposals will be accepted. All proposals

are to be clearly marked with the RfP number, e-learning platform proposal and the

name of the bidder on the outside of the main package.

Proposals submitted by companies must be signed by a person or persons duly

authorised thereto by a resolution of a Board of Directors.

The CDI will award the contract to qualified bidder (s)’ whose proposal is determined

to be the most advantageous to the CDI, taking into consideration the technical

(functionality) solution, support and price.

7 DEADLINE FOR SUBMISSION

Proposals shall be submitted at the address mentioned above no later than Friday, 31

August 2018 – 12h00 at a stipulated location. Where a proposal is not received by the

CDI by the due date and at the specified location, it will be regarded as a late proposal.

Late proposals will not be considered.

8 EVALUATION PROCESS AND CRITERIA

8.1 Evaluation of proposals

All proposals will be evaluated by an evaluation team for functionality and price. Based

on the results of the evaluation process, CDI will approve the awarding of the contract to

successful bidder(s).

8.2 Functionality evaluation criteria

The functionality evaluation criteria will be based on the following:

Competence Criterion Key Aspects of Criterion Weight

Experience for project leader(s) Five years’ minimum experience 25

Company experience

Five years’ minimum experience 20

Capacity (organogram) 20


Management skills List of past managed projects (indicating

cost and duration) 25

Location of service provider Located in Cape Town 10

Proposals with functionality points of less than the pre-determined minimum overall

percentage of 80% will be eliminated from further evaluation. See Annexure A for the

scoring sheet that will be used to evaluate functionality.

9 VALIDITY PERIOD OF PROPOSAL

Each proposal shall be valid for a minimum period of three (3) months from the closing

date.

10 APPOINTMENT OF SERVICE PROVIDER

Appointment as a successful service provider shall be subject to the parties agreeing to

mutually acceptable contractual terms and conditions. In the event of the parties failing to

reach such agreement, CDI reserves the right to appoint an alternative supplier.

11 ENQUIRIES AND CONTACT WITH THE CDI

Any enquiry regarding this RfP shall be submitted in writing to CDI at

[email protected] with “RFP No 01/31/08/2018” as the subject.

12 MEDIUM OF COMMUNICATION

All documentation submitted in response to this RfP must be in English.

13 COST OF PROPOSAL

Bidders are expected to fully acquaint themselves with the conditions, requirements and

specifications of this RfP before submitting proposals. Each bidder assumes all risks for

resource commitment and expenses, direct or indirect, of proposal preparation and


participation throughout the RfP process. The CDI is not responsible directly or indirectly

for any costs incurred by bidders.

14 PRICING PROPOSAL

Price needs to be provided in South African Rand (excl. VAT), with details on price

elements that are subject to escalation and exchange rate fluctuations clearly

indicated.

Price should include any additional cost elements.

Only firm prices* will be accepted during the proposal validity period. Non–firm

prices** (including prices subject to rates of exchange variations) will not be

considered.

*Firm price is the price that is only subject to adjustments in accordance with the actual increase or decrease resulting from the change, imposition, or abolition of customs or excise duty and any other duty, levy, or tax which, in terms of a law or regulation is binding on the contractor and demonstrably has an influence on the price of any supplies, or the rendering costs of any service, for the execution of the contract; **Non-firm price is all prices other than “firm” prices.

Payment will be according to the CDI Payment Terms and Conditions. 15 CORRECTNESS OF RESPONSES

The bidder furthermore confirms satisfaction regarding the correctness and validity of

their proposal and that all prices and rates quoted cover all the work/items specified

in the RFP, and that prices and rates quoted cover all obligations under any resulting

contract.

The bidder accepts that any mistakes regarding prices and calculations will be at

their own risk.

16 VERIFICATION OF DOCUMENTS

Bidders should check the numbers of the pages to satisfy themselves that none are

missing or duplicated. No liability will be accepted by the CDI in regard to anything

arising from the fact that pages are missing or duplicated.

One hard copy and one electronic copy (CD or USB memory key) of each proposal

must be submitted. In the event of a contradiction between the submitted copies, the


hard copy shall take precedence. In case of only electronic submissions, one copy

will be sufficient.

If a courier service company is being used for delivery of the proposal document, the

RfP description must be endorsed on the delivery note/courier packaging to ensure

that documents are delivered to the correct place, by the date and time as mentioned

above.

17 ADDITIONAL TERMS AND CONDITIONS

A bidder shall not assume that information and/or documents supplied to CDI, at any

time prior to this request, are still available to CDI, and shall consequently not make

any reference to such information document in its response to this request.

A copy/s of any affiliations, memberships and/or accreditations that support your

submission must be included in the proposal.

In case of proposal from a joint venture, the following must be submitted together

with the proposal:

Joint venture Agreement including split of work signed by both parties

An omission to disclose material information, a factual inaccuracy, and/ or a

misrepresentation of fact may result in the disqualification of a tender, or cancellation

of any subsequent contract

CDI’s decision on proposals received shall be final and binding.

Failure to comply with any of the terms and conditions as set out in this document will

invalidate the Proposal.

18 CDI RESERVES THE RIGHT TO:

Extend the closing date;

Verify any information contained in a proposal;

Request documentary proof regarding any tendering issue;

Give preference to locally manufactured goods;

Appoint one or more service providers, separately or jointly (whether or not they

submitted a joint proposal);

Award this RfP as a whole or in part;

Cancel or withdraw this RfP as a whole or in part.


19 DISCLAIMER

This RfP is a request for proposals only and not an offer document; answers to it must

not be construed as acceptance of an offer or imply the existence of a contract between

the parties. By submission of its proposal, bidders shall be deemed to have satisfied

themselves with and to have accepted all Terms & Conditions of this RfP. The CDI

makes no representation, warranty, assurance, guarantee or endorsements to bidder

concerning the RfP, whether with regard to its accuracy, completeness or otherwise and

the CDI shall have no liability towards the bidder or any other party in connection

therewith.


20 DECLARATION

DECLARATION BY THE BIDDER (RFP No: 01/31/08/2018)

Only bidders who have completed the declaration below will be considered for

evaluation.

I hereby undertake to render services described in the attached tendering documents to

CDI in accordance with the requirements and task directives / proposal specifications

stipulated in RFP No: 01/31/08/2018 at the price/s quoted. My offer/s remains binding

upon me and open for acceptance by the CDI during the validity period indicated and

calculated from the closing date of the proposal.

I confirm that I am satisfied with the correctness and validity of my proposal; that the

price(s) and rate(s) quoted cover all the services specified in the proposal documents;

that the price(s) and rate(s) cover all my obligations and I accept that any mistakes

regarding price(s) and rate(s) and calculations will be at my own risk.

I accept full responsibility for the proper execution and fulfilment of all obligations and

conditions devolving on me under this proposal as the principal liable for the due

fulfilment of this proposal. I declare that I have no participation in any collusive practices

with any bidder or any other person regarding this or any other proposal. I accept that the

CDI may take appropriate action should there be a conflict of interest or if this declaration

proves to be false. I confirm that I am duly authorised to sign this proposal.

NAME (PRINT) …………………………..….

CAPACITY …………………………….

SIGNATURE …………………………….

COMPANY NAME ………………………….…

DATE ……………………………………….…

WITNESSES 1 …….……………………

2 ……….………………… DATE: .……………………


21 ANNEXURE A - FUNCTIONALITY EVALUATION SCORECARD

Competence Competence

factors Key Aspects of Criterion Points

Experience

[25%]

Experience by

project

leader/principal

agent 25%

5 IT projects that the project leader has supervised above

R200k in the past 5 years 10

2-4 IT projects that the project leader has supervised

above R200k in the past 5 years 7

1-4 years working experience + 1 IT project that the

project leader has supervised above R200k in the past 5

years

3

Experience

(Company)

[40%]

Company

experience 20%

5 years’ experience in related field 10

3-4 years’ experience in related field 7

1-2 years’ experience in related field 3

Capacity 20% 2 full time personnel per field allocated to this project,

provide CVs 10

1 full time person per field allocated to this project, provide

CVs 5

Location [10%] Geographic

location of

service provider

10%

Located in Cape Town 10

Located in the Western Cape 7

Located outside the Western Cape 3

Management

skills [25%]

Previously

managed

projects 25%

List of 5 previously managed projects (above R200k)

including contact details of the clients 10

List of 3-4 previously managed projects (above R200k)


List of 1-2 previously managed projects (above R200k)



22 ANNEXURE B - CONCEPT DOCUMENT

22.1 CONTEXT Figure 1 illustrates the context in which the online e-learning platform will exist. The CDI currently hosts their website (www.thecdi.org.za). They also manage and operate the PEEK website (www.peek.org.za) on behalf of the Department of Small Business Development.

Figure 1: CDI web presence

The e-learning platform will be integrated into the CDI website. The platform has other pages as well including:

Online shop

Events

Membership

Donate

Staff login

Social media. The back end of the site will include a member database and e-learning and donate platforms coupled to a payment gateway. The payment gateway does not exist at this stage. It will be developed and incorporated as a plug and play module at a later stage. The e-learning platform will be able to function without it in the interim.


The e-learning platform will host the CDI’s learning courses with a view to providing learners with electronic access to the course content. The courses are to be tailored for crafters and designers. 22.2 LEARNER COURSES OFFERED Figure 2 shows the list of courses to be offered by the CDI as online learning. These include production, product idea, prototyping and sampling, materials, packaging and packing, marketing, selling, distribution, strategy, communication, human resources and business systems.

Figure 2: CDI course list

The learner courses are pitched a different levels to accommodate a wide spectrum of businesses i.e. start-up businesses, small businesses, expanding/growing businesses and exporting or export ready businesses. As depicted in Figure 3, some learner courses, such as marketing, are offered in four levels while others are only available at certain levels.


Figure 3: CDI course levels

Though the CDI offers mainly business skills, technical skills training may also be offered online to cater for specific sector requirements. 22.3 CONCEPT The e-learning platform will seek to attract individuals and businesses in the craft and design sector. They would have access to a platform that assists with upskilling them from a start-up to an established business. This encompasses the development of skills, in a diverse range of activities, selected to suite the learner needs. The e-learning platform does not necessarily provide the learner with a linear progression, but rather addresses the topics needed by the individual learner. As portrayed in Figure 4, the e-learning platform principles will include content that is tailor made to be craft and design sector specific making it a unique and niche offering. Though the crafters and designers may benefit the most, the content will be relevant to other business owners in other sectors. The platform will provide a range of free courses, while others will be paid for. When learners register, they will be offered free credits to be used for purchasing courses and related materials.


Figure 4: CDI Online learning platform principles

The platform will have a self-assessment tool available for each learner to ascertain the appropriate starting point. This is important to ensure that learners are properly guided into selecting appropriate courses and course levels relevant to their needs. In addition to the four levels of learner content illustrated in Figure 3, Level 5 will comprise of ‘train the trainer’ content. The additional content will be tailored for trainers only to aid in conducting lessons and to complement the face-to-face learning interactions. The CDI has worked with locally based partners in all provinces in South Africa (SA). This will continue in future to deliver the face-to-face content where the need arises. The platform will provide access to the locally based trainers with a view to providing them with training and facilitation skills as well as regularly updated content. The CDI will adapt the existing content to suit the online platform. This will be done in a manner that allows for content to be accessed via different media including personal computers, tablet computers and smartphones. The platform will also host a learning pathway to track the learner progress. This will be accompanied by assessments (where appropriate) to test learner understanding of the course material. The pathway will show a dashboard of previously learnt courses and recommended course to study further. The learner will interface with a user friendly platform displaying easy to read content that is understandable by learners at different levels. The user experience path is indicated in the section below. 22.4 ONLINE LEARNING PLATFORM This section demonstrates how the platform users will encounter the e-learning website navigation. The primary users of the platform will be learners intending to increase their knowledge to improve their businesses. It will also be used by trainers to improve their facilitation skills, learn the CDI methodology and to access updated training content. The platform will adopt the latest functionality of e-learning management software norms and current practices. It will also have navigation throughout the platform to enable users to


track their activity, on their profile dashboard. The activity tracker will show what learners have completed and what they have accessed. The platform will have an embedded emailing strategy. It is planned that users will get email correspondence when:

Users register on the platform

Users register for a course, this mail will have a link that directs the learner back to the course page

CDI requests feedback inputs

CDI sends suggested course material to study

CDI sends follow up emails All personal information requested on the platform will be managed to adhere to the Protection of Personal Information (POPI) Act. All communication sent to users will be with the users’ consent and options will be provided for users to be able to deactivate the email communication. The platform will enable the administration team to update the content on the platform, offline. All content will be developed in popular formats for ease of development, updating and editing. The CDI will later consider the possibility of generating revenue through advertising. As illustrated in Figure 5, the user experience will be supported by two sections viz. the user environment and the content environment. The two sections are further detailed below.

Figure 5: User experience environment


22.5 USER ENVIRONMENT 22.5.1 Login and registration process Figure 6 highlights the login and registration process as the first step in the learner experience on the e-learning platform. The platform will host different portals that open up and lead to the course content.

Figure 6: Login or registration onto platform

The first port of call into the platform is the login or registration process. A new comer will register while a return prospective learner will login. During the registration process free course credits will be offered to the learner. These credits could be used to purchase an online course. Additional credits could be purchased. For first time users, the CDI member database aligned registration process will include the capturing of:

Personal details

Whether the registration is for a learner or trainer

Craft and design sector interest

Business profile

Educational details

Location


When the registration process is complete, the system will load purchased and free credits to allow for joining the existing members’ platform. Registrations will be kept on the CDI member aligned platform database that will record members changing business levels (start up, small, medium, exporting businesses) and whether they are learners or trainer. The returning learner login process will entail:

Verification of registration status and updating of personal details etc.

Checking of learner credit balance and offering opportunity to purchase more credits

Assessing if the assessment is required

Landing page - dashboard profile including the content segment wheel 22.5.2 Self-assessment Figure 7 highlights the self-assessment portal. For a new comer, after logging in, the platform will open up a portal illustrating the self-assessment. This takes the learner through a series of questions that will guide the learner to the appropriate course and level. The assessment output will show the recommended courses on the content segment level wheel.

Figure 7: Self-assessment portal


The self-assessment will however only be a recommendation, as the learner will be allowed to follow a course outside the recommendations of the system. There will also be an option to conduct an offline personal assessment via telephone or personal interview, if there is someone in the learner’s area. This facility could be paid for by the learner. Personal assessments will be conducted in more depth and expertly analysed to identify the learner needs in their quest to grow their business. 22.5.3 Trainer dashboard Figure 8 shows the Trainer dashboard. The trainer will have access to different content including the ‘train the trainer’ content. The trainer dashboard will comprise of content they have access to (level 5), their personal profile and interactions with CDI. They will also have access to the learner database and fellow trainers as listed in the platform. Trainers would also be able to access all levels of learning content appropriate to the courses they are training. Management of courses, attendance etc. would also be done by the trainers via the trainer dashboard. Trainers will evaluate assessments and moderate the learner dashboard to reflect their latest interactions. Trainers would also be responsible for conducting learner enrolment assessments over the self-assessment that the learner could opt for, this assessment is a one on one assessment provided as a paid service.

Figure 8: Trainer portal


22.5.4 Learner profile dashboard Once login has been completed the learner will have access to the profile dashboard as shown in Figure 9. The dashboard will show:

The learner profile

The learner history

Recommended courses

Other important records such as:

Consultation records

Learning path

Picture of learner. It could also indicate interactions with the CDI and grant access to fellow learners listed on the CDI member database according to location and products via the CDI sector mapping tool.

Figure 9: Learner profile dashboard

The dashboard will display a platform navigation ‘how to guide’ that will illustrate the basic navigation steps on how to best access information that the learner seeks for. This could be presented in interactive, video or pdf format.


22.5.5 Content segment wheel The learner will enter a portal where they would be able to select an appropriate content segment on the content segment wheel. Segments shown on the content segment wheel will have links to specific segment portals.

Figure 10: Content segment wheel

Figure 11 depicts the content segment wheel (Level 1) indicating the different course segment groupings including:

Strategy

Communication

Product

Marketing

Sales, distribution

Management

Human resources

Business systems

Production

Individual capacity.


Figure 11: CDI content segment wheel

22.5.6 Segment portal The segment portal is highlighted in Figure 12, guiding a learner to select a specific course to study. The learner will be able to:

Select a course of choice

Pay for it (The learner will start to spend available credit if they select paid for content).

When the course has been selected, a course landing page will be accessed where the actual course learning content will be displayed. As indicated in sections above, the segment’s course structure will, where appropriate, be divided into four levels:

Start-up business course content

Small business content

Expanding/growing business content

Exporting or Export ready business content. The fifth level (hidden) is the train the trainer content. This will include the CDI methodology documents and training content as well as links to readings, videos and facilitation aids. The segment portal page will include:

A platform navigation guide

A segment dashboard linked to the learner profile dashboard

A navigator (to enable easy exit and entrance into the portal)

A news flash/stream


Figure 12: Segment portal

22.5.7 Course landing page The course landing page will contain the actual learning content of a specific course i.e. there will be a course landing page for each course offered The course landing page will include:

An introduction video (for marketing)

A platform navigation guide

A learning pathway

A navigator (to enable easy exit and entrance into the portal)

A news flash/stream

Progress tracking to provide the facility to go back to where you where you were

Join e-classes/webinar The course landing page content will include pages for:

Theory material

Tests

Assignments

Videos

Downloads Webinars


This section will be the link between platform back office course content and the learner dashboard, as shown in Figure 13.

Figure 13: Course landing page

22.5.8 Evaluation and feedback Figure 14 illustrates the evaluation and feedback portal. This section will be fed directly by the course content shown in Figure 13. It will support the work of e-learning by providing assignments and tasks aimed at getting the learner to apply the newly acquired knowledge. Assessments will be appropriate to the course intention and content and will be tailored to assist the learner in testing the real life applications of the learned content. For example the learner could be required to submit a portfolio of evidence that will be assessed by the CDI to evaluate attendance, completion and course competence. Learners will also be able to provide feedback on their experience on the e-learning platform and the course content to assist the CDI in effecting improvements where necessary. In addition to this testimonials and case studies will also be collected. The system will make provision for issuing of certificates.


Figure 14: Evaluation and feedback

22.5.9 Issue of certificate After completing the course, the learner will receive an acknowledgement of attendance certificate as illustrated in Figure 15. If the learner wishes to acquire a formal competence certificate, and this is available for the specific course, they would have to pay a fee for the administration processes. The e-learning platform will be designed to attract appropriate learners first in the craft and design sector then all other business to assist them to grow in their business journey. Its success will ultimately be measured by the number of reported testimonies where learners experienced actual growth of their businesses and attribute it to the learnings from the platform. This therefore emphasises the importance of having the best and valuable content being made available on the platform. The benefit of this for the CDI is to see the sector grow and modernising through more participants embracing technology, acquiring new skills and deepening their knowledge as well as increasing the CDI’s reach across the country and the world.


Figure 15: Issue of certificate

22.5.10 Activity monitor The activity monitor, shown in Figure 16, displays all interactions and transactions taking place on the platform. It is the display interface for all support and background activities in the platform.


Figure 16: Activity monitor

22.6 CONTENT ENVIRONMENT This section, illustrated in Figure 17, makes up the background data that supports both the segment and course portals. It is the back office of the online e-learning platform. The following key aspects will be incorporated into the design of the content environment:

Allowance for each course will be offered in up to four levels

Allowance for Level 5: train the trainer.

Course content will be developed off line using commonly available tools and formats, making it easy to add, edit and update material.

Allowance for future upgrades, additions and expansion

Modern E-learning norms and standard should apply Course content would be delivered in several different ways that would be facilitated by the platform. These could be synchronous (events taking place in real time) and asynchronous (events independent of specific time), be self-paced or instructor led, involve discussions and collaboration or be a blended mix of these. E-tutorials, e-mentoring and e-coaching would be used to support learners.


The course content will be designed to cater for a variety of theoretical and practical learning approaches appropriate to the craft and design sector as well as different levels of previous experience. The course content will also host assignments, exercises, and field trips assigned to evaluate the learners’ progress and understanding. This will aid the learning process as it will maximise the practicality of the course content to the learner’s immediate environment. It will also provide quick feedback to the learner regarding their extent of grasping the content ideas and concepts.

Figure 17: Content environment

It should be noted that the platform will also seek to create an online classroom atmosphere by scheduling webinars that bring together learners conducting the same courses for peer learning and sharing of information. These could be arranged at convenient times for learners such as weekends or after working hours. Third party content on site will be downloaded onto the platform and not shown via links. The CDI will observe the copyrights of the third party content owner, if they exist. The segment portal is highlighted in Figure 12, guiding a learner to select a course segment to study. The course will cater for wide range of learning methods, including

Theory content

Video


Audio content

Step-by-step PowerPoint type content

Video lectures with notes

Case studies

Relevant third party content. As indicated in sections above, the course structure will be divided into four levels of content specific to:

Start-up businesses

Small businesses

Expanding/growing businesses

Exporting or Export ready businesses Whilst the learner is following any particular course, the content material will be available in English pdf files. These could be downloaded into the learners’ profile and computer. It is envisaged that the start-up and small business content could be made available for free, i.e. through freely offered credits, while medium and export business content could be purchased. The course could be studied in one sitting or over a period. The pace will be set by the learner. The content is designed to be simple yet practical and informative. The role of videos to guide learners along will be important. While case studies will be reviewed during the learning process, content will be largely applied to the learner’s business to derive maximum benefit for the course study. The course will also lead learners to freely available third party content relevant to the subject under study. This will enrich the learning process as the learner will not have to conduct additional research looking for supplementary information, and the third party content will have been pre-screened. 22.7 REQUIREMENTS The user interface of the platform should be fresh, appealing and user friendly. The developer should design a contemporary ‘look and feel’ of the e-learning platform. The look and feel of the platform is understood to be important for not only engaging learners but also retaining them. The CDI website will also need to align with the look and feel of the e-learning platform. The platform should adopt the latest functionality of e-learning management software norms and current practices. The e-learning platform developer should provide a quote for:

Development of a new e-learning platform or appropriate customisation of an existing e- learning platform

Alignment of the e-learning platform to the CDI’s current website and envisaged digital strategy

A 3 year maintenance contract.

the provision of information technology software ......cdi request for proposal no: 01/31/08/2018...

Documents