the provision of support and training for e-infrastructure users and potential users

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Provision of support and training for e- Infrastructure users and potential users Simon Hettrick [email protected] E-Infrastructure Academic User Community Forum, 15 April 2013 www.software.ac.uk

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Presented by Simon Hettrick at the e-Infrastructure Academic User Community Forum, this talk provides a number of recommendations for improving the provision of training for e-Infrastructure.

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Page 1: The provision of support and training for e-Infrastructure users and potential users

Provision of support and training for e-Infrastructureusers and potential usersSimon [email protected]

E-Infrastructure Academic User Community Forum,15 April 2013

www.software.ac.uk

Page 2: The provision of support and training for e-Infrastructure users and potential users

Contributors

• Claire Devereux, NES, SeIUCCR, EGI• David Henty, EPCC, PRACE• Ian Bush, NAG• Joy Davidson, DCC• Mike Jackson, Software Sustainability Institute• David Fergusson, eScience and EGEE• Dave Cable, Hartree Centre

• All slides provided under

www.software.ac.uk

Page 3: The provision of support and training for e-Infrastructure users and potential users

Increase the use ofe-Infrastructure

• More users• More diverse users• More expert users

www.software.ac.uk

Page 4: The provision of support and training for e-Infrastructure users and potential users

The Venn of training

HPCIntroduction to programming

concepts

Software engineering

Beyond the GUI

Programming languages

Between the laptop and

supercomputer

Managing research data

Cloud

www.software.ac.uk

Numerical algorithms

Scientific computing

Page 5: The provision of support and training for e-Infrastructure users and potential users

#1Understand what training resources are already available

• Survey current training resources• Link resources to provide a route from

amateur to expert• Identify gaps in provision

www.software.ac.uk

Page 6: The provision of support and training for e-Infrastructure users and potential users

#2Share information about training resources

• Provide a resource that links training courses and material

• Must be easy to add training• A curated resource is more valuable than

a non-curated one

www.software.ac.uk

Page 7: The provision of support and training for e-Infrastructure users and potential users

#3Provide incentives to produce good training materials and share them

• The incentive depends on who produces the materials

• Good materials gain more users • Provide access to technical writers

www.software.ac.uk

Page 8: The provision of support and training for e-Infrastructure users and potential users

#4Improve communication between training providers

• A workshop for e-Infrastructure training providers

• A regular updates to maintain interest• Plus mailing list, etc.

www.software.ac.uk

Page 9: The provision of support and training for e-Infrastructure users and potential users

#5Include the research software engineers in training planning

• Research software engineers have successfully trained themselves

• The Software Sustainability Institute is working to understand this role and its contribution

www.software.ac.uk

Page 10: The provision of support and training for e-Infrastructure users and potential users

What’s next?

• Grow community of trainers• Survey training resources• Organise a workshop• Prepare a report and disseminate

www.software.ac.uk

Page 11: The provision of support and training for e-Infrastructure users and potential users

“Everyone thinks that training is expensive, but the cost of

not having it is higher”- Dave Fergusson

www.software.ac.uk

Page 12: The provision of support and training for e-Infrastructure users and potential users

Recommendations

1. Understand what training resources are already available

2. Share information about training3. Provide incentives to produce good training

materials and share them4. Improve communication between training

providers5. Include the research software engineers in

training planning

www.software.ac.uk