the psychology of selling

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Suzanne Hazelton working with individuals and teams to THRIVE! The Psychology of Selling

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Have you heard the expression ”treat people like you like to be treated”? It can be a useful genralism. However have you also noticed that people are different from you, they respond in different ways – we have different likes and dislikes from them. Perhaps our friends are more like us, they like similar things to us. But what about your clients? Even though they’ve got different likes and dislikes – I’m guessing you still might be able to do business with them? However what about your marketing material, does appeal to them? Is there one or two small changes you could make so that it could appeal to a broader range of prospective clients?

TRANSCRIPT

Page 1: The psychology of selling

Suzanne Hazeltonworking with individuals and teams to THRIVE!

The Psychology of Selling

Page 2: The psychology of selling

Whistle stop tour of the next 90 mins ….

• Who is Suzanne Hazelton• Introduction to the psychological tool– Overview• (coffee)

– Getting down, dirty and practical• How does this apply to your marketing

materials

Page 3: The psychology of selling

Suzanne’s toolkit

2 books:

- Raise Your Game

- Great Days at Work (in press)

Masters’

degree in Positive Psychology

- The science of h

appiness, well-b

eing and motivation

Qualified Coach & Business Coach

Psychometric tools

- Myers Briggs Type Indicator (MBTI)

- Firo-BNLP (M

prac)

Experienced trainer, coach, speaker

TA - Psychotherapy

Page 4: The psychology of selling

The effect of shifting the mean of the mental health spectrum – Huppert (2009)

I believe that successful individuals have a disproportionately positive impact on society. My personal mission is to enable more people to be

THIS successful

Page 5: The psychology of selling

THRIVE! Framework

Page 6: The psychology of selling

THRIVE! Framework

Today, beginning to explore here

Page 7: The psychology of selling

Short activity ……Pen & paper ready

… just 2 minutes to …

Page 8: The psychology of selling

Write about a river

Page 9: The psychology of selling

Exploring the concept of ‘preference’

Page 10: The psychology of selling

10

How you take in information How you make decisions

PS – there are no right answers – people do it differently

Page 11: The psychology of selling
Page 12: The psychology of selling

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(S) Takes in information through senses

(N) More ‘big picture”, intuitive

How you take in information & how you make decisions

Page 13: The psychology of selling
Page 14: The psychology of selling

14

(S) Takes in information through senses

(N) More ‘big picture”, intuitive

How you take in information & how you make decisions

Thinking, logic based Feeling, values

Page 15: The psychology of selling

15

(S) Takes in information through senses

(N) More ‘big picture”, intuitive

How you take in information & how you make decisions

(T) Thinking, logic based (F) Feeling, values

ST

NT NF

SF

Page 16: The psychology of selling

Activity …

Page 17: The psychology of selling

17

(S) Takes in information through senses

(N) More ‘big picture”, intuitive

How you take in information & how you make decisions

(T) Thinking, logic based (F) Feeling, values

ST

NT NF

SF

Page 18: The psychology of selling

Whistle stop tour of the next 90 mins ….

• Who is Suzanne Hazelton• Introduction to the psychological tool– Overview– Getting down, dirty and practical

• How does this apply to your marketing materials

Page 19: The psychology of selling

Take a moment

Page 20: The psychology of selling

THRIVE! Coaching

Page 21: The psychology of selling

Contact Details

[email protected]• Blog: www.suzannehazelton.com• Web: www.thebusinessofchange.co.uk• Twitter: @SuzanneHazelton

Page 22: The psychology of selling

ReferencesHuppert, F. A. 2009. Psychological Well-being: Evidence Regarding its Causes and Consequences.

Applied Psychology: Health and Well-being, (2), 137–164.