the quick and the dead: use technology to communicate quickly and kill your competition

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#SalesSummit | @MickHollison The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition Mick Hollison, CMO InsidesSales.com [email protected]

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During the 2014 #SalesSummit, InsideSales.com's CMO, Mick Hollison, explained how science holds the key to unlocking human potential. Using technology in predictive analytics, communications, hiring & motivation, and data visualization will deliver revenue growth and eliminate the competition.

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Page 1: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

The Quick and the Dead: Use Technology to Communicate Quickly

and Kill your Competition

Mick Hollison, CMO InsidesSales.com

[email protected]

Page 2: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

“We believe science holds the key to unlocking human

potential.”

Page 3: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Video Placeholder

Page 4: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Sales Acceleration Platform

Page 5: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Page 6: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Page 7: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Predictive Analytics

• Statistics

• Modeling

• Data mining

• Machine learning– Supervised & unsupervised

Analyzing current and historical facts to make predictions about the future

Page 8: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

• Politics

• Sports

• Energy exploration

• Consumer credit

• Fraud detection

• Healthcare outcomes

• B2B sales & marketing

Practical Applications

Page 9: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

“It’s Math, Not Magic”

Page 10: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Neuralytics Categories

SLStm – Self-Learning System

Page 11: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Neuralytics Origins – Breakthrough Research

Page 12: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Day of Week

Page 13: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Time of Day

Page 14: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Response Time

Page 15: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Persistence

Page 16: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Page 17: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Page 18: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Traditional “Predictive” Dialers

• Machine initiated• Dial multi-lines• Not for B2B

Predictive 2.0• Rep initiated• Dials best leads at best

times• Good for B2B

Predictive Analytics• Supervised machine learning

Predictive Communications

Page 19: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Intelligent Communications• Dialing, Voicemail, SMS, Email• Recording & Monitoring• Native reporting

Benefits• Up to 8x call volume• Up to 38% increased contact

ratios• Up to 30% revenue increase in

as little as 90 days

Predictive Communications

Page 20: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Page 21: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Email Is The Preferred Communications Channel

Email

Mobile

Phone

Text M

essage

Voicem

ail

Offic

e Phone

Linke

d-In

Onlin

e Inst

ant Mess

age

Facebook

Twitter

Video C

hatFax

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

72%

39%

67%

83%

28% 31%

8% 10% 12%

Likely to Respond Preferred Contact Method

Page 22: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

• Runs on all major email platforms

• Tracks every interaction for instant sales insights

• Increased sales rep visibility

• Auto-sync with salesforce.com

• Scalable to 100s of millions of emails

• Shorten sales cycles by 50% or more

Page 23: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Page 24: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Sales Leadership Reported Challenges

0%

20%

40%

60%

80%

100%

Page 25: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

EmpathyAbility to put yourself in your client’s position

ResilienceThe ability to manage adversity during the sales process

AmbitionAn intense desire to be successful in sales

OpennessA passion for expanding one’s understanding

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#SalesSummit | @MickHollison

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#SalesSummit | @MickHollison

• Points

• Leaderboards

• Badges

• Throwdowns

• Notifications

PowerStandings™

Page 28: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Page 29: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

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#SalesSummit | @MickHollison

IDX™ – Immersive Data Experience

Visually stunning. Infinitely engaging. Real-time.

Bring your sales data to the forefront by making it visual, meaningful, and actionable. IDX from InsideSales.com generates real-time data visualizations of your sales activity and processes, available on any device, any time.

Coming late 2014

Page 31: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

• Big data is feeding new, predictive systems that dramatically accelerate sales

• InsideSales.com is at the forefront of this movement with the industry’s first sales acceleration platform

Blinded by Science

Page 32: The Quick and the Dead: Use Technology to Communicate Quickly and Kill your Competition

#SalesSummit | @MickHollison

Thank You