the regional municipality of peel accessibility … · 4/29/2014 · the movers of the subject...

For inquires about this agenda, or to make arrangements for accessibility accommodations for persons attending, please contact: Meenu Sikand, Accessibility Planning Specialist at (905) 791-7800, Ext. 4778 or by e-mail at [email protected] Some meeting information may also be available in alternate formats, upon request. Please contact: Veronica Montesdeoca at (905) 791-7800, Ext. 4384 or by e-mail at [email protected]

THE REGIONAL MUNICIPALITY OF PEEL

ACCESSIBILITY ADVISORY COMMITTEE AGENDA AAC - 3/2014 DATE: April 29, 2014 TIME: 1:00 PM – 3:00 PM LOCATION: Regional Council Chambers, 5th Floor 10 Peel Centre Drive, Suite A

Brampton, ON MEMBERS: N. Balsara; H. Bajwa; N.D. Barry; R. Chopra;

M. Dytyniak; D. Farrace, C. Fonseca; S. Hames; N. Husain; E. Kolb; R. Paterak; T. Tamlin; J. Triantafilou; M. Tymkow

Naz Husain, Chair to preside.

mailto:[email protected]


-2- 1. CALL TO ORDER

2. APPROVAL OF AGENDA

3. PREVIOUS MEETING MINUTES

3.1. Minutes of the Region of Peel Accessibility Advisory Committee

(AAC-2014-2) meeting held on February 25, 2014 (Receipt recommended)

4. DELEGATIONS

4.1. Biljana Bajagic, Senior Project Manager, Real Property Asset

Management, Region of Peel, Providing a Review of the Peel Region Health Clinic, Located at 7205 Goreway Drive (Westwood Mall) – City of Mississauga, Ward 5 (Site Plan Approval requested) (10 minutes)

4.2. Richard Ngun, Capital Project Manager, Real Property Asset Management, Region of Peel, Providing an Update on the Region of Peel Affordable Housing Design Guidelines and the Region of Peel Accessible Standards for Affordable Housing Residential Properties (10 minutes)

5. REPORTS

5.1. Region of Peel Accessibility Planning Program Update and AAC

Work Plan Update Update by Meenu Sikand, Accessibility Planning Specialist, Region of Peel

-3- 5.2. Subcommittee Updates: Education and Awareness Subcommittee –

National Access Awareness Week (NAAW) Event Planning Proposal Update by Raj Chopra, Member, Education and Awareness Subcommittee

5.3. Region of Peel Accessibility Advisory Committee Member Updates

(Oral)

6. COMMUNICATIONS

6.1. Canadian Radio-television and Telecommunications

Commission, Article dated January 24, 2013, titled “CRTC Announces Enhancements to 911 Services for Canadians with Hearing or Speech Impairments” (Receipt recommended)

6.2. J.D. Chanler, Resident, E-mail dated March 22, 2014, Regarding Photo Identification for the Disabled (Direction required)

6.3. Ministry of Economic Development, Trade and Employment, E-mail dated April 7, 2014, Informing of Deadline Extension to May 22, 2014 for Public Comment on the Proposed Changes to the Customer Service Standard (Receipt recommended)

6.4. Accessibility Directorate of Ontario, Notice Informing of the Upcoming Carleton Accessibility Summit Taking Place on July 12-15, 2014 in Ottawa, Ontario (Receipt recommended)

7. OTHER BUSINESS

7.1. Request from Melanie Taddeo, Connect 4 Life, to Delegate to the

May 27, 2014 AAC meeting to Create Awareness of the Programs and Services offered by Connect 4 Life for Persons with Disabilities (Direction required)

7.2. Internal Support Services Realignment Update (Oral) Update by Aretha Adams, Manager of Regulatory Compliance, Region of Peel

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8. NEXT MEETING

Thursday, May 27, 2014 1:00 p.m. – 3:00 p.m. Council Chamber, 5th floor Regional Administrative Headquarters 10 Peel Centre Drive, Suite A Brampton, Ontario

9. ADJOURNMENT

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* See text for arrivals See text for departures

REGION OF PEEL

ACCESSIBILITY ADVISORY COMMITTEE (AAC)

MINUTES

AAC-2014-2

The Region of Peel Accessibility Advisory Committee met on February 25, 2014 at 1:05 p.m. in the Council Chamber, Regional Administrative Headquarters, 10 Peel Centre Drive, Suite A, Brampton. Members Present: N. Balsara; N.D. Barry; R. Chopra; M. Dytyniak;

D. Farrace, C. Fonseca*; N. Husain; E. Kolb; T. Tamlin*; J. Triantafilou; M. Tymkow*

Members Absent: H. Bajwa; G. Barnes; S. Hames, due to vacation; R.

Paterak, due to a personal matter Also Present: Region of Peel: N. Trim, Chief Financial Officer and

Commissioner of Corporate Services; K. Lockyer, Regional Clerk and Director of Clerk’s; A. Adams, Manager, Regulatory Compliance; M. Sikand, Accessibility Planning Specialist; V. Montesdeoca, Committee Clerk; S. Valleau, Legislative Assistant

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-11- AAC-2014-2 Tuesday, February 25, 2014

Naz Husain, Chair, presided. 1. CALL TO ORDER Naz Husain, Chair of the Region of Peel Accessibility Advisory Committee (AAC) called the meeting to order at 1:05 p.m. and welcomed everyone present. Naz Husain congratulated the recently appointed Committee members, and welcomed them to their first AAC meeting. T. Tamlin arrived at 1:07 p.m. M. Tymkow arrived at 1:08 p.m. At the request of the AAC Chair, formal introductions were made by all Committee members. 2. APPROVAL OF AGENDA

Moved by M. Tymkow; RECOMMENDATION AAC-8-2014: That the agenda for the February 25, 2014, Region of Peel Accessibility Advisory Committee meeting be amended to include a communication from aodareview.utoronto.ca, titled “Public Consultations Hosted by the Review”, to be dealt with under Communications – Item 6d; And further, that the agenda for the February 25, 2014, Region of Peel Accessibility Advisory Committee meeting be approved, as amended.

See also Communications – Items 6d 3. PREVIOUS MEETING MINUTES

a. Minutes of the Region of Peel Accessibility Advisory Committee (AAC-2014-1) meeting held on January 28, 2014

Received

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In reference to Recommendations AAC-3-2014, AAC-5-2014 and AAC-6-2014 contained in the minutes of the AAC meeting held on January 28, 2014, Dely Farrace, AAC Member, inquired why the mover and seconder of the motions were not captured in the minutes. Kathryn Lockyer, Regional Clerk and Director of Clerk’s, explained that in accordance with the Region of Peel Procedure By-law, only a mover is required for Committee meetings. The Regional Clerk was requested by the members of the AAC to record the mover of all recommendations arising at the AAC meetings, effective February 25, 2014. The movers of the subject motions from the January 28, 2014 meeting minutes are recorded as such:

Delegation 4a: Moved by D. Farrace; RECOMMENDATION AAC-3-2014: That staff be tasked with reviewing future site plans for the Region of Peel Paramedic satellite stations; And further, that upon staff review of future site plans for the Region of Peel Paramedic satellite stations, a report be presented to the Region of Peel Accessibility Advisory Committee recommending approval.

Communications 6b:

Moved by E. Kolb; RECOMMENDATION AAC-5-2014: That staff communicate with Glenn Barnes regarding his ability to continue his membership on the Region of Peel Accessibility Advisory Committee;

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And further, should Glenn Barnes resign from the Region of Peel Accessibility Advisory Committee, that he be formally recognized for his service on the Committee; And further, that the communication from Glenn Barnes be deferred to the February 25, 2014 Region of Peel Accessibility Advisory Committee meeting. Moved by C. Fonseca; RECOMMENDATION AAC-6-2014: That staff review the Region of Peel Procedure By-law regarding attendance and voting requirements on Committees of Council.

Jim Triantafilou, AAC Member, inquired if the AAC had the opportunity to review the meeting minutes prior to Council approval. Naz Husain noted that the minutes are circulated prior to it appearing on a Council agenda, at which point members are welcome to provide input. 4. DELEGATIONS

a. Sotabdo Debnath, Capital Project Manager, Real Property

Asset Management and Rebecca Fortin, Advisor, Chronic Disease and Injury Prevention, Peel Public Health, Presenting the Active Outdoor Space Project: Phase 1 & Phase 2 and Active Stairwells Project

Received

A copy of the presentation is available from the Office of the Regional Clerk. Rebecca Fortin, Advisor, Chronic Disease and Injury Prevention, Peel Public Health, provided an update on two initiatives taking place at the Region of Peel to promote healthy behaviours and physical activity. The Healthy Outdoor Project, currently in Phase 2, is situated at 7120 Hurontario Street in Mississauga. The Active Stairs Project, involves two stairwells, one at 10 Peel Centre Drive and the second at 7120 Hurontario Street and is designed to encourage stairwell use.

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Sotabdo Debnath, Capital Project Manager, Real Property Asset Management, reviewed the design of the Healthy Outdoor Project. Some of the outdoor features include: Berms to isolate traffic along Hurontario Street; Trees and greenery along walking paths; Lawn seating for outdoor meetings and gatherings; Shade structure; Tables for table tennis and meetings; Outdoor gym equipment; Markings for outdoor play area in a section of the parking lot;

and Water fountains and timber steps. Sotabdo Debnath provided details of the Active Stairs Project currently in Phase 1 stage. Phase 2 will be completed between July and August, 2014. Upon completion, the project will include: Half landing walls painted in bright rainbow colours; Yellow and black glow-in- the dark strip on all step edges; Vinyl handrails; Larger signs with raised lettering; Vinyl artwork with health messages at half landings; Accent lighting; A fixed glass window at the south entrance of Suite B to

assist people find the stairs; Fire-rated full glass door with bright coloured dots for the visually impaired; and Ground floor walls painted with directional arrows.

Councillor C. Fonseca arrived at 1:45 p.m. The following suggestions were made by Committee members to incorporate more accessibility features into the Healthy Outdoor Project: The painting of a high contrast ring around the boulders used

in the destination space for meeting to assist the visually impaired; Ensure that the accessible lawn seating can be used by persons with mobility devices;

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Ensure that the drinking fountain is of appropriate height for use by persons in a wheelchair; Ensure that the accessible outdoor tennis tables can be accessed by persons with disabilities; Ensure that the outdoor play area proposed on the existing parking space is safe for use by all pedestrians; Clear signage to ensure safety in the parking lot; Install slopes, where possible, where timber steps are being considered; and Install a hand rail to assist climbing the grade for lawn seating.

5. REPORTS

a. Accessible Transportation Master Plan Close Out Report (Oral)

Update by Aislin O'Hara, Transportation Resource Coordinator, Accessible Transportation, Public Works, Region of Peel

Received

A copy of the presentation is available from the Office of the Regional Clerk. Aislin O'Hara, Transportation Resource Coordinator, Accessible Transportation, provided an overview of the five recommendations approved by Regional Council on January 9, 2014 for the Accessible Transportation Master Plan (ATMP). She stated that an ATMP summary report will be presented to Regional Council in June, 2014. The following suggestions were made by Committee members in moving forward with the Plan: Identify the number of full time equivalents (FTEs) and the

timeframe to properly implement the Plan; Consider accessibility and sensibility training for the new employees; Proper coordination and collaboration at the local level to ensure quality and avoid duplication of efforts;

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Better coordination to ensure more accessible taxis are available for unscheduled trips; Ensure third party service providers receive accessibility training; and Ensure that a vulnerable persons check is conducted to third party service providers to safeguard the safety of service users.

b. Updates

i) Region of Peel Accessibility Planning Program Update and AAC Work Plan Update

Update by Meenu Sikand, Accessibility Planning Specialist, Region of Peel

Received

Meenu Sikand, Accessibility Planning Specialist, provided an update regarding the amendments being made to the Ontario Building Code which will come into force in January 2015. The Code will apply to new construction or projects undergoing major construction renovations. Meenu Sikand noted that visual fire alarms will be mandatory under the new legislation.

ii) Subcommittee Updates (Oral) Received

Meenu Sikand provided a review of the AAC’s three subcommittees: Site Plan Facility Audit, Education and Awareness and AODA Standard and Accessibility Planning. Meenu Sikand requested that AAC members give consideration to volunteering on a subcommittee and suggested e-mailing her with a preference.

iii) Region of Peel Accessibility Advisory Committee Member Updates - Nil

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6. COMMUNICATIONS

a. Coalition for Persons with Disabilities, Flyer regarding the Connections 2014 Resource Fair for Persons with Disabilities

Received

b. Glenn Barnes, Region of Peel Accessibility Advisory Committee Member, E-mail dated November 14, 2013, Advising of his Resignation from the Region of Peel Accessibility Advisory Committee

Moved by R. Chopra; RECOMMENDATION AAC-9-2014: That the resignation of Glenn Barnes from the Region of Peel Accessibility Advisory Committee (AAC), be received.

c. Lisa Jones, Metrolinx, E-mail dated February 14, 2014, Requesting Volunteers for the Metrolinx Accessibility Advisory Committee

Received

Additional Item – Item 6d:

d. aodareview.utoronto.ca, Article titled “Public Consultations Hosted by the Reviewer”

Received

See also Approval of Agenda 7. OTHER BUSINESS - Nil

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8. NEXT MEETING

The next meeting of the Region of Peel Accessibility Advisory Committee is scheduled for Tuesday, April 29, 2014, at 1:00 p.m., Council Chamber, 5th floor, Regional Administrative Headquarters, Suite A, 10 Peel Centre Drive, Brampton, Ontario. Please forward regrets to Veronica Montesdeoca, Committee Clerk, (905) 791-7800 ext. 4384 or at [email protected].

9. ADJOURNMENT The meeting adjourned at 3:05 p.m.

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APPENDIX I Accessibility Advisory Committee 2014 Work Plan

MANDATORY ACTIVITY LIST

# Activity Description Update Date Completed

1 AODA Compliance Objective: To ensure Regional compliance with the IASR requirements that will come into effect January 1, 2014 and January 1, 2015. The AODA subcommittee will assist departmental staff by reviewing departmental presentations; assisting staff with testing and by providing expert advice regarding IASR initiatives completed by staff.

START DATE: January 6, 2014

List of 2014 & 2015 Compliance Deadlines for Region of Peel: General Requirements: a. Training (Section 7) Information and Communications: b. Feedback processes (Section 11) c. New internet websites and web

content conformation with WCAG 2.0 Level A (Section 12)

d. Accessible formats and communication supports (Section 12)

Employment: e. Recruitment (section 22 -24) f. Informing employees of supports

(section 25) g. Providing accessible formats and

communications supports for employees (section 26)

h. Documented individual accommodation Plans (section 28)

i. Return to work process (section 29)

j. Performance management, career development, and redeployment (section 30-32)

Transportation: k. Accessibility Training (section 36) l. Fares, support persons (section

38) m. Emergency or compassionate

AAC approved the AODA compliance activities for 2014.

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grounds (section 65) n. Booking (section 71) o. Trip restrictions (section 72)

2 Site Plan

reviews Objective: To review Regional site plans submitted by project manager and provide approvals.

1. The AAC will review the site plans received from various departments and provide feedback and comments.

• AP specialist will meet with the satellite paramedic stations project staff to review site plans presentations and to provide feedback to Regional staff. • Staff presenting the site plans for the satellite paramedics’ stations will refer to the satellite paramedics’ stations checklist that was compiled in 2013. • AP specialist will review and bring recommendations to the AAC for final approval of the satellite paramedic stations for their approval of the site plan. • Once the new AAC members are recruited a site plan subcommittee will be established to review the site

Ongoing

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plans received from various departments and present recommendations to the AAC to approve site plans.

EDUCATION AND AWARENESS ACTIVITY LIST # Activity Description Update Date

Completed 1 National Access

Awareness Week (NAAW) START DATE: March 1, 2014

a. The AAC Education and Awareness Subcommittee will assist AP staff with the following:

a. Selecting a theme

for the NAAW; b. Reviewing all staff

submissions received;

c. Selecting winners for accessibility awards;

d. Participating in the NAAW celebration and Accessibility Awards distribution;

e. AAC chair to provide event report to the AAC at the AAC monthly meeting.

AAC approved the celebration of NAAW event in 2014. Once the AAC Education and Awareness subcommittee is established, members will begin planning activities with the AP staff. Subcommittee met for a planning meeting on April 4th. A draft proposal that reflects the discussion details and planning activities is attached with the agenda. Second NAAW meeting is scheduled for April 28.

2 Peel Children’s Water Festival (PCWF)

1. The AAC Education and Awareness subcommittee members will review the

AAC approved the AAC participation in the 2014 PCWF.

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May 22 2014 – May 29 2014 Objective: Increase Accessibility of the Annual Peel Educational Event

PCWF Accessibility Plan with the PCWF coordinator and the APS;

2. Collaboratively the subcommittee will propose recommendations to the PCWF steering committee regarding the areas of the PCWF accessibility plan that will be implemented in the current year.

3. Upon request, the sub-committee will also assist with the implementation of the plan by conducting a site audit and reviewing the feedback received from teacher surveys to develop recommendations for the next year.

Accessibility Planning Specialist met with the PCWF coordinator to discuss this year’s training requirements for the high school volunteers and prepared a training module that PCWF coordinator will use to train this year’s high school volunteers. Approximately 700 volunteers will receive mandatory AODA training to ensure Region’s compliance with the IASR.

3 International Day of Persons with Disabilities Event (IDPD) START DATE: August 2014 (Proposed)

1. The AAC Education and Awareness subcommittee will assist staff in planning this event including:

a. Select the event date (December 3)

b. Book venue c. Selection of a

theme d. Selection of

appropriate speakers

e. Developing an audience specific outreach strategy and review of (flyers, pathway story, media

AAC approved the 2014 commemoration of the IDPD.

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release, and educational resources etc.)

f. Organizing and hosting the event.

g. Reporting to the AAC.

TIME PERMITTED ACTIVITY LIST # Activity Description Update Date

Completed 1 Connections

Resource Fair for Persons with Disabilities START DATE: A one day Resource Fair held annually to promote businesses, assistive services and other available resource that benefit the lives of persons with disabilities and their families as well as raise awareness.

1. AAC members will set up an information booth and disseminate information to Fair attendees that will be held at Mississauga Convention Center on Friday May 23 from 9:00 am - 9:00 pm.

AAC approved the committee and AP program’s participation in this year’s Connections Resource Fair. Registration Form has been sent to participate in the Resource Fair.

2 Seniors Fair (Ward 9) START DATE: To Be Determined

1. AAC members and Regional staff will set up an information booth and will disseminate accessibility information to event participants.

2. Second annual Ward

9 Senior’s Fair is

AAC approved the committee and AP program’s participation in 2014 Senior’s Fair.

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scheduled for Tuesday June 10, 2014 from 1:00 pm - 3:00 pm at the Meadowvale Community Centre in the Village Room.

3 “Peel Renovates”

Program Facilitated Consultation Session START DATE: January 28

1. “Peel Renovates” program staff provided program information to AAC on April 23.

2. Interested AAC

members will be able to provide input to the Human Services’ initiative of the Peel Renovates program by participating in a consultant led facilitated session that will be held after the AAC monthly meeting in January 2014(January 28)

AAC Approved members’ participation in the program as requested by staff during various stages of the project such as review of the program guidelines, service delivery process and criteria etc.

4 Region of Peel United Way 5K Run Walk and Role Event

1. Interested AAC members will assist staff with the accessibility audit of the run route, distribution of promotional materials and disseminating information within their networks to reach out to the diverse community of Peel.

AAC approved their participation in 2014 walk for activities such as accessibility audit of the event route, outreach etc.

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Proposed Draft

2014 National Access Awareness Week (NAAW) (June 1, 2014 – June 7, 2014)

NAAW Event Planning Proposal ---------------------------------------------------------------- E & A Subcommittee Members: Raj Chopra, Naz Husain, Dely Farrace, Nancy Barry, Meenu Sikand Theme: Understanding Hidden Disabilities Venue: 5th Floor, Council Chambers Date: Tuesday, June 3 Council Chambers and Council

Lounge booked

Time: 10:30 – 12:30 pm (Awards first and then key note speech followed by the cake cutting and trade show in the Council Chambers lobby) Attendees: Regional Staff; Peel Police, community agencies, school boards, and agencies that don’t serve pwd (to be confirmed) Proposed Ideas for potential Speakers: Individual speaker: Dely to look for a speaker from Learning Disabilities association or Canadian Association of Mental Health Association of Peel or Community Living Peel or decide if she wants to speak. Chair to seek names/resources from the AAC. Experiential Learning Exercises: Raj to send email to AAC members to inquire if they know what exercises are available Trade Show/Displays: Showcase agencies that serve hidden disabilities.

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Outline of the Proposed Activities to Host the 2014 Annual Accessibility Awards and NAAW Event (June 3) 1. Seek Nominations for the Annual Accessibility Awards Ceremony

(April 28) a. Prepare a Pathways story b. Send notification to all staff to seek Nominations via

Pathways 2. Select Award Winner(s) (May 19)

a. Review all submissions to select winners and present to AAC subcommittee for final selection of winners

b. Notify the winners and their managers, directors and commissioners

c. Send memo to EMT to “Hold the Date” for NAAW (Week of May 5, 2013)

d. Send notification to communications to prepare award certificates (Week of May 26, 2013)

3. Organize the Awards Presentation (Week of June 1- June 7)

a. Brainstorming session to finalize event activities in a face to face meeting of the E & A (May 2)

i. E & A subcommittee members to identify various questions/poll questions/resources that can be utilized to enhance staff accessibility knowledge during the NAAW. (April 5 – May 2)

ii. Develop and finalize the message that will be delivered to staff during the NAAW (week of May 5)

1. Educational messaging through Pathways a. Quick Poll b. Quizzes through Pathways stories

2. In Person on the event day June 3. Meeting # 2 April 28, 2014 (Teleconference)

Canadian Radio-television and Telecommunications Commission www.crtcww.crtc.gc.ca

CRTC announces enhancements to 911 services for Canadians with hearing or speech impairments

OTTAWA-GATINEAU, January 24, 2013 -Today, the Canadian Radiotelevision and Telecommunications Commission (CRTC) announced enhancements to 911 services that will enable Canadians who have hearing or speech impairments to communicate with 911 call centres via text message. Telephone and wireless companies must upgrade their networks to support this new feature by January 24, 2014.

The CRTC's decision follows a 2012 trial to assess the feasibility of rolling out such a feature on a national basis. The trial involved the participation of telecommunications companies, Canadians with hearing or speech impairments and 911 call centres in Vancouver, Toronto, Peel Region and Montreal.

"Services such as 911 are critical to the health and safety of all Canadians," said Jean-Pierre Blais, Chairman of the CRTC. "This initiative is a perfect example of how technology can be used to improve access to 911 services for Canadians with disabilities. I would like to thank those who participated in last year's trial. Its success convinced us that expanding the initiative across the country is not only possible, but also in the public interest."

As the service becomes available in different municipalities, Canadians with hearing or speech impairments must register their mobile phone number with their wireless service provider, and ensure that they have a compatible mobile phone. In the event of an emergency, they must first dial 911, and the emergency call centre will automatically receive notification to initiate a conversation by text message.

This feature will only be available in those areas where municipal and provincial go ecessary changes to their 911 call ｶａｲｮｭａｮｴｾ＠ｨｾｶａ＠ made the n

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For people who are not deaf, hard of hearing or do not have speech impairments, a telephone voice call is still the only way to receive assistance during an emergency situation. Furthermore, the CRTC reminds Canadians that text messages sent to "911" do not reach emergency services.

The CRTC will examine the future of Canadian 911 services in 2014-2015. To prepare for this review, it has appointed National Commissioner Timothy Denton to conduct research on current 911 services and the issues related to the provision of such services on next-generation telecommunications networks. His recommendations will be taken into consideration when the CRTC begins its review.

Telecom Decision CRTC 2013-22

The CRTC

The CRTC is an administrative tribunal that regulates and supervises broadcasting and telecommunications in Canada.

Follow us on Twitter @crtceng Media Relations: [email protected] Tel: 819-997-9403, Fax: 819-997-4245 General Inquiries: Tel: 819-997-0313, TDD: 819-994-0423, Fax: 819-994-0218 Toll-free# 1-877-249-CRTC (2782) TDD - Toll-free# 1-877-909-CRTC (2782)

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From: JD Chanler Sent: March 22, 2014 1 :30 PM Subject: I. D. for the Disabled (Mississauga Councillors)

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Good Morning Ladies & Gentleman

Being as this request for help will be sent to the Prime Minister, several Ministers and quite a few Senators along with a number of local Councillors; with a hard copy mailed to the Canadian Disability Policy Alliance (in Kingston), I find that the use of a 'form letter' is clear &

convenient for everyone involved. I trust you will agree and recognize that no disrespect is intended.

More and more in our daily life, we are being asked for 'photo Identification' when concluding any transaction, specifically one that involves money, whether it be a payment or a discount. This is normally not a problem; however, for the disabled it is becoming a very big problem.

The Health Card provided with a photo is not acceptable as identification ("10") & in fact, it shouldn't be, considering the fraud we are subjected to these days.

Most of us do not drive and so don't have a license; a very large percentage of the disabled do not 'work' and so do not have photo I. D. with regard to employment. Generally speaking, we are not financially in a position to pay for photo identification & frankly, $35.00 is a pretty high price to ask a disabled Canadian to pay when drug addicts can get free needles and I won't even mention the many and various amounts and sometimes questionable money spent by the Government, for 'stuff'.

Please know that being in a wheel-chair, a scooter or having to use a walker to stabilize our movements make us even more vulnerable and unfortunately, more susceptible to being 'dismissed' when we are unable to produce what is normally accepted for photo I.D. which as mentioned above, is a licence.

I carry a photo I.D. from TransHelp with me & although the photo is obviously me- I've had service people ask if I have anything else because they are not familiar with 'TransHelp' which is a wonderful service for

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subsidized transportation in the Region of Peel where I live. I am fortunate in that I have kept my outdated licence Uust for !D) but even then ...

Perhaps a photo ID could be part of the application approval for those persons applying for a disability pension or assistance - or - the local licence office could incorporate a Disabled ID that we could obtain at a reasonable cost of about $5.00.

I'm writing to you for help - what do you suggest?

I look forward to receiving your thoughts & to a solution for the disabled in Canada.

Thank you for your time and consideration .

J.D. Chanler

Ministry of Economic Development, Trade and Employment

Accessibility Directorate of Ontario

6th floor, Suite 601 a 777 Bay Street Toronto ON M7A 2J4 [email protected]

April 7, 2014

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To provide individuals and organizations with additional time to submit feedback, the deadline for providing public comment on the proposed changes to the Customer Service Standard has been extended from April 16, 2014 to May 22, 2014.

To participate, visit ontario.ca/AccessON for information on the Standard Development Committee's initial proposed changes and how to provide your feedback.

Public feedback is an important part of the process for developing and reviewing accessibility standards. The Committee welcomes your comments and thanks you in advance for your interest in improving accessibility in the Province of Ontario.

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6.3

International Summit on Accessibility

July 12-15, 2014

JOIN US AT THE Ottawa Convention Centre in Ottawa, Ontario

Carleton University, with support from the Province of Ontario and the City of Ottawa, is hosting its inaugural international summit on accessibility to embrace positive progress in creating accessible and inclusive communities.

Titled "Making it Happen- From Intention to Action," the summit will bring together diverse leaders to share achievements and create action with the goal to promote access and inclusion for persons with disabilities in all aspects of life.

The conference will highlight:

• Innovative approaches to accessibility • The role of technology in contributing to accessibility for persons with

disabilities. • The concepts and collaborations needed to create accessible

communities.

Featured speakers:

• Rick Hansen, celebrated athlete and inclusivity advocate; • David Capozzi, Executive director of the U.S. Access Board; • lnmaculada Placencia Porrero; Deputy Head of the Unit for the

Rights of Persons with Disabilities within the European Commission's Directorate-General for Justice;

This is an exciting opportunity, don't delay - check out the preliminary program online and register today.

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