the role of digital competences and ict for skilling and employment
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The role of Digital Competences and ICT for Skilling and Employment Telecentre -Europe Summit 2010 Budapest, 13-14 October 2010 Clara Centeno Joint Research Centre (JRC) Institute for Prospective Technological Studies The European Commission’s Research-Based Policy Support Organization. - PowerPoint PPT PresentationTRANSCRIPT
Telecentre-Europe Summit 2010 , Budapest, 13-14 October 2010 1
The role of Digital Competences and ICT for Skilling and Employment
Telecentre -Europe Summit 2010
Budapest, 13-14 October 2010
Clara Centeno
Joint Research Centre (JRC)Institute for Prospective Technological Studies The European Commission’s Research-Based Policy Support Organization
Telecentre-Europe Summit 2010 , Budapest, 13-14 October 2010 2
Institute for Prospective Technological Studies
Part of Joint Research Centre of the EC
IPTS: Research Institute supporting EU policy-making on socio-economic, scientific and/or technological issues
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Raising priority of Digital Competence in the EU policy Agenda
E-Inclusion declaration
1) Improve digital literacy and competences
2) Promote the use of ICT for inclusion
Focus on : elderly, disabled, immigrants, marginalised
young people (unemployed, low educated)
Digital Agenda for Europe
Innovation Union
New Skills for New Jobs
From i2010 (Riga, 2006) To Europe 2020
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Digital Competence needs are evolving
Advanced Digital Competence
Include:
networking,collaboration,
sharing, security and privacy
skills.
ComplexInfo Problem
Solvingskills
Technical Skills &
knowledge
Self Mgtskills
Social &Soft
Skills
Future Digital Competence
to enable Future skills needed
From ICT skills to Digital Competence:
“Confident and critical use of IST for work, leisure,
and communication”, including:Search, collect, analysis,
Critical skills and the use ofICT for innovation & creativity
2006 today Future 2020
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An attempt to clarify concepts
ICT practitioner skills
ICT business skills
E-skills
Digital literacy/ ICT user skills
ICT application skills for innovation
Media literacy
Critical and confident ICT use
Information literacy
Digital Competence
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Growing and increasingly complex Digital Divides
ICT Access,Basic User
Skills
Variety and Intensity
of ICT use
Critical &ConfidentICT use
Advanced Digital Competences
Future Digital Competences
to enable Future skills needed
From ICT skills to Digital Competences
2006 today Future 2020
Share andCollaborate;
Privacy aware
InnovativeMulticultural
etc
Digital Competence
Digital Divides
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ICT for Skilling and Employment
Youth 19% pop
Migrants~4% pop +
(Women) Carers ~ 10% pop
Analyzing 3 key population groups
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Youth• Education challenges
– Early school leavers in 2007, 14,8%– More than 1/3rd of young people (15-24) are NEET
• Employment challenges– Higher unemployment rate
In 2008, 15,4% almost three times higher than the older population (15-24) vs (25-74)
– 50% of employed 15-24 year-olds are in a low skilled or elementary occupations
• ICT usage (2009)– 87% used internet regularly– 73% used internet on average every day or almost every day.
Source: Eurostat
Youth
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Informal learning
Employment
ICT for Youth at Risk of exclusion
Tertiary Non-formal
Self confidence, Social skills,
Language, ICT skills
Flexible education paths
Skilling
Matching Skilling for employment in ICT, Media & Creative
industries
On-line linking employers & candidates
Pre-school Primary Secondary VET
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Examples of ICT for Youth at Risk
ICT for … Initiatives
Skilling
Flexible education paths for school droppers and NEET
Not School (UK, IE, NZ, 2000), Studio+ (UK, 2007)
Self-confidence, social skills, language (EN) and ICT skills
Media skills: On road media (UK, 2005)
Matching skills with labour market needs
Skilling for employment on ICT, media and creative insdustries
Graduate Entrepreneurship Training through IT (HP ww, 2007), Fast Track toIT (IE, 1999), Fundacion Tomillo (ES, 2000)
On-line linking employers and candidates Nos Quartiers ont des Talents (FR, 2005, +2500)
Sources: IPTS (forthcoming 2010) Using ICT to promote Education and Employment Opportunities for IEM IPTS (f2010) ICT and Youth at Risk: How can ICT-driven initiatives contribute to their socio-economic inclusion and how to
measure it, Workshop Report, Seville 2-3 Nov 2009
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Migrants• Education challenges
– Higher drop out rates– Lower levels of educational attainments– Language barriers– Insufficient multicultural education and teachers skills*1 – Accreditation of skills
• Employment challenges– Higher unemployment levels– Assessment of competences
• ICT usage– Migrants have similar/higher PC, internet, Social Computing uptake
compared to native population*2
*1 Green Paper on “Migration and Mobility: Challenges and Opportunities for EU Education Systems” (2008) *2 IPTS (forthcoming 2010): ICT enabled integration in a culturally diverse Europe
Migrants
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Informal learning
Employment
ICT for socio-economic integration of migrants
Tertiary Non-formal
Language, culture,literacy, ICT skills
Support multiculturalism in education /teachers
Support anti-discrimination
SkillingAssessment of competences
MatchingSkilling for employment:
ICT jobs
On-line linking employers & candidates
Sources: IPTS (forthcoming 2010) ICT enabled integration in a culturally diverse Europe IPTS (2010) Using ICT to promote Education and Employment Opportunities for Immigrants and Ethnic Minorities
Pre-school Primary Secondary VET
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Examples of ICT for integration of migrants
ICT for … InitiativesSkilling
Education / Teachers: Provide support for multicultural education and training to teachers
IBM Kid Smart (IBM ww; 2008), Online Support for EM Achievement (UK, 1999), Aula Intercultural (ES, 2003)
Immigrants skilling: Support learning of host country language & culture, ICT skills, fighting illiteracy
ITpreneurs (NL, 2008), Fundación Bip Bip (ES, 2003), DO IT! (BE, 2006), BYO (UK), AutreMonde (FR, 2000)
Immigrants empowerment: Support access to cultural heritage, definition of identity and active citizenship
XénoCLIPse (pan-EU, 2002), Bordergames (ES, 2002), Rete G2 seconde generazioni (IT, 2005), Roots & Routes TV (pan-EU, 2007)
Providing resources on how to deal with multi-cultural contexts and fight racism and discrimination
Race Equality (UK, 2001), iRespect (UK, 2001), Donestech (ES; 2008)
Matching skills with labour market needs
Skilling for employment on ICT / using ICT Fast Track to IT (IE, 1999)
On-line linking employers and candidates Ethnic Job Site (UK, 2000)
Assessment of competences KEN (DE, 2008)
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(women)carers
• Education challenges– Mostly unqualified to perform the caring functions, leading to low quality services– Lack of time or mobility to learn– For migrants: language and cultural barriers
• Employment challenges– Availability of carers, high turnover rates and vacancy rates due to hard working conditions– Balancing work, family and care functions – Social isolation and psychological distress– No accreditation and certification of skills– For migrants: worsened situation (often socially isolated, cultural and language barriers, working
situation and undocumented status)
• Needs– Easy access to reliable information– Training – On the job support on care, medical aspects, emergencies– Social, emotional and peer support
• Diverse ICT skills and usages
(Women) carers
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SOPHIA
Informal learning
Caring / Employment
ICT in support of women carers
VETTertiary Non-Formal
Matching
Job support
Information and Guidance on LTC
Peer support
On-line linking employers & candidates
Training on care giving
Assessment / Certification of competences
Better accomodationof family, work and care
Skilling
Pre-school Primary Secondary VET
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Examples of ICT in support of women carers
ICT for … Cases in UK / DE / IT / ES
Training on care giving (through multimedia on-line tools)
• Caring with Confidence (UK)• City & Guilds – Learning for Living (UK)• Coidanet (ES)• Spain’s Alzheimer Foundation, FAE (ES)• Aspasia (IT)
Information and guidance on LTC (through on-line web sites, email, telephone systems, blogs wikis, fora)
• Pflegewiki (DE)• Carers Direct Helpline (UK)• Telephone Befriending Scheme (UK)• Carers in Hertfordshire’s website (UK)• Sercuidador (ES)• Un cuidador, dos vidas (ES)• CEAFA, Website of Spanish confederation of Alzheimer families associations (ES)
Better accomodation of work, family and care; coordination with other actors
• Sophia (DE)• LifeSensor (DE)
Peer support, mutual assitance, information exchange(through on-line forum, blogs, social networks)
• Carers UK’s Discussion Forum (UK)• SEKIS Berlin (DE)• Seniorlotse Bremen (DE)• German Alzheimer Society (DE)• Cuidadoras en Red (ES)
Source: IPTS (2010) Long-term care challenges in an ageing society: the role of ICT and migrants. Results from a study on England, Germany, Italy and Spain
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Need adapted approaches
Specific Needs ICT Tools Cooperation opportunities
Youth ICT for learning,Reintegrate in formal education, employability, social inclusion
Social Networking sites, Blogs, Podcasts, Serious GamesMobile
Employment services, social actors, education,industry as employer, as trainers or resource provider
Migrants Multiple profiles (employability, children education, driving license), access to health and education, flexible times, privacy / anonimity
Social Networking SitesMutilingual Information SitesWeb based Integration GuidanceICT for language Learning
Social integration actorsSchools, libraries,Employment offices, industry
Carers Access to information on careTrainingSocial, emotional and peer support,(Language learning)
Multimedia and on-line training, Social Networking Sites
Health associations (Alzheimer), national care institutions, social services, industry
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Conclusions
ICT is key for the Europe 2020 new policy Agenda and Telecenters can
play an increasing role
Providing ICT access and developing digital competence are becoming
more and more critical for skilling and emplyment
Digital Competence Training needs to be adapted to individual profile,
context and needs
Opportunities for cooperation with multiple stakeholders
Crucial need to raise visibility of initiatives and to exchange best
practices
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IPTS selected reports
Immigrants and Ethnic Minorities• “ICT enabled integration in a culturally diverse Europe”, (forthcoming 2010)• "Using ICT to promote Education and Employment Opportunities for Immigrants and Ethnic
Minorities", Policy Brief (2010)• “ICT for Integration, Social Inclusion and Economic Participation of Immigrants and Ethnic
Minorities: Case Studies from France” (2009), “Spain” (2009) and “Germany” (2009)• "Overview of Digital Support Initiatives for/by immigrants and Ethnic minorities in the EU27" (2008)
Carers• Long-term care challenges in an ageing society: the role of ICT and migrants. Results from a study
on England, Germany, Italy and Spain, (May 2010)• "The potential of ICT in supporting domiciliary care in Spain" (2010), “Germany” (2010), “England”
(2010) and “Italy” (2010)
Youth• “ICT and Youth at Risk: How can ICT-driven initiatives contribute to their socio-economic inclusion
and how to measure it, Workshop Report, Seville 2-3 Nov 2009”, (2010)
Digital Competences• "Learning 2.0 - the impact of Social Media on Learning in Europe", Policy brief (2010)• “Digital Competence for Lifelong Learning”, Policy brief (2008)
http://ipts.jrc.ec.europa.eu/publications/index.cfm
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Current and future work
• Working on – ICT for socio-economic inclusion of youth at risk
Mapping of 60 initiatives Survey of YAR in deprived urban areas
• Launching – Survey of ICT for integration of migrants– Mapping and impact assessment of ICT for informal carers
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Thank you
http://is.jrc.ec.europa.eu/pages/EAP/eLearning.htmlhttp://is.jrc.ec.europa.eu/pages/EAP/eInclusion.html
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Where do we stand?Computer skills
% of individuals
Source Eurostat (Data for 2009)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
LuxembourgNetherlands
DenmarkFrance
GermanyFinlandAustria
UKSlovakiaSweden
EU 27
SpainHungarySloveniaEstonia
LithuaniaBelgiumCyprus
ItalyIreland
PortugalCzechLatviaMalta
PolandGreece
BulgariaRomania
never used computer no/low skills medium skills high skills
Still significant divides : 50%
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0
10
20
30
40
50
60
70
80
90
100
SE
NL
DK
LU FI
UK
DE
SK
BE
FR
AT
EE
EU
27
IE SI
CZ
LV
ES
HU
PL
LT
MT
CY IT PT
GR
BG
RO
All Individuals aged 55-74 low income no/low education
Where do we stand?Digital Divide on Computer Use
% of Individuals who have never used a computer
Source Eurostat (Data for 2009)
EU average (25%)
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0
10
20
30
40
50
60
70
80
90
100
LU
NL
DK
FR
DE FI
AT
UK
SK
SE
EU
27
ES
HU SI
EE LT
BE
CY
PT IT IE LV
CZ
MT
PL
GR
BG
RO
all individuals low income low education Aged 55-74 Unemployed
Where do we stand?Digital Divide on Computer Skills
% of Individuals with No or Low Computer Skills
Source Eurostat (Data for 2009)
EU average (50%)
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Future skills needs of the labour market
0
50
100
150
200
250
20
00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
20
18
20
19
20
20
Mill
ion
jobs
Low qualifications Medium qualifications High qualifications
Forecast
+ 15,6 million jobs
+ 3,7 million jobs
- 12 million jobs
Source: Cedefop, 2010
In 2020, of all jobs
35% high qualifications
50% medium qualifications
15% low qualifications
Cedefop, 2010
According to European companies, 90% of jobs in 2015 will require some sort of ICT skills (IDC, Nov 2009)
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No or Low Digital Literacy 50%
Digital Competence
e-Skills
The global pictureD
igit
al s
kill
s
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EU2020 targets on Inclusive growth*
Increase employment from 69 to 75% of population:Focus on youth, older workers and low skilled workers, and the better integration of migrants
Improve educational levels through:Reducing school drop-out ratesIncreasing the share of the population having completed tertiary education
Promote social inclusion through:Reducing poverty levels
* As per European Council Conclusions 25/26 March 2010
Update with latest data