the role of the it function by leslie p. willcocks and richard sykes
TRANSCRIPT
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8/7/2019 The Role of the IT Function by Leslie P. Willcocks and Richard Sykes
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TEENA SAREEN
VINAY AHLAWAT
BHAVESH JOSHITARANG GOGOI
VIBHA
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INTRODUCTIONy By the 2000,ERP revolution generated ,$20 billion each
for suppliers &consulting firms.
y Technically ,it is must to do but economicallyconflicting.
y Difficultiesexperiencedin ERP implementation-
large complex IT project, take more then a year&
impact significantly on the organizational culture &existing business process.
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ERP&CIO The CIO and IT function ,asleep at the wheel on ERP. Therootofthe ERP revolutiontechnologicallyaretwofold:--prewritten software available off-the-shelf with sufficient
flexibility to match most needs.-underpinning of data structures share across manyapplications.
Major research findings- Three asleep modes at the wheel
and one main wide awake set of capabilities and practices inERP implementation-Technological determinism, supplier/consultant driven, outdated relationship and capabilities.
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Technological determinismy The ERP project is driven by the IT function, whose view is
to deliver technical capability on time and within budget.
y
ERP is regarded as a new software system and the changeequation that results, typically and disappointingly.
y ERP project is abandoned into the often eager hands of theIT function, whose view is to deliver technical capability ontime and within budget.
y lack of relevant in-house IT skills, attempts to customizethe ERP, and the complexity of linking with legacy data,systems, and technologies.
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SUPPLIER/CONSULTANT DRIVEN
y Projects are often sold into the boardroom withoutsufficient involvement of the IT-function and
organization.y ERP gets implemented but the reengineering and
training necessary becomes subsequently long andpainful.
yOne U.S.-based manufacturing Company operating,globally, the ERP expenditure between 1997 and 2000was estimated to be $500 million.
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OUTDAED RELATIONSHIPS AND
CAPABILITIES
y Lack of technical skills and lack of capabilities to manageexternal suppliers hired
y
Non or pure relationship with the business side at CIO andfunctional level.
y Relationship building to establish understanding, trust,and cooperation among the business users and IT.
y Nine core capabilities of the IT function. BUSINESSopportunity, Business Systems Thinking ,RelationshipBuilding ,Contract Facilitation ,Leadership InformedBuying, Architecture Planning, Vendor Development,Making Technology Work ,Contract Monitoring.
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IT CAPABILTIESy IT leadership
y Business system thinking
y Relationship Buildingy Architecture Planning
y Technology fixing
y Time box philosophy
y Supplier /consultant role in ERP
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