“the role of today’s cio”
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Presented by: Barry C. West February 12, 2004. “The Role of Today’s CIO”. March 2003: became Emergency Preparedness and Response (EP&R) Directorate under the Department of Homeland Security A former independent agency created in 1979 - PowerPoint PPT PresentationTRANSCRIPT
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“The Role of Today’s CIO”
Presented by: Barry C. West
February 12, 2004
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What is FEMA?
March 2003: became Emergency Preparedness and Response (EP&R) Directorate under the Department of Homeland Security
A former independent agency created in 1979
Includes the U.S. Fire Administration and Federal Insurance Administration
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FEMA’s Mission:
Reduce the loss of life and property and protect our institutions from all hazards by leading and supporting the nation in a comprehensive, risk-based emergency management program of mitigation, preparedness, response and recovery.
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Who is FEMA?
Under Secretary appointed by the President, confirmed by Congress, reporting to DHS Secretary
2,400 permanent employees
7,000 disaster reserve employees
8,000 NDMS reserve employees
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What does FEMA do? Disaster response and recovery
Reducing risk from disasters through mitigation
Preparedness training and exercises
Consequence management following terrorist incidents
Train fire fighters and first responders
Oversee the National Flood Insurance Program
Manage the National Disaster Medical System
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In a disaster, FEMA: Provides disaster aid to individuals, communities and states
for recovery
Promotes risk reduction from future disasters through mitigation efforts
May also defray state and local costs of handling the disaster or emergency
Creates and staffs federal/state disaster offices and coordinates relief efforts with other federal agencies and voluntary organizations
Keeps the public informed through FEMA’s “Recovery Times,” radio and satellite broadcasts, and mass media
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FEMA disaster aid programs:
Public assistance
Individual assistance
Other aid programs
Hazard Mitigation Grant Program
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FEMA’s Future:
As part of the Department of Homeland Security, FEMA is leveraging its resources with those of 21 other agencies and departments to ensure a full continuum of response and recovery activities – and to attain a vision of a “nation prepared.”
Information Technology Services Directorate
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Role of the CIO Develop, maintain, and facilitate implementation
of a sound and integrated IT architecture
Monitor and evaluate the performance of IT programs• Portfolio Management
Develop and maintain FEMA IT Strategic Plan
Represent FEMA in the DHS CIO Council
Promote the use of IT to improve productivity, efficiency, and effectiveness of FEMA programs
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FY 2004 Priorities Enterprise Architecture
Disaster Response and Recovery
Other Mission Applications Support
Cyber Security
IT Management
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Priority 1: Enterprise Architecture
Major Quarterly Milestones: Select an Enterprise Architecture tool
Develop Enterprise Architecture Program
Complete and integrate an Enterprise Architecture into OMB’s Federal Enterprise Architecture (FEA) and DHS’s Architecture
Hire an Enterprise Architect
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Enterprise Architecture (EA) Support for Planning and Decision
CIO
CFO
How can I reduce IT spending without adverse mission impact?
$50-60B federal IT budget
How can I share information between programs to affordably improve value to customers?
FEMA Division Manager
How can IT support my business process while managing risk?
Program Manager
Where do I invest my IT budget to best support the goals & objectives of the FEMA & DHS Strategic Plans?
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Why are we doing EA at FEMA?
Align IT to business processes
Provide roadmap to guide investment decisions
OMB requirement
Roadmap
Document existing business activities/ information & supporting IT
Guide IT investment decisions
Document plans for future beyond budget year
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A View of GovernanceEA, SDLC, and CPIC Relationship
EA Repository/ Tool
System Development Lifecycle
Capital Planning & Investment Control
Information Technology Investment Portfolio System (ITIPS)
Popkin SA
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Priority 2: Disaster Response and Recovery
Major Quarterly Milestones:• Provide disaster IT support to disaster field facilities
within 24 hrs
• Meet customer requirements to web-enable access to applicant data
• Internal FEMA / Internet
• Activate Super NPSC
• Support the establishment of a DHS Geospatial Management Office
• Support the FEMA program offices- GIS requirements
EMERGENCY EMERGENCY
COMMUNICATIONSCOMMUNICATIONS Telecommunications technologiesTelecommunications technologies
to support FEMA’s all-hazards missionto support FEMA’s all-hazards mission
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Emergency CommunicationsEmergency Communications FEMA uses a variety of communications services and FEMA uses a variety of communications services and
systems to support activity in several interrelated but systems to support activity in several interrelated but separate functional areas: separate functional areas: Day-to-day information system requirements such as voice, Day-to-day information system requirements such as voice,
video, data, E-mail, Internet access, and National Emergency video, data, E-mail, Internet access, and National Emergency Management Information System (NEMIS)Management Information System (NEMIS)
Pre-disaster communications capabilities for Federal, State, Pre-disaster communications capabilities for Federal, State, and local emergency management personnel in mitigation and and local emergency management personnel in mitigation and preparation effortspreparation efforts
Telecommunications during and immediately following a Telecommunications during and immediately following a disaster to perform preliminary damage assessment and disaster to perform preliminary damage assessment and resource requirements analysisresource requirements analysis
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Emergency CommunicationsEmergency Communications Telecommunications to support consequence Telecommunications to support consequence
management activities such as Disaster Field Office management activities such as Disaster Field Office (DFO) setup, restoration coordination, and resource (DFO) setup, restoration coordination, and resource prioritizationprioritization
Emergency command and control functions for Emergency command and control functions for special eventsspecial events
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Pre-Crisis SystemsPre-Crisis Systems
FEMA INTEGRATED NETWORKFEMA INTEGRATED NETWORK Facilities linked with high-speed terrestrial circuits that provide Facilities linked with high-speed terrestrial circuits that provide
integrated voice, data, and video network serviceintegrated voice, data, and video network service
Routers connect FEMA facilities and provide access to the Routers connect FEMA facilities and provide access to the internetinternet
Private Branch Exchange (PBX) systems provide voice Private Branch Exchange (PBX) systems provide voice capability through FEMA’s Integrated Network, Public Network, capability through FEMA’s Integrated Network, Public Network, and Federal Telephone System (FTS)and Federal Telephone System (FTS)
Disaster Field Offices are quickly added to architecture to Disaster Field Offices are quickly added to architecture to provide a robust field operating environmentprovide a robust field operating environment
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NationalFloodMap
DistributionCenter-Elkridge
Region IIIPhiladelphia
Region VIDenton
Region VIIIDenver
Region IINew York
Albany
CaribbeanArea
OfficeRegion VChicago
NationalEmergency
TrainingCenter
FEMAOperations
Center
Region VIIKansas
Region IXOakland
Region XBothell
Jessup
FloodInsuranceAdmin.-Lanham
BaltimoreContractor
Disaster FieldOffices
FederalSupportCenter-Olney
FloodInsuranceAgency-Rockville
TexasNational
ProcessingServiceCenter
Maynard
Boston
FEMA’s Wide Area Network
DS3
DS3
DS3DS3
DS3
DS3Center forDisease Control
Headquarters
NationalDisasterMedicalSystems
ThomasvilleAtlanta
TerritorialLogistics
Center
CloseoutCenterHyattsville
“DHS Gateway”
DS3
Puerto RicoNational
ProcessingServiceCenter
MarylandNational
ProcessingServiceCenter
VirginiaNational
ProcessingServiceCenter
FEMA MapAssistance CenterDewberry & Davis
MERS MATTS
Hub 1Hub 2
DS3
Pacific AreaOffice
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Pre-Crisis SystemsPre-Crisis Systems
FEMA NATIONAL WARNING SYSTEM (NAWAS)FEMA NATIONAL WARNING SYSTEM (NAWAS) NAWAS is a civil defense and day-to-day emergency warning NAWAS is a civil defense and day-to-day emergency warning
response and coordination system response and coordination system
24-hour voice only hotline system that provides capability to 24-hour voice only hotline system that provides capability to warn Federal, State, and local governments of impending warn Federal, State, and local governments of impending disastersdisasters
NAWAS circuits are controlled by two warning centers; a NAWAS circuits are controlled by two warning centers; a primary and an alternateprimary and an alternate
Warning points (nodes) are interconnected with leased, non-Warning points (nodes) are interconnected with leased, non-switched terrestrial voice circuitsswitched terrestrial voice circuits
Approximately 2,200 warning pointsApproximately 2,200 warning points
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NAWASNAWAS
State/Local WP Lines
ANWC
THOMASVILLE, GA
ALASKA
HAWAII
Warning Centers
FEMA Regional Centers
State Warning Points
Main Lines - WC’s /Regions
Region to State WP Lines
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Pre-Crisis SystemsPre-Crisis Systems
FEMA NATIONAL RADIO SYSTEM (FNARS)FEMA NATIONAL RADIO SYSTEM (FNARS) Voice and data High Frequency (HF) radio systemVoice and data High Frequency (HF) radio system
Links State Emergency Operations Centers and FEMA SitesLinks State Emergency Operations Centers and FEMA Sites
Interfaces with a wide variety of other Federal and civilian HF radio Interfaces with a wide variety of other Federal and civilian HF radio systemssystems
Common radio frequencies used to support emergency situationsCommon radio frequencies used to support emergency situations
Consists of more than 120 fixed, mobile, and transportable HF radio Consists of more than 120 fixed, mobile, and transportable HF radio stationsstations
Supports Emergency Alerting System (EAS) primary entry pointsSupports Emergency Alerting System (EAS) primary entry points
Radio Amateur Civil Emergency Services (RACES) provides Radio Amateur Civil Emergency Services (RACES) provides emergency communications at State and local facilitiesemergency communications at State and local facilities
Currently more than 500,000 Amateur Radio operators in the U.S.Currently more than 500,000 Amateur Radio operators in the U.S.
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FNARSFNARS
SAIPAN CNMI GUAM
HAWAII
A. SAMOA
WA
AL
OR ID
MT
WY
ND
MN
WI
IA NE
CO UT NV
CA
AZ NM
TX
OK
KS MO
AR
LA
MS GA
FL
SC
TN KY VA
WV
IL IN
MI
OH PA
NY
MA
VT NH
ME SD
NC
DE NJ
CT R I
MD
ALASKA
NET CONTROL REGIONAL HEADQUARTERS/FRC'S STATE OR TERRITORY FEMA HEADQUARTERS
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Pre-Crisis SystemsPre-Crisis Systems
KuBAND SATELLITEKuBAND SATELLITE FEMA maintains two (2) KuBand satellite earth stations for FEMA maintains two (2) KuBand satellite earth stations for
use as entry points for mobile KuBand satellite elementsuse as entry points for mobile KuBand satellite elements
Provides access to FEMA Integrated Network via satelliteProvides access to FEMA Integrated Network via satellite
Provides backup to FEMA terrestrial circuitsProvides backup to FEMA terrestrial circuits
SkyCell SYSTEMSkyCell SYSTEM Provides backup voice dial-tone and radio dispatch Provides backup voice dial-tone and radio dispatch
capability to key facilitiescapability to key facilities
Provides satellite-based emergency command and control Provides satellite-based emergency command and control for special eventsfor special events
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Crisis SystemsCrisis Systems
Emergency Response Teams deploy to affected Emergency Response Teams deploy to affected area to coordinate Federal consequence area to coordinate Federal consequence management effortmanagement effort Cellular, Paging, & PCSCellular, Paging, & PCS
KuBand Satellite - 6 Mobile ElementsKuBand Satellite - 6 Mobile Elements
MSAT Technology (SkyCell) with Radio DispatchMSAT Technology (SkyCell) with Radio Dispatch
INMARSATINMARSAT
Land Mobile RadioLand Mobile Radio
Low Earth Orbit (ORBCOMM)Low Earth Orbit (ORBCOMM)
High Frequency RadioHigh Frequency Radio
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Crisis SystemsCrisis Systems Disaster Field Office (DFO) is setup as a temporary Disaster Field Office (DFO) is setup as a temporary
facility to support field aspects of consequence facility to support field aspects of consequence management (communications, logistics, mass care, management (communications, logistics, mass care, food, energy, transportation, energy, etc.).food, energy, transportation, energy, etc.). Temporary nodes of FEMA Integrated Voice and Data NetworkTemporary nodes of FEMA Integrated Voice and Data Network
Interface to FEMA Network provided by terrestrial circuits or Interface to FEMA Network provided by terrestrial circuits or KuBand satelliteKuBand satellite
Wireless Office ConceptWireless Office Concept Micro-Cellular Phone SystemMicro-Cellular Phone System
Wireless LANWireless LAN
LOS and Laser systems for campus environmentLOS and Laser systems for campus environment
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Priority 3: Other Mission Applications Support
Major Quarterly Milestones:•Design, develop, test, implement and enhance enterprise applications and program centric solutions
• E-Grants• Community Information Systems, Map Service Center,
NFIP Modernization• NDMS, Cadre Management System, Incident Management• Rental resources, automated flood mapping• NFIRS,SIMLAB, Admission System• E-gov initiatives (e.g. Disaster Management, Geospatial
One-Stop, e-Grants)•Support National Security Applications
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FEMA/DHS LAN/WAN / Remote Access / VPN’s / email
Imaging--Data Warehouse —Reports—Audit Records —Historical Repository – Office Automation
WE
B I
nte
rfac
e
& A
pp
lica
tio
nS
erv
ers
Integrated Security and Access Control (NACS, FAMS, Authorization n, Authentication)
Em
erg
ency
Co
ord
inat
ion
(N
EM
IS)
Messaging and Notification
Ind
ivid
ual
Ass
ista
nce
P
rog
ram
(N
EM
IS)
Pu
blic
Ass
ista
nce
P
rog
ram
(N
EM
IS)
Haz
ard
Mit
igat
ion
G
ran
ts P
rog
ram
(NE
MIS
)
Core Financials
HHSTreasury
FEMA/ DHS
State and Local
Integrated NEMIS Database
Mit
iga
tio
n
e-G
ran
ts
Operations & Maintenance/ Project Mgt / CM / Engineering Standards
Generic Financial Services
Fir
e G
ran
ts
(AF
G)
New
A
pp
lic
atio
ns
Fir
e M
ana
gem
en
t
Fin
anci
al M
gm
t S
up
po
rt
(NE
MIS
)
DM
Z S
erv
ice
s
ITSD Service Platform Supports Functional
Plug-In Modules
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Mission Systems Support
Modular Construction of Core Mission Systems Common Platform for Mission Systems
Functional Plug-n-Play Modules Scalable Reusable Components Interoperable Flexible Standards-based Integrated with Department of Homeland Security
Enterprise Applications and Infrastructure Capabilities as well as Federal e-Gov Initiatives
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Professional Development & Certification
Training – eLearning and Classroom Project Management Institute (PMI) Certified Contracting Officers Technical Representative (COTR) Certified International Configuration Manager (CICM) Certified International Software Configuration Manager (CISCM) Certified Information System Security Professional (CISSP)
Institutionalizing Processes FEMA Implementation of DHS Standard Processes Capital Planning & Investment Control (CPIC) Full System Development Life Cycle (SDLC)
This Disciplined & Systematic Approach Carries into the Modular Construction of Core Mission Systems
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Mapping and Analysis Center (MAC) Operations
FEMA Consolidated Program Review 1-15-2003
Y
Program Is Executable
G
No or reduced FEMA funding would impact Disaster Response Support
•Retention of FEMA ITSD funding
•Transformation to GSC pending stand-up of GMO with budget for FY04 and beyond
PM: Bill Prusch
PO: Andrew Douglas / Ed Corvi
Contractor: Michael Baker Jr., Inc. / Indus Corp
YR
Provides GIS support to disaster response operations, and additionally provides ad-hoc and other GIS support services to all other FEMA mission areas.
Requirements Threshold Actual Variance
Cost – IT Funding $ 1.359M
Achieve 95% Delivery of services with on-time completion by FY 2009.
95% 60% 35%
Security Plan Complete, Risk Assessment in process.
Prior Year FY04 FY05 FY06 FY07 FY08 Totals
Hardware 0.12 0.21 0.00 0.00 0.00 0.00 0.33Software 0.00 0.06 0.00 0.00 0.00 0.00 0.06Professional Services 0.46 1.03 1.36 1.36 1.36 1.36 6.93Telecommunications 0.00 0.00 0.00 0.00 0.00 0.00 0.00Construction 0.00 0.00 0.00 0.00 0.00 0.00 0.00Recurring O&M 0.08 0.06 0.00 0.00 0.00 0.00 0.14Corporate Costs 0.00 0.00 0.00 0.00 0.00 0.00 0.00Hardware Deferral 0.00 0.00 0.00 0.00 0.00 0.00 0.00Total 0.66 1.36 1.36 1.36 1.36 1.36Total Cost thru FY08 7.46
Key issues/risks
Performance Metrics Schedule
Budget
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Joint Regional Information Exchange System (JRIES)
Joint Regional Information Exchange System (JRIES) is the secure collaborative system used by the Department of Homeland Security Operations Center (HSOC) to collect and disseminate information between DHS and Federal, State, and local agencies involved in the combating terrorism mission. JRIES is: Focused on information exchange and real time collaboration between
Federal, State, and municipal authorities. Includes information analysis tools and capabilities to support
distributed collaborative analysis and reporting across Intelligence, Federal, State, and Local Law Enforcement
Meets all applicable security requirements and has achieved system accreditation by the Intelligence Community
Currently deployed to over 90 federal, state and local entities with many more awaiting connectivity.
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DHS INFO The Department of Homeland Security Information Sharing
Network (DHS INFO) is a cross-agency, cross-sector partnership that facilitates unclassified real-time information sharing. DHS INFO partners include FEMA and the FBI, members include national, regional, state, local and tribal strategic contacts in both the public and private sector. Includes an electronic repository of 24-7 point of contact information for all
members, their agencies/organizations and their assets. An alert and notification system which uses existing communication devices
including standard and mobile phones, e-mail to computers and wireless devices, and pagers resulting in an "always-on" environment.
A publicly available Information / Intelligence Collection Capability supported by FBI HQ, 56 Field Offices and 84 JTTFs.
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Pilot Goals Integrate people, processes and technology to facilitate up
& down stream Information Sharing, Alert & Notification (Unclassified): Cross agency (federal, state, local, tribal);
Cross sector (public & private);
Cross discipline (law enforcement, first responders, medical and military).
Create an electronic conduit for information and intelligence gathering and dissemination.
Create - 24/7 Electronic Repository of key contacts for local, regional and national use.
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Information / Intelligence Collection
Terrorist ThreatIntegration Center
Department of Homeland Security
Operations Center
Federal Bureau ofInvestigation Tips Program
JRIESFBI Tips
Unit NJTTFs
LEO
DHS Tips Monitor
DHS INFO
Websites
Tips Submitted byGeneral Public or DHS INFO Member
Operations – Complaint information can be addressed by FBI/JTTFs/Nationally via LEO. Intelligence – Information flows to DHS, TTIC and FBI Tips unit simultaneously via JRIES Universal Tips Report Number will permit tracking through Operations and Intelligence flow routes.
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Pilot Impact
Seattle
Dallas
Indianapolis
Atlanta
DHS INFO Pilot Impact = 35% of total US Population
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Priority 4: Cyber Security
Major Quarterly Milestones:Certification and Accreditation of 33% of FEMA Systems
Conduct Host/Network Intrusion Detection of all FEMA systems
Firewall- upgrade and evaluate to retain 99.8 % availability
100% vulnerability assessment and penetration testing for all mission critical and financial systems
Cyber Security Awareness training with 100% participation
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Priority 5: IT Management
Major Quarterly Milestones: Develop and promulgate a system development life-
cycle process
Digitalize remaining Northridge earthquake records
Complete FY2004 IT strategic plan
Complete FY2005-FY2007 IT strategic plan
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Document Digitalization Project Congressional mandate to archive key agency documents by digitization
to optical disks, including related activities.
Supports FEMA mission by providing quick and ready access to vital information to protect the rights and interest of FEMA and the citizens served by FEMA.
Provides web based information sharing capability that enables users regardless of location to access and retrieve information.
Provides vital records backup of critical agency files stored off-site.
Converts legacy paper records to electronic images--scan, index, OCR, develop Oracle database of images and indexes, output in PDF (with hidden text) accessible under Section 508 of the ADA guidelines.
Provides Internet-based online review, storage, and retrieval system.
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Document Digitalization Project
FEMA’s National Emergency Information Management System (NEMIS) captures data, including mitigation plans from States and local governments, disaster victims for disaster declaration and assistance purposes.
Researching solutions to migrate electronic images produced in PDF file format and integrate data captured in NEMIS and other systems in TIFF file format into a FEMA enterprise EDMS/ERKS system that is DoD 5015.2 certified.