the rosenberg associates ltd. benchmarking cpa firm performance presented by marc rosenberg, cpa
TRANSCRIPT
THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Benchmarking CPA Firm
Performance
Presented byMarc Rosenberg,
CPA
THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
The Rosenberg AssociatesThe Rosenberg Associates
Marc Rosenberg, CPA, PresidentMarc Rosenberg, CPA, President
23 years consulting to CPA firms23 years consulting to CPA firms
Consultant, author and speaker to CPAsConsultant, author and speaker to CPAs
700 client firms from coast to coast700 client firms from coast to coast
Top 100 Most Influential People in Actg Top 100 Most Influential People in Actg Profession – Profession – Accounting TodayAccounting Today
- - 77 consecutive years consecutive years
Named one of the most recommended Named one of the most recommended CPA firm consultants by CPA firm consultants by INSIDE Public INSIDE Public
AccountingAccounting
Rosenberg is active with CPA firms:Rosenberg is active with CPA firms:
Facilitate retreatsFacilitate retreats Partner compensation & retirementPartner compensation & retirement Succession planningSuccession planning MergersMergers Strategic planning Strategic planning Practice management reviewsPractice management reviews Partner relations and conflictPartner relations and conflict Upward evaluation surveysUpward evaluation surveys
THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
The Rosenberg AssociatesThe Rosenberg Associates
The Rosenberg MAP Survey – The Rosenberg MAP Survey – Accounting Today Accounting Today says it’s “generally says it’s “generally accepted as the barometer for CPA accepted as the barometer for CPA firm practice management.”firm practice management.”
The Management CatalystThe Management Catalyst – quarterly – quarterly newsletter sent to 3,000 CPA firms newsletter sent to 3,000 CPA firms nationwide, free of chargenationwide, free of charge
THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
The Rosenberg AssociatesThe Rosenberg Associates
1000 Skokie Blvd. Suite 5551000 Skokie Blvd. Suite 555
Wilmette, IL 60091Wilmette, IL 60091
Phone: 847-251-7100Phone: 847-251-7100
Fax: 847-251-4622Fax: 847-251-4622
[email protected]@rosenbergassoc.com
THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Definition: Definition: FTEsFTEs(2000 hours is a normal year)(2000 hours is a normal year)
FTEFTE
1000 hours a year: 0.51000 hours a year: 0.5
1600 hours a year: 0.81600 hours a year: 0.8
2800 hours a year: 1.02800 hours a year: 1.0
--one person can never > 1.0 FTE)one person can never > 1.0 FTE)
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Other DefinitionsOther Definitions
Partner income and IPPPartner income and IPP Total work hoursTotal work hours Equity vs. non-equity partnersEquity vs. non-equity partners Fees & profits from separate entitiesFees & profits from separate entities Cash vs. accrual basisCash vs. accrual basis
Benchmarking In Our WorldBenchmarking In Our World
Baseball hitter High School Grad Economy
Home runsRuns batted inBatting averageOn base pct
SATACTGPAActivities
Growth rateInflationDow JonesUnemployment
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Why CPA firms benchmark:Why CPA firms benchmark:To Make More Money!To Make More Money!
To understand and analyze To understand and analyze performance by having something to performance by having something to compare tocompare to
To identify areas where things are To identify areas where things are going wellgoing well
To identify areas needing To identify areas needing improvementimprovement
THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
The 3 steps of benchmarkingThe 3 steps of benchmarking
1.1. MeasuringMeasuring
2.2. AnalyzingAnalyzing
3.3. ChangingChanging
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Our ProcessOur Process1.1. Sweet spot: 308 firms <$10M; 117 firms > $10MSweet spot: 308 firms <$10M; 117 firms > $10M
2.2. 84% repeat rate84% repeat rate
3.3. On-line input; On-line input; easyeasy, , shortshort input form input form
4.4. 3 CPAs review data3 CPAs review data
5.5. 40% error rate; we contact firms for better data40% error rate; we contact firms for better data
6.6. We compute all ratiosWe compute all ratios
7.7. 40 page narrative analysis by Rosenberg40 page narrative analysis by Rosenberg
8.8. Data sorts – firm size, market size, geog. regionData sorts – firm size, market size, geog. region
9.9. Every participant gets a 1 page custom reportEvery participant gets a 1 page custom report
10.10. Row-by-row data - ALL FIRMS – over 100 metricsRow-by-row data - ALL FIRMS – over 100 metrics
11.11. Release date Sept 10 – earliest of all public surveysRelease date Sept 10 – earliest of all public surveys
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Demographics:Demographics:Fee Size of FirmsFee Size of Firms
4040firms over $20 million in feesfirms over $20 million in fees
77 firms $10 – 20 million in fees77 firms $10 – 20 million in fees
243243firms $2 – 10 million in feesfirms $2 – 10 million in fees
4242 firms under $2 millionfirms under $2 million
2323 firms – solosfirms – solos
425 425 firms in all firms in all – the most ever!– the most ever!
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Demographics:Demographics:Population Size of MarketPopulation Size of Market
198 firms – population > 2 million198 firms – population > 2 million
70 firms – population 1 to 2 million70 firms – population 1 to 2 million
98 firms – population 250K to 1 million98 firms – population 250K to 1 million
59 firms – under 250,00059 firms – under 250,000
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
2010 Rosenberg MAP Survey THE ROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Actual 2009 Growth RatesActual 2009 Growth RatesMulti-Partner FirmsMulti-Partner Firms
>$20M>$20M 10-20M10-20M 2-10M2-10M <2M<2M AllAll
Overall growth ratesOverall growth rates 3.7%3.7% -0.3%-0.3% 1.5%1.5% -1.4%-1.4% 1.4%1.4%
Ranges of growth rates:Ranges of growth rates:
Over 7.5%Over 7.5% 23%23% 12%12% 20%20% 11%11% 17%17%
5 to 7.5%5 to 7.5% 22%22% 8%8% 10%10% 9%9% 11%11%
2.5 to 4.9%2.5 to 4.9% 3%3% 10%10% 14%14% 14%14% 12%12%
0 to 2.4%0 to 2.4% 7%7% 21%21% 19%19% 18%18% 18%18%
Negative growth <10%Negative growth <10% 40%40% 43%43% 28%28% 30%30% 32%32%
Negative growth >10%Negative growth >10% 5%5% 6%6% 9%9% 18%18% 9%9%
2010 Rosenberg MAP SurveyTHE ROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Definition of Definition of PartnerPartner
An ownerAn owner Only includes Only includes equityequity partners partners EXCLUDES non-equity partnersEXCLUDES non-equity partners
Growth rate plummets;Profits only off slightly
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Summary of 2009Summary of 2009
Tough year; FLAT proved to be upTough year; FLAT proved to be up 41% of all firms 41% of all firms lostlost revenue revenue No fee growth, but profits only down 3%No fee growth, but profits only down 3% Cost monitoring and deferral, especially in ITCost monitoring and deferral, especially in IT Layoffs and furloughsLayoffs and furloughs Little or no staff raisesLittle or no staff raises Goodbye “work-life balance” ; hello “glad to have a job”Goodbye “work-life balance” ; hello “glad to have a job” First time in 15 years – staff availableFirst time in 15 years – staff available Some hiring as marginals weeded outSome hiring as marginals weeded out Pricing competition; fee pressurePricing competition; fee pressure Collection slowdown; clientsCollection slowdown; clients BK BK Chargeability downChargeability down
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Projected 2010 Growth RatesProjected 2010 Growth RatesMulti-Partner FirmsMulti-Partner Firms
>$20M 10-20M 2-10M <2M All
Overall Projected 3.2% 3.1% 2.3% 2.8% 2.6%
Ranges of growth rates:
Over 7.5% 13% 12% 13% 25% 14%
5 to 7.5% 18% 27% 22% 23% 23%
2.5 to 4.9% 28% 21% 17% 7% 18%
0 to 2.4% 31% 27% 28% 20% 27%
Negative growth <10% 10% 12% 17% 20% 16%
Negative growth >10% 0 1% 3% 5% 2%
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Outlook for 2010Outlook for 2010
1.1. 2.6% growth; recovery slow and guarded2.6% growth; recovery slow and guarded
2.2. Marketing! Marketing! Marketing!Marketing! Marketing! Marketing!
3.3. Closer look at partner performance & accountabilityCloser look at partner performance & accountability
4.4. Pricing pressure continues; unprecedented low-ballingPricing pressure continues; unprecedented low-balling
5.5. Minimal staff raisesMinimal staff raises
6.6. Staff available – 1Staff available – 1stst time in 15 years time in 15 years
7.7. Regional firms very active in mergers, especially outside Regional firms very active in mergers, especially outside their traditional boundariestheir traditional boundaries
8.8. Addressing inefficiencies & excessesAddressing inefficiencies & excesses
9.9. Lean and meanLean and mean
10.10. Many dominant and/or founding MPs retiringMany dominant and/or founding MPs retiring
11.11. Succession planning crisis hasn’t gone away.Succession planning crisis hasn’t gone away.
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Tactics and StrategiesTactics and Strategiesfor Recessionfor Recession
1.1. Marketing! Marketing! Marketing!Marketing! Marketing! Marketing!
2.2. Spend more time with existing clientsSpend more time with existing clients
3.3. Improve processes, efficiencyImprove processes, efficiency
4.4. Closer look at partner performance & accountabilityCloser look at partner performance & accountability
5.5. Link partner comp to performanceLink partner comp to performance
6.6. Keep fee increases minimalKeep fee increases minimal
7.7. Watch WIP and receivables; minimize riskWatch WIP and receivables; minimize risk
8.8. Upgrade staffUpgrade staff
9.9. IT deferrals now being implementedIT deferrals now being implemented
10.10. Lean and meanLean and mean
11.11. New MPs leapfrogging a generationNew MPs leapfrogging a generation
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Top 10 FindingsTop 10 Findings
10. Pct. female partners in MW & NE a 10. Pct. female partners in MW & NE a shocking 11%; elsewhere it’s 20%.shocking 11%; elsewhere it’s 20%.
9. New partner buy-ins creeping up; now at 9. New partner buy-ins creeping up; now at $141K vs. $127K last year.$141K vs. $127K last year.
8. Partner billable hours down across the 8. Partner billable hours down across the board.board.
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Top 10 FindingsTop 10 Findings
7. Partners continue to age: percent of partners 7. Partners continue to age: percent of partners over 50 now 59%, up from 58% last year and up over 50 now 59%, up from 58% last year and up from 52% in 2005.from 52% in 2005.
6. An amazing 87 firms or 27% of the firms in our 6. An amazing 87 firms or 27% of the firms in our survey survey DO NOTDO NOT have a partner buyout plan. have a partner buyout plan.
5. CPA firms continue to see the light regarding 5. CPA firms continue to see the light regarding partner compensation methods; more partner compensation methods; more compensation committees…fewer formulas.compensation committees…fewer formulas.
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Top 10 FindingsTop 10 Findings
4. Big jump 4. Big jump upup in use of non-equity partners: in use of non-equity partners: 46% this year vs. 38% last year.46% this year vs. 38% last year.
3. Staff charge hours fell through the floor, 3. Staff charge hours fell through the floor, averaging only 1,471, almost 50 hours a averaging only 1,471, almost 50 hours a person lower than last year. person lower than last year.
2. Despite a flat year caused by the recession, 2. Despite a flat year caused by the recession, income per partner was only down 3%. income per partner was only down 3%. Firms trimmed staff and cut costs to Firms trimmed staff and cut costs to preserve their profit level.preserve their profit level.
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Top 10 FindingsTop 10 Findings
1. 1. Last year, firms were saying “flat is up.” They Last year, firms were saying “flat is up.” They got their wish. got their wish. • Revenues were up a scant 1.4%. Revenues were up a scant 1.4%. • Worst year for growth in 2 decadesWorst year for growth in 2 decades• 41% of all firms had revenue declines.41% of all firms had revenue declines.
2010 is expected to 2010 is expected to slowlyslowly recover; firms are recover; firms are projecting a 3% increase in revenues; only 18% of projecting a 3% increase in revenues; only 18% of firms are expecting further revenue declines.firms are expecting further revenue declines.
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
One thing to remember about One thing to remember about MAP surveys:MAP surveys:
The statistics are The statistics are averagesaverages only. only.
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
The Rosenberg MAP Survey
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Watch for MVP Slides
MVP
2010 Rosenberg MAP SurveyTHE ROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Annual Billable Hours for Prostaff Annual Billable Hours for Prostaff (Firms over $2 Million)(Firms over $2 Million)MVP
Increase staff charge hrs by:Increase staff charge hrs by:1.1. Clarifying expectations…budgetsClarifying expectations…budgets
2.2. Staff looks for workStaff looks for work
3.3. Creating staff scheduling systemsCreating staff scheduling systems
4.4. Partners delegatingPartners delegating
5.5. Partners keeping staff busyPartners keeping staff busy
6.6. Culture of recording ALL timeCulture of recording ALL time
7.7. Change ordersChange orders
8.8. Training and performance feedbackTraining and performance feedback
9.9. Daily timesheetsDaily timesheets
2010 Rosenberg Survey ROSENBERG ASSOCIATES LTD. www.rosenbergassoc.com
MVP
4 Year Trends:4 Year Trends:Partner Charge HoursPartner Charge Hours
2009 2008 2007 2006
Over $20M 1,047 1,055 1,116
$10-20M 1,099 1,115 1,155 1,149
$2-10M 1,142 1,189 1,225 1,233
Under $2M 1,173 1,271 1,226 1,236
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Partner Charge Hours and ProfitabilityPartner Charge Hours and Profitability(Over $2M Group)(Over $2M Group)
Ptr Charge Hrs Number of Firms IPP 2009 IPP 2008
>1700 9 506,000 396,000
1600s 5 366,000 573,000
1500s 14 476,000 373,000
1400s 18 378,000 391,000
1300s 32 414,000 346,000
1200s 49 389,000 359,000
1100s 58 330,000 361,000
1000s 61 313,000 369,000
900s 58 322,000 341,000
<900 58 332,000 368,000
Overall Avg 362 354,000 366,000
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Partner Charge Hours and ProfitabilityPartner Charge Hours and Profitability(Over $10M Group)(Over $10M Group)
Ptr Charge Hrs Number of Firms IPP 2009 IPP 2008
1300-1500 14 471,000 471,000
1200s 13 455,000 455,000
1100s 24 426,000 426,000
1000s 23 420,000 420,000
<1000 42 423,000 423,000
Overall Avg 116 435,000 472,000
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
4 Year Trends:4 Year Trends:RealizationRealization
2009 2008 2007 2006
Over $20M 80.4% 80.0%83.5% 84.9%
$10-20M 82.8% 84.0%
$2-10M 86.9% 87.1% 88.9% 89.4%
Under $2M 91.0% 87.9% 89.2% 88.3%
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
% of hours
worked on
clients that
are actually
billed
How To Increase RealizationHow To Increase Realization
1.1. Game plan for reducing historical write-offs.Game plan for reducing historical write-offs.
2.2. Monitor jobs; too late if you wait until the end.Monitor jobs; too late if you wait until the end.
3.3. Change order mentality.Change order mentality.
4.4. Staff never accepts a job w/o time budget.Staff never accepts a job w/o time budget.
5.5. Set fees aggressively; “look in eyes.”Set fees aggressively; “look in eyes.”
6.6. Advance payments, interim and prompt billing.Advance payments, interim and prompt billing.
7.7. Cull through unprofitable clients.Cull through unprofitable clients.
8.8. Management challenges write-offs.Management challenges write-offs.
9.9. Staff drafts the bills.Staff drafts the bills.
10.10. World class service usually trumps high fees.World class service usually trumps high fees.
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
4 Year Trends:4 Year Trends:Payments to RetireesPayments to Retirees
Payments as a % of FeesPayments as a % of Fees2009 2008 2007 2006
Over $20M 1.0% 0.9%1.1% 1.0%
$10-20M 1.2% 1.4%
$2-10M 1.0% 1.1% 1.1% 1.3%
Under $2M 0.6% 0.5% 0.7% 0.5%
Over $20M 73% of firms making buyout payments
$10-20M 69%
$2-10M 48%
Under $2M 15%
All Firms 51%
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
4 Year Trends:4 Year Trends:Percentage Female PartnersPercentage Female Partners
2009 2008 2007 2006
Over $20M 15.7% 13.6%15.1% 14.3%
$10-20M 16.4% 17.0%
$2-10M 14.7% 14.1% 13.8% 13.9%
Under $2M 10.5% 11.9% 10.5% 11.5%
All firms 14.7% 14.3% 13.7% 13.6%
Midwest & Northeast
11%
West & South
20%
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Upper 25%Partner Billing Rate
Middle 50% Lower 25%
Population No.Of
Firms
AveragePartnerBilling
Rate
IPP
AveragePartnerBilling
Rate
IPP
AveragePartnerBilling
Rate
IPP
>2M 184 399 464,241 302 365,500 253 322,362
1-2M 68 346 408,972 263 308,789 195 234,367
250K-1M 92 303 377,666 242 314,443 187 274,279
<250K 57 288 346,918 215 255,549 154 253,674
The Power of Billing Rates
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
MVP
Billing rates in generalBilling rates in general
Question:Question: What’s the single biggest What’s the single biggest problem in CPA firm profitability?problem in CPA firm profitability?
Answer:Answer: Wimpy billing rates Wimpy billing rates
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Billing rates in generalBilling rates in general
Question:Question: What do you want your What do you want your clients to say about you?clients to say about you?
Answer:Answer: “They’re expensive, but “They’re expensive, but they’re they’re good!”good!”
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Which statistics correlate the Which statistics correlate the most with firm profitability?most with firm profitability?
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How 10 MAP statisticsHow 10 MAP statisticsCorrelate to Income Per PartnerCorrelate to Income Per Partner
Rank2009
Rank2008
Metric
1 1 Fees per partnerRates and
leverage
2 2 Fees per person
3 3 Ratio of professional staff to partner
4 4 Partner billing rate
5 9 Partner billable hours
6 6 Utilization percentage
7 7 Staff billable hours
8 8 Realization percentage
9 5 Total partner work hours
10 10 Ratio of admin to total personnel
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
MVP
THETHE ROSENBERG ASSOCIATESROSENBERG ASSOCIATES LTD. LTD.www.rosenbergassoc.comwww.rosenbergassoc.com
High fees per partner results from:High fees per partner results from:
1.1. Partners are “account managers”Partners are “account managers”
2.2. Good staff to delegate TOGood staff to delegate TO
3.3. Good at bringing in businessGood at bringing in business
4.4. Good mix of large & small clientsGood mix of large & small clients
5.5. Partners avoid admin like the plaguePartners avoid admin like the plague
6.6. High standards-who makes partnerHigh standards-who makes partner
7.7. Aggressive billing ratesAggressive billing rates
8.8. Low write-offsLow write-offs
MVP
2010 Rosenberg MAP Survey
Elite Firms (54 firms with IPP>500K)Elite Firms (54 firms with IPP>500K)
Elite FirmsElite Firms
2009(08)2009(08)
$10-20M$10-20M
Firm GroupFirm Group
AveragesAverages
$2-10M $2-10M Firm GroupFirm Group
AveragesAverages
Net feesNet fees 14,081,00014,081,000 14,056,000 5,119,0005,119,000
Income per partnerIncome per partner 632K (642K)632K (642K) 403,000 324,000324,000
Staff to partner ratioStaff to partner ratio 7.7 (7.5)7.7 (7.5) 5.6 4.74.7
Partner charge hoursPartner charge hours 1,251 (1,181)1,251 (1,181) 1,099 1,1421,142
Staff charge hoursStaff charge hours 1,511 (1,548)1,511 (1,548) 1,483 1,4711,471
Partner billing ratePartner billing rate 324 (329)324 (329) 308 263263
Fees per partnerFees per partner 1,886,0001,886,000 1,319,000 1,042,0001,042,000
Fees per personFees per person 186,000186,000 162,000 151,000151,000
Revenue growth-2009Revenue growth-2009 +2.6%(+11.7%)+2.6%(+11.7%) -0.3% +1.5%+1.5%
Rev. growth-proj 2010Rev. growth-proj 2010 +2.8%+2.8% +3.1% +2.3%+2.3%
2010 Rosenberg MAP SurveyTHE
ROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Bigger is BetterBigger is Better
2010 Rosenberg MAP SurveyTHE ROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
MVP
Bigger firms:Bigger firms:
1.1. Develop strategic plans & goalsDevelop strategic plans & goals
2.2. Hire COOs and firm administratorsHire COOs and firm administrators
3.3. Get serious about trainingGet serious about training
4.4. Formalize their marketingFormalize their marketing
5.5. SpecializeSpecialize
6.6. Hold partners accountable for Hold partners accountable for helping staff growhelping staff grow
7.7. Have staff scheduling systemsHave staff scheduling systems2010 Rosenberg Survey ROSENBERG ASSOCIATES LTD. www.rosenbergassoc.com
MVP
Tax season compression holds Tax season compression holds back profitability.back profitability.
% of annual % of annual billable hours billable hours worked in tax worked in tax
seasonseason
AverageAverage
Staff HoursStaff HoursIncome Per Income Per
PartnerPartner
Highest 25%Highest 25% 54%54% 1,4291,429 332,000332,000
Middle 50%Middle 50% 47%47% 1,4661,466 353,000353,000
Lowest 25%Lowest 25% 39%39% 1,5041,504 387,000387,000
All FirmsAll Firms 46%46% 1,4671,467 356,000356,000
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Firms with higher billing rates have Firms with higher billing rates have higher write-offs, so they net the same higher write-offs, so they net the same
as firms with lower rates.as firms with lower rates.
Right?Right?
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Firms with higher billing rates have Firms with higher billing rates have higher write-offs, so they net the same higher write-offs, so they net the same
as firms with lower rates.as firms with lower rates.
Right?Right?
WRON
G2010 Rosenberg MAP Survey
THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Yes. Firms with higher standard Yes. Firms with higher standard rates have higher write-offs, but rates have higher write-offs, but
they still they still netnet more. more.
QuartileQuartileStandardStandard
Partner Partner RatesRates
RealizationRealizationNetNet
RealizableRealizable
RateRate
Upper 25%Upper 25% 374374 83.1%83.1% 311311
Mid 50%Mid 50% 278278 84.8%84.8% 236236
Lower 25%Lower 25% 203203 88.9%88.9% 181181
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
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Correlation of Staff-Partner Correlation of Staff-Partner Ratio To ProfitabilityRatio To Profitability
MVP
Partner Compensation SystemsPartner Compensation Systems2 2
PtrsPtrs3-4 3-4
PtrsPtrs5-7 5-7
PtrsPtrs8-12 8-12 PtrsPtrs
13+ 13+ PtrsPtrs
20092009
TotalTotal20082008
TotalTotal
Comp Comp CommitteeCommittee
5%5% 10%10% 25%25% 49%49% 73%73% 32% 29%
FormulaFormula 20%20% 41%41% 38%38% 28%28% 14%14% 31% 33%
Paper & PencilPaper & Pencil 0%0% 3%3% 5%5% 1%1% 3%3% 3% 3%
Ownership PctOwnership Pct 5%5% 7%7% 4%4% 3%3% 2%2% 4% 5%
MP DecidesMP Decides 18%18% 11%11% 11%11% 12%12% 3%3% 11% 8%
Pay EqualPay Equal 30%30% 8%8% 4%4% 3%3% 2%2% 7% 9%
All DecideAll Decide 22%22% 20%20% 13%13% 4%4% 3%3% 12% 13%
OpenOpen 93%93% 83%83% 81%81% 69%69% 50%50% 75%
ClosedClosed 7%7% 17%17% 19%19% 31%31% 50%50% 25%
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Managing Partners’ DataManaging Partners’ Data
Annual Fees
Over $20M
$10-20M $2-10M
Annual bill hrs-all partners 1,047 1,099 1,142
Annual bill hrs for MPs 398 723 995
% of MPs with client base >$500K 53% 85% 88%
Managing partner compensation:-MP higher than or equal to highest paid partner 58% 45% 62%-MP up to 10% lower than highest paid partner 14% 26% 15%-MP more than 10% lower than highest paid ptr 28% 29% 23%
2010 Rosenberg MAP SurveyTHEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
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Partner CompensationPartner Compensation
Nothing more Nothing more unequalunequal than the than the equalequal treatment of treatment of unequalunequal people. people.
(Thomas Jefferson)(Thomas Jefferson)
Ratio of highest to lowest paid partner:Ratio of highest to lowest paid partner: Over $20M groupOver $20M group 4.44.4 $10 - 20M group$10 - 20M group 2.62.6 $2 - 10M group$2 - 10M group 2.02.0 Under $2M groupUnder $2M group 1.41.4
2010 Rosenberg MAP Survey
Partner Retirement SystemsPartner Retirement Systems
2-4 Ptrs2-4 Ptrs 5-7 Ptrs5-7 Ptrs 8-12 Ptrs8-12 Ptrs 13+ Ptrs13+ Ptrs All -2009All -2009 20082008
Multiple Multiple of compof comp
27%27% 46%46% 51%51% 56%56% 43% 41%41%
Book of Book of businessbusiness
17%17% 11%11% 4%4% 2%2% 10% 13%13%
Owner Owner Pct.Pct.
31%31% 19%19% 14%14% 16%16% 21% 21%21%
AAVAAV 15%15% 14%14% 22%22% 16%16% 16% 17%17%
FixedFixed 8%8% 10%10% 8%8% 8%8% 9% 8%8%
EqualEqual 2%2% 0%0% 1%1% 2%2% 1% 0%0%
No No provisionprovision
26%26%
(44 firms)(44 firms)25%25%
(22 firms)(22 firms)9%9%
(6 firms)(6 firms)20%20%
(13 firms)(13 firms)21%
(85 firms)22%22%
(73 firms)(73 firms)
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Multiple Used To ValueMultiple Used To ValueInternal Partner BuyoutsInternal Partner Buyouts2-4 Ptrs2-4 Ptrs 5-7 Ptrs5-7 Ptrs 8-12 Ptrs8-12 Ptrs 13+ Ptrs13+ Ptrs All FirmsAll Firms
>100%>100% 6%6% 4%4% 3%3% 12%12% 6%6%
100%100% 20%20% 20%20% 21%21% 26%26% 21%21%
90-99%90-99% 4%4% 1%1% 4%4% 7%7% 4%4%
75-89%75-89% 34%34% 34%34% 34%34% 17%17% 32%32%
50-74%50-74% 25%25% 28%28% 29%29% 24%24% 26%26%
<50%<50% 11%11% 13%13% 9%9% 14%14% 11%11%
2010 Rosenberg MAP Survey
Overall Valuation Percentages (as % of Fees)
Over $20M $10-20M $2-10M Under $2M All Firms
2009 82.5% 75.4% 77.6% 82.5% 78.1%
2008 76.6% 79.6% 83.3% 79.1%
Do firms reduce retirement payments if Do firms reduce retirement payments if clients leave after the partner retires?clients leave after the partner retires?
Yes – 19%Yes – 19%No – 81% No – 81%
% yes:% yes:- Over $20MOver $20M 5% 5%- $10-20M$10-20M 13%13%- $2-10M$2-10M 22%22%- Under $2MUnder $2M 24%24%
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New PartnersNew Partners
Compensation:Compensation: >$20M>$20M $206,000$206,000 >$10-20M>$10-20M $180,000$180,000 $2-10M $2-10M $139,000$139,000 < $2M < $2M $103,000$103,000
Buy-in:Buy-in: Very narrow band for all size firmsVery narrow band for all size firms Range: $120,000 to 156,000Range: $120,000 to 156,000 Overall average: $141,000Overall average: $141,000
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The aging of CPA firm partnersThe aging of CPA firm partners(For all multi-partner firms)(For all multi-partner firms)
Pct. of Partners Over Age 50Pct. of Partners Over Age 50
>20M>20M 10-20M10-20M 2-10M2-10M <2M<2M AllAll
20092009 55.7%55.7% 56.3%56.3% 59.7%59.7% 61.5%61.5% 58.8%58.8%
20082008 52.6%52.6% 55.5%55.5% 59.5%59.5% 58.5%58.5% 58.0%58.0%
20072007 49.7%49.7% 58.6%58.6% 59.4%59.4% 56.6%56.6%
20062006 50.0%50.0% 54.7%54.7% 55.7%55.7% 53.9%53.9%
20052005 47.0%47.0% 52.0%52.0% 53.3%53.3% 51.5%51.5%
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Malpractice premiumsMalpractice premiums
20092009 -0.9%-0.9%
20082008 No changeNo change
20072007 + 0.7%+ 0.7%
20062006 - 1.9%- 1.9%
20052005 + 4.3%+ 4.3%
2010 Rosenberg MAP Survey THEROSENBERG ASSOCIATES LTD.www.rosenbergassoc.com
Mandatory Retirement Mandatory Retirement
Average retirement age is a solid 65 at Average retirement age is a solid 65 at all firm sizesall firm sizes
Size Range Pct With Mandatory Retirement
Over $20M group 82%
$10-20M group 75%
$2-10M group 50%
Under $2M group 21%
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Non-Equity PartnersNon-Equity Partners
>$20M>$20M > $10-20M> $10-20M $2-10M$2-10M < $2M< $2M AllAll
% of firms % of firms with NE with NE partnerspartners
68%68% 74%74% 60%60% 10%10% 46%46%
Last yearLast year 69%69% 58% 58% 33%33% 5% 5% 38% 38%
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MVP
1. Keep the bar high. Looking for PD & leadership.2. Partner in training.3. Client retention technique.4. Treated like a partner but legally, a W-2.5. No buy-in, buyout, partner agreement, etc., …EXCEPT…6. Sign non-solicitation agreement.
Results by Size GroupingResults by Size Grouping
>$20M $10-20M $2-10M <$2M
Income per partner 448,277 402,592 323,523 214,220
Fees per partner 1,802,154 1,319,323 1,042,199 574,131
Fees per person 167,815 161,551 150,973 139,749
Billable hrs-partners 1,047 1,099 1,142 1,173
Billable hrs-staff 1,408 1,483 1,471 1,511
Realization 80.4% 82.8% 86.9% 91.0%
Partner billing rate 356 308 263 217
Ratio – staff to ptr 7.9 5.6 4.7 2.4
Admin to total pct 19.3% 19.7% 19.0% 19.6%
Overhead exp/person 41,184 35,067 35,950 35,665
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2010 Rosenberg MAP Survey
Results by Size GroupingResults by Size Grouping
>$20M $10-20M $2-10M <$2M
Written performance review for partners 67.5% 55.8% 35.0% 11.9%
Upward evals of ptrs62.5% 53.2% 37.4% 22.0%
% female partners15.7% 16.4% 14.7% 10.5%
% casual dress code80.0% 75.3% 64.0% 57.1%
Pct of partners >5055.7% 56.3% 59.7% 61.5%
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2010 Rosenberg MAP Survey
Results by Size of MarketResults by Size of Market
POPULATION OF METRO MARKET
Over 2M 1-2M 250K-1M <250K
Income per partner 371,608 310,112 323,769 273,634
Fees per partner 1,259,210 1,015,476 1,061,085 833,920
Fees per person 170,201 144,974 140,402 131,985
Billable hrs-partners 1,113 1,104 1,158 1,236
Billable hrs-staff 1,464 1,449 1,509 1,475
Realization 85.8% 84.4% 86.4% 89.8%
Partner billing rate 309 264 244 216
Ratio – staff to ptr 5.1 4.7 5.2 4.3
Admin to total pct 19.6% 18.6% 19.7% 17.9%
Overhead exp/person 41,479 33,025 31,863 31,974
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2010 Rosenberg MAP Survey
Results by Geographic RegionResults by Geographic Region
GEOGRAPHIC REGION
Midwest Northeast South West
Income per partner 305,740 364,620 352,223 339,012
Fees per partner 924,742 1,204,509 1,197,602 1,216,924
Fees per person 154,038 162,812 143,892 158,053
Billable hrs-partners 1,196 1,159 1,136 1,035
Billable hrs-staff 1,484 1,500 1,474 1,432
Realization 88.0% 82.5% 86.1% 87.5%
Partner billing rate 250 298 268 297
Ratio – staff to ptr 4.1 5.0 5.8 5.0
Admin to total pct 19.1% 19.2% 19.1% 19.6%
Overhead exp/person 37,132 36,741 33,580 39,486
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Top Strategic DirectionsTop Strategic Directions
More emphasis-marketing and PDMore emphasis-marketing and PD More corporate, less partnership style of governanceMore corporate, less partnership style of governance Tenacious commitment..great place to workTenacious commitment..great place to work Upgrade staff by tapping into available peopleUpgrade staff by tapping into available people Leadership development programsLeadership development programs More comp committees…away from formulasMore comp committees…away from formulas Mergers sizzlingMergers sizzling Raising bar on equity ptr promotion; more NE ptrsRaising bar on equity ptr promotion; more NE ptrs Renewed focus on fundamental practices/workflowRenewed focus on fundamental practices/workflow More partner accountabilityMore partner accountability New MPs leapfrogging a generationNew MPs leapfrogging a generation
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2010 Rosenberg MAP Survey
MVP
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2010 Rosenberg MAP Survey