the savings gap

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“You don’t know who’s swimming naked until the tide goes out” Warren Buffett “You don’t know who’s swimming naked until the tide goes out” Warren Buffett Ron Wheatcroft Technical Manager Andy Glazier Head of Consensus Research Consensus Research Priory House / Cloisters Business Centre, 8 Battersea Park Road / London / SW8 4BG Tel: +44 (0)20 7627 7830 Fax: +44 (0)20 7627 7831 [email protected] www.consensus-research.com MRS Financial Services Conference, October 2010

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“You don’t know who’s swimming naked until the tide goes out”Warren Buffett

“You don’t know who’s swimming naked until the tide goes out”Warren Buffett Ron Wheatcroft

Technical Manager

Andy GlazierHead of Consensus Research

Consensus ResearchPriory House / Cloisters Business Centre,8 Battersea Park Road / London / SW8 4BGTel: +44 (0)20 7627 7830 Fax: +44 (0)20 7627 [email protected]

MRS Financial Services Conference, October 2010

The cost of doing nothing

Financial planning for later life

At least we’re in tune with the UK consumer …

Can’t afford to put anything away at

the moment

Sorted out my finances; think

I’m well prepared

Main concerns for the future

Losing job

No financial worries

Consumers Industry

10%

41%45%

2%

32%

14%

61%

2%

In the event of your illness/disability/death, how would your family fare?

Would struggle

9%9%71%71%

Well/reasonably positioned

Everything’s fine then?

Why do consumers think all is fine?

36%

Adequateinsurance

33%

Adequatesavings

14%

House is worthenough

Well, everything’s not exactly ‘fine’ ...

2002 = £130bn

per annum

2009 = £190bn

per annum

UK income protection gap

The European ‘mortality gap’ is estimated to be some €10,000bn

And on a continental scale …

Why the disconnect?

Price of protection

Deep-rooted lack of engagement with the

risks and consequences

Deep-rooted lack of engagement with the

risks and consequences

48%

21%

Don’t need it Haven’t thought about it

Life cover

Deep-rooted lack of engagement with the risks and consequencesDeep-rooted lack of engagement with the risks and consequences

Price of protection

Why the disconnect?

26%

Can’t afford it

Why the disconnect?

Lack of understanding

“I’ve got income protection. The two times I’ve been made redundant, I’ve claimed on it.”

Consumer, 45+

Lack of understandingLack of understanding

Lack of understandingLack of understanding

Lloyd’s of London

Age Concern The Post Office

Martin Lewis

Allied Dunbar

Financial Ombudsman

Scottish Equity

Which?

Baines & Ernst

Why the disconnect?

Lack oftrust

RW

“Why should I bother [with CI]. If something really terrible happened then we couldn't get anything for it anyway because it wasn't bad enough.”Consumer, 35 – 44

“If I understand what I am buying it makes me trust them [insurance companies].”Consumer, 21- 34

Lack of trustLack of trustLack of trust

Where to now?

Fill in the gaps ..........

Education

Re-establish trust

Regulation of distribution“The traditional model of the IFA looks to me like a doomed species. I think there will be a drift away from old fashioned financial advice. The regulatory requirements on IFAs are so great, the cost of giving advice is so great and I cannot imagine why anyone would want to do it” Lord Newby

Where to now?

High street names movinginto protection?

B2C platforms into protection?

Europe ...................

The workplace?

“You don’t know who’s swimming naked until the tide goes out”Warren Buffett

“You don’t know who’s swimming naked until the tide goes out”Warren Buffett Ron Wheatcroft

Technical Manager

Andy GlazierHead of Consensus Research

Consensus ResearchPriory House / Cloisters Business Centre,8 Battersea Park Road / London / SW8 4BGTel: +44 (0)20 7627 7830 Fax: +44 (0)20 7627 [email protected]

MRS Financial Services Conference, October 2010