the shifting world of business and community · 12/10/2014 · director of corporate citizenship...
TRANSCRIPT
The Shifting World of Business and Community
Presented by:
Jocelyne Daw & Joe Waters
March 26, 2014
1:00 – 2:30 p.m. Eastern
Noon – 1:30 p.m. Central
11:00 a.m. – 12:30 p.m. Mountain
10:00 –11:30 a.m. Pacific
9:00 – 10:30 a.m. Alaska
Association of Fundraising Professionals 4300 Wilson Boulevard, Suite 300, Arlington, VA 22203-4168
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2014 WEB/AUDIOCONFERENCES
Educating Fundraisers in the 21st Century
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WEB/AUDIOCONFERENCE 2014
March 26, 2014
Jocelyne Daw & Joe Waters
The Shifting World of Business and Community
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SITE ROSTER
Jocelyne Daw & Joe Waters
Jocelyne Daw is a recognized pioneer and leading expert in the evolution of authentic business and community partnerships and in the integration of branding and social impact. She is Founder & CEO at JS Daw & Associates, a boutique consultancy helping business & nonprofits strengthen community impact. Jocelyne's work uses the principles outlined in her books Cause Marketing: Partner for Purpose, Passion and Profits (2006, Wiley/AFP) and Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results (2010 Wiley/AFP). Joe Waters writes the web's leading cause marketing blog, Selfishgiving.com. He's the author of Cause Marketing for Dummies and, most recently, Fundraising with Businesses: 40 New (and Improved!) Strategies for Nonprofits. Joe has been helping nonprofits raise money from businesses for twenty years.
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The Shifting World of
Business and Community
Jocelyne Daw & Joe Waters
March 26, 2014
www. jsdaw.com
@jocelynedaw
3/25/2014
2
www. jsdaw.com
THE SHIFTING WORLD OF
BUSINESS-COMMUNITY PARTNERSHIPS
Our goals today:
1. Big picture: New pressures on business and how this is
changing their approach to philanthropy and community
partnerships
2. Implications: What this means for the nonprofit sector
3. Hands-on Ideas: New and improved strategies and tactics to
working with businesses in your community
4. Questions and discussion
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Survey Questions:
1. Fundraising from business has changed for the better. Rank on a scale of 1 – 10 (1 = significantly worse, 10 = significantly better)
2. I have had to adapt my approach in order to be successful. Rank on a scale of 1 –10.(1 = Not at all, 10 = Dramatically)
LIKE FEW TIMES IN OUR HISTORY,
A FUNDAMENTAL SHIFT
IS UPON US
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FOUR MEGA-TRENDS
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•
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* Edelman Trust Barometer, 2014
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Cone Communications, 2013
The Opportunity
•81% of consumers expect
companies to do more than
make money or support their
local communities
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SOURCE: Adapted from Social Innovation Inc.
From BEING responsible to
TAKING RESPONSIBILITY
Are we being responsible?
(It’s expected today!)
• Philanthropy
• Being transparent
• Do no harm
• Support function
• Triple bottom line
Are we taking responsibility?
•Authentic issues
•Drive for impact and results
•Align with company & society
•Create social/business VALUE
•Three-dimensional VALUE
PROPOSITION
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Building Trust and Future
Performance on Societal Actions.
Edelman Trust Barometer, 2014
2014-03-25
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Shared Value:
Evolution of Corporate Mindset
Evolving Perspectives on Corporate Social
Engagement Approaches
“It is not a problem”
- Ignore it
- Minimize our
responsibility
- Philanthropy is
enough
- Focus on public
relations
- Increase
philanthropy
- Engage
stakeholders
“It is a problem”
- Add costs to fix the
problem
- Report
transparently on
our results
- Leverage corporate
assets
“Let’s solve the problem”
“It is an opportunity!”
- Build social issues
into corporate
strategy to:
- Lower costs
- Grow revenues
or
- Differentiate our
value proposition
SHARED VALUE
Business
Opportunities
& Challenges
Social
Needs
Corporate
Assets
and
Expertise
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SHARED VALUE: SOCIAL ENGAGEMENT PORTFOLIO
Philanthropy Strategic CSR Shared Value
Motivation Be generous Be responsible Be more competitive
Issue Selection Community needs Stakeholder wants Strategic positioning
Resources Funding, volunteer CSR budget, staff
skills
Corporate budget
Corporate
“Home”
Foundation/CI CSR/Sust. Dept. Cross-functional
Look & Feel Projects/programs Programs/initiatives New business models
Social Value More resources Better resources Enduring solution
Business Value Goodwill Reputation Long-term profitability
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2014-03-25
THE ROLE OF PARTNERSHIPS
Peter Senge: The future of our
world rests heavily on our ability
to foster partnerships ‘across
every imaginable boundary’
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THE NEED/ROLE FOR PROFESSIONAL
PARTNERSHIP TRAINING & BROKERS
SOCIAL CHANGE IS GOOD FOR BUSINESS;
BUSINESS IS GOOD FOR SOCIAL CHANGE
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EVOLUTION OF LEADING COMMUNITY INVESTMENT
1980s TRANSACTIONAL 2000s STRATEGIC EMERGENT: IMPACT
Donations:
Do Good
•Checkbook Philanthropy
•Charitable Organizations
•Side of the desk
•Nice to have activity
•Donations – do good and
give back
•Decisions based on executive
interests
•DONATIONS
Community Investment:
Invest in Focus Areas
•Community Investment
•Causes
•Professional Community
Investment Staff
•Should do program
•Focus investment in areas of
interest
•Strategic decision making
•COMMUNITY INVESTMENT
& PARTNERSHIPS
Shared Value:
Solutions & Impact
•Co-Create Social and Business
Value
•Solutions
• CI aligned & integrated across the
company
•Must do business strategy
• Create shared value, build
meaningful partnerships, drive
social impact
•SOCIAL PURPOSE &
COMMUNITY INNOVATION
32 sharedvalue.org
WHAT DOES THIS MEAN
FOR YOU AS FUND
DEVELOPMENT
PROFESSIONALS?
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FROM TO
MARGINS
•Isolated, managerial function
MAINSTREAM
•Aligned and integrated, CI takes leadership for
community connections
GIVE $ AWAY FROM PROFITS
•Charity and doing good mindset
PROFITS + PURPOSE
•Take on issues and work towards a solution
GIVE BACK AND BE
RESPONSIBLE
•Transactional and reactive
TAKE RESPONSIBILITY FOR IMPORTANT SOCIAL
ISSUE
•The new expectation and opportunity to strengthen
trust
SHARE VALUE
•Invisible, cash and employees
CREATE SHARED VALUE
•Value –for community, organization, employees &
company
SUPPORT NONPROFIT NEEDS
•Activities and reports
WORK TOWARDS SOLUTIONS
•Positive social change with right partners
SUMMARY OF KEY TRENDS
QUESTIONS & DISCUSSION
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.80%
6%
72%
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500
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15,000,000
245,000
1800
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The Money is in the Register
#2
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Types of Biz Fundaisers
Point-of-sale
Purchase or action-triggered
Digital
Message Promotion
Employee Engagement
Types of Biz Fundaisers
Point-of-sale
Purchase or action-triggered
Digital
Message Promotion
Employee Engagement
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Point–of–Sale
Pinups
Register Programs
Round-Ups
Donation Boxes
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Action is at the front
Buck or two
Campaign runs for 2 to 6 weeks
Frequently includes pinup…but not always
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Resource
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Responding to question from Charlie Rose in an onstage interview
at a TED conference in Vancouver, Mr. Page suggested businesses
can be better vehicles to create “revolutionary change” and build
a better future.
-Philanthropy.com, March 21, 2014
Survey Questions:
Which fundraiser would you try?
1. Pinups
2. Register Program
3. Round-up
4. Donation Box
3/25/2014
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pinterest.com/joewaters
Rachel HutchissonDirector of Corporate Citizenship & Philanthropy
Blackbaud
@RachelHutchssn
Doing business also means doing good.
Companies everywhere are trying to show savvy
consumers that they have a heart. Get practical advice
to build a give back program from scratch and make it
part of the company culture.
www.businessdoinggood.com
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For a listing of the 2014 AFP Webinar Series, please visit our
website at www.afpnet.org in the professional development section.
Coming Next….
April 9, 2014
1:00 – 2:30 p.m. ET
Creating a Breakthrough
Strategy for Your Nonprofit
Robert Sheehan, Ph.D., CFRE
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I was a participant in the AFP Webinar held
March 26, 2014
1:00 – 2:30 PM Eastern
The Shifting World of Business and Community
Presented by:
Jocelyne Daw & Joe Waters
Full participation in this session is applicable for 1.5 points in Category 1.B – Education
of the CFRE International application for initial certification and/or recertification.
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March 26, 2014
The Shifting World of Business and Community
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JANUARY 28, 2014, TUESDAY
Inbound Marketing: The Latest Techniques
To Attract More Donors, Volunteers and Others
Allan Pressel
FEBRUARY 12, 2014, WEDNESDAY
Developing Earned Income Streams For Your Nonprofit
Mazarine Treyz
FEBRUARY 27, 2014, THURSDAY
Firing Lousy Board Members – And Helping the Others Succeed Simone Joyaux, ACFRE
MARCH 13, 2014, THURSDAY
Millenial Motivation: What Makes Millenials Want
To Give
S. Michelle Cline, J.D.
MARCH 26, 2014, WEDNESDAY
The Shifting World of Business and Community Jocelyne Daw, Joe Waters
APRIL 9, 2014, WEDNESDAY
Creating a Breakthrough Strategy for Your Nonprofit Robert Sheehan, Ph.D., CFRE
APRIL 24, 2014, THURSDAY
Development from the Donor’s Perspective
Alice Ferris, MBA, ACFRE
Jim Anderson
MAY 7, 2014, WEDNESDAY
Major Gifts for Small Shops
Amy Eisenstein, ACFRE
MAY 20, 2014, TUESDAY
Case Studies: 24 Hour Turn Around Campaigns
Michelle Conklin, CFRE
JUNE 12, 2014, THURSDAY
6 Figure Fundraising: How to Create and Run Your First
$100,000+ Major Gifts Campaign
Sandy Rees, CFRE
JUNE 25, 2014, WEDNESDAY
Creative Design for Fundraising Campaigns
Derrick Feldmann
JULY 10, 2014, THURSDAY
Developing a Relationship Management System
Jennifer Filla
JULY 22, 2014, TUESDAY
Building Donor Loyalty: How to Double Your Major Gift
Revenue
Rachel Muir, CFRE
AUGUST 13, 2014, WEDNESDAY
Opening the Door to Major Gifts: Mastering the
Discovery Call
John Greenhoe, CFRE
SEPTEMBER 9, 2014, TUESDAY
Extreme Social Media Makeover: Nonprofit Edition!
Allan Pressel
SEPTEMBER 24, 2014, WEDNESDAY
Getting Your Organization Onboard with Fundraising:
Weaving a Philanthropic Culture
Andrea McManus, CFRE
OCTOBER 8, 2014, WEDNESDAY
Incorporating Stories Into Your Fundraising Program Leah Eustace, CFRE
OCTOBER 21, 2014, TUESDAY
Fundraising Basics Brian Bonde, ACFRE
NOVEMBER 18, 2014, TUESDAY
Growth in Giving/Fundraising Effectiveness Project
Erik Daubert, MBA, ACFRE
DECEMBER 10, 2014, WEDNESDAY
Small Shop Success: Building Something from Nothing –
Starting a Well-Rounded Development Program
Amy Wolfe, MPPA, CFRE
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January 28, 2014: Inbound Marketing: The Latest Techniques To Attract More Donors, Volunteers and Others – Allan Pressel
February 12, 2014 Developing Earned Income Streams For Your Nonprofit – Mazarine Treyz
February 27, 2014 Firing Lousy Board Members – And Helping the Others Succeed – Simone Joyaux, ACFRE
March 13, 2014 Millenial Motivation: What Makes Millenials Want To Give – S. Michelle Cline, J.D.
March 26, 2014 The Shifting World of Business and Community – Jocelyne Daw, Joe Waters
April 9, 2014 Creating a Breakthrough Strategy for Your Nonprofit – Robert Sheehan, Ph.D., CFRE
April 24, 2014 Development from the Donor’s Perspective – Alice Ferris, MBA, ACFRE and Jim Anderson
May 7, 2014 Major Gifts for Small Shops – Amy Eisenstein, ACFRE
May 20, 2014 Case Studies: 24 Hour Turn Around Campaigns – Michelle Conklin, CFRE
June 12, 2014 6 Figure Fundraising: How to Create and Run Your First $100,000+ Major Gifts Campaign – Sandy Rees, CFRE
June 25, 2014 Creative Design for Fundraising Campaigns – Derrick Feldmann
July 10, 2014 Developing a Relationship Management System – Jennifer Filla
July 22, 2014 Building Donor Loyalty: How to Double Your Major Gift Revenue – Rachel Muir, CFRE
August 13, 2014 Opening the Door to Major Gifts: Mastering the Discovery Call – John Greenhoe, CFRE
September 9, 2014 Extreme Social Media Makeover: Nonprofit Edition! – Allan Pressel
September 24, 2014 Getting Your Organization Onboard with Fundraising: Weaving a Philanthropic Culture – Andrea McManus. CFRE
October 8, 2014 Incorporating Stories into Your Fundraising Program – Leah Eustace, CFRE
October 21, 2014 Fundraising Basics – Brian Bonde, ACFRE
November 18, 2014 Growth in Giving/Fundraising Effectiveness Project – Erik Daubert, MBA, ACFRE
December 10, 2014 Small Shop Success: Building Something from Nothing – Starting a Well-Rounded Development Program – Amy Wolfe MPPA, CFRE
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