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NO MAN CAN WALK ALONE Neither can social media the singapore marketer knowledge for marketing excellence apr-jun’17 $5.35 incl. GST 14 How To Growth Hack Your Brand? 20 How Can Social Media Lead Effective Product Marketing? PLUS+

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Page 1: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

NO MAN CAN

WALK ALONENeither can social media

the singapore

marketerknowledge for marketing excellence apr-jun’17

$5.35 incl. GST

14 How To Growth Hack Your Brand?

20 How Can Social Media Lead Effective Product Marketing?PLUS+

Page 2: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

Please visit www.mis.org.sg/membership/renewal or call 6327 7580 to renew your membership.

Marketing Institute of Singapore 51 Anson Road #03-53 Anson Centre Singapore 079904

Website: www.mis.org.sg/membership Email: [email protected] Tel: 6327 7581/582

ORDINARY MEMBERSHIP CORPORATE MEMBERSHIP

Additional perks (worth $1,000) | All Corporate Membership Renewals will receive 2 MIS Event Passes,

2 Atos Wellness Voucher, 2 Life Spa Vouchers and2 OTTICA Eye Check-Up Vouchers.

5 YEARS @$375

(U.P. $500)

OGAWA MobileSeat XE (worth $199)

2 YEARS @ $170(U.P. $200)

OTO Neck Snuggler (worth $58)

Additional perks (worth $450) | All Ordinary Membership Renewals will receive 2 MIS Event Passes, 1 Atos Wellness Voucher, 1 Life Spa Voucher and a free OTTICA Eye Check-Up.

2 YEARS @ $595

(U.P. $700)

5 YEARS @ $1,225

(U.P. $1,750)

I T I S

WORTH I T.We have every reason for

you to renew your MIS Membership.

Be accorded professional designatory title of FMIS (Hon), FMIS, MMIS or

AMIS after your name.

BE ASSOCIATEDwith Professional Titles

BE THE FIRSTto be informed of our Industry Talks, Conducted by Renowned

Speakers:

Rodney Tay, Vice President, Digital Sales Solution and Operations, MediaCorp Pte Ltd.

Theresa Pragasam-Sidhu, Director of Brand Management, Intercontinental

Hotels Group and many more!

BE PART OF THE ACTION

with the Largest Community of Sales and Marketing

Professionals in Singapore

Join the network of over 1,000 Sales and Marketing

professionals.

BE SPOILTwith Special Rates for our

Training Courses and Events

Enjoy up to 20% discount on over 130 courses.

Preferential rates for events organised or supported by MIS.

NAME

Steven Tan

10123 01.01.17 31.12.17

MEMBERSHIP NO. START DATE EXPIRY DATE

Connecting & Creating Marketers

Page 3: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore.

Tel: (65) 6294 7227. Subscription is available upon request; please contact Joreen Yee at [email protected].

The views expressed in The Singapore Marketer do not necessarily represent those of the Marketing Institute of Singapore. No

responsibility is accepted by the Institute or its staff for the accuracy of any statement, opinion, or advice contained in the text

or advertisements, and readers are advised to rely on their judgment or enquiries, and to consult their own advisers in making

any decisions which would affect their interest. All materials appearing in The Singapore Marketer is copyright. No part of the

publication may be reproduced without prior written permission of the Marketing Institute of Singapore. The Marketing Institute

of Singapore welcomes contributions and letters. These might be edited for clarity or length. Articles, letters and requests to

reproduce articles appearing in The Singapore Marketer should be sent to the Editor, Marketing Institute of Singapore, 51 Anson

Road, #03-53 Anson Centre, Singapore 079904 or write to [email protected].

Dear Readers

1

Editor’s Note

THE SINGAPORE MARKETER

April - June 2017

Editor

Mickey Hee

Contributing Writers

Natalie Koh, Charles Phua, Nazhath Faheema

and Pamela Wigglesworth

MIS EXECUTIVE COUNCIL

President

Roger Wang

1st Vice President

Bhavik Bhatt

2nd Vice President

Dr Roger Low

Honorary Secretary

Mark Laudi

Asst Honorary Secretary

Dylan Tan

Honorary Treasurer

Gerry Seah

Asst Honorary Treasurer

Freddy Tan

Co-opted Council Members

Jackson Chua

Edmund Lau

Lee Kwok Weng

Design & Layout

Kelvin Wang

Production, Advertising & Circulation

Joreen Yee [email protected]

Publisher

Marketing Institute of Singapore

51 Anson Centre #03-53 Singapore 079904

Tel: (65) 6327 7580 Fax: (65) 6327 9741

Email: [email protected]

Website: www.mis.org.sg

Mickey HeeEditor

Page 4: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

FOR COURSE

ENQUIRIES:

6327 7586 / 587 / 588

www.mis.org.sg/seminars

[email protected]

51 Anson Road #03-53

Anson Centre Singapore 079904

T/W/

A/

E/

COURSES

Writing for Social Media: Engaging the Masses, Encouraging Customer

Loyalty*

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Companies

* Approved for SDF funding (Employer-sponsored Singaporeans and PRs only).

Companies can also enjoy tax deductions and/or cash payout under the prevailing Productivity and

Innovation Credit (PIC) scheme.

Individuals

* SkillsFuture claimable for eligible individuals

Discounts

20% Discount for MIS Members

5% Group Discount for 3 or more participants

The Leader inExecutive Developmentin Asia

To view full couse listing and dates or to register, please go to www.mis.org.sg/seminars

Courses can be customised to meet your unique training needs (Companies only).

Page 5: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

Content Page

A MARKETER’S STORY

8

FEATURE

20

FOCUS

26

GURU TALK

14

3

04

and neither can social media

COVER STORY

32

MARKETER@WORK

Using Social Media for

Page 6: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

the singapore marketer

apr-jun’17

4

Page 7: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

5

Cover Story

No man can

walk alone– and neither can social media

It is a phenomenon we see all too

often: marketers griping about the

immeasurability of social media or

lamenting the futility of their efforts

at upkeeping a wide spread of social

media accounts.

within the context of social media

for you

different digital marketing channels

Page 8: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

the singapore marketer

apr-jun’17

6

Embark on user journeys with your

customer

with retargeting ads on social media

(Diagram taken from: thinkwithgoogle.com)

(Diagram taken from: thinkwithgoogle.com)

Page 9: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

7

Cover Story

work in tandem with social media to

ABOUT THE WRITER

Natalie Koh

No template for social media

strategies

Page 10: the singapore marketer · 2017-04-11 · The Singapore Marketer is a quarterly magazine published by Marketing Institute of Singapore. Tel: (65) 6294 7227. Subscription is available

8

the singapore marketer

apr-jun’17

Trisha Kuek, Social Media AssociateLazada Singapore

Interview with

Can you tell us a little bit about

your career path and your current

role at the Lazada?

Trisha lives and breathes social media. From her short stint in a digital agency to managing

the social media strategies of Lazada, she has made a mark in the social media space as seen

by Lazada’s presence and success in the various social media platforms. In this issue of The

Singapore Marketer, we have invited Trisha to share her tips and tricks to achieving an effective

social media plan.