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TheSmithSpecialtyMastersResume:GuidelinesandStandards
TableofContents
I. WhydoestheSmithSchoolhaveresumeguidelines?..........................................................................................2II. Styleandformattingguidelines…………………………………………………………………………………………………………………….3-7III. Jobblockcontent………………………………………………………………………………………………………………………………………….7-8IV. Careertransitioners…………………………………………………………………………………………………………………………………………8V. Resumesamples………………………………………………………………………………………………………………………………….……..9-15VI. Actionverbs……………………………………………………………………………………………………………………………………………..16-17
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WhydoestheSmithSchoolhaveresumeguidelines?
TheSmithSchoolresumeguidelinesensurethatyourSmithMSresumemeetstheappropriatepresentationstandardsexpectedbyrecruitersandhiringmanagersintheMSjobmarket.ThishelpsstrengthenourSmithbrand,whichinturnenhancesthevalueofyourMSdegree.TheSmithMSresumetemplateisdesignedtocreateresumesthat:
• presentcriticalqualificationsinaformatfamiliartoMSrecruiters;
• helpprospectiveemployerseasilyidentifyandassessyourskillsandaccomplishments;
• effectivelymarketyourexperienceandachievementsforthecareerpath(s)youarepursuing;
• areconsistentwithindustrystandardformatsthatemployersexpectfromMSstudents;
• canbeeasilyuploadedtoouronlinecampusrecruitingplatform,HireSmith,andincludedinresumebooksforemployers.
YouarerequiredtocreatearesumeinaccordancewithSmithMSguidelinesanduploadittoHireSmithforfinalapprovalbyacareercoachinorderto:
• applyforjobsonlinethroughtheSmithOfficeofCareerServicescampusrecruitingplatform,knownas“HireSmith;”
• participateinon-campusinterviewingthroughtheSmithSchoolOfficeofCareerServices;
• includeyourresumeforpresentationatcareerfairs;
• haveyourresumeincludedinresumebooksforemployers.
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HowdoIgetstarted?–StyleandFormattingGuidelinesTheorderofyourSmithresumesectionsshouldbeasfollows:
1. Yournameandcontactinformation:Yournameshouldbe14pointCalibrifont.Youraddress,phonenumberandemailaddressgojustbelowyourname.YourLinkedInURLwillgobelowthatonthethirdline.Optionally,youmayincludeadditionalsocialmediaaddresses.Youremailandsocialmediaaddressesshouldnotbeunderlinedandshouldbewritteninblack.Youmayaddafourthlinetohighlightsecurityclearancesorworkauthorizations.
2. CareerTarget:Thissectionismeanttohighlightyourcareerpreferencesothatemployerscaneasilyidentifywhatyouaretargeting.
3. Education:Listyourdegreesinreversechronologicalorder,currentdegreeprogramfirst.Donotlisthighschoolorprepschool.Ifapplicable,youmayalsolistscholarships,leadership/membershipinstudentorganizations,casecompetitions,andrelevantcoursework.
4. TechnicalSkills:Includecertifications,tools,programminglanguagesand/oroperatingsystemsyouhaveahighlevelofexperienceusingeitherthroughemploymentoracademics.Forexample,R,Python,SQL,Java,OracleandUML
5. RelevantBusinessSchoolProjects:Thissectionisforrelevantstructuredprojectsthatallowyoutohighlight
specificskillsvaluedforyourtargetjoborfunction.Usewhenyoudon’thavetheprofessionalexperiencetodemonstrateproficiencyorarelookingtotransitionyourcareer.Projectscanincludeclassroomorcasecompetitionentries.Includetechnologyandmethodsused,aswellas,informationregardingtheprojectandthestrategicimpact.
6. WorkExperience:Useonejobblockforeachemployer(seetheexamplebelow).Listyourexperiencein
reversechronologicalorderstartingwithyourmostrecentjobandworkingbacktoyourfirstpositionafteryourundergraduatedegree.Jobswhileinhighschoolshouldnotbeincluded,unlesstheyaddessentialevidenceofyourbusinessskillsandexperience.Yourcareercoachcanhelpprovideguidanceonthis.
7. Leadershipand/orVolunteerExperience:Thissectionallowsstudentstodemonstratetheyarewell-
rounded.Itisalsohelpfulforstudentswhodonothavealotofprofessionalworkexperience.Featureyourrole(s)inastudent,non-profitorcommunityorganizationtohighlightyourleadershipskillsand/orcommitmenttosocialresponsibility.
8. Distinctions:Thissectionmayincludelanguageskills,additionaltraining,publications,volunteerwork,
hobbies,andinterests.
Formattingguidelinesarebelow.UsingoneoftheMSresumetemplatesandthetype-overtechniquewillensuretheformatsettingsremain.Length:
• AllMSresumesshouldbeonepageandstrictlyfollowtheSmithMSstyleandformattingguidelines.ThisenablestheOfficeofCareerServicestopresentpacketsofcandidateresumesinauniformandpolishedway.
Font:
• UseCalibrifontfortheentireresume.• Yournameandcareertargetneedtobesize14font.• Thesectionheadersneedtobesize11font,smallcaps.• Therestofthetextonyourresumeneedsbesize10font.• Blanklinesshouldbesetatafontsizeofeight-point.• Usecirclebulletpointsasintheexamplesandshouldbedefaultfontsize10.
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Margins:• Topmarginneedsbenolessthan0.6inches.• Leftandrightmarginsneedtobenolessthan0.9inches.• Bottommarginshouldbenolessthan0.2inches.• Wheneverpossible,makemarginsconsistentonallsides.• Donotusepagenumbers.
GrammarandPunctuation:
• Avoidusingpossessives(my,I,our,etc.)andcontractions(it’s,didn’t,wouldn’t,don’t,etc.).• Limituseofarticlessuchas“the/an/a.”• Spellouttheword“and”anddonotusetheampersand(&)symbol(unlesspartofaformalcompanyname).• Useperiodsattheendofallbulletsandstrategicimpactstatementsinexperiencesection.• cumlaude,summacumlaude,andmagnacumlaudeshouldalwaysbeitalicizedandlowercase.• Besuretohyphenatewordswhenneedede.g.“first-year”,“second-year”“full-time”.
AcronymsandAbbreviations:
• Avoidabbreviations.Oneexception:statesandcountriesshouldbeabbreviated,e.g.CollegePark,MD,USA.• Spelloutdegrees,e.g.“MasterofBusinessAdministration”insteadof“MS”• Spelloutacronymsthefirsttimetheyareused,e.g.DepartmentofDefense(DoD),Strengths,Weaknesses,
Opportunities,Threats(SWOT)analysis,researchanddevelopment(R&D).ExceptionsincludeGPAandGMAT(okaytousetheacronymwithoutspellingitoutfirst).
Numbers:
• Spelloutnumbersonethroughnine,e.g.Ledteamofthree.• Usefiguresfornumbers10andabove,e.g.Ledteamof12.• Exceptiontospellingoutnumbers:moneyandpercentages,e.g.$2Binrevenue,5%growth,$5Mor$250K.
Yourformattingmustbeconsistentthroughouttheentireresume.Format:NameandContactinformation:
• Nameis14fontbold,titlecasecentered.• Phonenumber,mailingaddress,emailaddress,socialmediaaddress,andworkauthorizationorclearance
informationis10font;emailaddressisblackwithnounderline.• InternationalStudents:
• IfyouuseanAmericanname,listyouroriginalnamefirst,thenyourAmericannameinquotes,andthenlastname,e.g.Tian“Tina”Yong.
• DoNOTputvisarequirements,socialsecuritynumbers,maritalstatus,orpicturesontheresume.• IfyouareauthorizedtoworkintheU.S.,employerswillwanttoknowthis.Youmayincludeyour
citizenshiponthefourthlineofyourcontactinformationsectionatthetopofyourresume.
Tian“Tina”Yong(301)555-5555●2008WallStreetWay,CollegePark,MD20740●[email protected]
www.linkedin.com/in/tyongPermanentU.S.WorkAuthorization
CareerTargetBanner:
• Careertargetbanneris14fontbold,titlecasecentered;onepointtopborderandonepointbottomborder.
BusinessAnalyst
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Education:• Sectionheaderis11font,smallcaps;leftjustified;6pointspace.• Sectionheadershavea1pointborder.• Schoolnameanddegree10fontboldleftjustified.• Listschoollocation(city,state,country)rightjustifiedboldacrossfromschoolname10fontbold.• Graduationdate(MonthYear)rightjustifiedacrossfromjobtitle(ifapplicable)andnon-bold.Listfullmonth
thenyear,e.g.,April2011–June2015.• GPAandcareertrack(ifapplicable)islistedafterdegree;10fontnon-bold.• GMATandGPA:Includeundereducationwhenappropriate.Consultingfirmsandsomefinancepositionsask
foracademicexcellence.GenerallyGPAs3.0oraboveandGMATscores650oraboveareconsideredtobeverygood,sowerecommendincludingGPAsandGMATscoresabovethesenumbersontheresume.
• Graduationmonthandyear10fontnon-bold;rightjustified.• Rightjustifybulletsunderdegree.
EDUCATION
UniversityofMaryland,RobertH.SmithSchoolofBusinessCollegePark,MD,USAMasterofBusinessAdministration,GPA3.75December20XX
• TopHonorsScholarship,GMAT700
TechnicalSkills:
• Sectionheaderis11font,smallcaps;leftjustified;6pointspace.• Sectionheadershavea1pointborder.• Rightjustifybullets.• Listalltechnicalskills,programminglanguages,toolsandoperatingsystemsthatarerelevanttothetarget
position/function.
TECHNICALSKILLS
• Languages:Java,SQL,C++,UML,Python,R,Tableau• Tools:JBuilder,Dreamweaver,OracleSQL*Plus• OperatingSystems:WindowsXP,Linux,MacOSX
ProjectExperience:• Sectionheaderis11font,smallcaps;leftjustified;sixpointspace,onepointtopborder.• Sectionheadershavea1pointborder.• Projecttitle/typeisrightjustifiedbold.
o ProjectTitle/Typehasthreemaincomponentsthatcanbearrangedinanyordertoemphasizeeitheryourdesiredcareerstrengthsprofile,ortomorecloselyalignprojectexperienceswithaspecificjobapplication.Thethreecomponentsare:
1. BusinessObjective/BusinessFunctionFocus[Objective]2. Models/MethodologyApplied[Models]3. TechnologiesUsed[Technology]
• Dependinguponyourcareerfocusorinresponsetoaspecificjobopportunity,youcanarrangetheseinformationblockstoshowapatternofstrengthsacrossmultipleprojects
o PossiblepatternsforBusiness/Marketing/ProductAnalysts§ [Objective][Models][Technology]§ [Models][Objective][Technology]
o PossiblePatternsformoretechnically-proficientDataAnalyst/DataScientistPositions§ [Models][Technology][Objective]§ [Technology][Models][Objective]
o PossiblepatternsforSoftwareDevelopment/TechnologyProductManagement§ [Technology][Objective][Models]§ [Objective][Technology][Models]
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• Listtechnologyused,rightjustified,italics,10font.• Identifymodelsandmethodsusedfortheproject,rightjustified,italics.• Rightjustifybulletsandshouldbeafullstop,providecontextwhichincludesinformationabouttheproject–
workassigned/primarygoal,deliveryexpectations,theteam-yourrole,size,complexity,cross-functionalconnections,andstrategicimpact.
PROJECTEXPERIENCE
MarketingCampaignEvaluationUsingRegression,DecisionTreeandRandomForestModels(R,SQL,Tableau) • Ledteamofsixusingagilemethodologyandregressionanalyticstoidentifyprospectivecustomers
foratargetedbankdepositprogrammarketingcampaign.• Extracted,manipulatedandbalancedlargeKaggledatasetusingaRandomForestpredictivemodel
whichresultedin86%accuracy.• Presentedtargetaudienceattributesandkeyinfluencefactorsinpresentationtoagroupof30+
executives.
WorkExperience:
• Sectionheaderis11font,smallcaps;leftjustified;6pointspace.• Sectionheadershavea1pointborder.• Fullcompanynameisrightjustifiedbold.• Listlocation(city,state,country)rightjustifiedboldacrossfromcompanyname.• Titleisrightjustifiedbold.• Datesrightjustifiedacrossfromjobtitle(ifapplicable)andnon-bold.Listfullmonththenyear,e.g.,April
2011–June2015.Useanem-dashtoseparatebeginningandenddates.• Rightjustifybulletsinexperiencesectionandshouldbeafullstop.• Jobtitleswithinthebulletedtextarenotcapitalized(e.g.Collaboratedwithchiefmarketingofficer…).
WORKEXPERIENCE
CenterforInternationalBusinessEducationandResearchWashington,DC,USAGlobalBusinessProjectConsultantMay20XX–July20XX
• Developedagrowthstrategytoincreaselong-termmarketshareto15%intheChinesenuclearenergymarket.
• ConductedacomparativecasestudyanalysistoidentifyothercompaniesthathaveconductedsimilarbusinessinChina.
• ProvidedrecommendationsonproductpositioningandstrategicactionsWestinghouseshouldtaketomaintainrelevanceintheChinesenuclearenergymarket.
• Experienceunderoneemployershouldbeblockedtogether.Youdonotneedtolistemployerinformationforeachconsecutivepositionheld.Ifyouheldmultiplepositionswithinacompany,youwillusethebelowformat:
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WORKEXPERIENCE
FullCompanyName(mostrecent) City,ST,Country MonthYear–MonthYearTitle• Accomplishment#1,beginwithactionverb,addressS-A-Relements(nomorethanthreelines).• Accomplishment#2,beginwithactionverb,addressS-A-Relements(nomorethanthreelines).• Accomplishment#3,beginwithactionverb,addressS-A-Relements(nomorethanthreelines).Title• Accomplishment#1,beginwithactionverb,addressS-A-Relements(nomorethanthreelines).• Accomplishment#2,beginwithactionverb,addressS-A-Relements(nomorethanthreelines).• Accomplishment#3,beginwithactionverb,addressP-A-Relements(nomorethanthreelines).
Leadershipand/orVolunteerExperience:
• Sectionheaderis11font,smallcaps;leftjustified;6pointspace.• Sectionheadershavea1pointborder.• Fullorganizationnameisrightjustifiedbold.• Listtitlenexttoorganizationname,bold.• Datesrightjustifiedacrossfromjobtitle(ifapplicable)andnon-bold.Listfullmonththenyear,e.g.,April
2011–June2015.Useanem-dashtoseparatebeginningandenddates.• Rightjustifybulletsinleadershipsectionandshouldbeafullstop.
LEADERSHIPEXPERIENCE
SmithMastersStudentAssociation,VPofMembership August20XX–January20XX• Implementedanewsocialmediamarketingstrategyandcampaignwhichresultedina50%
increaseinmembership.
Distinctions:
• Sectionheaderis11font,smallcaps;leftjustified;6pointspace.• Sectionheadershavea1pointborder.• Rightjustifybulletsindistinctionssection.
DISTINCTIONS
• Languages:Spanish(fluent),French(conversational)• Interests:Marathons,piano
Weusearesults-basedaccomplishmentformat,thatexplainsyourcapabilitiesintheformoftheresultsyouhaveachieved,ratherthansimplylistingyourresponsibilities.
• Eachstatementbeginswithapasttenseactionverb(seesamplelistonpage17)andindicates,whereverpossible,theresultorimpactofyouractions.(Usepresenttenseonlyforcurrentactivities.)
o Thinkofeachbulletitemasaheadlinetoastory.Likeanewspaperheadline,itshouldataglancegivethereaderenoughtodecidewhether“yourstory”isofinterest.
o UsetheSARformatasyoudevelopyourbullets.Asyouwrite,considerasituationyouencountered,youraction,andtheresultthatbenefitedtheorganization.Brieflyexplaintheactionandtheresultintheresumebullet,andbepreparedtotelltheentireSARstoryintheinterview.
JobBlockContent–Results-BasedFormat
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• Wheneverpossiblequantifytheresultsbyusingmetricssuchastimesaved,revenuegenerated,costs
reduced,numbersofpeopletrainedormanaged,etc.• Statefacts(“20%increase”/“over5000customers”/“Fortune500client”)notjudgments(“bigincrease”/
“largecustomerbase”/“importantclient”).• Makeeverywordcount.Moreisnotbetter.Eachbulletpointshouldrevealsomethingdifferentaboutyou.
Ifyouhavedonethesamethingacrossseveraljobsanditisrelevanttoyourreader,showprogressioninleadershipofthatactivity.
• Sequenceaccomplishment/SARBulletsinorderofrelevanceandvaluetothereader.Sampleaccomplishmentstatement:Ineffective: “Builtweb-basedprojectplanningtool.”Effective: “Builtweb-basedprojectplanningtoolthatdecreasedplanningtimeby50%andwasadopted
company-wide.”CareerTransitioners
CareerTransitioners:Acareer“transitioner”issomeonelookingtochangeindustries,orfunctions,orboth,e.g.fromconsultingtoinvestmentbankingand/orfromfinancetomarketing.
• Individualstransitioningfrommilitary/defensetociviliancareersneedtohaveaone-pageversionforHireSmith.
• CareertransitionersarestronglyencouragedtospendtimeworkingwiththeOCScoachingteamandSmithclubleaderstoidentifyyourtransferableskills.
• Careertransitioners,inparticular,shouldplantogetinvolvedinSmithstudentclubs,CentersofExcellence,and/orotherprojectworkduringbusinessschooltogainrelevantexperienceforyourresumethatsupportsyourfuturecareergoals.
• Therearesixresumesamplesincludedintheguidetoreview.Thesesamplesaremeanttogiveyouanidea
ofwhatastrongSmithresumeshouldlooklikeforyourfunctionofinterest.• Sinceeachstudent’sstoryisdifferent,thereareversionsoftheSmithresumethatwerecreatedand
designedtohelpstudentstelltheirstoryinawaythatiseffectiveandefficient.• Partnerwithyourcoachtodeterminethebestsectionstousetotellyourstory.
• Inordertokeepformattingconsistency:
o UsetheMSResumeTemplate.o Typeoverthetemplatetexttotransferyourcontactinformation,education,andaccomplishments
directlyintothetemplate.ThiswillensurecompliancewiththeSmithresumestyleandformat.o Besuretoincludeyour“context”statementbeforeyourbulletsineachroleandcommunicatethe
strategicImpactinyourbulletsforeachrole.
ResumeSamples
ResumeTemplate
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JohnAnalyst(301)978-0000●254WestStreet,Greenbelt,MD20771●[email protected]
http://www.linkedin.com/in/johnanalyst11
BusinessAnalystEDUCATION
UniversityofMaryland,RobertH.SmithSchoolofBusiness CollegePark,MD,USAMasterofScienceinInformationSystems,GPA:3.9 December20XX• GMAT:750• BusinessAnalyticsAlliance,PresidentMumbaiUniversityofFinanceandEconomics Mumbai,IndiaBachelorofManagement,Major:InternationalBusiness,GPA:3.8 May20XX• People’sOutstandingAcademicPerformanceScholarship
TECHNICALSKILLS
• Tools:JBuilder,RationalRose,UltraEdit,BorlandC++Builder,OracleSQL*Plus,Django,ArcGIS,AWS,MySQL• Programminglanguages:Java,XML,C,C++,JavaScript,SQL,HTML,UML• Operatingsystems:WindowsXP,Linux,MacOSX
PROJECTEXPERIENCE
Django,ArcGIS,AWS,MySQLAgileDevelopmentSmartCityWebApp• Ledteamofsixtodevelopaweb-basedmunicipalwatershedmanagementsystemusingAgilemethodology.• DevelopedMySQLdatabaseonAmazonRDS;enabledweb-baseduserauthenticationforwebsitemanagement;
designedfront-endusingBootstrap,integratedArcGIStovisualizeeventmanagement.• Completedfull-functioningsystemineightweeklysprints;presentedlivesystemtogroupof30+.Java,SQLite,Python,LucidChartAndroidApptoRankTopBusinessCompetitorsforStrategicDecision-making• Ledteamoffourtogatherfunctionalandnon-functionalrequirementsforacompetitorrankingsystem.• DevelopedPythonwebcrawlertocapturedata,designedandimplementeddatahandlingusingSQLite.• Demonstratedfully-functionalsolutionformobileappreleaseonAndroidplatformtogroupof30+.
WORKEXPERIENCE
DoncoInternational CollegePark,MD,USACreditIntern June20XX–August20XX• Analyzedprofitandloss(P&L)variancesbetweenriskmanagementandgeneralledgersystemsformortgage
tradingdesk,comprising70%ofbondtradingvolumeatfirm;closed90%ofbusinessreportinggaps.• Managedfinancialaccountingforavailable-for-salemortgage-backedsecurities(MBS)business;leddevelopment
ofnewaccountsystemforMBS’sresultingin45%reductioninsystemerrors.• Developedadvancedexcelmodelforpresentingmonthly,quarterly,andannualP&Lreportsandgraphical
dashboardsdepictingtrendsinearnings;improvedresultsaccuracyby~70%.StarCompany Mumbai,IndiaFinancialAnalyst May20XX–September20XX• Evaluatedfinancialstatements,credithistory,systematicandunsystematicrisks,trackeddatainExceland
generatedacomprehensivereportformanagementuse.• Surveyedloanapplicationstoidentifylowriskcreditopportunitiestoexpandlendingportfoliowhichgenerateda
10%increaseinbusiness.
LEADERSHIPEXPERIENCE
Prudential(HK)FinancialManagementProgram,FinancialAdvisorAssistant August20XX–December20XX• Ledgroupoffivepeopletofinish13-pageinsuranceplanningreportforworkplacefreshman;awardedfor
“bestcalculationofrevenue;”
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SallySupply(301)555-1212●111129thSt.NW#100,Washington,DC20008●[email protected]
http://www.linkedin.com/in/sallysupply12USWorkAuthorization(Citizen)
LogisticsSpecialistEDUCATION
UniversityofMaryland,RobertH.SmithSchoolofBusiness CollegePark,MD,USAMasterofScienceinSupplyChainManagement,GPA:3.5 December20XX• GMAT:750• SmithAdmissionsAmbassadorIowaStateUniversity Ames,IA,USABachelorofArts,Major:BusinessAdministration,GPA:3.8 May20XX• Dean’sList• President,SeniorClassCouncil
WORKEXPERIENCE
ASCLtd. Westlake,OH,USAApril20XX-Present
SupplyChainAssistant(August20XX–Present) • Monitoredinventorylevels,forecasteddemandandpreparedreportsfordistributioncentermanagement.• Constructedandgeneratedweeklyreportsofkeyproductperformancemetricsfor17productionand
transportationdivisionmanagerstoimproveefficiency. LogisticsIntern(April20XX–June20XX)• Collaboratedonasupplychainmanagementredesignprojectwhichincreasedtheproductivityofthemain
distributioncenterby25%andsaved$1M/yearintransportationcosts.• Reducedtimecycleby10%fortheplanningandtransportationphasesofoverseaspurchaseorders.CommunityCreditUnion Potomac,MD,USATeller January20XX–March20XX• Assistedmorethan20customersperdaywithtransactionssuchasdeposits,withdrawals,transfers,andopening
accounts.• Marketednew services andproducts to customers andhelped facilitate the enrollment process,which caused
branchenrollmentstoincreaseby10%.• Resolvedproblemswithcustomeraccounts inatimelymannerandaveraged9.8/10.0oncustomersatisfaction
surveys.
LEADERSHIPEXPERIENCE
CampusTechnologyLeadershipAssociation,JointSecretary(EventOrganization) August20XX–December20XX• Organizedfivetechnicalworkshopsfor25-30studentseach.Coordinatedeventlogisticsandcommunications
with15sponsoringorganizationsandfacultytoprovideopportunitiesforstudentstonetworkwithindustryprofessionals.
MSProfessionalCommunicationsClub,VicePresident,Membership August20XX–December20XX• Implementedanewsocialmediamarketingstrategyandcampaignwhichresultedina50%increasein
membership.• Maintainedclubrosterandtrackedstudentengagementtoupdatefacultysponsors.
DISTINCTIONS
• CouncilofSupplyChainManagementProfessionals,Member• FluentinSpanish
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MollyManager(301)555-1212●111129thSt.NW#100,Washington,DC20008●[email protected]
http://www.linkedin.com/in/mollymanager12
FinancialManagementEDUCATION
UniversityofMaryland,RobertH.SmithSchoolofBusiness CollegePark,MD,USAMasterofScienceinBusinessandManagement,GPA:3.5 December20XX• GMAT:750• SmithAdmissionsAmbassadorIowaStateUniversity Ames,IA,USABachelorofScience,Major:BusinessAdministration,GPA:3.8 May20XX• Dean’sList• President,SeniorClassCouncil
WORKEXPERIENCE
SeabreazeInternational CollegePark,MD,USACreditIntern June20XX–August20XX• CreatedautomatedreportswithVBAandpivottablestoexpediteandvisualizedailysalesdata.• ExtractedandanalyzedCRMdatatosupportmanagementdecisionsincustomeridentificationandriskanalysis.• Identified10creditopportunitiesthatmettargetriskprofileandpresentedcomprehensivereportto
management.SmithLLC Lakeside,OH,USABusinessIntelligenceIntern April20XX–June20XX• Builtaleadsqualitymodeltomonitorinvestors’behaviorwhichincreasedconversionrateby15%• CompiledandanalyzeddatausingSQLtodefineserviceefficiencymetricsandcreatedanexcelreporttomonitor
dailybusinessoperations.• Preparedandpresentedweeklysalesreportsforinternalmanagementuseincriticalbusinessdecision-making.StateCreditUnion Potomac,MD,USAFinanceDepartmentIntern January20XX–March20XX• Integrateddataforover100itemsofincomingmaterials,andestablishedmonthlystatementsofwarehouse
entriesforasubsidiaryforfurtherrecording.• Reconciledmonthlystatementsofwarehouseentrieswithrelatedsourcedocuments,andhelpedthecompany
avoidfinancialstatementerrorstotaling$1,150.• Analyzedvariancesbetweenpaymentchecklistsfrom58suppliersandstatementsofwarehouseentries,and
presentedvarianceanalysistosupervisorforissuanceofAccountsPayablebalancecertificates.
LEADERSHIPEXPERIENCE
CampusTechnologyLeadershipAssociation,JointSecretary(EventOrganization) August20XX–December20XX• Organizedfivetechnicalworkshopsfor25-30studentseach.Coordinatedeventlogisticsandcommunications
with15sponsoringorganizationsandfacultytoprovideopportunitiesforstudentstonetworkwithindustryprofessionals.
MSProfessionalCommunicationsClub,VicePresident,Membership August20XX–December20XX• Implementedanewsocialmediamarketingstrategyandcampaignwhichresultedina50%increasein
membership.• Maintainedclubrosterandtrackedorganizationparticipationtocommunicatelevelsofstudentengagementto
facultysponsors.
DISTINCTIONS
• FutureBusinessLeadersofAmerica–PhiBetaLamda,20XXMemberofYearAward
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MaryMarketer
(301)978-0000●254WestStreet,Greenbelt,MD20771●[email protected]://www.linkedin.com/in/marymarketer12USWorkAuthorization(PermanentResident)
MarketingAnalystEDUCATION
UniversityofMaryland,RobertH.SmithSchoolofBusiness CollegePark,MD,USAMasterofScienceinMarketingAnalytics,GPA:3.9 May20XX• GMAT:750• Coursework:MarketResearch,Forecasting,WebAnalytics,Predictive&AdvancedStatisticalModelingShanghaiUniversityofFinanceandEconomics Shanghai,ChinaBachelorofManagement,Major:InternationalBusiness,GPA:3.8 May20XX• YouthAmbassadoratInternationalConferenceonSustainableDevelopment
TECHNICALSKILLS
• Tools:JBuilder,Dreamweaver,RationalRose,UltraEdit,BorlandC++Builder,OracleSQL*Plus• Programminglanguages:R,SAS,SPSS,Tableau,Python,Glimmix,GoogleAnalyticsJava,SQL• Operatingsystems:WindowsXP,Linux,MacOSX
PROJECTEXPERIENCE
MarketingCampaignEvaluationUsingRegression,DecisionTreeandRandomForestModels(R,SQL,Tableau) • Ledteamofsixusingagilemethodologyandregressionanalyticstoidentifyprospectivecustomersforatargeted
bankdepositprogrammarketingcampaign.• Extracted,manipulatedandbalancedlargeKaggledatasetusingaRandomForestpredictivemodelwhichresulted
in86%accuracy.• Presentedtargetaudienceattributesandkeyinfluencefactorsinpresentationtoagroupof30+executives.ProductRecommendationSystem:PredictiveAnalyticsUsingSocialMediaData(Spark,Python,R,ArcGIS)• Leddatacleansingandpreprocessingof4.9GBdatasetcontaining4.1millionproductreviewsby1millionusers&
0.14millionbusinessestoproduceanaccurateproductrecommendationengine.• AppliedKNNclusteranalysis;builtsubmodelsbasedonclustersandensemblepredictionsinbaggingalgorithmto
givefinalrecommendationlist(MSE0.106&errorrate=5.8%).• CollaboratedwithteamoffivetodevelopinteractiveUIinPythonDjango,usedArcGIStovisualizeoutput
WORKEXPERIENCE
AcademicPublishing Shanghai,ChinaMarketingAssistant May20XX–September20XX• Facilitatedsuccessfullaunchofsalesandmarketingcampaignsfornewelectronicreadingproductsand
accessories.• Analyzedonteamofsix,markettrends,competitorfeaturesandmarketingstrategytodeveloppositioning
strategiesforthreeproductswithexpectedsalesofapproximately$100keach.Exceededlaunchsalesgoalby10%.
LEADERSHIPEXPERIENCE
CampusTechnologyLeadershipAssociation,JointSecretary(EventOrganization) August20XX–December20XX• Organizedfivetechnicalworkshopsfor25-30studentseach.Coordinatedeventlogisticsandcommunications
with15sponsoringorganizationsandfacultytoprovideopportunitiesforstudentsinSTEMdisciplinestonetworkwithindustryprofessionals.
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AmberAccountant
(301)555-1212●111129thSt.NW#100,Washington,DC20008●[email protected]://www.linkedin.com/in/amberaccountant12
USWorkAuthorization(Citizen)
PublicAccountingAssuranceStaffEDUCATION
UniversityofMaryland,RobertH.SmithSchoolofBusiness CollegePark,MD,USAMasterofScienceinAccounting,FocusArea:FinancialAccounting,GPA:3.5 December20XX• GMAT:750• MSCaseCompetition,FirstPrizeNewYorkUniversity NewYork,NY,USABachelorofArts,Major:BusinessAdministration,GPA:3.8 May20XX• Dean’sList
TECHNICALSKILLS
• Certifications:CPAeligible(FARandBECpassed)• ProficientinMicrosoftOfficeSuite,QuickBooks,andSAP
WORKEXPERIENCE
SmithFoundation Washington,DC,USAStaffAccountant August20XX–Present• Preparebankreconciliationreportsandcashflowanalysisformanagementreportingpurposes.• Postover50journalentriesperdaytogeneralledgeraccountsusingIntuitQuickBooks.• Developedanewinvoiceprocessingworkflowwhichdecreasedprocessingtimeby15%.XYZBank Rockville,MD,USAAccountingIntern June20XX–August20XX• Preparedinvoicesandpurchaseordersformorethan100customersandvendorseveryweekusingSAP.• Deposited,processed,andpostedpaymentstothegeneralledgeronadaily-basis.• Reviewedtrialbalancewithmorethan100accountsforaccuracyonamonthly-basis.• Draftedmonthlyfinancialstatementswhichwereusedbymanagementforprojectionandforecastingpurposes.USInvestments Potomac,MD,USAFinanceIntern January20XX–March20XX• Analyzedcharacteristicsofdifferentfinancialproductstopredictoptimalpurchasetimeandincreasedclient
returnoninvestmentby30%.• AutomateddataentryprocessusingExcel,whichdecreasederrorsby40%andreducedentryinputtimeby30%
Excel.
LEADERSHIPEXPERIENCE
FutureCPASociety,VicePresident,EmployerRelations January20XX–May20XX• Communicatewithmorethan20employerstosecuremeetingsponsorshipsandguestspeakers.MSProfessionalCommunicationsClub,VicePresident,Membership August20XX–December20XX• Implementedanewsocialmediamarketingstrategyandcampaignwhichresultedina50%increasein
membership.
DISTINCTIONS
• VolunteerIncomeTaxAssistance(VITA),TeamLeader• FluentinMandarin
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FionaFinance(301)555-5555●10GreenbeltRoad,Apt.200,Greenbelt,MD20773●[email protected]
USWorkAuthorization(Citizen)
FinancialAnalystEDUCATION
UniversityofMaryland,RobertH.SmithSchoolofBusiness CollegePark,MD,USAMasterofQuantitativeFinance,GPA:3.6 May20XX• CohortRepresentative:Representstudentinterestsinmeetingswithfacultyandadministration.Reportkey
decisionsandoutcomestostudentsinamonthlynewsletter.• Relevantcoursework:FinancialManagement,PortfolioManagement,Valuation.WellesleyCollege Wellesley,MA,USABachelorofArts,Major:Economics May20XX• GraduatedMagnaCumLaude(GPA:3.7);AcademicAward:JosephLambiePrizeinEconomicHistory• Activities:DormSocialChair,ResidentAdvisor,DJincollegeradiostationWORKEXPERIENCESmithandAssociates CollegePark,MD,USASummerFinanceIntern June–August20XX• ProvidedsupporttoInvestmentAnalystsinmanagingsix-figurediversifiedportfolios,whichincludedinvestment
infixedincomeandmortgage-backedproducts.• Performedresearchonandanalyzedcompanyprofileswhichincludedlookingatleverageratiosandriskprofile.
Presentedfindingstosenioranalysts.• Inputlargevolumeofdataintoautomatedsystemtotrackportfolioperformance.Highlightedperformance
fluctuationsandpatternstoportfoliomanagement.CahnersEconomics Newton,MA,USAResearchIntern October20XX–April20XX• CompiledandenteredmacroeconomicandoilindustrydataintostatisticsdatabasetosupportPhD/Editor-in-
Chiefatatrademagazine.Workedtenhoursaweekwhilemaintainingfullacademiccourseload.• Invitedtowriteaparagraphaboutoilpriceswhichwasincludedinapublishedmagazinearticle.People’sSavingsBank Washington,DC,USAAssistantBankTeller July–August20XX• Served90customersaweekwithbankingactivitiestotalingover$10,000perweek.Reconciledandclosedout
tellerstationdaily,accuratelydiscoveringandfixinganyrootcausesofdiscrepancies.LEADERSHIPEXPERIENCEVolunteerIncomeTaxAssistanceProgram,Advisor January–April20XX• Providedexpertincometaxfilingadviceto30low-incomefamiliesinWashington,DC.Achievedover$12,000in
taxreturnsforclients.
DISTINCTIONS• Technical:MSOfficeSuite,AdvancedExcel,SAS,Matlab,R,Python• Languages:FluentinEnglishandMandarin• Interests:Horsebackriding;localtennisleague
15
YiBank(301)555-5555●10GreenbeltRoad,Apt.200,Greenbelt,MD20773●[email protected]
http://www.linkedin.com/in/yizhang2000U.S.PermanentResident
InvestmentBankerEDUCATION
UniversityofMaryland,RobertH.SmithSchoolofBusiness CollegePark,MD,USAMasterofQuantitativeFinance,GMAT:760 December20XX• Relevantcoursework:Econometrics,FixedIncome,RiskManagement• SelectedforUMD’sAlternativeBreakserviceproject,builthomesinaruraltowninVirginiaZhejiangUniversityofFinanceandEconomics Hangzhou,ChinaBachelorofEconomics,Major:Finance May20XX• Graduatedintop3%ofclass(GPA:4.4/5.0)• President,FinanceClub:Increasedmembershipinclubby50%;raised$1,000byleadingteamsofstudentstovisit
localbusinesseswhobecameinterestedinsponsorship;organizedfourcampus-widelecturesaboutfinancialtopics
QUANTITATIVEPROJECTSCorporateBankruptcyStatisticalAnalysis(SAS)• Workedwith15yearsofmacroeconomic,industry-specificandcompany-levelfinancialdatatotestimpactof20
variablesoncorporatebankruptcy.FINRACreditRiskPredictiveModelEnhancement• WorkedforFINRA’sriskmanagementofficetoadjustpredictivemodelregardingloanlossreservesandimproved
speedofmodelperformance.Analyzed20yearsofloanleveldataformillionsofmortgages.Coordinatedwithcross-functionalteamlookingatdefaultrates.
WORKEXPERIENCESmithandAssociates CollegePark,MD,USAFinanceIntern June–August20XX• ProvidedsupporttoInvestmentAnalystsinmanagingsix-figurediversifiedportfolios,whichincludedinvestment
infixedincomeandmortgage-backedproducts.• Performedresearchonandanalyzeddozensofcompanyprofileswhichincludedlookingatleverageratiosand
riskprofile.Presentedfindingsofdatareviewtosenioranalysts.• Inputlargevolumeofdataintoautomatedsystemtotrackportfolioperformance.Highlightedperformance
fluctuationsandpatternstoportfoliomanagement.CITIC Shanghai,ChinaInvestmentAnalystIntern June–August20XX• Trackeddatafromhistoricalandcurrentfinancialstatementstoprepareanalyticalinvestmentreportsforclients,• Monitoredinvestmentsincorporatebonds,municipalbondsandbanks,withspecialattentiononinterestrate
movementsandtheShanghairealestatemarket.SmithBank Providence,RI,USAFinanceAnalystIntern January20XX• Assistedinpreparingmonthlyfinancialreportsandstatementsbycollectingandclassifyingdatainaccordance
withbankrulesandregulations.Helpedwithcompliancereporting.DISTINCTIONS• TechnicalSkills:MSOfficeSuite,AdvancedExcel,SAS,Matlab,R,Eviews• Languages:FluentinEnglishandMandarin• Publication:UndergraduateThesis,“AStatisticalStudyontheImpactofHomeOwnershiponHappiness”
16
SamplePastTenseActionVerbs
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SamplePastTenseActionVerbs(continued)
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