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1 1 The Strategy to Transform Health Care and The Role of Outcomes No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording, or otherwise without the permission of Michael E. Porter. For further references see www.isc.hbs.edu. Professor Michael E. Porter OECD Policy Forum People at the Center: The Future of Health Paris, France www.isc.hbs.edu January 16, 2017

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1 Copyright © Michael Porter 2016

1

The Strategy to Transform Health Care

and The Role of Outcomes

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording, or otherwise — without the permission

of Michael E. Porter. For further references see www.isc.hbs.edu.

Professor Michael E. Porter

OECD Policy Forum

People at the Center: The Future of Health

Paris, France

www.isc.hbs.edu January 16, 2017

2 Copyright © Michael Porter 2016

100

200

300

2010 2005 2000 1995

Income

HC Spend

GDP

2013

100

200

300

400

Income

HC Spend

GDP

2013 2010 2005 2000 1995

100

200

Income

HC Spend

GDP

2013 2010 2005 2000 1995

100

200

300

Income

HC Spend

GDP

2013 2010 2005 2000 1995

100

150

200

250

Income

HC Spend

GDP

2013 2010 2005 2000 1995

250

200

150

100

Income

HC Spend

GDP

2013 2010 2005 2000 1995

Index

(1995=100)

18.0% of GDP Index

(1995=100)

Index

(1995=100)

Index

(1995=100)

Notes: Indexes based on local currencies; Income = Personal Disposable Income; HC expenditures as % of GDP are OECD estimates Source: Economist Intelligence Unit May 2014, BCG analysis

Index

(1995=100)

9.6% of GDP

The Health Care Problem is a Global Issue Health Care Spending vs GDP and Income

11.8% of GDP

10.9% of GDP

11.5% of GDP

9.7% of GDP

Index

(1995=100)

3 Copyright © Michael Porter 2016

Variation in Quality Within and Across Countries

Variation is pervasive across conditions and all types of outcomes wherever

systematic data is available

Variation in 30-day mortality rate from heart attack in US hospitals

Variation in bypass surgery mortality in the UK hospitals

Variation of major obstetrical complications among US hospitals

Variation in Dutch hospitals’ complication rates from radical prostatectomies

in the Dutch hospitals

Variation in reoperation rates after hip surgery in German hospitals

Variation in mortality after colon cancer surgery in Swedish hospitals

4x

9x

18x

20x

2x

5x

4 Copyright © Michael Porter 2016

Incremental “Solutions” Have Had Limited Impact

• Prior authorization for expensive services

• Patient copayments and deductions

• Electronic medical records

• Evidence-based medicine

• Safety/eliminating errors

• Introducing “lean” process improvements

• Care coordinators

• Retail and urgent care clinics

• Programs to address generic high cost areas

(e.g. readmissions, post acute)

• Mergers and consolidation

• Restructuring health care delivery is necessary, not incremental improvements

5 Copyright © Michael Porter 2016

Solving the Health Care Problem

• The fundamental goal and purpose of health care is to improve

value for patients

• Delivering high value health care is the definition of success

• Value is the only goal that can unite the interests of system

participants

• Improving value is the only real solution

• The question is how to design health care delivery systems and

organizations that substantially improve patient value

Value = Health outcomes that matter to patients

Costs of delivering these outcomes

6 Copyright © Michael Porter 2016

Principles of Value-Based Health Care Delivery

Value = Set of outcomes that matter to patients for the condition

Total costs of delivering them over the full care cycle

• In primary and preventive care, value is created in serving

segments of patients with similar primary and preventive needs

• The most powerful single lever for reducing cost and improving

value is improving outcomes

• Value cannot be understood at the level of a hospital, specialty,

intervention, or for overall primary care

• Value is created in caring for a patient’s medical condition over

the full cycle of care

7 Copyright © Michael Porter 2016

1. Re-organize Care around Patient Conditions, into Integrated Practice

Units

− For primary and preventive care, IPUs serve distinct patient

segments

2. Measure Outcomes and Costs for Every Patient

3. Move to Value-Based Reimbursement Models, and Ultimately

Bundled Payments for Conditions

4. Integrate Multi-Site Care Delivery Systems

5. Expand or Affiliate Across Geography to Drive Excellence

6. Build an Enabling Information Technology Platform

Creating Value-Based Health Care Delivery The Strategic Agenda

8 Copyright © Michael Porter 2016

The Power of Outcome Measurement in

Value-Based Health Care

• Outcomes are the most important information for patients

• Outcomes define success for every clinician and health care

organization

• Outcomes drive multidisciplinary care and care innovation

• Outcomes are essential components of any value-based payment

model

• Outcomes validate cost reduction that is truly value-enhancing

• Outcomes validate the areas for service line growth and affiliation

9 Copyright © Michael Porter 2016

9

Patient Experience,

Engagement, and

Adherence

E.g. PSA, Gleason

score, surgical margin

Protocols/Guidelines

Patient Initial

Conditions,

Risk Factors

Processes Indicators Outcomes

Structure

E.g., Staff certification, facilities standards

The Quality Measurement Landscape

10 Copyright © Michael Porter 2016

The Outcome Measures Hierarchy

Survival

Degree of health/recovery

Time to recovery and return to normal activities

Sustainability of health/recovery and nature of recurrences

Disutility of the care or treatment process (e.g., diagnostic errors and ineffective care, treatment-related discomfort, complications, or adverse effects, treatment errors and their consequences in terms of additional

treatment)

Long-term consequences of therapy (e.g., care-induced illnesses)

Tier

1

Tier

2

Tier

3

Health Status

Achieved

or Retained

Process of

Recovery

Sustainability

of Health

Source: NEJM Dec 2010

• Achieved clinical status

• Achieved functional status

• Care-related pain/discomfort

• Complications

• Re-intervention/readmission

• Long-term clinical status

• Long-term functional status

• Time to diagnosis and treatment

• Time to return home

• Time to return to normal activities

11 Copyright © Michael Porter 2016

9.2%

17.4%

95%

43.3%

75.5%

94%

Incontinence after one year

Severe erectile dysfunction after one year

5 year disease specific survival

Average hospital Best hospital

Measuring Multiple Outcomes Prostate Cancer Care in Germany

Source: ICHOM

12 Copyright © Michael Porter 2016

9.2%

17.4%

95%

43.3%

75.5%

94%

Incontinence after one year

Severe erectile dysfunction after one year

5 year disease specific survival

Average hospital Best hospital

Measuring Multiple Outcomes Prostate Cancer Care in Germany

Source: ICHOM

13 Copyright © Michael Porter 2016

The International Consortium for Health Outcomes

Measurement

Our mission:

Unlock the potential of value-based health care by defining

global Standard Sets of outcome measures that really

matter to patients for the most relevant medical conditions,

and driving adoption and reporting of these measures

worldwide

14 Copyright © Michael Porter 2016

18% 35% 45%

1. Localized Prostate Cancer *

2. Lower Back Pain *

3. Coronary Artery Disease *

4. Cataracts *

Standard Sets

Complete

(2013)

13. Breast Cancer*

14. Dementia

15. Frail Elderly

16. Heart Failure

17. Pregnancy and Childbirth

18. Colorectal Cancer

19. Overactive Bladder

20. Craniofacial Microsomia

21. Inflammatory Bowel Disease

Standard Sets

Complete

(2015-16)

5. Parkinson’s Disease

6. Cleft Lip and Palate*

7. Stroke * 8. Hip and Knee Osteoarthritis*

9. Macular Degeneration*

10. Lung Cancer*

11. Depression and Anxiety

12. Advanced Prostate Cancer *

Standard Sets

Complete

(2014)

22. Chronic Kidney Disease

23. Oral Health

24. Inflammatory Arthritis

25. Congenital Hand and Upper

Limb Malformations

26. Facial Palsy

27. Hypertension*

28. Diabetes

29. Atrial Fibrillation

30. Mental Health

Committed/

In Process

Burden of

Disease

Covered

Standardizing Minimum Outcome Sets ICHOM Standard Sets

* Published Thus Far in Peer-

Reviewed Journals

To learn more about ICHOM please visit us at www.ichom.org

59%

15 Copyright © Michael Porter 2016

Global Demand to Compare Outcomes is Accelerating

16 Copyright © Michael Porter 2016

Transforming Health Care

• We know the path forward

• Value for patients is the True North

• Value-based thinking will revolutionize care delivery, payment,

and strategy for health systems

• Standardized outcome measurement is the single most

powerful driver

• ICHOM is honored to partner with the OECD to support

health ministers in accelerating this agenda