the surprise

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The Surprise. Commitment is driven by giving not receiving. Gratitude. “ Donating myself helps me to see that business can make you very focused on making money, and this kind of releases you from that, to think about other people, to reach out to others in need.”. Pride. - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: The Surprise
Page 2: The Surprise
Page 3: The Surprise

Commitment is driven by

giving

not receiving

The Surprise

Page 4: The Surprise

“Donating myself helps me to see that business can make you very

focused on making money, and this kind of releases you from that, to think about other people, to reach

out to others in need.”

Gratitude

Page 5: The Surprise

“I think it's a really neat program for the company to have. It's one of those things that highlights to me the fact that this company really does care

about their employees.”

Pride

Page 6: The Surprise

Engaging Employees in Giving

1. Screen out takers

2. Find the right source

3. Highlight the right reasons

4. Create optimal distinctiveness

Page 7: The Surprise

1. Spotting a Taker

Page 8: The Surprise

Which CEO is a Taker?

Page 9: The Surprise

Lekking and Leaking

Page 10: The Surprise

Signs of a Taker

Page 11: The Surprise

2. Finding the Right Source

Page 12: The Surprise

Fundraising Caller Performance

$2,0002 weeks before

intervention2 weeks afterintervention

Control

Leader #1

Dolla

rs R

aise

d

$6,000

$10,000

Leader #2Control

Page 13: The Surprise

Outsourcing Inspiration

Recruiting by beneficiaries of the cause

or

employees who benefited from the experience

Page 14: The Surprise

3. Highlighting the Right Reasons

• Prosocial

• Developmental

• Belonging

• Career

• Self-enhancement

• Self-protection

Page 15: The Surprise

Reasons for Giving

“Giving makes us feel good”

“Giving is our chance to make

a difference”

Page 16: The Surprise

Donation Rates

Page 17: The Surprise

• Comparative analysis andargument dilution

• Persuasion knowledge andpsychological reactance

• Great expectations and harsh reality

Why Mixed Reasons Backfire

Page 18: The Surprise

4. Creating Optimal Distinctiveness

Page 19: The Surprise

www.giveandtake.com

@AdamMGrant

ProfAdamGrant

[email protected]