THE TAJ GROUP OF

HOTELS

TABLE OF CONTENTS

OVERVIEW

• Incorporated by the founder of the Tata Group, Mr. Jamsetji N. Tata, the company opened its first property, The Taj Mahal

Palace Hotel, Bombay in 1903.

• The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and are

recognized as one of Asia's largest and finest hotel company.

• Comprises more than 60 hotels in 45 locations across India with an

additional 15 international hotels.

MISSION, VISION

STATEMENT&

THEIR ANALYSIS

MISSION STATEMENT

"Embrace talent and harness expertise to leverage standards of excellence in the art of hospitality to grow our international presence, increase domestic dominance, and create value for all stakeholders."

VISION

Environmental Awareness and Renewal at Taj Hotels

The Taj Group of Hotels commits itself to the overall improvement of the ecological environment.

It is our endeavor not only to conserve and protect but also to renew and regenerate the environment in which we live and operate.

POSITIVE ASPECTS

• Corporate governance

• The Taj People Philosophy

• Environment

• expansion plans

NEGATIVE ASPECTS

• Negligible mention about consumer satisfaction

LINE OF ACTIVITIES

Development of environment

Gangotri clean-up measures

Optimum use and recycling and renewal of certain products

preserving regal lifestyles for global guest

A heritage touch

indian destination for worlds business elite

ahead of its time.

adding value to rural india

benares weavers

Benares sarees used as uniform for employees

jodhpur riff

A STEP TOWARDS INDIAS HERITAGE

festival promoting rural art and artisans

adding value to brand india