the technical support scam and how to avoid it - panda security
TRANSCRIPT
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4 TIPS WILL HELP KEEP YOU SAFE FROM BECOMING A VICTIM OF SCAM
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No matter how urgent the issue sounds, anyone claiming to be calling about PC security problems is lying.
USE YOUR COMMON SENSE:
A good rule to follow for any incoming call: never hand over your credit card or bank details. Just don’t do it!
PROTECT YOUR SENSITIVE INFORMATION:
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Tell everyone about it: the best defense is sharing knowledge. Report the scam to the company being investigated.
IF YOU HAVE A DOUBT...
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If your computer does not have an up-to-date security toolkit installed, download a free trial of Panda Security to get started.
PROTECT YOUR PC IN ADVANCE:
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In the case of the Support Scam, criminals telephone their victims pretending to be from a reputable business, like Microsoft or your security or telephone provider – a company name you recognize. The victim may feel that the engineer has done them a favor, but the reality is that they have invited the hacker to steal from them.
WHAT IS THE TECHNICAL SUPPORT SCAM?