the three questions to cause performance
DESCRIPTION
What would make a difference in your next meeting to produce the results your are looking for? This presentation zooms in on three key questions to ask yourself, in every conversation you have at work.TRANSCRIPT
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CAUSING PERFORMANCEHARD QUESTIONS TO ASK ONESELF ON
BY PABLO RODRIGUEZ BERTORELLO
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• Timely ExecutionEmpowering ContextListening for Change
CAUSING PERFORMANCE: PRINCIPLES
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LIFE&DEATH OF PROJECTSTIMELY EXECUTION
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– HOLD MYSELF TO ACCOUNT –
“Who Have I Been?" (i.e. that people did not show up :00:00 on-
time)
TIMELY EXECUTION
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PLACES TO LOOK
• Did I say/do & align everything needed?
• Is something incomplete in relationship to anyone?
• Am I cynical on something now forgotten?
TIMELY EXECUTION
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ACTIONS TO TAKE
• Always be my word, and where not: clean it up
• Take full responsibility
• Act generously
TIMELY EXECUTION
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POSSIBILITY OF CO-CREATIONEMPOWERING CONTEXT
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–JOHNNY APPLESEED
“Are we working as one?"(even though it does not seem so)
EMPOWERING CONTEXT
– ACKNOWLEDGE OTHER'S CONTRIBUTION –
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PLACES TO LOOK
• Are we aligned even if disagreeing?
• Do we follow-through on our alignment?
• Do others see us as aligned?
EMPOWERING CONTEXT
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ACTIONS TO TAKE
• Align on Strategy
• Align on Tactics
• Re-engage in conversation ritually
EMPOWERING CONTEXT
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POWER TO CREATELISTENING FOR CHANGE
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“LET THERE BE LIGHT,” AND THERE WAS LIGHT.
“Am I Hearing the Outcome?" (that the team is creating)
LISTENING FOR CHANGE
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PLACES TO LOOK
• Am I talking or harnessing what others say?
• Clear next steps from conversation?
• Did I listen for follow-through?
LISTENING FOR CHANGE
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ACTIONS TO TAKE
• Re-creating speaking
• Have others be heard
• Committed listening for an outcome
LISTENING FOR CHANGE
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– THE THREE QUESTIONS TO CAUSE PERFORMANCE –
“Who Have I Been?" "Are We Working as One?"
"Am I Hearing the Outcome?"