the toyota way 14 mgmt principles

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The Toyota Way - 14 Management Principles The Toyota Way The Toyota Way 14 Management Principles 14 Management Principles

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Page 1: The toyota way 14 mgmt principles

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The Toyota WayThe Toyota Way14 Management Principles14 Management Principles

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s Principle 1Principle 114131211109876543211

• Base your management decisions on a long-Base your management decisions on a long-term philosophy, even at the expense of term philosophy, even at the expense of short-term financial goals.short-term financial goals.

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s Principle 2Principle 2• Create a continuous process flow to bring Create a continuous process flow to bring

problems to the surface.problems to the surface.

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s Principle 3Principle 3• Use “pull” systems to avoid overproduction.Use “pull” systems to avoid overproduction.

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s Principle 4Principle 4• Level out the workload (heijunka). (Work like Level out the workload (heijunka). (Work like

the tortoise, not the hare.)the tortoise, not the hare.)

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s Principle 5Principle 5• Build a culture of stopping to fix problems, to Build a culture of stopping to fix problems, to

get quality right the first time.get quality right the first time.

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s Principle 6Principle 6• Standardized tasks and processes are the Standardized tasks and processes are the

foundation for continuous improvement and foundation for continuous improvement and employee empowerment.employee empowerment.

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s Principle 7Principle 7• Use visual control so no problems are hidden.Use visual control so no problems are hidden.

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s Principle 8Principle 8• Use only reliable, thoroughly tested Use only reliable, thoroughly tested

technology that serves your people and technology that serves your people and processes.processes.

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s Principle 9Principle 9• Grow leaders who thoroughly understand the Grow leaders who thoroughly understand the

work, live the philosophy, and teach it to work, live the philosophy, and teach it to others.others.

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s Principle 10Principle 10• Develop exceptional people and teams who Develop exceptional people and teams who

follow your company’s philosophy.follow your company’s philosophy.

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s Principle 11Principle 11• Respect your extended network of partners Respect your extended network of partners

and suppliers by challenging them and and suppliers by challenging them and helping them improve.helping them improve.

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s Principle 12Principle 12• Go and see for yourself to thoroughly Go and see for yourself to thoroughly

understand the situation (genchi genbutsu).understand the situation (genchi genbutsu).

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s Principle 13Principle 13• Make decisions slowly by consensus, Make decisions slowly by consensus,

thoroughly considering all options; thoroughly considering all options; implement decisions rapidly (nemawashi).implement decisions rapidly (nemawashi).

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s Principle 14Principle 14• Become a learning organization through Become a learning organization through

relentless reflection (hansei) and continuous relentless reflection (hansei) and continuous improvement (kaizen).improvement (kaizen).

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Reference:Reference: The Toyota Way, by Jeffrey Liker.The Toyota Way, by Jeffrey Liker.

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