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© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 1
The Transcript Revolution
Hosted by Adriene Doray-Franklin
Director of Transcript Services SIS Integration
© 2014 National Student Clearinghouse. All Rights Reserved.
Agenda
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• Introductions
• Background
• Transcript Services Overview
• Integration
• Total Solution and Value
• Questions and Answers
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 3
Our Panelists... Peers and Partners
• Brown University, Rhode Island: 4-year private; 9,000 students
• University of Great Falls, Montana: 4-year private; 1,000 students
• Ellucian
• National Student Clearinghouse
© 2014 National Student Clearinghouse. All Rights Reserved.
What is the Clearinghouse?
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© 2014 National Student Clearinghouse. All Rights Reserved.
National Student Clearinghouse
The Clearinghouse was established by
and for the higher education community
for the express purpose of providing
accurate and timely enrollment reporting
to the Department of Education.
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© 2014 National Student Clearinghouse. All Rights Reserved.
Transcript Services
• Clearinghouse approached by schools
• Ongoing conversations
• Discussions with educational organizations AACRAO, LSAC,
AMCAS, and PESC
Constantly building a robust comprehensive solution for you
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© 2014 National Student Clearinghouse. All Rights Reserved.
Experience, Qualifications, and Success
• Over 600 institutions are active with Transcript Ordering
– Includes over 50 institutions with automated solutions
– Includes over 200 institutions using electronic delivery
• Over 2.1 million orders processed in 12 months
• Over 250,000 PDF transcripts delivered in last 12 months
• Over 1.2 billion data exchanges annually
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© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 8
Snapshot of Reality –World Class Customer Service
13 minutes:
Consent form
complete and
ready to be
securely
picked up!
On a Sunday!
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 9
Key Business Challenges around Transcript Processing
• Transcripts are largely paper based
• Producing transcripts is slow and labor intensive
• FERPA regulatory requirements force requestor’s signature or authenticated login
• Students demand and expect faster service
• Job market is competitive - You CANNOT let transcripts slow the process for your students
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 10
Be informed: All partners are NOTthe same! Only the Clearinghouse…
Is an Ellucian Strategic partner for
transcript order integration
Is enabled by default in Ellucian software
Has conducted extensive end-to-end
testing with Ellucian to ensure the
delivered solution performs successfully
Jointly determines what enhancements
will be added to the solution
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 11
Strategic Partnership Benefits
• Solution is embedded in your Ellucian SIS screens
• Powerful solution that solves an industry wide need: provide real-time, secure transcript order, fulfillment and delivery capabilities
• No cost to the institution or to the student
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 12
eTranscripts: What is “It?”
• Unified interface
• Automates transcript ordering, production and
delivery between the Clearinghouse Transcript
Ordering platform and SIS systems
• Facilitates a “no touch” approach to fulfilling
transcript requests
© 2014 National Student Clearinghouse. All Rights Reserved.
How do we get integrated?
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There are two distinct activities:
eTranscripts – 3 components
Transcript Ordering
Ellucian Cloud - acts as the broker for the order, responsible for
receiving the transcript order information from the Clearinghouse,
sending the order to the your SIS. Accomplished using web services
calls (APIs)
School ERP/SIS – provide information about the requestor, receives,
automates the processing of, and fulfills the transcript orders
Transcript Ordering – creating your online transcript ordering website
Delivery options
Processing options
FERPA consent options
Holds/restrictions
© 2014 National Student Clearinghouse. All Rights Reserved.
Activation of eTranscriptsWhat does it look like?
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School
Install the software
Define User Accounts
Configure
Provide a public key to the Clearinghouse for secure FTP
Ellucian
Software
Cloud setup
Clearinghouse
Provides a testing profile
Provides a FTP account
Provides functional testing guidance via WebEx and telephone
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 15
Custom Online Ordering Forms
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 16
How the
Clearinghouse
& Ellucian
eTranscripts
Solution Works
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 17
Student Identification
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 18
Student Validation
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 19
Transcript Fulfillment
© 2014 National Student Clearinghouse. All Rights Reserved.
From Days to Minutes! And Hands on to Hands Off!
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13 minutes:Order placed, Consent
form complete, and PDF
ready to be securely
picked up!
Real Time Customizable Holds• Academic Holds
• Administrative Holds
• Financial Holds
Real Time Processing Options • Hold for Grades
• Hold for Degree
Real Time Instantaneous Transcript Fulfillment
© 2014 National Student Clearinghouse. All Rights Reserved.
Advanced Analytics
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© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 22
Questions to Panelists
© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 23
Value of eTranscripts
• Significantly reduce your workload
• GO GREEN! Environmentally friendly, cost-
saving approach that reduces the need for
security paper, envelopes, postage, etc.
• PDF generation capabilities embedded within
the ERP
• 24x7 availability
• Time saved = Time earned
© 2014 National Student Clearinghouse. All Rights Reserved.
Prerequisites For eTranscripts
Banner
• Student 8.6.2 Dependencies:
– Student 8.6
– General 8.6
– Accounts Receivable 8.4.5
– DBEU (eTranscripts requirement)
• Banner 9.0 eTranscripts APIs
dependencies: – Student 8.6.2 has been applied.
– DBEU must be applied to the
following:
• General
• Student
• Accounts Receivable
Colleague• Software Updates:
– SU62497.37-1805 Support for eTranscripts
– SU62947.07-1805 Update in support of API 1.3
– SU011633-485 Web API 1.3 Envision Support
– SU11726-4.1.0 SFTP DMI Update
– SU011729-485 SFTP Envision Update eTranscripts
Support
– IN011654*12 Web API Installer sftp Support
• Web API’s:
– Internet Information Services (IIS) 7.0 or later
– IIS 6 Compatibility pack
– .NET Framework 4.x
(http://www.microsoft.com/net/Download.aspx)
– ASP.NET 4.x (included with .NET 4.x)
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© 2014 National Student Clearinghouse. All Rights Reserved.
7/8/2014 25
Thank You!
Please visit us
for additional information and
to see a full demo of eTrancripts